spark plugs replace TOYOTA HIGHLANDER HYBRID 2017 XU50 / 3.G Warranty And Maintenance Guide

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ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
A
t Toyota, our top priority is always
our customers. We know your
Toyota is an important part of your
life and something you depend on every
day. That’s why we’re dedicated to building
products of the highest quality and
reliability.
Our excellent warranty coverage is
evidence that we stand behind the quality
of our vehicles. We’re confident — as you
should be — that your Toyota will provide
you with many years of enjoyable driving.
To further demonstrate our commitment to
our customers’ satisfaction, occasionally
we may establish a special policy
adjustment to pay for specific repairs that
are no longer covered by warranty. When
we establish such a policy adjustment, we
mail details to all applicable owners we
have on record. That’s why it’s important
to send in the card at the back of this
booklet if you change your address or if
you’ve purchased this vehicle from a
previous owner.
To provide you with added protection
against unexpected service costs, we offer
Toyota Financial Services vehicle service
agreements and Toyota Auto Care and
Toyota Care Plus pre-paid maintenance
programs. Each offers plans to meet a
wide variety of needs. Your dealership can
help you select the plan that’s best for
you. Our goal is for every Toyota customer to
enjoy outstanding quality, dependability
and peace of mind throughout their
ownership experience. We want you to be
a satisfied member of the Toyota family
for many miles to come.
This booklet describes the terms of
Toyota warranty coverage as well as
general owner responsibilities. The
scheduled maintenance section
describes your vehicle’s maintenance
requirements. Be sure to review this
information carefully, since proper
maintenance is required to ensure that
warranty coverage remains intact.
All information in this booklet is the latest
available at the time of publication and is
subject to change without notice.
Satisfaction Down the Road
INTRODUCTION
Introduction4
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ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
Maintenance Expense
Normal maintenance services such as:
Engine tune-ups
Replacement of fluids and filters
Lubrication
Cleaning and polishing
Replacement of spark plugs and fuses
Replacement of worn wiper blades,
brake pads/linings and clutch linings
Vehicles With Altered Odometer
Failure of a vehicle on which the odometer
has been altered so that actual vehicle
mileage cannot be readily determined.
Salvage or Total-Loss Vehicles
Any vehicle that has ever been issued a
“salvage” title or similar title under any
state’s law; or has ever been declared a
“total loss” or equivalent by a financial
institution or insurer, such as by payment
for a claim in lieu of repairs because the
cost of repairs exceeded the cash value of
the vehicle. This exclusion does not apply
to the emission control warranties.
Incidental Damages
Incidental or consequential damages
associated with a vehicle failure. Such
damages include but are not limited to
inconvenience; the cost of transportation,
telephone calls and lodging; the loss of
personal or commercial property; and the
loss of pay or revenue.
Disclaimer of Extra Expenses and
Damages
The performance of necessary repairs
and adjustments is the exclusive
remedy under this warranty or any
implied warranty. Toyota does not
authorize any person to create for it any
other obligation or liability in connection
with this vehicle. Toyota shall not be
liable for incidental or consequential
damages resulting from breach of this
written warranty or any implied
warranty. Any implied warranty of
merchantability or fitness for a
particular purpose is limited to the
duration of this written warranty, except
in states where this limitation is not
allowed.
New Vehicle Limited Warranty
WARRANTY
Your Warranties in Detail15
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Restraint Systems Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of any seatbelt or air bag
system supplied by Toyota, subject to the
exceptions indicated under “What Is Not
Covered” on pages 14-15.
Coverage is for 60 months or
60,000 miles, whichever occurs first.
For vehicles sold and registered in the
state of Kansas, the warranty for seatbelts
and related components is 10 years,
regardless of mileage.
Corrosion Perforation Warranty
This warranty covers repair or replacement
of any original body panel that develops
perforation from corrosion (rust-through),
subject to the exceptions indicated under
“What Is Not Covered” on pages 14-15.
Coverage is for 60 months, regardless of
mileage.
For information on how to protect your
vehicle from corrosion, refer to sections
related to maintenance and care in the
Owner’s Manual.
Towing
When your vehicle is inoperable due to
failure of a warranted part, towing service
to the nearest authorized Toyota dealership
is covered.
