engine TOYOTA HIGHLANDER 2017 XU50 / 3.G Owners Manual
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Page 605 of 732

6058-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM0E017U)
OnceContin-
uous
An attempt was made to lock
either front door by opening a
door and putting the inside lock
button into the lock position,
then closing the door with the
electronic key still inside the
vehicle.
→Retrieve the electronic key
from the vehicle and lock
the doors again.
Once⎯
The electronic key has a low
battery.
→Replace the electronic key
battery. ( →P. 549)
Once⎯
The steering lock could not be
released within 3 seconds of
the engine switch being
pressed.
→Press the engine switch
while depressing the brake
pedal and moving the
steering wheel left and
right.
Once⎯
Indicates a malfunction in the
smart key system
→Have the vehicle inspected
by your Toyota dealer.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
Page 606 of 732

6068-2. Steps to take in an emergency
HIGHLANDER_U (OM0E017U)
Once⎯
• When the doors wereunlocked with the mechanical
key and then the engine
switch was pressed, the elec-
tronic key could not be
detected in the vehicle.
• The electronic key could not be detected in the vehicle
even after the engine switch
was pressed two consecu-
tive times.
→ Touch the electronic key to
the engine switch while
depressing the brake
pedal.
Once⎯
During a engine starting proce-
dure in the event that the elec-
tronic key was not functioning
properly ( →P. 635), the engine
switch was touched with the
electronic key.
→ Press the engine switch
within 10 seconds of the
buzzer sounding.
⎯⎯
Indicates that:
• With the engine switch off,
the doors were unlocked and
then the driver’s door was
opened and closed
• The engine switch was turned to ACCESSORY mode with-
out starting the engine
• The shift lever was shifted to P from another position with
the engine switch in IGNI-
TION ON mode.
→ Press the engine switch
while depressing the brake
pedal.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
Page 607 of 732

6078-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM0E017U)
*: The engine may not be restarted depending on the vehicle condition.
■Messages displays
The message illustrations used are intended as examples, and may differ
from the image that is actually displayed on the multi-information display.
■ Warning buzzer
→P. 587
Once⎯
The engine switch has been
turned off with the shift lever in
a position other than P.
→ Shift the shift lever to P.
Once⎯
After the engine switch has
been turned off with the shift
lever in a position other than P,
the shift lever has been shifted
to P.
→Turn the engine switch off.
Con-
tinu-
ous
⎯
Indicates that the engine was
stopped in an emergency while
driving
→To restart the engine, shift
the shift lever to N and turn
the engine switch to IGNI-
TION ON mode.
*
Once⎯
Indicates that the engine switch
has been pressed while driving
→Except when emergency
stopping of the vehicle is
needed, immediately
release the engine switch.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
(Flashes)
Page 608 of 732

6088-2. Steps to take in an emergency
HIGHLANDER_U (OM0E017U)
●Stop the vehicle in a safe pl ace on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P.
● Stop the engine.
● Turn on the emergency flashers. ( →P. 572)
If you have a flat tire
Your vehicle is equipped with a spare tire. The flat tire can be
replaced with the spare tire.
For details about tires: →P. 531
WARNING
■If you have a flat tire
Do not continue driving with a flat tire.
Driving even a short dist ance with a flat tire can damage the tire and the
wheel beyond repair, which could result in an accident.
Before jacking up the vehicle
Page 610 of 732

6108-2. Steps to take in an emergency
HIGHLANDER_U (OM0E017U)
WARNING
■Using the tire jack
Observe the following precautions.
Improper use of the tire jack may cause the vehicle to suddenly fall off
the jack, leading to death or serious injury.
●Do not use the tire jack for any purpose other than replacing tires or
installing and removing tire chains.
●Only use the tire jack that comes with this vehicle for replacing a flat
tire.
Do not use it on other vehicles, and do not use other tire jacks for
replacing tires on this vehicle.
●Put the jack properly in its jack point.
●Do not put any part of your body under the vehicle while it is supported
by the jack.
●Do not start the engine or drive the vehicle while the vehicle is sup-
ported by the jack.
●Do not raise the vehicle while someone is inside.
●When raising the vehicle, do not put an object on or under the jack.
●Do not raise the vehicle to a height greater than that required to
replace the tire.
●Use a jack stand if it is necessary to get under the vehicle.
●When lowering the vehicle, make su re that there is no-one near the
vehicle. If there are people nearby, warn them vocally before lowering.
Page 629 of 732

