engine TOYOTA HIGHLANDER HYBRID 2014 XU50 / 3.G Warranty And Maintenance Guide

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THE NEW WORLD OF
ANTI-THEFT TECHNOLOGY
ThisToyota vehicle maybeequipped with
an electronic “immobilizer” anti-theft
system. Whenthekey isinserted intothe
ignition switchittransmits anelectronic
code toan immobilizer computer.The
engine willonly start ifthe code inthe key
matches thecode inthe immobilizer. Ifthe
code doesnotmatch, theimmobilizer
disables theignition andfuelsystems.
While anexact physical copyofthe key
will open thedoor andallow retrieval of
items locked inthe vehicle, itwon’t start
the vehicle unlessthekey has thesame
code asthe immobilizer.
SECURITY
For security purposes, accesstokey
codes andservice procedures for
electronically registeringreplacement keys
is restricted. OnlyaToyota dealeror
certain bonded/registered independent
locksmiths cangenerate replacement keys.
TheImmobilizer Key
INTRODUCTION
Introduction7

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REPLACING THEKEY
Upon purchase, eachvehicle shouldhave
two master keysandanaluminum tag
with akey-code imprinted onit.
To generate afully functional replacement
key (one thatwillboth open thedoors and
start theengine), oneofthe master keys
is required. Tomake akey that willopen
the door forretrieval ofitems locked
inside thevehicle, thealuminum key-code
tag can beused. Ifamaster keyorthe
aluminum key-codetagisnot available, a
Toyota dealerorcertain registered
locksmiths canobtain thekey code from a
restricted-access database.These
businesses canalso access aservice
utility toreprogram theimmobilizer ifall
registered masterkeyshave been lost.Ifa
Toyota dealerisnot available, pleaserefer
to www.aloa.org tofind a
bonded/registered locksmithwhoperforms
high security keyservice.
KEEPING THEKEY SAFE
Replacing animmobilizer keymay be
costly. Itis advisable tokeep aspare
master keyand thealuminum key-code
tag inasafe place. Ifyou record the
key-code inmore thanoneplace, donot
record itin away thatcanbeeasily
identified andassociated withthevehicle.
It is wise tokeep acopy ofthe key-code
outside ofthe vehicle.
If the vehicle wasdelivered withlessthan
two keys andthealuminum key-codetag,
consider havingtheToyota dealerora
qualified independent automotive
locksmith makeaduplicate keybefore you
need it.
TheImmobilizer Key
INTRODUCTION
8Introduction

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WHAT ISCOVERED AND
HOW LONG
Basic Warranty
Thiswarranty coversrepairs and
adjustments neededtocorrect defects in
materials orworkmanship ofany part
supplied byToyota, subjecttothe
exceptions indicatedunder“What IsNot
Covered” onpages 14-15.
Coverage isfor 36months or
36,000 miles,whichever occursfirst,with
the exception ofwheel alignment and
wheel balancing, whicharecovered for
12 months or12,000 miles,whichever
occurs first.
Hybrid System Warranty
Thiswarranty coversrepairs needed to
correct defects inmaterials or
workmanship ofthe components listed
here andsupplied byToyota, subjectto
the exceptions indicatedunder“What Is
Not Covered” onpages 14-15.
•Battery controlmodule (battery
voltage sensor)
• Hybrid battery
• Hybrid control module (power
management controlmodule)
• Inverter withconverter
Coverage isfor 96months or
100,000 miles,whichever occursfirst.
Powertrain Warranty
Thiswarranty coversrepairs needed to
correct defects inmaterials or
workmanship ofany component listed
below andinthe next column and
supplied byToyota, subjecttothe
exceptions indicatedunder“What IsNot
Covered” onpages 14-15.
Coverage isfor 60months or
60,000 miles,whichever occursfirst.