WHAT IS NOT COVERED
This warranty does not cover damage or
failures resulting directly or indirectly from
any of the following:
Fire, accidents or theft
Abuse or negligence
Misuse - for example, racing or
overloading
Improper repairs
Alteration or tampering, including
installation of non-Genuine Toyota
Accessories
Lack of or improper maintenance,
including use of fluids and fuel other
than those specified in the
Owner’s
Manual
Installation of non-Genuine Toyota Parts
Airborne chemicals, tree sap, road
debris (including stone chips), rail dust,
salt, hail, floods, wind storms, lightning
and other environmental conditions
Water contamination
This warranty also does not cover the
following:
Tires
Tires are covered by a separate warranty
provided by the tire manufacturer. See
page 29.
Normal Wear and Tear
Noise, vibration, cosmetic conditions and
other deterioration caused by normal wear
and tear.
New Vehicle Limited Warranty
WARRANTY
Your Warranties in Detail14

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ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
A
t Toyota, our top priority is always
our customers. We know your
Toyota is an important part of your
life and something you depend on every
day. That’s why we’re dedicated to building
products of the highest quality and
reliability.
Our excellent warranty coverage is
evidence that we stand behind the quality
of our vehicles. We’re confident — as you
should be — that your Toyota will provide
you with many years of enjoyable driving.
To further demonstrate our commitment to
our customers’ satisfaction, occasionally
we may establish a special policy
adjustment to pay for specific repairs that
are no longer covered by warranty. When
we establish such a policy adjustment, we
mail details to all applicable owners we
have on record. That’s why it’s important
to send in the card at the back of this
booklet if you change your address or if
you’ve purchased this vehicle from a
previous owner.
To provide you with added protection
against unexpected service costs, we offer
Toyota Financial Services vehicle service
agreements and Toyota Auto Care and
Toyota Care Plus pre-paid maintenance
programs. Each offers plans to meet a
wide variety of needs. Your dealership can
help you select the plan that’s best for
you. Our goal is for every Toyota customer to
enjoy outstanding quality, dependability
and peace of mind throughout their
ownership experience. We want you to be
a satisfied member of the Toyota family
for many miles to come.
This booklet describes the terms of
Toyota warranty coverage as well as
general owner responsibilities. The
scheduled maintenance section
describes your vehicle’s maintenance
requirements. Be sure to review this
information carefully, since proper
maintenance is required to ensure that
warranty coverage remains intact.
All information in this booklet is the latest
available at the time of publication and is
subject to change without notice.
Satisfaction Down the Road
INTRODUCTION
Introduction4
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ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
Maintenance Expense
Normal maintenance services such as:
Engine tune-ups
Replacement of fluids and filters
Lubrication
Cleaning and polishing
Replacement of spark plugs and fuses
Replacement of worn wiper blades,
brake pads/linings and clutch linings
Vehicles With Altered Odometer
Failure of a vehicle on which the odometer
has been altered so that actual vehicle
mileage cannot be readily determined.
Salvage or Total-Loss Vehicles
Any vehicle that has ever been issued a
“salvage” title or similar title under any
state’s law; or has ever been declared a
“total loss” or equivalent by a financial
institution or insurer, such as by payment
for a claim in lieu of repairs because the
cost of repairs exceeded the cash value of
the vehicle. This exclusion does not apply
to the emission control warranties.
Incidental Damages
Incidental or consequential damages
associated with a vehicle failure. Such
damages include but are not limited to
inconvenience; the cost of transportation,
telephone calls and lodging; the loss of
personal or commercial property; and the
loss of pay or revenue.
Disclaimer of Extra Expenses and
Damages
The performance of necessary repairs
and adjustments is the exclusive
remedy under this warranty or any
implied warranty. Toyota does not
authorize any person to create for it any
other obligation or liability in connection
with this vehicle. Toyota shall not be
liable for incidental or consequential
damages resulting from breach of this
written warranty or any implied
warranty. Any implied warranty of
merchantability or fitness for a
particular purpose is limited to the
duration of this written warranty, except
in states where this limitation is not
allowed.
