lock TOYOTA HIGHLANDER 2020 Owners Manual (in English)

2
HIGHLANDER_UTABLE OF CONTENTS
For your information ........................
5
Reading this manual ........................ 9
How to search ................................ 10
Pictorial index ................................ 11
1-1. For safe use Before driving ........................ 22
For safe driving ..................... 23
Seat belts .............................. 25
SRS airbags .......................... 32
Front passenger occupant clas- sification system.................. 41
Exhaust gas precautions....... 46
1-2. Child safety Riding with children ............... 47
Child restraint systems .......... 48
1-3. Emergency assistance Safety Connect ..................... 63
1-4. Theft deterrent system Engine immobilizer system ... 69
Alarm ..................................... 71
2-1. Instrument cluster Warning lights and indicators............................................ 74
Gauges and meters .............. 79
Multi-information display (4.2-inch display)................. 82
Multi-information display (7-inch display)................................ 91
Head-up display ................. 101
Fuel consumption information ......................................... 1063-1. Key information
Keys ................................... 112
3-2.
Opening, closing and locking
th

e doors
Side doors .......................... 115
Back door ........................... 119
Smart key system .............. 131
3-3. Adjusting the seats Front seats ......................... 138
Rear seats.......................... 139
Driving position memory .... 144
Head restraints................... 147
3-4. Adjust
ing the steering wheel
and mirrors
Ste

ering wheel ...................150
Inside rear view mirror ....... 151
Digital Rearview Mirror....... 152
Outside rear view mirrors ... 162
3-5. Opening, closing the win- dows and moon roof
Power windows .................. 164
Moon roof ........................... 167
Panoramic moon roof......... 170
4-1. Before driving Driving the vehicle.............. 177
Cargo and luggage ............ 184
Vehicle load limits .............. 187
Trailer towing...................... 188
Dinghy towing .................... 199
4-2. Driving procedures Engine

(ignition) switch ...... 200
Automatic transmission ...... 204
Turn signal lever................. 208
Parking brake ..................... 209
1For safety and security
2Vehicle status information
and indicators
3Before driving
4Driving

6
HIGHLANDER_U
Anti-lock brake system
 SRS airbag system
 Seat belt pretensioner system
Be sure to check with your Toy-
ota dealer for precautionary
measures or special instructions
regarding installation of a mobile
two-way radio system.
The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
• Engine speed/Electric motor speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving assist systems
• Images from the cameras
Your vehicle is equipped with cam-
eras. Contact your Toyota dealer for
the location of recording cameras.
The recorded data varies
according to the vehicle grade
level and options with which it is
equipped.
These computers do not record
conversations or sounds, and
only record images outside of
the vehicle in certain situations.
Data Transmission
Your vehicle may transmit the data
recorded in these computers to
Toyota without notification to you.
Data usage
Toyota may use the data recorded
in this computer to diagnose mal-
functions, conduct research and
development, and improve quality.
Toyota will not disclose the
recorded data to a third party
except:
• With the consent of the vehicle
owner or with the consent of the
lessee if the vehicle is leased
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehi-
cle or vehicle owner
 Recorded image information
can be erased by your Toyota
dealer.
The image recording function can
be disabled. However, if the func-
tion is disabled, data from when the
system operates will not be avail-
able.
To learn more about the vehi-
cle data collected, used and
shared by Toyota, please visit
www.toyota.com/privacyvts/
.
If your Toyota has Safety Con-
nect and if you have subscribed
to those services, please refer to
the Safety Connect Telematics
Subscription Service Agreement
for information on data collected
Vehicle data recording
Usage of data collected
through Safety Connect
(U.S. mainland only)

11Pictorial index
Pictorial index
■Exterior
The shape of the lights may differ depending on the grade, etc.
Side doors ......... ................................. ................................ P.115
Locking/unlocking ................................................................ P.115
Opening/closing the side windows ....................................... P.164
Locking/unlocking by using the mechanical key .................. P.481
Warning lights/warning messages ............................... P.450, 460
Back door ........................................................................... P.119
Opening from inside the cabin
*............................................ P.122
Opening from outside........................................................... P.123
Warning lights/warning messages ............................... P.450, 460
Outside rear view mirrors ................................................. P.162
Adjusting the mirror angle .................................................... P.162
Folding the mirrors ............................................................... P.163
Driving position memory
*..................................................... P.144
Defogging the mirrors .................................................. P.329, 335
Windshield wipers.............................................................. P.220

