ESP TOYOTA HIGHLANDER HYBRID 2015 XU50 / 3.G Workshop Manual

3846-1. Maintenance and care
HIGHLANDER_HV_U (OM48F02U)
■Caring for leather areas
Toyota recommends cleaning the interior of the vehicle at least twice a year to
maintain the quality of the vehicle’s interior.
■ Shampooing the carpets
There are several commercial foaming-type cleaners available. Use a sponge
or brush to apply the foam. Rub in overlapping circles. Do not use water.
Wipe dirty surfaces and let them dry. Excellent results are obtained by keep-
ing the carpet as dry as possible.
■ Seat belts
Clean with mild soap and lukewarm water using a cloth or sponge. Also
check the belts periodically for excessive wear, fraying or cuts.
WARNING
■Water in the vehicle
● Do not splash or spill liquid in the vehicle, such as on the floor, in the
hybrid battery (traction battery) air vents, and in the luggage compartment.
Doing so may cause the hybrid battery, electrical components, etc. to mal-
function or catch fire.
● Do not get any of the SRS components or wiring in the vehicle interior wet.
(P. 43)
An electrical malfunction may cause the airbags to deploy or not function
properly, resulting in death or serious injury.
■ Cleaning the interior (especially instrument panel)
Do not use polish wax or polish cleaner. The instrument panel may reflect
off the windshield, obstructing the driver’s view and leading to an accident,
resulting in death or serious injury.

3856-1. Maintenance and care
6
Maintenance and care
HIGHLANDER_HV_U (OM48F02U)
NOTICE
■Cleaning detergents
● Do not use the following types of detergent, as they may discolor the vehi-
cle interior or cause streaks or damage to painted surfaces:
• Non-seat portions: Organic substances such as benzene or gasoline,
alkaline or acidic solutions, dye, and bleach
• Seats: Alkaline or acidic solutions, such as thinner, benzene, and alco- hol
● Do not use polish wax or polish cleaner. The instrument panel’s or other
interior part’s painted surface may be damaged.
■ Preventing damage to leather surfaces
Observe the following precautions to avoid damage to and deterioration of
leather surfaces:
● Remove any dust or dirt from leather surfaces immediately.
● Do not expose the vehicle to direct sunlight for extended periods of time.
Park the vehicle in the shade, especially during summer.
● Do not place items made of vinyl, plastic, or containing wax on the uphol-
stery, as they may stick to the leather surface if the vehicle interior heats
up significantly.
■ Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio system may be damaged if water comes
into contact with electrical components such as the audio system above or
under the floor of the vehicle. Water may also cause the body to rust.
■ When cleaning the inside of the wi ndshield (vehicles with LDA [Lane
Departure Alert] and Automatic High Beam)
Be careful not to touch the camera sensor ( P. 253, 283).
If the camera is accidentally scratched or hit, LDA and Automatic High
Beam may not operate properly or may cause a malfunction.
■ Cleaning the inside of the rear window and the rear quarter windows
● Do not use glass cleaner to clean the rear window and the rear quarter
windows, as this may cause damage to the rear window defogger heater
wires or antenna. Use a cloth dampened with lukewarm water to gently
wipe the window clean. Wipe the window in strokes running parallel to the
heater wires or antenna.
● Be careful not to scratch or damage the heater wires or antenna.

386
HIGHLANDER_HV_U (OM48F02U)
6-2. Maintenance
General maintenance should be performed on a daily basis. This can
be done by yourself or by a Toyota dealer.
Scheduled maintenance should be performed at specified intervals
according to the maintenance schedule.
For details about maintenance items and schedules, refer to the “Sched-
uled Maintenance Guide” or “Owner’s Manual Supplement”.
You can perform some maintenance procedures by yourself.
Please be aware that do-it-yourself maintenance may affect warranty
coverage.
The use of Toyota Repair Manuals is recommended.
For details about warranty coverage, see the separate “Owner’s Warranty
Information Booklet” or “Owner’s Manual Supplement”.
Maintenance requirements
To ensure safe and economical driv ing, day-to-day care and reg-
ular maintenance are essential. It is the owner’s responsibility to
perform regular checks. Toyota recommends the following main-
tenance:
General maintenance
Scheduled maintenance
Do-it-yourself maintenance

4196-3. Do-it-yourself maintenance
HIGHLANDER_HV_U (OM48F02U)
6
Maintenance and care
■Tire pressure warning system certification
FCC ID: PAXPMVC010
NOTE:
This device complies with part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
FCC WARNING:
Changes or modifications not expressly approved by the party responsi-
ble for compliance could void the user ’s authority to operate the equip-
ment.
NOTE:
Operation is subject to the following two conditions: (1) this device may
not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
NOTE:
L’utilisation de ce dispositif est au torisée seulement aux deux conditions
suivantes : (1) il ne doit pas produire de brouillage, et (2) l’utilisateur du
dispositif doit être pr êt à accepter tout brouillage radioé lectrique reçu,
même si ce brouillage est susceptible de comp romettre le fonctionne-
ment du dispositif.
WARNING
■When inspecting or replacing tires
Observe the following precautions to prevent accidents.
Failure to do so may cause damage to parts of the drive train as well as
dangerous handling characteristics, which may lead to an accident
resulting in death or serious injury.
●Do not mix tires of different ma kes, models or tread patterns.
Also, do not mix tires of remarkably different treadwear.
●Do not use tire sizes other than those recommended by Toyota.
●Do not mix differently constructed ti res (radial, bias-belted or bias-ply
tires).
●Do not mix summer, all season and snow tires.
●Vehicles with a compact spare tire: Do not tow if your vehicle has a
compact spare tire installed.
■When initializing the tire pressure warning system
Do not operate the tire pressure warning reset switch without first
adjusting the tire inflation pressure to the specified level. Otherwise, the
tire pressure warning light may not come on even if the tire inflation
pressure is low, or it may come on when the tire inflation pressure is
actually normal.