New Vehicle Limited Warranty
WARRANTY
Your Warranties in Detail15
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ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
Restraint Systems Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of any seatbelt or air bag
system supplied by Toyota, subject to the
exceptions indicated under “What Is Not
Covered” on pages 14-15.
Coverage is for 60 months or
60,000 miles, whichever occurs first.
For vehicles sold and registered in the
state of Kansas, the warranty for seatbelts
and related components is 10 years,
regardless of mileage.
Corrosion Perforation Warranty
This warranty covers repair or replacement
of any original body panel that develops
perforation from corrosion (rust-through),
subject to the exceptions indicated under
“What Is Not Covered” on pages 14-15.
Coverage is for 60 months, regardless of
mileage.
For information on how to protect your
vehicle from corrosion, refer to sections
related to maintenance and care in the
Owner’s Manual.
Towing
When your vehicle is inoperable due to
failure of a warranted part, towing service
to the nearest authorized Toyota dealership
is covered.
WHAT IS NOT COVERED
This warranty does not cover damage or
failures resulting directly or indirectly from
any of the following:
Fire, accidents or theft
Abuse or negligence
Misuse - for example, racing or
overloading
Improper repairs
Alteration or tampering, including
installation of non-Genuine Toyota
Accessories
Lack of or improper maintenance,
including use of fluids and fuel other
than those specified in the
Owner’s
Manual
Installation of non-Genuine Toyota Parts
Airborne chemicals, tree sap, road
debris (including stone chips), rail dust,
salt, hail, floods, wind storms, lightning
and other environmental conditions
Water contamination
This warranty also does not cover the
following:
Tires
Tires are covered by a separate warranty
provided by the tire manufacturer. See
page 29.
Normal Wear and Tear
Noise, vibration, cosmetic conditions and
other deterioration caused by normal wear
and tear.
New Vehicle Limited Warranty
WARRANTY
Your Warranties in Detail14

JOBNAME: 2372869-en-2017_High PAGE: 4 SESS: 4 OUTPUT: Mon Oct 17 15:16:19 2016
/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2372869-en-2017_H\
ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
A
t Toyota, our top priority is always
our customers. We know your
Toyota is an important part of your
life and something you depend on every
day. That’s why we’re dedicated to building
products of the highest quality and
reliability.
Our excellent warranty coverage is
evidence that we stand behind the quality
of our vehicles. We’re confident — as you
should be — that your Toyota will provide
you with many years of enjoyable driving.
To further demonstrate our commitment to
our customers’ satisfaction, occasionally
we may establish a special policy
adjustment to pay for specific repairs that
are no longer covered by warranty. When
we establish such a policy adjustment, we
mail details to all applicable owners we
have on record. That’s why it’s important
to send in the card at the back of this
booklet if you change your address or if
you’ve purchased this vehicle from a
previous owner.
To provide you with added protection
against unexpected service costs, we offer
Toyota Financial Services vehicle service
agreements and Toyota Auto Care and
Toyota Care Plus pre-paid maintenance
programs. Each offers plans to meet a
wide variety of needs. Your dealership can
help you select the plan that’s best for
you. Our goal is for every Toyota customer to
enjoy outstanding quality, dependability
and peace of mind throughout their
ownership experience. We want you to be
a satisfied member of the Toyota family
for many miles to come.
This booklet describes the terms of
Toyota warranty coverage as well as
general owner responsibilities. The
scheduled maintenance section
describes your vehicle’s maintenance
requirements. Be sure to review this
information carefully, since proper
maintenance is required to ensure that
warranty coverage remains intact.
All information in this booklet is the latest
available at the time of publication and is
subject to change without notice.
Satisfaction Down the Road
INTRODUCTION
Introduction4
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ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
Hybrid System
Battery control module (battery voltage
sensor) (8/80)*
Battery thermistor
Electric vehicle junction box
Generator
Hybrid battery*
Hybrid control module (power
management control module) (8/80)*
Inverter with converter*
Motor
System main relay and battery current
sensor
Ignition System
Distributor and internal parts
Ignition coil and ignitor
Ignition wires
Spark plugs†
Positive Crankcase Ventilation
(PCV) System
Oil filler cap
PCV valve or orifice
Other Parts Used in Above
Systems
Data link connector (8/80)
Hoses, clamps, fittings, tubing and
mounting hardware
Malfunction indicator light and bulb
(8/80)
Pulleys, belts and idlers
Sealing gaskets and devices
Sensors, solenoids, switches and valves
*Covered under the Hybrid System Warranty for eight years or 100,000 miles, whichever occurs first.†Warranted until first required maintenance under terms of the California Emission Control Warranty.