15Pictorial index
HIGHLANDER_U
Turn signal lever................................................................. P.208
Headlight switch ................................................................ P.214
Headlights/side marker lights/park ing lights/tail lights/license plate
lights/daytime running lights ................................................. P.214
Front fog lights
*1................................................................... P.220
Windshield wiper and washer switch....................... P.220, 223
Usage........................................................................... P.220, 223
Adding washer fluid .............................................................. P.410
Warning messages .............................................................. P.460
Emergency flasher switch ................................................. P.442
Hood lock releas e lever .............................................. ....... P.402
Tilt and telescopic steering lo ck release lever ................ P.150
Adjustment ........................................................................... P.150
Air conditioning system ................................. ........... P.328, 333
Usage........................................................................... P.328, 333
Rear window defogger ................................................. P.329, 335
Windshield wiper de-icer
*1........................................... P.330, 335
Audio system
*2
Fuel filler door opener switch ........................................... P.225
*1: If equipped
*2: Refer to “NAVIGATION AND MU LTIMEDIA SYSTEM OWNER’S MAN-
UAL”.

16Pictorial index
HIGHLANDER_U
■ Switches
Driving position memory switches*1................................ P.144
Window lock switch .... ................................................ ....... P.166
Power window switches ................................. ................... P.164
Door lock switches ............................................................ P.118
Outside rear view mirror switches ................................... P.162
“ODO TRIP” switch .............................................................. P.81
Instrument panel light control switches ............................ P.81
Automatic High Beam switch ........................................... P.217
Camera switch
*2
Power back door switch*1................................................. P.122
Heated steering wheel switch
*1........................................ P.352
Windshield wiper de-icer
*1................................................ P.343
*1: If equipped
*2: Refer to “NAVIGATION AND MU LTIMEDIA SYSTEM OWNER’S MAN-
UAL”.

19Pictorial index
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■ Interior
SRS airbags .......................................................................... P.32
Floor mats............................................................................. P.22
Front seats .......................................................................... P.138
Rear seats ........................................................................... P.139
Head restraints ................................................................... P.147
Seat belts .............................................................................. P.25
Console box ....................................................................... P.359
Inside lock buttons ............................................................ P.118
Cup holders ........................................................................ P.360
Assist grips ........................................................................ P.375
Rear seat entertainment system
*1, 2
*1
: If equipped
*2: Refer to “NAVIGATION AND MU LTIMEDIA SYSTEM OWNER’S MAN-
UAL”.

231-1. For safe use
HIGHLANDER_U
1
For safety and security
Adjust the angle of the seat-
back so that you are sitting
straight up and so that you do
not have to lean forward to
steer. ( P.138)
Adjust the seat so that you
can depress the pedals fully
and so that your arms bend
slightly at the elbow when
gripping the steering wheel.
( P.138)
Lock the head restraint in
place with the center of the
head restraint closest to the
top of your ears. ( P.147)
Wear the seat belt correctly.
( P.25)
WARNING
■Before driving
●Check that the floor mat is
securely fixed in the correct
place with all the provided
retaining hooks (c lips). Be espe-
cially careful to perform this
check after cleaning the floor.
●With the engine stopped and
the shift lever in P, fully depress
each pedal to the floor to make
sure it does not interfere with
the floor mat.
For safe driving
For safe driving, adjust the
seat and mirror to an appro-
priate position before driv-
ing.
Correct driving posture

241-1. For safe use
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Make sure that all occupants are
wearing their seat belts before
driving the vehicle. (P.25)
Use a child restraint system
appropriate for the child until the
child becomes large enough to properly wear the vehicle’s seat
belt. (
P.48)
Make sure that you can see
backward clearly by adjusting
the inside and outside rear view
mirrors properly. ( P.151, 152,
162)
WARNING
■For safe driving
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
●Do not adjust the position of the
driver’s seat while driving.
Doing so could cause the driver
to lose control of the vehicle.
●Do not place a cushion between
the driver or passenger and the
seatback. A cushion may pre-
vent correct posture from being
achieved, and reduce the effec-
tiveness of the seat belt and
head restraint.
●Do not place anything under the
front seats. Objects placed
under the front seats may
become jammed in the seat
tracks and stop the seat from
locking in place. This may lead
to an accident and the adjust-
ment mechanism may also be
damaged.
●Always observe the legal speed
limit when driving on public
roads.
●When driving over long dis-
tances, take regular breaks
before you start to feel tired.
Also, if you feel tired or sleepy
while driving, do not force your-
self to continue driving and take
a break immediately.
Correct use of the seat
belts
Adjusting the mirrors