Engine
Cylinder blockandhead andallinternal
parts, timing gearsandgaskets, timing
chain/belt andcover, valvecovers, oilpan,
oil pump, engine mounts, enginecontrol
computer, waterpump, fuelpump, seals
and gaskets.
Transaxle/Motor/Generator
Case andallinternal parts,transaxle
mounts, sealsandgaskets.
Front-Wheel-Drive System
Final drive housing andallinternal parts,
axle shafts, driveshafts, constant velocity
joints, fronthubandbearings, sealsand
gaskets.
New Vehicle Limited Warranty
WARRANTY
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Maintenance Expense
Normalmaintenance servicessuchas:
•Engine tune-ups
• Replacement offluids andfilters
• Lubrication
• Cleaning andpolishing
• Replacement ofspark plugs andfuses
• Replacement ofworn wiper blades,
brake pads/linings andclutch linings
Vehicles WithAltered Odometer
Failureofavehicle onwhich theodometer
has been altered sothat actual vehicle
mileage cannotbereadily determined.
Salvage orTotal-Loss Vehicles
Anyvehicle thathasever been issued a
“salvage” titleorsimilar titleunder any
state’s law;orhas ever been declared a
“total loss”orequivalent byafinancial
institution orinsurer, suchasby payment
for aclaim inlieu ofrepairs because the
cost ofrepairs exceeded thecash value of
the vehicle. Thisexclusion doesnotapply
to the emission controlwarranties.
Incidental Damages
Incidentalorconsequential damages
associated withavehicle failure.Such
damages includebutarenot limited to
inconvenience; thecost oftransportation,
telephone callsandlodging; theloss of
personal orcommercial property;andthe
loss ofpay orrevenue.
Disclaimer ofExtra Expenses and
Damages
The performance ofnecessary repairs
and adjustments isthe exclusive
remedy underthiswarranty orany
implied warranty. Toyotadoesnot
authorize anyperson tocreate forit
any other obligation orliability in
connection withthisvehicle. Toyota
shall notbeliable forincidental or
consequential damagesresultingfrom
breach ofthis written warranty orany
implied warranty. Anyimplied warranty
of merchantability orfitness fora
particular purposeislimited tothe
duration ofthis written warranty,
except instates where thislimitation is
not allowed.
New Vehicle Limited Warranty
WARRANTY
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WHAT ISNOT COVERED
These warranty obligations donot apply to
failures ornoncompliance causedby:
•The useofreplacement partsnot
certified inaccordance with
aftermarket partscertification
regulations.
• The useofreplacement partsnot
equivalent inquality ordesign to
original equipment parts.
Provisionsunderthe“What IsNot
Covered” sectionofthe New Vehicle
Limited Warranty alsoapply tothis
warranty.
WARRANTY PARTSLIST
Air/Fuel Metering System
•Air/fuel ratiofeedback controlsystem
• Electronic fuelinjection system
components
– Airflow sensor
– Engine control module (8/80)
– Throttle body
– Other components
AirInduction System
•Intake manifold andintake airsurge
tank
Catalyst System
•Catalytic converter andprotector
(8/80)
• Constricted fuelfiller neck
• Exhaust manifold
• Exhaust pipe(manifold tocatalyst
and/or catalyst tocatalyst)
Evaporative ControlSystem
•Charcoal canister
• Diaphragm valve
• Fuel filler cap
• Fuel tank
8/80 =Covered foreight years or80,000 miles,whichever occursfirst.
Federal Emission ControlWarranty
WARRANTY
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Vehicles equipped withaCalifornia
Certified Emission ControlSystem that
are sold, registered andoperated in
California orany state thatadopts
California emissionwarrantyprovisions
are covered bythis warranty. Currently,
Connecticut, Delaware,Maine,
Maryland, Massachusetts, NewJersey,
Oregon, Pennsylvania, RhodeIsland,
Vermont andWashington arethe other
states towhich thiswarranty applies.
