maintenance schedule TOYOTA HIGHLANDER 2002 XU20 / 1.G Owners Manual

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Important information about your Toyota
New vehicle warranty
Your new vehicle is covered by the following Toyota limited
warranties:
 New vehicle warranty
 Emission control systems warranty
 Others
For further information, please refer to the “Owner’s
Warranty Information Booklet” or “Owner ’s Manual
Supplement”.
Your responsibility for maintenance
It is the owner ’s responsibility to make sure that the
specified maintenance is performed. Section 6 gives
details of these maintenance requirements. Also included
in Section 6 is general maintenance. For scheduled
maintenance information, please refer to the “Scheduled
Maintenance Guide” or “Owner ’s Manual Supplement”.
Accessories, spare parts andmodification of your Toyota
A wide variety of nongenuine spare parts and accessories
for Toyota vehicles are currently available in the market.
You should know that Toyota does not warrant these prod-
ucts and is not responsible for their performance, repair, or
replacement, or for any damage they may cause to, or
adverse effect they may have on, your Toyota vehicle.
This vehicle should not be modified with nongenuine
Toyota products. Modification with nongenuine Toyota
products could affect its performance, safety or durability,
and may even violate governmental regulations. In addi-
tion, damage or performance problems resulting from the
modification may not be covered under warranty.

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NOTICE
A large amount of unburned gases
flowing into the threeway catalytic
converter may cause it to overheat
and create a fire hazard. To prevent
this and other damage, observe the
following precautions:
Use only unleaded gasoline.
 Do not drive with an extremely low
fuel level; running out of fuel could
cause the engine to misfire, creat-
ing an excessive load on the three
way catalytic converter.
 Do not allow the engine to run at
idle speed for more than 20 min-
utes.
 Avoid racing the engine.
 Do not pushstart or pullstart your
vehicle.
 Do not turn off the ignition while
the vehicle is moving.
Keep your engine in good running
order. Malfunctions in the engine
electrical system, electronic ignition
system/distributor ignition system
or fuel systems could cause an ex-
tremely high threeway catalytic
converter temperature.
 If the engine becomes difficult to
start or stalls frequently, take your
vehicle in for a checkup as soon
as possible. Remember, your Toyota
dealer knows your vehicle and its
threeway catalytic converter sys-
tem best.
 To ensure that the threeway cata-
lytic converter and the entire emis-
sion control system operate proper-
ly, your vehicle must receive the
periodic inspections required by the
Toyota Maintenance Schedule. For
scheduled maintenance information,
refer to the “Scheduled Maintenance
Guide” or “Owner ’s Manual Supple-
ment”.CAUTION
Avoid inhaling the engine exhaust.
It contains carbon monoxide, which
is a colorless and odorless gas. It
can cause unconsciousness or even
death.
Make sure the exhaust system has
no holes or loose connections. The
system should be checked from
time to time. If you hit something,
or notice a change in the sound of
the exhaust, have the system
checked immediately.
Do not run the engine in a garage
or enclosed area except for the
time needed to drive the vehicle in
or out. The exhaust gases cannot
escape, making this a particularly
dangerous situation.
Do not remain for a long time in a
parked vehicle with the engine run-
ning. If it is unavoidable, however,
do so only in an unconfined area
and adjust the heating or cooling
system to force outside air into the
vehicle.
Engine exhaust cautions

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In a rollover crash, an unbelted per-
son is significantly more likely to
die than a person wearing a seat
belt. Therefore, the driver and all
passengers should fasten their seat
belts whenever the vehicle is mo-
ving.
When driving offroad or in rugged
terrain, do not drive at excessive
speeds, jump, make sharp turns,
strike objects, etc. This may cause
loss of control or vehicle rollover
causing death or serious injury. You
are also risking expensive damage
to your vehicle’s suspension and
chassis.
NOTICE
If driving through water, such as
when crossing shallow streams,
first check the depth of the water
and the bottom of the river bed for
firmness. Drive slowly and avoid
deep water.
Take all necessary safety measures
to ensure that water damage to the
engine or other components does
not occur.
Water entering the engine air intake
will cause severe engine damage.
Water can wash the grease from
wheel bearings, causing rusting and
premature failure, and may also en-
ter the differentials, transmission
and transfer case, reducing the gear
oil’s lubricating qualities.
 Sand and mud that has accumulated
in brake drums and around brake
discs may affect braking efficiency
and may damage brake system com-
ponents.
 Always perform a maintenance in-
spection after each day of offroad
driving that has taken you through
rough terrain, sand, mud, or water.
For scheduled maintenance informa-
tion, refer to the “Scheduled Main-
tenance Guide” or “Owner’s Manual
Supplement”.Make sure you have a proper freeze
protection of engine coolant.
Your coolant must contain ethyleneglycol
type coolant for a proper corrosion
protection of aluminum components. Use
“TOYOTA Long Life Coolant” or equivalent.
See page 256 in Section 72 for details
about coolant type selection.
NOTICE
Do not use alcohol type antifreeze or
plain water alone.
When it is extremely cold, we recommend
to use 60% solution for your Toyota, to
provide protection down to about 50 C
(58 F). Do not use more than 70% solu-
tion for better coolant performance.
Check the condition of the battery and
cables.
Cold temperatures reduce the capacity of
any battery, so it must be in top shape
to provide enough power for winter start-
ing. Section 73 tells you how to visually
inspect the battery. Your Toyota dealer
and most service stations will be pleased
to check the level of charge.
Winter driving tips

