maintenance TOYOTA HIGHLANDER HYBRID 2014 XU50 / 3.G Owners Manual

HIGHLANDER_HV_U (OM48D74U)
Pictorial indexSearch by illustration
1For safety
and securityMake sure to read through them
2Instrument
clusterHow to read the gauges and meters, the variety of
warning lights and indicators, etc.
3
Operation of
each
componentOpening and closing the doors and windows,
adjustment before driving, etc.
4DrivingOperations and advices which are necessary for
driving
5Interior featuresUsage of the interior features, etc.
6Maintenance
and careCaring for your vehicle and maintenance
procedures
7When trouble
arisesWhat to do in case of malfunction or emergency
8Vehicle
specificationsVehicle specifications, customizable features, etc.
9For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

5
1
8 7
6
5
4
3
2
HIGHLANDER_HV_U (OM48D74U)
9
6-1. Maintenance and careCleaning and protecting the vehicle exterior ................ 380
Cleaning and protecting the vehicle interior ................. 383
6-2. Maintenance Maintenance requirements ................... 386
General maintenance ........ 389
Emission inspection and maintenance (I/M)
programs ......................... 393
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 394
Hood.................................. 396
Positioning a floor jack ...... 398
Engine compartment ......... 399
12-volt battery ................... 407
Tires .................................. 412
Tire inflation pressure........ 421
Wheels .............................. 424
Air conditioning filter .......... 426
Electronic key battery ........ 428
Checking and replacing fuses ............................... 430
Light bulbs ......................... 434 7-1. Essential information
Emergency flashers ........... 450
If your vehicle has to be stopped in an
emergency....................... 451
7-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 452
If you think something is wrong ........................... 456
If a warning light turns on or a warning buzzer
sounds ............................. 457
If a warning message is displayed ......................... 466
If you have a flat tire .......... 486
If the hybrid system will not start ........................... 510
If the shift lever cannot be shifted from P ............. 512
If the electronic key does not operate properly ........ 513
If the 12-volt battery is discharged ....................... 516
If your vehicle overheats.... 521
If the vehicle becomes stuck ................................ 525
6Maintenance and care7When trouble arises

TABLE OF CONTENTS6
HIGHLANDER_HV_U (OM48D74U)8-1. Specifications
Maintenance data (fuel, oil level, etc.) .......... 528
Fuel information ................ 540
Tire information ................. 543
8-2. Customization Customizable features ...... 556
Items to initialize................ 567
Reporting safety defects for U.S. owners ............... 570
Seat belt instructions for Canadian owners
(in French)....................... 571
SRS airbag instructions for Canadian
owners (in French) .......... 574
What to do if... (Troubleshooting) .................... 584
Alphabetical index...................... 589
8Vehicle specifications
9For owners
Index

841-2. Hybrid system
HIGHLANDER_HV_U (OM48D74U)■
Charging the 12-volt battery
P. 518
■ After the 12-volt battery has discharged or has been changed or
removed
The gasoline engine may not stop even if the vehicle is running on the hybrid
battery (traction battery). If this continues for a few days, contact your Toyota
dealer.
■ Sounds and vibrations specific to a hybrid vehicle
There may be no engine sounds or vibration even though the vehicle is able
to move. Always shift the shift lever to P when parked.
The following sounds or vibrations may occur when the hybrid system is
operating and are not a malfunction:
●Motor sounds may be heard from the engine compartment.
● Sounds may be heard from the hybrid battery (traction battery) under t\
he
rear seats when the hybrid system starts or stops.
● Sounds from the hybrid system may be heard when the back door is open.
● Sounds may be heard from the hybrid transmission when the gasoline
engine starts or stops, or during idling.
● Engine sounds may be heard when accelerating sharply.
● Sounds may be heard due to regenerative braking when the brake pedal is
depressed or accelerator is loosened.
● Vibration may be felt when the gasoline engine starts or stops.
● Cooling fan sounds may be heard from the air intake vents under the rear
seat.
■ Vehicle Proximity Notification System
In the following cases, the Vehicle Proximity Notification System sound may
be difficult for pedestrians, people ridi ng bicycles or other people and vehicles
in the surrounding area to hear:
● When there is a lot of noise in the vicinity
● When it is raining or during strong winds
● When in the area surrounding the rear of the vehicle, rather than in front of
the vehicle
■ Maintenance, repair, recycling, and disposal
Contact your Toyota dealer regarding maintenance, repair, recycling and dis-
posal. Do not dispose of the vehicle yourself.
■ Customization
Settings (e.g. on/off operation of the EV indicator) can be changed.
(Customizable features P. 556)

