gas type TOYOTA HIGHLANDER 2021 Owners Manual (in English)

361-1. For safe use
HIGHLANDER_U
Airbag sensor assembly
Your vehicle is equipped wi th ADVANCED AIRBAGS designed
based on the US motor vehicle safety standards (FMVSS208). The
airbag sensor assembly (ECU) controls airbag deployment based on
information obtained from the sensors etc. shown in the system
components diagram above. This information includes crash sever-
ity and occupant information. As the airbags deploy, a chemical
reaction in the inflators quickly fills the airbags with non-toxic gas to
help restrain the motion of the occupants.
■If the SRS airbags deploy
(inflate)
●Slight abrasions, burns, bruising
etc., may be sustained from SRS
airbags, due to the extremely high
speed deployment (inflation) by
hot gases.
●A loud noise and white powder will
be emitted.
●Parts of the airbag module (steer-
ing wheel hub, airbag cover and
inflator) as well as the front seats,
parts of the front and rear pillars,
and roof side rails, may be hot for
several minutes. The airbag itself
may also be hot.
●The windshield may crack.
●All of the doors will be unlocked.
(  P.118)
●The brakes and st op lights will be
controlled automatically. ( P.322)
●The interior lights will turn on auto-
matically. ( P.365)
●The emergency flashers will turn
on automatically. ( P.450)
●Fuel supply to the engine will be
stopped. ( P.457)
●For Safety Connect subscribers, if
any of the following situations
occur, the system is designed to
send an emergency call to the
response center, notifying them of
the vehicle’s location (without
needing to push the “SOS” button)
and an agent will a ttempt to speak
with the occupants to ascertain the level of emergency and assis-
tance required. If the occupants
are unable to communicate, the
agent automatically treats the call
as an emergency and helps to dis-
patch the necessary emergency
services. (
P. 6 5 )
• An SRS airbag is deployed.
• A seat belt pretensioner is acti-
vated.
• The vehicle is involved in a severe
rear-end collision.
■SRS airbag deployment condi-
tions (SRS front airbags)
●The SRS front airbags will deploy
in the event of an impact that
exceeds the set threshold level
(the level of force corresponding
to an approximately 12 - 18 mph
[20 - 30 km/h] fr ontal collision with
a fixed wall that does not move or
deform).
However, this threshold velocity will
be considerably higher in the follow-
ing situations:
• If the vehicle strikes an object, such as a parked vehicle or sign
pole, which can move or deform
on impact
• If the vehicle is involved in an underride collision, such as a colli-
sion in which the front of the vehi-
cle “underrides”, or goes under,
the bed of a truck
●Depending on the type of collision,
it is possible that only the seat belt
pretensioners and SRS seat cush-
ion airbag will activate.

2274-4. Refueling
4
Driving
HIGHLANDER_U
4-4.Refueling
Close all the doors and win-
dows, and turn the engine
switch off.
 Confirm the type of fuel.
■Fuel types
 P. 5 0 9
■Fuel tank opening for unleaded
gasoline
To help prevent incorrect fueling,
your vehicle has a fuel tank opening
that only accommodates the spe-
cial nozzle on unleaded fuel pumps.
■If the malfunction indicator
lamp illuminates
The malfunction indicator lamp may
illuminate erroneously if refueling is
performed repeatedly when the fuel
tank is nearly full.
Opening the fuel tank
cap
Perform the following steps
to open the fuel tank cap:
Before refueling the vehi-
cle
WARNING
■When refueling the vehicle
Observe the following precautions
while refueling the vehicle. Failure
to do so may result in death or
serious injury.
●After exiting the vehicle and
before opening the fuel door,
touch an unpainted metal sur-
face to discharge any static
electricity. It is important to dis-
charge static electricity before
refueling because sparks result-
ing from static electricity can
cause fuel vapors to ignite while
refueling.
●Always hold the grips on the
fuel tank cap and turn it slowly
to remove it.
A whooshing sound may be
heard when the fuel tank cap is
loosened. Wait until the sound
cannot be heard before fully
removing the cap. In hot
weather, pressurized fuel may
spray out of the filler neck and
cause injury.
●Do not allow anyone that has
not discharged static electricity
from their body to come close to
an open fuel tank.
●Do not inhale vaporized fuel.
Fuel contains substances that
are harmful if inhaled.
●Do not smoke while refueling
the vehicle.
Doing so may cause the fuel to
ignite and cause a fire.
●Do not return to the vehicle or
touch any person or object that
is statically charged.
This may cause static electricity
to build up, resulting in a possi-
ble ignition hazard.
■When refueling
Observe the following precautions
to prevent fuel overflowing from
the fuel tank:
●Securely insert the fuel nozzle
into the fuel filler neck.
●Stop filling the tank after the fuel
nozzle automatically clicks off.

