maintenance schedule TOYOTA HIGHLANDER 2004 XU20 / 1.G Owners Manual

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In order to be effective, the SRS airbags must deploy with
tremendous speed. The rapid deployment of the SRS air-
bags makes the SRS airbags themselves potential sources
of serious injury if an occupant is too close to an airbag,
or if an object or some part of his or her body has been
placed between the occupant and the airbag at the time of
deployment. This is just one example of how the instruc-
tions in Section 1−3 of this Owner ’s Manual will help en-
sure proper use of the occupant restraint systems, and
increase the safety they can provide to you and your fami-
ly in the event of an accident.
Toyota recommends you to read the provisions in Section
1 −3 carefully and refer to them as needed during your time
of ownership of this vehicle.New vehicle warranty
Your new vehicle is covered by the following Toyota limited
warranties:
 New vehicle warranty
 Emission control systems warranty
 Others
For further information, please refer to the “Owner’s
Warranty Information Booklet” or “Owner ’s Manual
Supplement”.
Your responsibility for maintenance
It is the owner’s responsibility to make sure that the
specified maintenance is performed. Section 6 gives
details of these maintenance requirements. Also included
in Section 6 is general maintenance. For scheduled
maintenance information, please refer to the “Scheduled
Maintenance Guide” or “Owner ’s Manual Supplement”.

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The air conditioning filter information
label is placed in the glove box as
shown and indicates that a filter has
been installed.
The air conditioning filter prevents dust
from entering the vehicle through the air
conditioning vent.The air conditioning filter is behind the
glove box.
The air conditioning filter may clog af-
ter long use. The filter may need to be
replaced if the air flow of the air condi-
tioning and heater experiences extreme
reductions in operating efficiency, or if
the windows begin to fog up easily. To maintain the air conditioning efficiency,
inspect and replace the air conditioning
filter according to the maintenance sched-
ule. In dusty areas or areas with heavy
traffic flow, such as inner city or desert
areas, early replacement may be required.
(For scheduled maintenance information,
please refer to the “Scheduled Mainte-
nance Guide” or “Owner ’s Manual Supple-
ment”.)
Checking and replacing the
air conditioning filter

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NOTICE
A large amount of unburned gases
flowing into the threeway catalytic
converter may cause it to overheat
and create a fire hazard. To prevent
this and other damage, observe the
following precautions:
Use only unleaded gasoline.
 Do not drive with an extremely low
fuel level; running out of fuel could
cause the engine to misfire, creat-
ing an excessive load on the three
way catalytic converter.
 Do not allow the engine to run at
idle speed for more than 20 min-
utes.
 Avoid racing the engine.
 Do not pushstart or pullstart your
vehicle.
 Do not turn off the ignition while
the vehicle is moving.
Keep your engine in good running
order. Malfunctions in the engine
electrical system, electronic ignition
system/distributor ignition system
or fuel systems could cause an ex-
tremely high threeway catalytic
converter temperature.
 If the engine becomes difficult to
start or stalls frequently, take your
vehicle in for a checkup as soon
as possible. Remember, your Toyota
dealer knows your vehicle and its
threeway catalytic converter sys-
tem best.
 To ensure that the threeway cata-
lytic converter and the entire emis-
sion control system operate proper-
ly, your vehicle must receive the
periodic inspections required by the
Toyota Maintenance Schedule. For
scheduled maintenance information,
refer to the “Scheduled Maintenance
Guide” or “Owner ’s Manual Supple-
ment”.CAUTION
Avoid inhaling the engine exhaust.
It contains carbon monoxide, which
is a colorless and odorless gas. It
can cause unconsciousness or even
death.
Make sure the exhaust system has
no holes or loose connections. The
system should be checked from
time to time. If you hit something,
or notice a change in the sound of
the exhaust, have the system
checked immediately.
Do not run the engine in a garage
or enclosed area except for the
time needed to drive the vehicle in
or out. The exhaust gases cannot
escape, making this a particularly
dangerous situation.
Do not remain for a long time in a
parked vehicle with the engine run-
ning. If it is unavoidable, however,
do so only in an unconfined area
and adjust the heating or cooling
system to force outside air into the
vehicle.
Engine exhaust cautions