4647-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F02U)
WARNING
■Maintenance of the tires
Each tire, including the spare (if provided), should be checked monthly
when cold and inflated to the inflation pressure recommended by the
vehicle manufacturer on the vehicle placard or tire inflation pressure
label (tire and load information label). (If your vehicle has tires of a dif-
ferent size than the size indicated on the vehicle placard or tire inflation
pressure label [tire and load information label], you should determine
the proper tire inflation pressure for those tires.)
As an added safety feature, your vehicle has been equipped with a tire
pressure monitoring system (TPMS-ti re pressure warning system) that
illuminates a low tire pre ssure telltale (tire pressure warning light) when
one or more of your tires is significantly under-inflated. Accordingly,
when the low tire pressure telltale (tire pressure warning light) illumi-
nates, you should stop and check your tires as soon as possible, and
inflate them to the proper pressure. Driving on a significantly under-
inflated tire causes the tire to overheat and can lead to tire failure.
Under-inflation also reduces fuel effi ciency and tire tread life, and may
affect the vehicle’s hand ling and stopping ability.
Please note that the TPMS (tire pres sure warning system) is not a sub-
stitute for proper ti re maintenance, and it is the driver’s responsibility to
maintain correct tire pressure, even if under-inflation has not reached
the level to trigger illumina tion of the TPMS low tire pressure telltale (tire
pressure warning light).
Your vehicle has also been equipped with a TPMS (tire pressure warn-
ing system) malfunction indicator to indicate when the system is not
operating properly. The TPMS (tire pressure warning system) malfunc-
tion indicator is combined with the lo w tire pressure telltale (tire pressure
warning light). When the system dete cts a malfunction, the telltale will
flash for approximately one minute and then remain continuously illumi-
nated. This sequence will continue up on subsequent vehicle start-ups
as long as the malfunction exists. When the malfunction indicator is illu-
minated, the system may not be able to detect or signal low tire pres-
sure as intended.
TPMS (tire pressure warning system) malfunctions may occur for a vari-
ety of reasons, including the installati on of replacement or alternate tires
or wheels on the vehicle that prevent the TPMS (tire pressure warning
system) from functioning properly. Always check the TPMS (tire pres-
sure warning system) malfunction te lltale after replacing one or more
tires or wheels on your vehicle to ensure that the replacement or alter-
nate tires and wheels allow the TPMS (tire pressure warning system) to
continue to function properly.

4777-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER_HV_U (OM48F02U)
Indicates that the TRAC (Traction Control) sys-
tem has been deactivated
Turn the TRAC on. ( P. 294)
(U.S.A. only)
Indicates that all maintenance according to the
driven distance on the maintenance schedule*1
should be performed soon.
Comes on approximately 4500 miles (7200 km)
after the maintenance data has been reset.
If necessary, perform maintenance.
(U.S.A. only)
Indicates that all maintenance is required to cor-
respond to the driven distance on the mainte-
nance schedule*
1.
Comes on approximately 5000 miles (8000 km)
after the maintenance data has been reset.
(The indicator will not work properly unless the
maintenance data has been reset.)
 Perform the necessary maintenance.
Please reset the maintenance data after the
maintenance is performed. ( P. 387)
(If equipped)
Indicates that the Automatic High Beam switch is
pressed while the headlights are in low beam.
Turn the high beam on and press the Auto-
matic High Beam switch again.
Color display only
(If equipped)
Indicates that, since the VSC (Vehicle Stability
Control) system was turned off, the pre-collision
brake system operation is stopped
Turn the VSC on. ( P. 294)
Color display only
(If equipped)
Indicates that the PCS (Pre-collision system) is
not currently functional because the grille cover
or the sensor is dirty
Check the grille cover and the sensor and
clean them if they are dirty.
Warning messageDetails/Actions
(Flashes)

