flat tow TOYOTA HIGHLANDER 2015 XU50 / 3.G Owners Manual

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HIGHLANDER_U (OM48E98U)
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8-1. Essential informationEmergency flashers .......... 554
If your vehicle has to be stopped in an
emergency ...................... 555
8-2. Steps to take in an emergency
If your vehicle needs to be towed ......................... 557
If you think something is wrong........................... 561
Fuel pump shut off system............................. 562
If a warning light turns on or a warning buzzer
sounds ............................ 563
If a warning message is displayed ......................... 572
If you have a flat tire .......... 590
If the engine will not start ................................. 615
If the shift lever cannot be shifted from P ............. 617
If the electronic key does not operate properly ........ 618
If the vehicle battery is discharged ...................... 621
If your vehicle overheats ... 626
If the vehicle becomes stuck................................ 629 9-1. Specifications
Maintenance data (fuel, oil level, etc.) .......... 632
Fuel information ................. 646
Tire information.................. 649
9-2. Customization Customizable features ....... 662
9-3. Initialization Items to initialize ................ 672
Reporting safety defects for U.S. owners................ 674
Seat belt instructions for Canadian owners
(in French) ....................... 675
SRS airbag instructions for Canadian owners
(in French) ....................... 678
What to do if... (Troubleshooting) ..................... 688
Alphabetical index ...................... 694
8When trouble arises9Vehicle specifications
10For owners
Index

431-1. For safe use
1
For safety and security
HIGHLANDER_U (OM48E98U)
Your vehicle is equipped with ADVANCED AIRBAGS designed based
on the US motor vehicle safety standards (FMVSS208). The airbag
sensor assembly (ECU) controls airbag deployment based on infor-
mation obtained from the sensors et c. shown in the system compo-
nents diagram above. This informat ion includes crash severity and
occupant information. As the airbags deploy, a chemical reaction in
the inflators quickly fills the airbag s with non-toxic gas to help restrain
the motion of the occupants.
WARNING
■ SRS airbag precautions
Observe the following precautions regarding the SRS airbags.
Failure to do so may cause death or serious injury.
● The driver and all passengers in the vehicle must wear their seat belts
properly.
The SRS airbags are supplemental devices to be used with the seat belts.
● The SRS driver airbag deploys with considerable force, and can cause
death or serious injury especially if the driver is very close to the airbag.
The National Highway Traffic Safety Administration (NHTSA) advises:
Since the risk zone for the driver’s airbag is the first 2 - 3 in. (50 - 75 mm)
of inflation, placing yourself 10 in. (250 mm) from your driver airbag pro-
vides you with a clear margin of safety. This distance is measured from
the center of the steering wheel to your breastbone. If you sit less than 10
in. (250 mm) away now, you can change your driving position in several
ways:
• Move your seat to the rear as far as you can while still reaching the ped- als comfortably.
• Slightly recline the back of the seat.
Although vehicle designs vary, many drivers can achieve the 10 in. (250
mm) distance, even with the driver seat all the way forward, simply by
reclining the back of the seat somewhat. If reclining the back of your
seat makes it hard to see the road, raise yourself by using a firm, non-
slippery cushion, or raise the seat if your vehicle has that feature.
• If your steering wheel is adjustable, tilt it downward. This points the air-
bag toward your chest instead of your head and neck.
The seat should be adjusted as recommended by NHTSA above, while
still maintaining control of the foot pedals, steering wheel, and your view
of the instrument panel controls.

2174-1. Before driving
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Driving
HIGHLANDER_U (OM48E98U)
Use the wire harness stored in the
rear end under body.
Your vehicle will handle differently when towing a trailer. Help to avoid
an accident, death or serious injury, keep the following in mind when
towing:
● Speed limits for towing a trailer vary by state or province. Do not
exceed the posted to wing speed limit.
● Toyota recommends that the vehicle-trailer speed limit is 65 mph
(104 km/h) on a flat, straight, dry road. Do not exceed this limit, the
posted towing speed limit or the spe ed limit for your trailer as set
forth in your trailer owner’s manual, whichever is lowest. Instability
of the towing vehicle-trailer combination (trailer sway) increases as
speed increases. Exceeding speed limits may cause loss of control.
● Before starting out, check the trailer lights, tires and the vehicle-
trailer connections. Recheck after driving a short distance.
● Practice turning, stopping and reve rsing with the trailer attached in
an area away from traffic until you become accustomed to the feel
of the vehicle-trailer combination.
● Reversing with a trailer attached is difficult and requires practice.
Grip the bottom of the steering wheel and move your hand to the
left to move the traile r to the left. Move your hand to the right to
move the trailer to right. (This is generally opposite to reversing
without a trailer attached.) Avoid sharp or prolonged turning. Have
someone guide you when reversing to reduce the risk of an acci-
dent.
Connecting trailer lights
Trailer towing tips