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TRAILER LIGHTS
Your vehicle is equipped with a wire
harness stored in the rear end under
body. Some models are fitted with a
socket for trailer lights under the rear
bumper. Use either of them to connect
and operate the trailer lights. However,
the trailer lights must comply with fed-
eral, state/provincial and local regula-
tions. See your local recreational ve-
hicle dealer or rental agency for the
correct type of wiring and relays for
your trailer. Check for correct operation
of the turn signals and stop lights each
time you hitch up. Direct splicing may
damage your vehicle’s electrical system
and cause a malfunction of your lights. BREAKIN SCHEDULE
Toyota recommends that you do not
tow a trailer with a new vehicle or a
vehicle with any new power train com-
ponent (engine, transmission, differen-
tial, wheel bearings, etc.) for the first
800 km (500 miles) of driving.
MAINTENANCE
If you tow a trailer, your vehicle will
require more frequent maintenance due
to the additional load. For this informa-
tion, please refer to the scheduled
maintenance information in the “Sched-
uled Maintenance Guide” or “Owner ’s
Manual Supplement”.
Retighten all fixing bolts of the towing
ball and bracket after approximately
1000 km (600 miles) of trailer driving.
PRETOWING SAFETY CHECK
Check that your vehicle remains level
when a loaded or unloaded trailer is
hitched. Do not drive if the vehicle has
an abnormal noseup or nosedown
condition, and check for improper
tongue load, overload, worn suspension
or other possible causes.
Make sure the trailer cargo is securely
loaded so that it cannot shift.
Check that your rear view mirrors con-
form to any applicable federal, state/
provincial or local regulations. If not,
install the rear view mirrors required
for towing purposes.
TRAILER TOWING TIPS
When towing a trailer, your vehicle will
handle differently than when not tow-
ing. The three main causes of vehicle
trailer accidents are driver error, exces-
sive speed and improper trailer loading.
Keep these in mind when towing:
Before starting out, check operation of
the lights and all vehicletrailer connec-
tions. After driving a short distance,
stop and recheck the lights and con-
nections. Before actually towing a trail-
er, practice turning, stopping and back-
ing with a trailer in an area away from
traffic until you learn the feel.

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Avoid long engine idling. If you have
a long wait and you are not in traffic,
it is better to turn off the engine and
start again later.
Avoid engine lugging or overrev-
ving. Use a gear position suitable for
the road on which you are travelling.
Avoid continuous speeding up and
slowing down. Stopandgo driving
wastes fuel.
Avoid unnecessary stopping and
braking. Maintain a steady pace. Try
to time the traffic signals so you only
need to stop as little as possible or
take advantage of through streets to
avoid traffic lights. Keep a proper dis-
tance from other vehicles to avoid sud-
den braking. This will also reduce wear
on your brakes.
Avoid heavy traffic or traffic jams
whenever possible.
Do not rest your foot on the brake
pedal. This causes premature wear,
overheating and poor fuel economy.
Maintain a moderate speed on high-
ways. The faster you drive, the greater
the fuel consumption. By reducing your
speed, you will cut down on fuel con-
sumption.
Keep the front wheels in proper
alignment. Avoid hitting the curb and
slow down on rough roads. Improper
alignment not only causes faster tire
wear but also puts an extra load on
the engine, which, in turn, wastes fuel.
Keep the bottom of your vehicle free
from mud, etc. This not only lessens
weight but also helps prevent corro-
sion.
Keep your vehicle tunedup and in
top shape. A dirty air cleaner, improp-
er valve clearance, dirty plugs, dirty oil
and grease,brakes not adjusted, etc. all
lower engine performance and contrib-
ute to poor fuel economy. For longer
life of all parts and lower operating
costs, keep all maintenance work on
schedule, and if you often drive under
severe conditions, see that your vehicle
receives more frequent maintenance.
(For scheduled maintenance informa-
tion, please refer to the “Scheduled
Maintenance Guide” or “Owner ’s Manu-
al Supplement”.)
CAUTION
Never turn off the engine to coast
down hills. Your power steering and
brake booster will not function with-
out the engine running. Also, the
emission control system operates
properly only when the engine is run-
ning.