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
Federal Emission Control Warranty
WARRANTY
Your Warranties in Detail19
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WHAT IS NOT COVERED
These warranty obligations do not apply to
failures or noncompliance caused by:
The use of replacement parts not
certified in accordance with aftermarket
parts certification regulations.
The use of replacement parts not
equivalent in quality or design to
original equipment parts.
Provisions under the “What Is Not
Covered” section of the New Vehicle
Limited Warranty also apply to this
warranty.
WARRANTY PARTS LIST
Air/Fuel Metering System
Air/fuel ratio feedback control system
Electronic fuel injection system
components
–Airflow sensor
–Engine control module (8/80)
–Throttle body
–Other components
Air Induction System
Intake manifold and intake air surge
tank
Catalyst System
Catalytic converter and protector (8/80)
Constricted fuel filler neck
Exhaust manifold
Exhaust pipe (manifold to catalyst
and/or catalyst to catalyst)
Evaporative Control System
Charcoal canister
Diaphragm valve
Fuel filler cap
Fuel tank
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
Federal Emission Control Warranty
WARRANTY
Your Warranties in Detail18

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ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
A
t Toyota, our top priority is always
our customers. We know your
Toyota is an important part of your
life and something you depend on every
day. That’s why we’re dedicated to building
products of the highest quality and
reliability.
Our excellent warranty coverage is
evidence that we stand behind the quality
of our vehicles. We’re confident — as you
should be — that your Toyota will provide
you with many years of enjoyable driving.
To further demonstrate our commitment to
our customers’ satisfaction, occasionally
we may establish a special policy
adjustment to pay for specific repairs that
are no longer covered by warranty. When
we establish such a policy adjustment, we
mail details to all applicable owners we
have on record. That’s why it’s important
to send in the card at the back of this
booklet if you change your address or if
you’ve purchased this vehicle from a
previous owner.
To provide you with added protection
against unexpected service costs, we offer
Toyota Financial Services vehicle service
agreements and Toyota Auto Care and
Toyota Care Plus pre-paid maintenance
programs. Each offers plans to meet a
wide variety of needs. Your dealership can
help you select the plan that’s best for
you. Our goal is for every Toyota customer to
enjoy outstanding quality, dependability
and peace of mind throughout their
ownership experience. We want you to be
a satisfied member of the Toyota family
for many miles to come.
This booklet describes the terms of
Toyota warranty coverage as well as
general owner responsibilities. The
scheduled maintenance section
describes your vehicle’s maintenance
requirements. Be sure to review this
information carefully, since proper
maintenance is required to ensure that
warranty coverage remains intact.
All information in this booklet is the latest
available at the time of publication and is
subject to change without notice.
Satisfaction Down the Road
INTRODUCTION
Introduction4
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ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
Hybrid System
Battery control module (battery voltage
sensor) (8/80)*
Battery thermistor
Electric vehicle junction box
Generator
Hybrid battery*
Hybrid control module (power
management control module) (8/80)*
Inverter with converter*
Motor
System main relay and battery current
sensor
Ignition System
Distributor and internal parts
Ignition coil and ignitor
Ignition wires
Spark plugs†
Positive Crankcase Ventilation
(PCV) System
Oil filler cap
PCV valve or orifice
Other Parts Used in Above
Systems
Data link connector (8/80)
Hoses, clamps, fittings, tubing and
mounting hardware
Malfunction indicator light and bulb
(8/80)
Pulleys, belts and idlers
Sealing gaskets and devices
Sensors, solenoids, switches and valves
*Covered under the Hybrid System Warranty for eight years or 100,000 miles, whichever occurs first.†Warranted until first required maintenance under terms of the California Emission Control Warranty.