2204-1. Before driving
HIGHLANDER_U (OM48E98U)
■Matching trailer ball height to trailer coupler height
■ Before towing
Check that the following conditions are met:
●Ensure that your vehicle’s tires are properly inflated. ( P. 642)
● Trailer tires are inflated according to the trailer manufacturer’s recommen-
dation.
● All trailer lights work as required by law.
● All lights work each time you connect them.
● The trailer ball is set at the proper height for the coupler on the trailer.
● The trailer is level when it is hitched.
Do not drive if the trailer is not level, and check for improper tongue weight,
overloading, worn suspension, or other possible causes.
● The trailer cargo is securely loaded.
● The rear view mirrors conform to all applicable federal, state/provincial or
local regulations. If they do not, install rear view mirrors appropriate for tow-
ing purposes.
No matter which class of tow hitch
applies, for a more safe trailer hookup,
the trailer ball setup must be the proper
height for the coupler on the trailer.
Coupler
Trailer ball
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2494-3. Operating the lights and wipers
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Driving
HIGHLANDER_U (OM48E98U)●
The following factors may affect the amount of time taken to turn high beam
on or off:
• The brightness of headlights, fog lights, and tail lights of oncoming and
preceding vehicles
• The movement and direction of oncoming and preceding vehicles
• When an oncoming or preceding vehicle only has operational lights on one side
• When an oncoming or preceding vehicle is a two-wheeled vehicle
• The condition of the road (gradient, curve, condition of the road surface etc.)
• The number of passengers and amount of luggage
● High beam may be turned on or off when unexpected by the driver.
● Small vehicles, such as bicycles, may not be detected.
● In the situations below, the system may not be able to correctly detect the
surrounding brightness levels, and may flash or expose nearby pedestrians
to the high beam. Therefore, you should consider turning the high beams on
or off manually rather than relying on the Automatic High Beam system.
• In bad weather (rain, snow, fog, sandstorms etc.)
• The windshield is obscured by fog, mist, ice, dirt etc.
• The windshield is cracked or damaged.
• The camera sensor is deformed or dirty.
• Surrounding brightness levels are equal to those of headlights, tail lights
or fog lights.
• Vehicles ahead have headlights or tail lights that are either switched off, dirty, changing color, or have improperly adjusted aim.
• When driving through an area of in termittently changing brightness and
darkness.
• When frequently and repeatedly driving ascending/descending roads, or
roads with rough, bumpy or uneven surfaces (such as stone-paved
roads, gravel tracks etc.).
• When frequently and repeatedly taking curves or driving on a winding
road.
• There is a highly reflective object ahead of the vehicle, such as a sign or a mirror.
• The vehicle’s headlights are damaged or dirty.
• The vehicle is listing or titling, due to a flat tire, a trailer being towed etc.
• The driver believes that the high beam may be causing problems or dis- tress to other drivers or pedestrians nearby.

4776-4. Using the other interior features
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Interior features
HIGHLANDER_U (OM48E98U)■
Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local author-
ities to assist them in locating a nd recovering the vehicle. After filing
a police report, call the Safety Connect response center at 1-800-
331-4331 and follow the prompts for Safety Connect to initiate this
service.
In addition to assisting law enforcement with recovery of a stolen
vehicle, Safety-Connect-equippe d vehicle location data may, under
certain circumstances, be shared with third parties to locate your
vehicle. Further information is available at Toyota.com.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect respon se center. The answering agent
will determine your vehicle’s location, assess the emergency, and
dispatch the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center
agent that you are not experiencing an emergency.
■
Enhanced Roadside Assistance
Enhanced Roadside Assi stance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” bu tton to reach a Safety Connect
response-center agent, who can help with a wide range of needs,
such as: towing, flat tire, fuel deli very, etc. For a description of the
Enhanced Roadside Assistance se rvices and their limitations,
please see the Safety Connect Terms and Conditions, which are
available at Toyota.com.