6298-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM0E017U)■
If you have a flat front tire on a road covered with snow or ice (vehi-
cles with a compact spare tire)
Install the compact spare tire on one of the rear wheels of the vehicle.
Perform the following steps and fit
tire chains to the front tires:
Replace a rear tire with the compact spare tire.
Replace the flat front tire with the tire removed from the rear of the vehi-
cle.
Fit tire chains to the front tires.
WARNING
■When using the compact spare tire (vehicles with a compact spare
tire)
●Remember that the compact spare tire provided is specifically
designed for use with your vehicle. Do not use your compact spare tire
on another vehicle.
●Do not use more than one compact spare tires simultaneously.
●Replace the compact spare tire with a standard tire as soon as possi-
ble.
●Avoid sudden acceleration, abrupt steering, sudden braking and shift-
ing operations that cause sudden engine braking.
■When the compact spare tire is attached (vehicles with a compact
spare tire)
The vehicle speed may not be correctly detected, and the following sys-
tems may not operate correctly:
Also, not only can the following system not be utilized fully, but it may
even negatively affect the drive-train components:
• AWD system (if equipped)
1
2
3
• ABS & Brake assist
• VSC
•TRAC
• Dynamic radar cruise control
• Pre-Collision System
• EPS • Automatic High Beam
• LDA (Lane Departure Alert with
steering control)
• Intuitive parking assist (if equipped)
• Navigation system (if equipped)
Page 633 of 732

6338-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM0E017U)
One of the following may be the cause of the problem:
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● The engine may be flooded.
Try to restart the engine again following correct starting procedures.
(→ P. 218, 221)
● There may be a malfunction in the engine immobilizer system.
(→ P. 80)
One of the following may be the cause of the problem:
● The battery may be discharged. ( →P. 638)
● The battery terminal connections may be loose or corroded.
The engine starting system may be malfunctioning due to an electrical
problem such as electronic key battery depletion or a blown fuse.
However, an interim measure is available to start the engine.
( → P. 634)
If the engine w ill not start
If the engine will not start eve n though correct starting proce-
dures are being followed ( →P. 218, 221), consider each of the fol-
lowing points:
The engine will not start even though the starter motor operates
normally.
The starter motor turns over slowly, the interior lights and head-
lights are dim, or the horn does not sound or sounds at a low
volume.
The starter motor does not turn over (vehicles with a smart key
system)
Page 634 of 732

6348-2. Steps to take in an emergency
HIGHLANDER_U (OM0E017U)
One of the following may be the cause of the problem:
●One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( →P. 638)
● There may be a malfunction in the steering lock system.
Contact your Toyota dealer if the problem cannot be repaired, or if repair
procedures are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the engine switch is functioning
normally:
Set the parking brake.
Shift the shift lever to P.
Turn the engine switch to ACCESSORY mode.
Press and hold the engine switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be started using the above steps, the system
may be malfunctioning. Have the ve hicle inspected by your Toyota
dealer.
The starter motor does not turn over, the interior lights and head-
lights do not turn on, or the horn does not sound.
Emergency start function (vehicles with a smart key system)
1
2
3
4
Page 635 of 732

6358-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM0E017U)
Use the mechanical key (→P. 1 1 0 )
in order to perform the following
operations:
Locks all the doors
Closes the windows and moon
roof
*1 (turn and hold)*2
(→ P. 174, 177)
Unlocks the door
Turning the key rearward unlocks the driver’s door. Turning the key once
again within 5 seconds unlocks the other doors.
Opens the windows and moon roof*1 (turn and hold)*2
( → P. 174, 177)
*1: If equipped
*2: This setting must be customized at your Toyota dealer.
If the electronic key d oes not operate prop-
erly (vehicles with a smart key system)
If communication between the electronic key and vehicle is
interrupted ( →P. 144) or the electronic key cannot be used
because the battery is depleted, the smart key system and wire-
less remote control cannot be used. In such cases, the doors
can be opened and the engine ca n be started by following the
procedure below.
Locking and unlocking the doors and key linked functions
1
2
3
4
Page 636 of 732

6368-2. Steps to take in an emergency
HIGHLANDER_U (OM0E017U)
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
engine switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to IGNITION
ON mode.
When the smart key system is
deactivated in customization set-
ting, the engine switch will turn to
ACCESSORY mode.
Firmly depress the brake pedal.
Check that and a message are shown on the multi-information dis-
play.
Press the engine switch.
In the event that the engine still ca nnot be started, contact your Toyota
dealer.
Starting the engine
1
2
3
4