Vehicles coveredbythis warranty are
also covered bythe Federal Emission
Control Warranty (seepage 17).
YOUR WARRANTY RIGHTS
AND OBLIGATIONS
TheCalifornia AirResources Board(CARB)
and Toyota arepleased toexplain the
emission controlsystem warranty foryour
2014 vehicle. InCalifornia, newmotor
vehicles mustbedesigned, builtand
equipped tomeet thestate’s stringent
anti-smog standards. CARBregulations
require thatToyota mustwarrant the
emission controlsystem onyour vehicle
for the time periods indicated onthe next
page, provided therehasbeen noabuse,
neglect orimproper maintenance ofyour
vehicle.
Your emission controlsystem mayinclude
parts suchasthe fuel injection system,
ignition system, catalytic converter and
engine computer. Alsoincluded maybe
hoses, belts,connectors andother
emissions-related assemblies.
Where awarrantable conditionexists,
Toyota willrepair yourvehicle atno cost
to you, including diagnosis, partsand
labor.
California EmissionControlWarranty
WARRANTY
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WHAT ISNOT COVERED
These warranty obligations donot apply to
failures ornoncompliance causedby:
•The useofreplacement partsnot
certified inaccordance with
aftermarket partscertification
regulations.
• The useofreplacement partsnot
equivalent inquality ordesign to
original equipment parts.
Provisionsunderthe“What IsNot
Covered” sectionofthe New Vehicle
Limited Warranty alsoapply tothis
warranty.
PARTS LIST:LONG-TERM
EMISSION DEFECT
WARRANTY
The parts listed herearecovered forseven
years or70,000 milesfromthevehicle’s
in-service date,whichever occursfirst.
Air/Fuel Metering System
•Air fuel ratio sensor
• Engine control computer (engine
control module)
• Fuel delivery pipe
• Fuel pressure regulator
• Fuel pump
• Injector
• Throttle body
AirInduction System
•Intake manifold andintake airsurge
tank
Catalyst System
•Exhaust centerpipe(including
catalytic converter)
• Exhaust manifold (including manifold
converter)
EGR System
•EGR cooler
Evaporative ControlSystem
•Charcoal canister
• Fuel tank
• Fuel tank solenoid mainvalve
California EmissionControlWarranty
WARRANTY
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IMPORTANT MAINTENANCE
INFORMATION
It is especially importanttoboth
routinely checkyourvehicle’s engineoil
level (once amonth) andregularly
replace theengine oiland oilfilter (see
the Maintenance Logsection ofthis
booklet todetermine howoften you
should change yourvehicle’s oiland
filter). Failure todo socan cause oil
starvation andoroil gelling, whichcan
result insevere damage toyour vehicle
and require costlyrepairs thatarenot
covered bythe New Vehicle Limited
Warranty.
Maintenance Records
Maintainingyourvehicle according tothe
recommendations inthis booklet is
required toensure thatyour warranty
coverage remainsintact.Youshould keep
detailed recordsofvehicle maintenance,
including dateofservice, mileage attime
of service andadescription ofservice
and/or partsinstallation performed. The
scheduled maintenance loginthis booklet
can help youdocument thisinformation. If
you sellyour vehicle, besure togive your
maintenance recordstothe new owner.
Toyota willnotdeny awarranty claim
solely because youdonot have records to
show thatyoumaintained yourvehicle.
However, damageorfailure caused bylack
of proper maintenance arenot covered
under warranty.
Maintenance Providers
Maintenanceandrepair services maybe
performed byyou orby any automotive
service provider youchoose. Toyotawill
not deny awarranty claimsolely because
you used aservice provider otherthana
Toyota dealership formaintenance and
repairs. However, damageorfailure
caused byimproper maintenance or
repairs arenot covered underwarranty.