3996-1. Maintenance and care
6
Maintenance and care
HIGHLANDER_U
Remove dirt and dust using a
vacuum cleaner. Wipe dirty
surfaces with a cloth damp-
ened with lukewarm water.
 If dirt cannot be removed,
wipe it off with a soft cloth
dampened with neutral deter-
gent diluted to approximately
1%.
Wring out any excess water
from the cloth and thoroughly
wipe off remaining traces of
detergent and water.
■Shampooing the carpets
There are several commercial foam-
ing-type cleaners available. Use a
sponge or brush to apply the foam.
Rub in overlapping circles. Do not
use water. Wipe dirty surfaces and
let them dry. Excellent results are
obtained by keeping the carpet as
dry as possible.
■Handling the seat belts
Clean with mild soap and lukewarm
water using a cloth or sponge. Also
check the belts periodically for
excessive wear, fraying or cuts.
Cleaning and protect-
ing the vehicle interior
Perform cleaning in a man-
ner appropriate to each
component and its material.
Protecting the vehicle
interior
WARNING
■Water in the vehicle
●Do not splash or spill liquid in
the vehicle.
Doing so may cause electrical
components, etc. to malfunc-
tion or catch fire.
●Do not get any of the SRS com-
ponents or wiring in the vehicle
interior wet.
(  P. 3 4 )
An electrical malfunction may
cause the airbags to deploy or
not function properly, resulting
in death or serious injury.
●Vehicles with wireless charger:
Do not let the wireless charger
(  P.376) get wet. Failure to do
so may cause the charger to
become hot and cause burns or
could cause electric shock
resulting in death or serious
injury.
■Cleaning the interior (espe-
cially instrument panel)
Do not use polish wax or polish
cleaner. The instrument panel
may reflect off the windshield,
obstructing the driver’s view and
leading to an accident, resulting in
death or serious injury.
NOTICE
■Cleaning detergents
●Do not use the following types
of detergent, as they may dis-
color the vehicle interior or
cause streaks or damage to
painted surfaces:
• Non-seat portions: Organic sub- stances such as benzene or
gasoline, alkaline or acidic solu-
tions, dye, and bleach
• Seats: Alkaline or acidic solu- tions, such as thinner, benzene,
and alcohol

4376-3. Do-it-yourself maintenance
6
Maintenance and care
HIGHLANDER_Uminal facing up.
WARNING
■Battery precautions
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
●Do not swallow the battery.
Doing so may cause chemical
burns.
●A coin battery or button battery
is used in the electronic key. If a
battery is swallowed, it may
cause severe chemical burns in
as little as 2 hours and may
result in death or serious injury.
●Keep away new and removed
batteries from children.
●If the cover cannot be firmly
closed, stop using the electronic
key and stow the key in the
place where children cannot
reach, and then contact your
Toyota dealer.
●If you accidentally swallow a
battery or put a battery into a
part of your body, get emer-
gency medical attention imme-
diately.
■To prevent battery explosion
or leakage of flammable liq-
uid or gas
●Replace the battery with a new
battery of the same type. If a
wrong type of battery is used, it
may explode.
●Do not expose batteries to
extremely low pressure due to
high altitude or extremely high
temperatures.
●Do not burn, break or cut a bat-
tery.
NOTICE
■For normal operation after
replacing the battery
Observe the following precautions
to prevent accidents:
●Always work with dry hands.
Moisture may cause the battery
to rust.
●Do not touch or move any other
component inside the remote
control.
●Do not bend either of the battery
terminals.