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VEHICLE MAINTENANCE AND CARE
Maintenance requirements 240
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General maintenance 241
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . .
Does your vehicle need repairing? 243
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Emissions Inspection and Maintenance (I/M) programs 244
. . . . . . . . .
For scheduled maintenance information, please refer to the “Sched-
uled Maintenance Guide” or “Owner’s Manual Supplement”.
SECTION 6

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Your Toyota vehicle has been designed for
fewer maintenance requirements with long-
er service intervals to save both your time
and money. However, each regular mainte-
nance, as well as daytoday care, is
more important than ever before to ensure
smooth, troublefree, safe, and economical
drivings.
It is the owner ’s responsibility to make
sure the specified maintenance, including
general maintenance service, is performed.
Note that both the new vehicle and emis-
sion control system warranties specify that
proper maintenance and care must be per-
formed. See “Owner ’s Warranty Informa-
tion Booklet” or “Owner ’s Manual Supple-
ment” for complete warranty information.
General maintenance
General maintenance items are those day
today care practices that are important to
your vehicle for proper operation. It is the
owner ’s responsibility to ensure that the
general maintenance items are performed
regularly.
These checks or inspections can be done
either by yourself or a qualified technician,
or if you prefer, your Toyota dealer will be
pleased to do them at a nominal cost. Scheduled maintenance
The scheduled maintenance items listed in
the “Scheduled Maintenance Guide” or
“Owner ’s Manual Supplement” are those
required to be serviced at regular inter-
vals.
For details of your maintenance schedule,
read the “Scheduled Maintenance Guide”
or “Owner ’s Manual Supplement”.
It is recommended that any replacement
parts used for maintenance or for the
repair of the emission control system
be Toyota supplied.
The owner may elect to use nonToyota
supplied parts for replacement pur-
poses without invalidating the emission
control system warranty. However, use
of replacement parts which are not of
equivalent quality may impair the effec-
tiveness of the emission control sys-
tems.
You may also elect to have mainte-
nance, replacement, or repair of the
emission control devices and system
performed by any automotive repair es-
tablishment or individual without invali-
dating this warranty. See “Owner’s War-
ranty Information Booklet” or “Owner’s
Manual Supplement” for complete war-
ranty information.Where to go for service?
Toyota technicians are welltrained spe-
cialists and are kept up to date with the
latest service information through technical
bulletins, service tips, and indealership
training programs. They learn to work on
Toyotas before they work on your vehicle,
rather than while they are working on it.
You can be confident that your Toyota
dealer ’s service department performs the
best job to meet the maintenance require-
ments on your vehicle—reliably and eco-
nomically.
Your copy of the repair order is proof that
all required maintenance has been per-
formed for warranty coverage. And if any
problems should arise with your vehicle
while under warranty, your Toyota dealer
will promptly take care of it. Again, be
sure to keep a copy of the repair order
for any service performed on your Toyota.
What about doityourself maintenance?
Many of the maintenance items are easy
to do yourself if you have a little mechani-
cal ability and a few basic automotive
tools. Simple instructions for how to per-
form them are presented on page 245 in
Section 7.
Maintenance requirements