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
Federal Emission Control Warranty
WARRANTY
Your Warranties in Detail19
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ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
WHAT IS NOT COVERED
These warranty obligations do not apply to
failures or noncompliance caused by:
The use of replacement parts not
certified in accordance with aftermarket
parts certification regulations.
The use of replacement parts not
equivalent in quality or design to
original equipment parts.
Provisions under the “What Is Not
Covered” section of the New Vehicle
Limited Warranty also apply to this
warranty.
WARRANTY PARTS LIST
Air/Fuel Metering System
Air/fuel ratio feedback control system
Electronic fuel injection system
components
–Airflow sensor
–Engine control module (8/80)
–Throttle body
–Other components
Air Induction System
Intake manifold and intake air surge
tank
Catalyst System
Catalytic converter and protector (8/80)
Constricted fuel filler neck
Exhaust manifold
Exhaust pipe (manifold to catalyst
and/or catalyst to catalyst)
Evaporative Control System
Charcoal canister
Diaphragm valve
Fuel filler cap
Fuel tank
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
Federal Emission Control Warranty
WARRANTY
Your Warranties in Detail18

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R
egular maintenance is essential to
obtaining the highest level of
performance, safety and reliability
from your Toyota. It can also increase
your vehicle’s resale value. The following
pages are designed to help you make sure
your vehicle receives proper and timely
maintenance. Along with other important
information related to vehicle service,
you’ll find factory-recommended
maintenance guidelines and a log in which
to document your vehicle’s maintenance
history. In addition to scheduled maintenance,
your vehicle requires ongoing general
maintenance such as fluid checks and
visual inspections. These procedures are
explained in the “Maintenance and Care”
section of the Owner’s Manual. Be sure to
perform these procedures regularly to
ensure the most trouble-free operation of
your vehicle.
With proper maintenance and care, your
vehicle will last longer and deliver more
dependable, economical performance.
Follow this booklet’s recommendations
and you’ll enjoy maximum reliability and
peace of mind from your Toyota for many
years to come.
The Importance of Scheduled Maintenance
Maintenance Log34
MAINTENANCE
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60,000 miles or 72 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels
Inspect wiper blades
Re-torque drive shaft bolt
Replace cabin air filter
Replace engine air filter
Replace engine oil and oil filter
1
Replace spark plugs3
Rotate tires
Inspect the following:_ Automatic transmission for signs of
leakage
_ Ball joints and dust covers
_ Brake lines and hoses
_ Brake linings/drums and
brake pads/discs
4
_ Drive belts5
_ Drive shaft boots
_ Engine/Inverter coolant6
_ Exhaust pipes and mountings
_ Fuel lines and connections, fuel tankband and fuel tank vapor vent system
hoses
_ Fuel tank cap gasket
_ Radiator, condenser and/or intercooler
_ Rear differential oil
_ Steering gear
_ Steering linkage and boots
Additional Maintenance Items for Special Operating Conditions
2
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading7:Replace automatic transmission fluid
Replace rear differential oil
Tighten nuts and bolts on chassis and body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
2Perform these service items only if you drive primarily under the conditions indicated.3Maintenance services of spark plugs are required under the terms of the Emissions Control Warranty.4Inspect thickness measurement and disc runout.5Initial inspection at 60,000 miles/72 months. Inspect every 15,000 miles/18 months thereafter.6Refer to “Engine/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more
information.
7Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Maintenance Log
MAINTENANCE
Maintenance Log45
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50,000 miles or 60 months
Check installation of driver’s floor matInspect and adjust all fluid levelsInspect wiper bladesReplace engine oil and oil filter1
Rotate tiresVisually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque drive shaft boltTighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading7:Tighten nuts and bolts on chassis
and body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
55,000 miles or 66 months
Check installation of driver’s floor matInspect and adjust all fluid levelsInspect wiper bladesRotate tiresVisually inspect brake linings/drums
and brake pads/discs
NOTE:If 0W-20 oil WAS NOT used at
the last oil change, replace engine oil
and oil filter.