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In a rollover crash, an unbelted per-
son is significantly more likely to
die than a person wearing a seat
belt. Therefore, the driver and all
passengers should fasten their seat
belts whenever the vehicle is mo-
ving.
When driving offroad or in rugged
terrain, do not drive at excessive
speeds, jump, make sharp turns,
strike objects, etc. This may cause
loss of control or vehicle rollover
causing death or serious injury. You
are also risking expensive damage
to your vehicle’s suspension and
chassis.
NOTICE
If driving through water, such as
when crossing shallow streams,
first check the depth of the water
and the bottom of the river bed for
firmness. Drive slowly and avoid
deep water.
Take all necessary safety measures
to ensure that water damage to the
engine or other components does
not occur.
Water entering the engine air intake
will cause severe engine damage.
Water can wash the grease from
wheel bearings, causing rusting and
premature failure, and may also en-
ter the differentials, transmission
and transfer case, reducing the gear
oil’s lubricating qualities.
 Sand and mud that has accumulated
in brake drums and around brake
discs may affect braking efficiency
and may damage brake system com-
ponents.
 Always perform a maintenance in-
spection after each day of offroad
driving that has taken you through
rough terrain, sand, mud, or water.
For scheduled maintenance informa-
tion, refer to the “Scheduled Main-
tenance Guide” or “Owner’s Manual
Supplement”.Make sure your coolant is properly pro-
tected against freezing.
Only use “Toyota Super Long Life Coolant”
or similar high quality ethylene glycol
based non −silicate, non −amine, non− nitrite,
and non −borate coolant with long −life hy-
brid organic acid technology.
See “Checking the engine coolant level”
on page 375 in Section 7 −2 for details of
coolant type selection.
“Toyota Super Long Life Coolant” is pre −
mixed with 50% coolant and 50% deion-
ized water. This coolant provides protec-
tion down to about −35 C ( −31 F).
NOTICE
Do not use plain water alone.
Check the condition of the battery and
cables.
Cold temperatures reduce the capacity of
any battery, so it must be in top shape
to provide enough power for winter start-
ing. Section 7− 3 tells you how to visually
inspect the battery. Your Toyota dealer
and most service stations will be pleased
to check the level of charge.
Winter driving tips

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BREAKIN SCHEDULE
Toyota recommends that you do not
tow a trailer with a new vehicle or a
vehicle with any new power train com-
ponent (engine, transmission, differen-
tial, wheel bearings, etc.) for the first
800 km (500 miles) of driving.
MAINTENANCE
If you tow a trailer, your vehicle will
require more frequent maintenance due
to the additional load. For this informa-
tion, please refer to the scheduled
maintenance information in the “Sched-
uled Maintenance Guide” or “Owner ’s
Manual Supplement”.
Retighten all fixing bolts of the towing
ball and bracket after approximately
1000 km (600 miles) of trailer driving. PRETOWING SAFETY CHECK
Check that your vehicle remains level
when a loaded or unloaded trailer is
hitched. Do not drive if the vehicle has
an abnormal nose
−up or nose −down
condition, and check for improper
tongue load, overload, worn suspension
or other possible causes.
Make sure the trailer cargo is securely
loaded so that it cannot shift.
Check that your rear view mirrors con-
form to any applicable federal, state/
provincial or local regulations. If not,
install the rear view mirrors required
for towing purposes.
TRAILER TOWING TIPS
When towing a trailer, your vehicle will
handle differently than when not tow-
ing. The three main causes of vehicle
trailer accidents are driver error, exces-
sive speed and improper trailer loading.
Keep these in mind when towing:
Before starting out, check operation of
the lights and all vehicle −trailer connec-
tions. After driving a short distance,
stop and recheck the lights and con-
nections. Before actually towing a trail-
er, practice turning, stopping and back-
ing with a trailer in an area away from
traffic until you learn the feel.
Backing with a trailer is difficult and
requires practice. Grip the bottom of
the steering wheel and move your hand
to the left to move the trailer to the
left. Move your hand to the right to
move the trailer to the right. (This pro-
cedure is generally opposite to that
when backing without a trailer.) Also,
just turn the steering wheel a little at
a time, avoiding sharp or prolonged
turning. Have someone guide you when
backing to reduce the risk of an acci-
dent.
Because stopping distance may be in-
creased, vehicle− to−vehicle distance
should be increased when towing a
trailer. For each 16 km/h (10 mph) of
speed, allow at least one vehicle and
trailer length between you and the ve-
hicle ahead. Avoid sudden braking as
you may skid, resulting in jackknifing
and loss of control. This is especially
true on wet or slippery surfaces.
Avoid jerky starts or sudden accelera-
tion.
Avoid jerky steering and sharp turns.
The trailer could hit your vehicle in a
tight turn. Slow down before making a
turn to avoid the necessity of sudden
braking.