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HIGHLANDER_U (OM48E98U)
7-3. Do-it-yourself maintenance
Do-it-yourself ser vice precautions
If you perform maintenance by yourself, be sure to follow the
correct procedure as given in these sections.
ItemsParts and tools
Battery condition
( P. 511)• Warm water• Baking soda• Grease
• Conventional wrench (for terminal clamp bolts)
Brake fluid level
( P. 510)• FMVSS No.116 DOT 3 or SAE J1703 brake fluid
• Rag or paper towel
• Funnel (used only for adding brake fluid)
Engine coolant
level ( P. 508)
• “Toyota Super Long Life Coolant” or a similar high
quality ethylene glycol-based non-silicate, non-
amine, non-nitrite and non-borate coolant with long-
life hybrid organic acid technology
For the U.S.A.:
“Toyota Super Long Life Coolant” is pre-mixed with
50% coolant and 50% deionized water.
For Canada:
“Toyota Super Long Life Coolant” is pre-mixed with
55% coolant and 45% deionized water.
• Funnel (used only for adding engine coolant)
Engine oil level
(  P. 505)• “Toyota Genuine Motor Oil” or equivalent
• Rag or paper towel
• Funnel (used only for adding engine oil)
Fuses ( P. 535)• Fuse with same amperage rating as original
Light bulbs
( P. 539)
• Bulb with same number and wattage rating as origi-
nal
• Phillips-head screwdriver
• Flathead screwdriver• Wrench
Radiator and con-
denser (
P. 509)
Tire inflation
pressure
(  P. 525)• Tire pressure gauge
• Compressed air source
Washer fluid
( P. 514)• Water or washer fluid containing antifreeze (for win-
ter use)
• Funnel (used only for adding water or washer fluid)

5207-3. Do-it-yourself maintenance
HIGHLANDER_U (OM48E98U)■
Situations in which the tire pressure warning system may not oper-
ate properly
●In the following cases, the tire pr
essure warning system may not operate
properly.
• If non-genuine Toyota wheels are used.
• A tire has been replaced with a tire that is not an OE (Original Equip- ment) tire.
• A tire has been replaced with a tire that is not of the specified size.
• Tire chains etc. are equipped.
• Lock nuts are equipped.
• An auxiliary-supported run- flat tire is equipped.
• If a window tint that affects the radio wave signals is installed.
• If there is a lot of snow or ice on the vehicle, particularly around the
wheels or wheel housings.
• If the tire inflation pressure is extremely higher than the specified level.
• If the spare tire is in a location subject to poor radio wave signal reception.
*
• If a large metallic object which can interfere with signal reception is
put in the luggage compartment.
*
*
: Vehicles with a full-size spare tire only
●Performance may be affected in the following situations.
• Near a TV tower, electric power plant, gas station, radio station, large display, airport or other facility that generates strong radio waves or
electrical noise
• When carrying a portable radio, cellular phone, cordless phone or other wireless communication device
●When the vehicle is parked, the time taken for the warning to start or go
off could be extended.
●When tire inflation pressure declines rapidly for example when a tire has
burst, the warning may not function.

5237-3. Do-it-yourself maintenance
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Maintenance and care
HIGHLANDER_U (OM48E98U)
NOTE:
Operation is subject to the following two conditions: (1) this device may
not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
NOTE:
L’utilisation de ce dispositif est autorisée seulement aux deux conditions
suivantes : (1) il ne doit pas produire de brouillage, et (2) l’utilisateur du
dispositif doit être pr êt à accepter tout brouillage radioé lectrique reçu,
même si ce brouillage est su sceptible de compromettre le
fonctionnement du dispositif.
WARNING
■When inspecting or replacing tires
Observe the following precautions to prevent accidents.
Failure to do so may cause damage to parts of the drive train as well as
dangerous handling characteristics, which may lead to an accident
resulting in death or serious injury.
●Do not mix tires of different ma kes, models or tread patterns.
Also, do not mix tires of remarkably different treadwear.
●Do not use tire sizes other than those recommended by Toyota.
●Do not mix differently constructed ti res (radial, bias-belted or bias-ply
tires).
●Do not mix summer, all season and snow tires.
●Vehicles with a compact spare tire: Do not tow if your vehicle has a
compact spare tire installed.
■When initializing the tire pressure warning system
Do not operate the tire pressure warning reset switch without first
adjusting the tire inflation pressure to the specified level. Otherwise, the
tire pressure warning light may not come on even if the tire inflation
pressure is low, or it may come on when the tire inflation pressure is
actually normal.

553
8When trouble arises
HIGHLANDER_U (OM48E98U)8-1. Essential information
Emergency flashers .......... 554
If your vehicle has to be stopped in an
emergency ...................... 555
8-2. Steps to take in an emergency
If your vehicle needs to be towed ......................... 557
If you think something is wrong .............................. 561
Fuel pump shut off system ............................ 562
If a warning light turns on or a warning buzzer
sounds ............................ 563
If a warning message is displayed ..................... 572
If you have a flat tire.......... 590
If the engine will not start ................................. 615
If the shift lever cannot be shifted from P............. 617
If the electronic key does not operate properly........ 618
If the vehicle battery is discharged ...................... 621
If your vehicle overheats ........................ 626
If the vehicle becomes stuck ............................... 629