TOYOTA HIGHLANDER HYBRID 2012 XU40 / 2.G Owners Manual

5
When trouble arises
561
5-2. Steps to take in an emergency
CAUTION
■
12-volt battery precautions
The 12-volt battery contains poisonous and corrosive acidic electrolyte,
while related parts contain lead and lead compounds. Observe the following
precautions when handling the 12-volt battery.
●When working with the 12-volt battery, always wear safety glasses and
take care not to allow any battery fluids (acid) to come into contact with
skin, clothing or the vehicle body.
● Do not lean over the 12-volt battery.
● In the event that 12-volt battery fluid comes into contact with the skin or
eyes, immediately wash the affected area with water and seek medical
attention.
Place a wet sponge or cloth over the affected area until medical attention
can be received.
● Always wash your hands after handling the 12-volt battery support, termi-
nals, and other battery-related parts.
● Do not allow children near the 12-volt battery.
■ After recharging the 12-volt battery
Have the 12-volt battery inspected at your Toyota dealer as soon as possi-
ble.
If the 12-volt battery is deteriorating, continued use may cause the 12-volt
battery to emit a malodorous gas, which may be detrimental to the health of
passengers.
■ When replacing the 12-volt battery
P. 476
NOTICE
■When handling jumper cables
Be careful that the jumper cables do not become tangled in the cooling fans
or belt when connecting or disconnecting the cables.

562
5-2. Steps to take in an emergency
If your vehicle overheats
Correction procedures■ If the needle of the engine coolant temperature gauge enters
the red zone
Stop the vehicle in a safe place and turn off the air condition-
ing system.
Check to see if steam is coming out from the engine area.
If you see steam:
Stop the hybrid system. Carefully lift the hood after the
steam subsides and then restart the hybrid system.
If you do not see steam: Leave the hybrid system operating and carefully lift the
hood.
Check if the cooling fans are operating.
If the fans are operating: Wait until the engine coolant temperature gauge begins to
fall and then stop the hybrid system.
If the fans are not operating: Stop the hybrid system immediately and call your Toyota
dealer.
The following may indicate that your vehicle is overheating:
●The needle of the engine coolant temperature gauge enters the
red zone:
The engine may be overheating.
● “Hybrid System Overheat” is shown on the multi-information dis-
play:
The power control unit may be overheating.
Follow the correction procedure as described below.
STEP1
STEP2
STEP3

5
When trouble arises
563
5-2. Steps to take in an emergency
After the hybrid system has
cooled down, check the engine
coolant level and inspect the
cooling system for leaks.
If the engine compartment cover
needs to be removed. (
P. 463)
Engine coolant reservoir
Radiator
If necessary, add engine coolant
up to the “FULL” line.
Water can be used in an emer-
gency if engine coolant is unavail-
able. ( P. 577)
STEP4
STEP5

564 5-2. Steps to take in an emergency
■If “Hybrid System Overheat” is shown on the multi-informa-
tion display
Stop the vehicle in a safe place and turn off the air condition-
ing system.
Leave the hybrid system operating and carefully lift the hood.
Check if the cooling fans are operating.
If the fans are operating: Wait until “Hybrid System Overheat” disappears and then
stop the hybrid system.
If the message does not disapp ear, call your Toyota dealer.
If the fans are not operating: Stop the hybrid system immediately and call your Toyota
dealer.
After the hybrid system has
cooled down, check the power
control unit coolant level and
inspect the cooling system for
leaks.
If the engine compartment cover
needs to be removed. (P. 463)
Power control unit coolant res-
ervoir
Power control unit coolant
radiator
If necessary, add power control
unit coolant up to the “FULL”
line.
Water can be used in an emer-
gency if power control unit cool-
ant is unavailable. ( P. 577)
STEP1
STEP2
STEP3
STEP4
STEP5