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Keep the front wheels in proper
alignment. Avoid hitting the curb and
slow down on rough roads. Improper
alignment not only causes faster tire
wear but also puts an extra load on
the engine, which, in turn, wastes fuel.
Keep the bottom of your vehicle free
from mud, etc. This not only lessens
weight but also helps prevent corro-
sion.
Keep your vehicle tunedup and in
top shape. A dirty air cleaner, improp-
er valve clearance, dirty plugs, dirty oil
and grease,brakes not adjusted, etc. all
lower engine performance and contrib-
ute to poor fuel economy. For longer
life of all parts and lower operating
costs, keep all maintenance work on
schedule, and if you often drive under
severe conditions, see that your vehicle
receives more frequent maintenance.
(For scheduled maintenance informa-
tion, please refer to the “Scheduled
Maintenance Guide” or “Owner ’s Manu-
al Supplement”.)
CAUTION
Never turn off the engine to coast
down hills. Your power steering and
brake booster will not function with-
out the engine running. Also, the
emission control system operates
properly only when the engine is run-
ning.

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VEHICLE MAINTENANCE AND CARE
Vehicle maintenance and care
Maintenance requirements 358
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General maintenance 359
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . .
Does your vehicle need repairing? 361
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Emissions Inspection and Maintenance (I/M) programs 362
. . . . . . . . .
For scheduled maintenance information, please refer to the “Sched-
uled Maintenance Guide” or “Owner’s Manual Supplement”.
SECTION 6

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Your Toyota vehicle has been designed for
fewer maintenance requirements with long-
er service intervals to save both your time
and money. However, each regular mainte-
nance, as well as day−to −day care, is
more important than ever before to ensure
smooth, trouble− free, safe, and economical
drivings.
It is the owner ’s responsibility to make
sure the specified maintenance, including
general maintenance service, is performed.
Note that both the new vehicle and emis-
sion control system warranties specify that
proper maintenance and care must be per-
formed. See “Owner ’s Warranty Informa-
tion Booklet” or “Owner ’s Manual Supple-
ment” for complete warranty information.
General maintenance
General maintenance items are those day −
to −day care practices that are important to
your vehicle for proper operation. It is the
owner ’s responsib ility to ensure that the
general maintenance items are performed
regularly.
These checks or inspections can be done
either by yourself or a qualified technician,
or if you prefer, your Toyota dealer will be
pleased to do them at a nominal cost. Scheduled maintenance
The scheduled maintenance items listed in
the “Scheduled Maintenance Guide” or
“Owner ’s Manual Supplement” are those
required to be serviced at regular inter-
vals.
For details of your maintenance schedule,
read the “Scheduled Maintenance Guide”
or “Owner ’s Manual Supplement”.
It is recommended that any replacement
parts used for maintenance or for the
repair of the emission control system
be Toyota supplied.
The owner may elect to use nonToyota
supplied parts for replacement pur-
poses without invalidating the emission
control system warranty. However, use
of replacement parts which are not of
equivalent quality may impair the effec-
tiveness of the emission control sys-
tems.
You may also elect to have mainte-
nance, replacement, or repair of the
emission control devices and system
performed by any automotive repair es-
tablishment or individual without invali-
dating this warranty. See “Owner’s War-
ranty Information Booklet” or “Owner’s
Manual Supplement” for complete war-
ranty information.Where to go for service?
Toyota technicians are well
−trained spe-
cialists and are kept up to date with the
latest service information through technical
bulletins, service tips, and in −dealership
training programs. They learn to work on
Toyotas before they work on your vehicle,
rather than while they are working on it.
You can be confident that your Toyota
dealer ’s service department performs the
best job to meet the maintenance require-
ments on your vehicle—reliably and eco-
nomically.
Your copy of the repair order is proof that
all required maintenance has been per-
formed for warranty coverage. If any prob-
lems should arise with your vehicle while
under warranty, your Toyota dealer will
promptly take care of it. Again, be sure
to keep a copy of the repair order for any
service performed on your Toyota.
What about doityourself maintenance?
Many of the maintenance items are easy
to do yourself if you have a little mechani-
cal ability and a few basic automotive
tools. Simple instructions for how to per-
form them are presented on page 363 in
Section 7.
Maintenance requirements