91
1
For safety and security
HIGHLANDER_HV_U (OM48D74U)
1-3. Theft deterrent system
The indicator light flashes after
the power switch has been turned
off to indicate that the system is
operating.
The indicator light stops flashing
after the power switch has been
turned to ACCESSORY or ON
mode to indicate that the system
has been canceled.
■System maintenance
The vehicle has a maintenance-free type immobilizer system.
■ Conditions that may cause the system to malfunction
●If the grip portion of the key is in contact with a metallic object
● If the key is in close proximity to or touching a key to the security system
(key with a built-in transponder chip) of another vehicle
■ Certification for the en gine immobilizer system
For vehicles sold in the U.S.A.
FCC ID: NI4TMIMB-3
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful interfer-
ence, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC WARNING
Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
Immobilizer system
The vehicle’s keys have built-in transponder chips that prevent
the hybrid system from starting if a key has not been previously
registered in the vehi cle’s on-board computer.
Never leave the keys inside the vehicle when you leave the vehi-
cle.
This system is designed to help prevent vehicle theft but does
not guarantee absolute security against all vehicle thefts.

941-3. Theft deterrent system
HIGHLANDER_HV_U (OM48D74U)
Do one of the following to deactivate or stop the alarm:
●Unlock the doors.
● Turn the power switch to ACCESSORY or ON mode, or start the
hybrid system. (The alarm will be de activated or stopped after a few
seconds.)
● Open the glass hatch using the entry function.
■System maintenance
The vehicle has a maintenance-free type alarm system.
■ Items to check before locking the vehicle
To prevent unexpected triggering of the alarm and vehicle theft, make sure of
the following:
●Nobody is in the vehicle.
● The windows and following openings are closed before the alarm is set.
• The glass hatch
• The moon roof (if equipped)
• The panoramic moon roof (if equipped)
● No valuables or other personal items are left in the vehicle.
■ Triggering of the alarm
The alarm may be triggered in the following situations:
(Stopping the alarm deactivates the alarm system.)
Deactivating or stopping the alarm
●A person inside the vehicle opens a door
or the hood, or unlocks the vehicle using
a inside lock button.
● The 12-volt battery is recharged or
replaced when the vehicle is locked.
(P. 518)

1142. Instrument cluster
HIGHLANDER_HV_U (OM47D74U)■
Changing the settings
Select using the meter control switches.
Select an item and then set it with the center button.
■Customizable items
●Language
Select to change the language on the display.
● Units
Select to change the unit of measure for fuel consumption.
● Maintenance system (for U.S.A)
Select to reset the maintenance data after the required mainte-
nance is performed. (
P. 387)
● EV Indicator Light
Select to activate/deactiva te the EV Indicator Light.
● switch settings
You can register 1 screen as the top screen. To register, press
and hold while the desired screen is displayed.
● Drive information 1 through 3
Select to select up to 2 items t hat will be displayed on a Drive
information screen, up to 3 Drive information screens can be set.
● Pop-up display
Select to set the following pop-up displays, which may appear in
some situations, on/off.
• Route guidance display of t he navigation system-linked sys-
tem (if equipped)
• Incoming call display of the hands-free phone system
• Dynamic radar cruise control operation display (if equipped)
• Instrument panel brightness adjustment display
● Accent color
Select to change the accent colors on the screen, such as the
cursor color.
● Eco mode linked color display
When the “ECO MODE” indicator light is displayed, the shift posi-
tion indicator will be highlighted with a colored background.
Settings display
1
2