5
When trouble arises
565
5-2. Steps to take in an emergency
Have the vehicle inspected at your
nearest Toyota dealer as soon as
possible.
■ Overheating
The following symptoms may occur when your vehicle is overheating:
●Hybrid system output decreases.
● Steam comes from the engine area.
CAUTION
■To prevent an accident or injury when inspecting under the hood of
your vehicle
●If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot, caus-
ing serious injury such as burns.
● With a hybrid vehicle, there are times when the gasoline engine automati-
cally starts to run or the cooling fans suddenly start to operate. Do not
touch or approach the rotating parts of the belt or fans. Doing so may lead
to fingers, clothes or tools getting caught, resulting in an accidental injury.
● Do not loosen the coolant reservoir cap while the hybrid system and radia-
tor are hot.
Serious injury, such as burns, may result from hot coolant and steam
released under pressure.
NOTICE
■When adding engine/power control unit coolant
Wait until the hybrid system has cooled down before adding engine/power
control unit coolant.
When adding coolant, do so slowly. Adding cool coolant to a hot hybrid sys-
tem too quickly can cause damage to the hybrid system.

566
5-2. Steps to take in an emergency
If the vehicle becomes stuck
CAUTION
■When attempting to free a stuck vehicle
If you choose to rock the vehicle back and forth to free it, make sure the sur-
rounding area is clear, to avoid striki ng other vehicles, objects or persons.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident and result in death or serious injury.
NOTICE
■To avoid damaging the transmission and other components
●Avoid spinning the wheels.
● If the vehicle remains stuck after trying these procedures, the vehicle may
require towing to be freed.
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt, or snow.
Stop the hybrid system. Set t he parking brake and put the
shift lever to P.
Remove the mud, snow, or sand from around the stuck tire.
Place wood, stones or some other material to help provide
traction under the tires.
Restart the hybrid system.
Shift the shift lever to the D or R position and carefully apply
the accelerator to free the vehicle.
Turn off TRAC and/or VSC if these functions are hampering your
attempts to free the vehicle. ( P. 235)
STEP1
STEP2
STEP3
STEP4
STEP5

5
When trouble arises
567
5-2. Steps to take in an emergency
If your vehicle has to be stopped in an emergency
Only in an emergency, such as if it becomes impossible to stop the
vehicle in the normal way, stop the vehicle using the following pro-
cedure:
Steadily step on the brake pedal with both feet and firmly
depress it.
Do not pump the brake pedal repeatedly as this will increase the
effort required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N After slowing down, stop the vehi cle in a safe place by the
road.
Stop the hybrid system.
If the shift lever cannot be shifted to N Keep depressing the brake pedal with both feet to reduce
vehicle speed as much as possible.
Vehicles without a smart key
system: Stop the hybrid sys-
tem by turning the engine
switch to the “ACC” position.
STEP1
STEP2
STEP3
STEP4
STEP3
STEP4

568 5-2. Steps to take in an emergency
CAUTION
■If the hybrid system has to be turned off while driving
● Power assist for the brakes and steering wheel will be lost, making the
brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible before turning off the hybrid system.
● Vehicles without a smart key system: Never attempt to remove the key, as
doing so will lock the steering wheel.
Vehicles with a smart key sys-
tem: Stop the hybrid system
by pressing and holding the
“POWER” switch for 3 consec-
utive seconds or more.
Stop the vehicle in a safe place by the road.
Press and hold for 3 seconds or more
STEP4
STEP5

Vehicle specifications6
569
6-1. SpecificationsMaintenance data (fuel, oil level, etc.) ......... 570
Fuel information ............... 584
Tire information ................ 587
6-2. Customization Customizable features ..... 599
6-3. Initialization Items to initialize .............. 603

570
6-1. Specifications
Maintenance data (fuel, oil level, etc.)
Dimensions and weights
Overall length188.8 in. (4795 mm)
Overall width75.2 in. (1910 mm)
Overall height 69.3 in. (1760 mm)
Wheelbase109.8 in. (2790 mm)
Front tread 64.0 in. (1625 mm)
Rear tread64.0 in. (1625 mm)
Vehicle capacity weight
(Occupant + luggage) 1200 lb. (544 kg)
Trailer Weight Rating
(Trailer weight + cargo)3500 lb. (1500 kg)