261-1. For safe use
HIGHLANDER_U
Extend the shoulder belt so
that it comes fully over the
shoulder, but does not come
into contact with the neck or
slide off the shoulder.
 Position the lap belt as low as possible over the hips.
 Adjust the position of the
seatback. Sit up straight and
well back in the seat.
 Do not twist the seat belt.
■Emergency locking retractor
(ELR)
The retractor will lock the belt during
a sudden stop or on impact. It may
also lock if you lean forward too
quickly. A slow, easy motion will
allow the belt to extend so that you
can move around fully.
■Automatic locking retractor
(ALR)
When a passenger’s shoulder belt is
completely extended and then
retracted even slightly, the belt is
locked in that position and cannot
be extended. This feature is used to
hold the child restraint system
(CRS) firmly. To free the belt again,
fully retract the belt and then pull the
belt out once more. ( P. 4 8 )
■Child seat belt usage
The seat belts of your vehicle were
principally designed for persons of
adult size.
●Use a child restraint system
appropriate for the child, until the
child becomes large enough to
properly wear the vehicle’s seat
belt. ( P. 4 8 )
●When the child becomes large
enough to properly wear the vehi-
cle’s seat belt, follow the instruc-
tions regarding seat belt usage.
( P. 2 5 )
■Seat belt extender
If your seat belts cannot be fastened
securely because they are not long
enough, a personalized seat belt
extender is available from your Toy-
ota dealer free of charge.
WARNING
●Inspect the seat belt system
periodically. Check for cuts,
fraying, and loose parts. Do not
use a damaged seat belt until it
is replaced. Damaged seat belts
cannot protect an occupant
from death or serious injury.
●Ensure that the belt and plate
are locked and the belt is not
twisted. If the seat belt does not
function correctly, immediately
contact your Toyota dealer.
●Replace the seat assembly,
including the belts, if your vehi-
cle has been involved in a seri-
ous accident, even if there is no
obvious damage.
●Do not attempt to install,
remove, modify, disassemble or
dispose of the seat belts. Have
any necessary repairs carried
out by your Toyota dealer. Inap-
propriate handling may lead to
incorrect operation.
Correct use of the seat
belts

341-1. For safe use
HIGHLANDER_U
Your vehicle is equipped with ADVANCED AIRBAGS designed
based on the US motor vehicle safety standards (FMVSS208). The
airbag sensor assembly (ECU) controls airbag deployment based on
information obtained from the sensors etc. shown in the system
components diagram above. This information includes crash sever-
ity and occupant information. As the airbags deploy, a chemical
reaction in the inflators quickly fills the airbags with non-toxic gas to
help restrain the motion of the occupants.
■If the SRS airbags deploy
(inflate)
●Slight abrasions, burns, bruising
etc., may be sustained from SRS
airbags, due to the extremely high
speed deployment (inflation) by
hot gases.
●A loud noise and white powder will
be emitted.
●Parts of the airbag module (steer-
ing wheel hub, airbag cover and
inflator) as well as the front seats,
parts of the front and rear pillars,
and roof side rails, may be hot for
several minutes. The airbag itself
may also be hot.
●The windshield may crack.
●All of the doors will be unlocked.
(  P.116)
●The brakes and st op lights will be
controlled automatically. ( P.314)
●The interior lights will turn on auto-
matically. ( P.357)
●The emergency flashers will turn
on automatically. ( P.442)
●Fuel supply to the engine will be
stopped. ( P.449)
●For Safety Connect subscribers, if
any of the following situations
occur, the system is designed to
send an emergency call to the
response center, notifying them of
the vehicle’s location (without
needing to push the “SOS” button)
and an agent will a ttempt to speak
with the occupants to ascertain
the level of emergency and assis-
tance required. If the occupants are unable to communicate, the
agent automatically treats the call
as an emergency and helps to dis-
patch the necessary emergency
services. (
P. 6 3 )
• An SRS airbag is deployed.
• A seat belt pretensioner is acti- vated.
• The vehicle is involved in a severe rear-end collision.
■SRS airbag deployment condi-
tions (SRS front airbags)
●The SRS front airbags will deploy
in the event of an impact that
exceeds the set threshold level
(the level of force corresponding
to an approximately 12 - 18 mph
[20 - 30 km/h] fr ontal collision with
a fixed wall that does not move or
deform).
However, this threshold velocity will
be considerably higher in the follow-
ing situations:
• If the vehicle strikes an object, such as a parked vehicle or sign
pole, which can move or deform
on impact
• If the vehicle is involved in an underride collision, such as a colli-
sion in which the front of the vehi-
cle “underrides”, or goes under,
the bed of a truck
●Depending on the type of collision,
it is possible that only the seat belt
pretensioners will activate.
●The SRS front airbags for the front
passenger will not activate if there
is no passenger sitting in the front
passenger seat. However, the
SRS front airbags for the front