2254-1. Before driving
4
Driving
HIGHLANDER_HV_U (OM48D74U)■
Break-in schedule
If your vehicle is new or equipped with any new power train components
(such as an engine, transmission, differ ential or wheel bearing), Toyota rec-
ommends that you do not tow a trailer until the vehicle has been driven for
over 500 miles (800 km).
After the vehicle has been driven for over 500 miles (800 km), you can start
towing. However, for the next 500 miles (800 km), drive the vehicle at a speed
of less than 50 mph (80 km/h) when towing a trailer, and avoid full throttle
acceleration.
■ Maintenance
●If you tow a trailer, your vehicle will require more frequent maintenance due
to the additional load. (See “Scheduled Maintenance Guide” or “Owner’s
Manual Supplement”.)
● Retighten the fixing bolts of the towing ball and bracket after approximately
600 miles (1000 km) of trailer towing.
■ If trailer sway occurs
One or more factors (crosswinds, passing vehicles, rough roads, etc.) can
adversely affect handling of your vehicle and trailer, causing instability.
●If trailer swaying occurs:
• Firmly grip the steering wheel. Steer straight ahead.
Do not try to control trailer swaying by turning the steering wheel.
• Begin releasing the accelerator pedal immediately but very gradually to
reduce speed.
Do not increase speed. Do not apply vehicle brakes.
If you make no extreme correction with the steering or brakes, your vehicle
and trailer should stabilize.
● After the trailer swaying has stopped:
• Stop in a safe place. Get all occupants out of the vehicle.
• Check the tires of the vehicle and the trailer.
• Check the load in the trailer.
Make sure the load has not shifted.
Make sure the tongue weight is appropriate, if possible.
• Check the load in the vehicle.
Make sure the vehicle is not overloaded after occupants get in.
If you cannot find any problems, the speed at which trailer swaying occurred
is beyond the limit of your particular v ehicle-trailer combination. Drive at a
lower speed to prevent instability. Remember that swaying of the towing vehi-
cle-trailer increases as speed increases.

2894-5. Using the driving support systems
4
Driving
HIGHLANDER_HV_U (OM48D74U)
WARNING
■Before using the LDA system
Do not rely solely on the LDA system. The LDA system does not drive the
vehicle automatically, nor does it reduce the amount of care you need to
take. As such, the driver must always assume full responsibility for under-
standing his/her surroundings, for operating the steering wheel to correct
the driving line, and for driving safely.
Inappropriate or negligent driving could lead to an accident.
■ To avoid operating the LDA by mistake
Switch the LDA system off using the LDA switch when not in use.
■ Situations unsuitable for LDA system
Do not use the LDA system in any of the following situations.
Otherwise, the system may not function correctly and could result in an
accident.
● When driving with tire chains, a spare tire, or similar equipment
● When there are objects or structures along the roadside that might be mis-
interpreted as lane markers (such as guardrails, a curb, reflector posts,
etc.)
● When driving on snowy roads
● When pavement lane markers are difficult to see due to rain, snow, fog,
sand dust, etc.
● When there are visible lines on the pavement from road repairs, or if the
remains of old lane markers are still visible on the road
● When driving on a road with lane closures due to maintenance, or when
driving in a temporary lane

3234-6. Driving tips
4
Driving
HIGHLANDER_HV_U (OM48D74U)
NOTICE
■To prevent water damage
Take all necessary safety measures to ensure that water damage to the
hybrid battery, hybrid system or other components does not occur.
● Water entering the engine compartment may cause severe damage to the
hybrid system. Water entering the interior may cause the hybrid battery
stowed under the rear seats to short circuit.
● Water entering the hybrid transaxle will cause deterioration in transmission
quality. The malfunction indicator may come on, and the vehicle may not
be drivable.
● Water can wash the grease from wheel bearings, causing rusting and pre-
mature failure, and may also enter the transaxle case, reducing the gear
oil’s lubricating qualities.
■ When you drive through water
If driving through water, such as when crossing shallow streams, first check
the depth of the water and the bottom of the riverbed for firmness. Drive
slowly and avoid deep water.
■ Inspection after off-road driving
● Sand and mud that has accumulated in brake drums and around brake
discs may affect braking efficiency and may damage brake system compo-
nents.
● Always perform a maintenance inspection after each day of off-road driv-
ing that has taken you through rough terrain, sand, mud, or water. For
scheduled maintenance information, refer to the “Scheduled Maintenance
Guide” or “Owner’s Manual Supplement”.