4937-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_Utraffic.
■When the battery is removed or
discharged
●Information stored in the ECU is
cleared. When the battery is
depleted, have the vehicle
inspected at your Toyota dealer.
●Some systems may
require initial-
ization. ( P.533)
■When removing the battery ter-
minals
When the battery terminals are
removed, the information stored in
the ECU is cleared. Before remov-
ing the battery terminals, contact
your Toyota dealer.
■Charging the battery
The electricity stored in the battery
will discharge gradually even when
the vehicle is not in use, due to nat-
ural discharge and the draining
effects of certain electrical appli-
ances. If the vehicle is left for a long
time, the battery may discharge,
and the engine may be unable to
start. (The battery recharges auto-
matically during driving.)
■After jump starting the vehicle
(Vehicles with Stop & Start sys-
tem)
Be sure to disable the Stop & Start
system so that the battery can be
charged. ( P.273)
■When recharging or replacing
the battery
●In some cases, it may not be pos-
sible to unlock the doors using the
smart key system when the bat-
tery is discharged. Use the wire-
less remote control or the
mechanical key to lock or unlock
the doors.
●The engine may not start on the
first attempt after the battery has
recharged but w ill start normally
after the second a ttempt. This is
not a malfunction.
●The engine switch mode is memo- rized by the vehicle. When the
battery is reconnected, the system
will return to the
mode it was in
before the battery was dis-
charged. Before disconnecting the
battery, turn the engine switch off.
If you are unsure what mode the
engine switch was in before the
battery discharged, be especially
careful when reconnecting the
battery.
●Vehicles with power back door:
The power back door must be ini-
tialized. ( P.129)
●Vehicles with Stop & Start system:
The Stop & Start system may not
automatically stop the engine for
up to an hour.
■When replacing the battery
●Use a Central Degassing type bat-
tery (European Regulations).
●Vehicles with Stop & Start system:
Use a genuine battery specifically
designed for use with the Stop &
Start system or a battery with
equivalent specifications to a gen-
uine battery. If an unsupported
battery is used, Stop & Start sys-
tem functions may be restricted to
protect the battery.
Also, battery performance may
decrease and the engine may not
be able to restart. Contact your
Toyota dealer for details.
●Vehicles without Stop & Start sys-
tem: Use a battery that the case
size is same as the previous one
(LN3), 20 hour rate capacity
(20HR) is equivalent (70Ah) or
greater, and performance rating
(CCA) is equivalent (603A) or
greater.
Vehicles with Stop & Start system:
Use a battery that the case size is
same as the previous one (LN3), 20
hour rate capacity (20HR) is equiva-
lent (65Ah) or greater, and perfor-
mance rating (CCA) is equivalent
(603A) or greater.
• If the sizes differ, the battery can- not be properly secured.

5018-1. Specifications
8
Vehicle specifications
HIGHLANDER_U
mary identification number for
your Toyota. It is used in regis-
tering the ownership of your
vehicle.
Top left of the instrument
panel
The vehicle identification number is
stamped.
Left-hand side center pillar
This number is also on the Certifi-
cation Label.
■Engine number
The engine number is stamped
on the engine block as shown.
Engine
Model2GR-FKS
Ty p e6-cylinder V type, 4-cycle, gasoline
Bore and stroke3.70  3.27 in. (94.0  83.0 mm)
Displacement210.9 cu. in. (3456 cm3)
Valve clearance (engine cold)Automatic adjustment
Drive belt tensionAutomatic adjustment
Fuel
Fuel typeUnleaded gasoline only
Octane Rating87 (Research Octane Number 91) or
higher
Fuel tank capacity
(Reference)17.9 gal. (68 L, 14.9 Imp. gal.)

5108-1. Specifications
HIGHLANDER_Uadversely affected.
The malfunction indicator lamp on
the instrument cluster may come on.
If this happens, contact your Toyota
dealer for service.
■If your engine knocks
●Consult your Toyota dealer.
●You may occasionally notice light
knocking for a short time while
accelerating or driving uphill. This
is normal and there is no need for
concern.
NOTICE
■Notice on fuel quality
●Do not use improper fuels. If
improper fuels are used, the
engine will be damaged.
●Do not use leaded gasoline.
Leaded gasoline can cause
damage to your vehicle’s
three-way catalytic converters
causing the emission control
system to malfunction.
●Do not use gasohol other than
the type previously stated.
Other gasohol may cause fuel
system damage or vehicle per-
formance problems.
●Using unleaded gasoline with
an octane number or rating
lower than the level previously
stated will cause persistent
heavy knocking.
At worst, this will lead to engine
damage.
■When refueling with gasohol
Take care not to spill gasohol. It
can damage your vehicle’s paint.
■Fuel-related poor driveability
If poor driveabilit y (poor hot start-
ing, vaporization, engine knock-
ing, etc.) is encountered after
using a different type of fuel, dis-
continue the use of that type of
fuel.

568
HIGHLANDER_U
GAS STATION INFORMATION
Auxiliary catch lever (P.410)
Fuel filler door ( P.228)
Hood lock release lever ( P.410)
Fuel filler door opener ( P.228)
Power back door switch
* (  P.124)
Tire inflation pressure ( P.505)
*: If equipped
Fuel tank capacity
(Reference)17.9 gal. (68 L, 14.9 Imp. gal.)
Fuel typeUnleaded gasoline onlyP.501
Cold tire inflation
pressureP.505
Engine oil capacity
(Drain and refill 
reference)
P.502
Engine oil typeP.502