5187-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F02U)
Once the hybrid system has started, remove the jumper cables in
the exact reverse order from which they were connected.
Close the exclusive jump starting terminal cover, and reinstall the
fuse box cover to its original position.
When installing, first hook the fuse box cover onto the two rear tabs.
Once the hybrid system starts, have the vehicle inspected at your
Toyota dealer as soon as possible.
■ Starting the hybrid system when th e 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■ To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the hybrid system is off.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
■ When recharging or repl acing the 12-volt battery
● In some cases, it may not be possible to unlock the doors using the smart
key system when the 12-volt battery is discharged. Use the wireless remote
control or the mechanical key to lock or unlock the doors.
● The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.
● The power switch mode is memorized by the vehicle. When the 12-volt bat-
tery is reconnected, the system will return to the mode it was in before the
12-volt battery was discharged. Before disconnecting the 12-volt battery,
turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt bat-
tery discharged, be especially careful when reconnecting the 12-volt battery.
● The power back door must be initialized. ( P. 567)
■ Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even when
the vehicle is not in use, due to natural discharge and the draining effects of
certain electrical appliances. If the vehicle is left for a long time, the 12-volt
battery may discharge, and the hybrid system may be unable to start. (The
12-volt battery recharges automatically while the hybrid system is operating.)
8
9

5247-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F02U)
■Messages displays
The message illustrations used are intended as examples, and may differ
from the image that is actually displayed on the multi-information display.
WARNING
■When inspecting under the hood of your vehicle
Observe the following precautions.
Failure to do so may result in serious injury such as burns.
● If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot.
● After the hybrid system has been turned off, check that the “READY” indi-
cator are off.
When the hybrid system is operating, the gasoline engine may automati-
cally start, or the cooling fan may suddenly operate even if the gasoline
engine stops. Do not touch or approach rotating parts such as the fan,
which may lead to fingers or clothing (especially a tie, a scarf or a muffler)
getting caught, resulting in serious injury.
● Do not loosen the radiator cap and the coolant reservoir caps while the
hybrid system and radiator are hot.
High temperature steam or coolant could spray out.
NOTICE
■When adding engine/power control unit coolant
Add coolant slowly after the hybrid system has cooled down sufficiently.
Adding cool coolant to a hot hybrid system too quickly can cause damage to
the hybrid system.
■ To prevent damage to the cooling system
Observe the following precautions:
● Avoid contaminating the coolant with foreign matter (such as sand or dust
etc.).
● Do not use any coolant additive.

5498-1. Specifications
8
Vehicle specifications
HIGHLANDER_HV_U (OM48F02U)■
Temperature A, B, C
The temperature grades are A (the hi
ghest), B, and C, representing
the tire’s resistance to the generation of heat and its ability to dissi-
pate heat when tested under cont rolled conditions on a specified
indoor laboratory test wheel.
Sustained high temperature can cause the material of the tire to
degenerate and reduce tire life, and excessive temperature can lead
to sudden tire failure.
Grade C corresponds to a level of performance which all passenger
car tires must meet under the Federal Motor Vehicle Safety Stan-
dard No. 109.
Grades B and A represent higher le vels of performance on the labo-
ratory test wheel than the minimum required by law.
Warning: The temperature grades of a tire assume that it is properly
inflated and not overloaded.
Excessive speed, underinflation, or excessive loading, either sepa-
rately or in combination, can cause heat buildup and possible tire
failure.

577
HIGHLANDER_HV_U (OM48F02U)
9
For owners
AVERTISSEMENT
■Précautions concernant les coussins gonflables SRS
Respectez les précautions suivantes concernant les coussins gonflables
SRS.
Autrement, des blessures graves, voire mortelles, pourraient s’ensuiv\
re.
● Le conducteur et tous les passagers du véhicule doivent porter correcte-
ment leur ceinture de sécurité.
Les coussins gonflables SRS sont des dispositifs supplémentaires à utili-
ser avec les ceintures de sécurité.
● Le coussin gonflable SRS conducteur se déploie avec une violence consi-
dérable, qui peut causer des blessures graves, voire mortelles, si le con-
ducteur se trouve très près du coussin gonflable. La National Highway
Traffic Safety Administration (NHTSA) conseille:
Sachant que la zone de danger pour le coussin gonflable conducteur se
trouve dans les premiers 2 à 3 in. (50 - 75 mm) de déploiement, vous pla-
cer à 10 in. (250 mm) de votre coussin gonflable conducteur vous garantit
une marge de sécurité suffisante. Cette distance est à mesurer entre le
centre du volant et le sternum. Si vous êtes assis à moins de 10 in. (250
mm), vous pouvez changer votre position de conduite de plusieurs
façons:
• Reculez votre siège le plus possible, de manière à pouvoir encore
atteindre confortablement les pédales.
• Inclinez légèrement le dossier du siège. Bien que les véhicules puissent être différents les uns des autres, la
plupart des conducteurs peuvent s’asseoir à une distance de 10 in.
(250 mm), même avec le siège conducteur complètement avancé, sim-
plement en inclinant un peu le dossier de siège. Si vous avez des diffi-
cultés à voir la route après avoir incliné votre siège, utilisez un coussin
ferme et antidérapant pour vous rehausser ou remontez le siège si
votre véhicule est équipé de cette fonction.
• Si votre volant est réglable, inclinez-le vers le bas. Cela a pour effet d’orienter le coussin gonflable en direction de votre poitrine plutôt que
de votre tête et de votre cou.
Réglez votre siège selon les recommandations de la NHTSA ci-dessus,
tout en conservant le contrôle des pédales, du volant et la vue de\
s com-
mandes du tableau de bord.