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If you are a skilled doityourself mechan-
ic, the Toyota service manuals are recom-
mended. Please be aware that doityour-
self maintenance can affect your warranty
coverage. See “Owner ’s Warranty Informa-
tion Booklet” or “Owner ’s Manual Supple-
ment” for the details. Listed below are the general maintenance
items that should be performed as fre-
quently as specified. In addition to check-
ing the items listed, if you notice any
unusual noise, smell or vibration, you
should investigate the cause or take your
vehicle to your Toyota dealer or a quali-
fied service shop immediately. It is recom-
mended that any problem you notice be
brought to the attention of your dealer or
the qualified service shop for their advice.
CAUTION
Make these checks only where ade-
quate ventilation can be obtained if
you run the engine.
OUTSIDE THE VEHICLE
Items listed below should be performed
from time to time, unless otherwise
specified.
Tire pressure
Check the pressure with a gauge every
two weeks, or at least once a month. See
page 260 in Section 72 for additional
information.Tire surface and wheel nuts
Check the tires carefully for cuts, damage
or excessive wear. See page 261 in Sec-
tion 72 for additional information. When
checking the tires, make sure no nuts are
missing, and check the nuts for loose-
ness. Tighten them if necessary.
Tire rotation
Rotate the tires according to the
maintenance schedule. (For scheduled
maintenance information, please refer to
the “Scheduled Maintenance Guide” or
“Owner ’s Manual Supplement”.) See page
262 in Section 72 for additional
information.
Fluid leaks
Check underneath for leaking fuel, oil, wa-
ter or other fluid after the vehicle has
been parked for a while. If you smell fuel
fumes or notice any leak, have the cause
found and corrected immediately.
Doors and engine hood
Check that all side doors and back door
operate smoothly and all latches lock se-
curely. Make sure the engine hood sec-
ondary latch secures the hood from open-
ing when the primary latch is released.
General maintenance

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OpenIf hot O.K.
If hot add
If cold add If cold O.K.
Close
Check the fluid level through the reser-
voir. If necessary, add automatic trans-
mission fluid DEXRON II or III.
If the vehicle has been driven around 80
km/h (50 mph) for 20 minutes (a little
more in frigid temperatures), the fluid is
hot (80 C or 175 F). You may also check
the level when the fluid is cold (about
room temperature, 10 C—30 C or
50 F—85 F) if the engine has not been
run for about five hours. Clean all dirt from outside of the reservoir
tank and look at the fluid level. If the fluid
is cold, the level should be in the “COLD”
range. Similarly, if it is hot, the fluid level
should be in the “HOT” range. If the level
is at the low side of either range, add
automatic transmission fluid DEXRON
II or
III to bring the level within the range.
To remove the reservoir cap, turn it coun-
terclockwise and lift up. To reinstall it,
turn it clockwise. After replacing the reser-
voir cap, visually check the steering box
case, vane pump and hose connections
for leaks or damage.
CAUTION
The reservoir tank may be hot so be
careful not to burn yourself.
NOTICE
Avoid overfilling, or the power steer-
ing could be damaged.
The air conditioning filter is behind the
glove box.
The air conditioning filter may clog af-
ter long use. The filter may need to be
replaced if the air flow of the air condi-
tioning and heater experiences extreme
reductions in operating efficiency, or if
the windows become to fog up easily.
To maintain the air conditioning efficiency,
inspect and replace the air conditioning
filter according to the maintenance sched-
ule. (For scheduled maintenance informa-
tion, please refer to the “Scheduled Main-
tenance Guide” or “Owner ’s Manual
Supplement”.)
Checking power steering fluid Checking and replacing the
air conditioning filter

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Using any other size or type of tire may
seriously affect handling, ride, speedome-
ter/odometer calibration, ground clearance,
and clearance between the body and tires
or snow chains.
CAUTION
Do not mix radial, bias belted, or
biasply tires on your vehicle. It
can cause dangerous handling char-
acteristics, resulting in loss of con-
trol.
Do not use tire or wheels other
than the manufacturer ’s recom-
mended size.
NOTICE
Fourwheel drive models:
Do not use tires of different brands,
sizes and constructions. This may
damage the drive system.
Toyota recommends all four tires, or at
least both front or rear tires be re-
placed as a set.
See “If you have a flat tire” on page 216
in Section 4 for tire change procedure. When a tire is replaced, the wheel
should always be balanced.
An unbalanced wheel may affect vehicle
handling and tire life. Wheels can get out
of balance with regular use and should
therefore be balanced occasionally.
When replacing a tubeless tire, the air
valve should also be replaced with a
new one.
To equalize tire wear and help extend
tire life, Toyota recommends that you
rotate your tires according to the main-
tenance schedule. (For scheduled main-
tenance information, please refer to the
“Scheduled Maintenance Guide” or
“Owner ’s Manual Supplement”.) Howev-
er, the most appropriate timing for tire
rotation may vary according to your
driving habits and road surface condi-
tions.
See “If you have a flat tire” on page 216
in Section 4 for tire change procedure.
Rotating tires