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Tire inflation pressure
Check the pressure with a gauge ev-
ery two weeks, or at least once a
month. See page 377 in Section 7 −2
for additional information.
Tire surface and wheel nuts
Check the tires carefully for cuts,
damage or excessive wear. See page
380 in Section 7− 2 for additional in-
formation. When checking the tires,
make sure no nuts are missing, and
check the nuts for looseness. Tighten
them if necessary.
Tire rotation
Rotate the tires according to the
maintenance schedule. (For sched-
uled maintenance information, please
refer to the “Scheduled Maintenance
Guide” or “Owner ’s Manual Supple-
ment”.) See page 382 in Section 7 −2
for additional information.Be on the alert for changes in perfor-
mance, sounds, and visual tip −offs that
indicate service is needed. Some impor-
tant clues are as follows:
Engine missing, stumbling, or pinging
Appreciable loss of power
Strange engine noises
A leak under the vehicle (however, wa-
ter dripping from the air conditioning
after use is normal.)
Change in exhaust sound (This may
indicate a dangerous carbon monoxide
leak. Drive with the windows open and
have the exhaust system checked im-
mediately.)
Flat −looking tire; excessive tire squeal
when cornering; uneven tire wear
Vehicle pulls to one side when driving
straight on a level road
Strange noises related to suspension
movement
Loss of brake effectiveness; spongy
feeling brake pedal; pedal almost
touches floor; vehicle pulls to one side
when braking
Engine coolant temperature continually
higher than normal If you notice any of these clues, take your
vehicle to your Toyota dealer as soon as
possible. It probably needs adjustment or
repair.
CAUTION
Do not continue driving with the ve-
hicle unchecked. It could result in se-
rious vehicle damage and possibly
personal injury.
Does your vehicle need
repairing?

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To equalize tire wear and help ex-
tend tire life, Toyota recommends
that you rotate your tires accord-
ing to the maintenance schedule.
(For scheduled maintenance infor-
mation, please refer to the “Sched-
uled Maintenance Guide” or “Own-
er’s Manual Supplement”.)
However, the most appropriate tim-
ing for tire rotation may vary ac-
cording to your driving habits and
road surface conditions.
See “If you have a flat tire” on page
329 in Section 4 for tire change proce-
dure. When rotating tires, check for uneven
wear and damage. Abnormal wear is
usually caused by incorrect tire pres-
sure, improper wheel alignment, out
−
of −balance wheels, or severe braking.
Initial adjustment of the tire pres-
sure warning system is necessary
after you have rotated your tires.
See “Tire pressure warning sys-
tem” on page 155 in Section 17.
WHEN TO USE SNOW TIRES OR
CHAINS
Snow tires or chains are recommended
when driving on snow or ice.
On wet or dry roads, conventional tires
provide better traction than snow tires.
SNOW TIRE SELECTION
If you need snow tires, select tires of
the same size, construction and load
capacity as the originally installed tires.
Also, on fourwheel drive models, all
the tires must be the same brand and
have the same tread patterns.
Do not use tires other than those men-
tioned above. Do not install studded tires
without first checking local regulations for
possible restrictions.
CAUTION
Observe the following instructions.
Otherwise, an accident may occur re-
sulting in death or serious injuries.
Do not use snow tires other than
the manufacturer ’s recommended si-
ze, as this may cause dangerous
handling characteristics resulting in
loss of control.
Rotating tires Installing snow tires and
chains