Dealer-Recommended
Maintenance
Yourdealer mayrecommend more
frequent maintenance intervalsormore
maintenance servicesthanthose listedin
the scheduled maintenance log.These
additional servicesarenot required to
maintain yourwarranty coverage. Askyour
dealer toexplain anyrecommended
maintenance notincluded inthe scheduled
maintenance log.
Foracomplete description ofToyota
warranty coverages, seetheWarranty
Information portionofthis booklet.
Maintaining YourWarranty
Maintenance Log35
MAINTENANCE

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Special Operating Conditions
Inaddition tostandard maintenance items,
the maintenance logindicates servicesthat
should beperformed onvehicles thatare
driven underespecially demanding
conditions. These“special operating
conditions” andtheir required maintenance
items areclearly indicated ineach chart.
NOTE: Youshould perform these
additional maintenance servicesonlyif
the majority ofyour driving isdone
under thespecial operating conditions
indicated. Ifyou only occasionally
drive under thesecircumstances, itis
not necessary toperform the
additional services.
EngineOilSelection
Please refertoyour Owner’s Manualfor
the specific oilviscosity rating
recommended foryour vehicle/engine
type.
Additional Maintenance
Inaddition toscheduled maintenance,
your Toyota requires ongoing general
maintenance suchasfluid checks and
visual inspections. Theseprocedures are
explained inthe Vehicle Maintenance and
Care  section ofthe
Owner’s Manual.Be
sure toperform theseprocedures regularly
to ensure themost trouble-free operation
of your vehicle.
SuperChrome andAlloy Wheel
Care
If you purchased genuineToyota
accessory Aluminum AlloyWheels, follow
these cleaning guidelines tomaintain the
appearance ofyour alloy wheels:
•Ifwheels arehot, wait forthem to
cool before washing.
• Use asoft sponge orcotton clothto
apply thesame mildcar-wash soapas
used forthe vehicle body.Quickly
rinse offwith water. Useasoft cloth
to apply thesame carwax asused for
the vehicle body.
• DO NOT USE: Anykind ofchemical
based cleaners, alcohol,solvents,
gasoline, steamcleaners, scouring
pads, wirebrushes, orcoarse
abrasives toclean yourwheels.
Using theMaintenance LogCharts
Maintenance Log37
MAINTENANCE

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5,000 milesor6months
Check installation ofdriver’s floormat Inspect andadjust allfluid levels Inspect wiperblades Rotate tires Visually inspectbrakelinings/drums and
brake pads/discs
Additional Maintenance Itemsfor
Special Operating Conditions
2
Drivingondirt roads ordusty roads: Inspect balljoints anddust covers Inspect driveshaft boots Inspect engineairfilter Inspect steering linkageandboots Re-torque driveshaft bolt Replace engineoiland oilfilter1
Tighten nutsandbolts onchassis and
body
Driving whiletowing, usingacar-top
carrier, orheavy vehicle loading4: Replace engineoiland oilfilter1
Tighten nutsandbolts onchassis and
body
Repeated tripsofless than fivemiles in
temperatures below32°F/0°C:
Replace engineoiland oilfilter1
Extensive idlingand/or lowspeed driving
for along distance suchaspolice, taxior
door-to-door deliveryuse:
Replaceengineoiland oilfilter1
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
10,000 milesor12 months
Check installation ofdriver’s floormat Inspect andadjust allfluid levels Inspect wiperblades Replace engineoiland oilfilter1
Rotate tires Visually inspectbrakelinings/drums and
brake pads/discs
Additional Maintenance Itemsfor
Special Operating Conditions
2
Drivingondirt roads ordusty roads: Inspect balljoints anddust covers Inspect driveshaft boots Inspect engineairfilter Inspect steering linkageandboots Re-torque driveshaft bolt Tighten nutsandbolts onchassis and
body
Driving whiletowing, usingacar-top
carrier, orheavy vehicle loading4: Tightennutsandbolts onchassis and
body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
Maintenance Log
MAINTENANCE
38MaintenanceLog