1
Additional Maintenance Items for
Special Operating Conditions2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque drive shaft boltReplace engine oil and oil filter1
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading7:Replace engine oil and oil filter1
Tighten nuts and bolts on chassis
and body
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
Replace engine oil and oil filter1
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Replace engine oil and oil filter1
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
Maintenance Log
MAINTENANCE
Maintenance Log44

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ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
R
egular maintenance is essential to
obtaining the highest level of
performance, safety and reliability
from your Toyota. It can also increase
your vehicle’s resale value. The following
pages are designed to help you make sure
your vehicle receives proper and timely
maintenance. Along with other important
information related to vehicle service,
you’ll find factory-recommended
maintenance guidelines and a log in which
to document your vehicle’s maintenance
history. In addition to scheduled maintenance,
your vehicle requires ongoing general
maintenance such as fluid checks and
visual inspections. These procedures are
explained in the “Maintenance and Care”
section of the Owner’s Manual. Be sure to
perform these procedures regularly to
ensure the most trouble-free operation of
your vehicle.
With proper maintenance and care, your
vehicle will last longer and deliver more
dependable, economical performance.
Follow this booklet’s recommendations
and you’ll enjoy maximum reliability and
peace of mind from your Toyota for many
years to come.
The Importance of Scheduled Maintenance
Maintenance Log34
MAINTENANCE
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ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
60,000 miles or 72 months
Check installation of driver’s floor matInspect and adjust all fluid levelsInspect wiper bladesRe-torque drive shaft boltReplace cabin air filterReplace engine air filterReplace engine oil and oil filter1
Replace spark plugs3
Rotate tires
Inspect the following:_ Automatic transmission for signs of
leakage
_ Ball joints and dust covers
_ Brake lines and hoses
_ Brake linings/drums and
brake pads/discs
4
_ Drive belts5
_ Drive shaft boots
_ Engine/Inverter coolant6
_ Exhaust pipes and mountings
_ Fuel lines and connections, fuel tankband and fuel tank vapor vent system
hoses
_ Fuel tank cap gasket
_ Radiator, condenser and/or intercooler
_ Rear differential oil
_ Steering gear
_ Steering linkage and boots
Additional Maintenance Items for Special Operating Conditions
2
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading7:Replace automatic transmission fluidReplace rear differential oilTighten nuts and bolts on chassis and body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
2Perform these service items only if you drive primarily under the conditions indicated.3Maintenance services of spark plugs are required under the terms of the Emissions Control Warranty.4Inspect thickness measurement and disc runout.5Initial inspection at 60,000 miles/72 months. Inspect every 15,000 miles/18 months thereafter.6Refer to “Engine/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more
information.
7Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Maintenance Log
MAINTENANCE
Maintenance Log45
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ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
50,000 miles or 60 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels
Inspect wiper blades
Replace engine oil and oil filter
1
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Re-torque drive shaft bolt
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading7:Tighten nuts and bolts on chassis
and body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
55,000 miles or 66 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels
Inspect wiper blades
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
NOTE:If 0W-20 oil WAS NOT used at
the last oil change, replace engine oil
and oil filter.
1
Additional Maintenance Items for
Special Operating Conditions2
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Re-torque drive shaft bolt
Replace engine oil and oil filter
1
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading7:Replace engine oil and oil filter1
Tighten nuts and bolts on chassis
and body
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
Replace engine oil and oil filter1
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Replace engine oil and oil filter1
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
Maintenance Log
MAINTENANCE
Maintenance Log44

JOBNAME: 2372869-en-2017_High PAGE: 34 SESS: 4 OUTPUT: Mon Oct 17 15:16:19 2016
/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2372869-en-2017_H\
ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
R
egular maintenance is essential to
obtaining the highest level of
performance, safety and reliability
from your Toyota. It can also increase
your vehicle’s resale value. The following
pages are designed to help you make sure
your vehicle receives proper and timely
maintenance. Along with other important
information related to vehicle service,
you’ll find factory-recommended
maintenance guidelines and a log in which
to document your vehicle’s maintenance
history. In addition to scheduled maintenance,
your vehicle requires ongoing general
maintenance such as fluid checks and
visual inspections. These procedures are
explained in the “Maintenance and Care”
section of the Owner’s Manual. Be sure to
perform these procedures regularly to
ensure the most trouble-free operation of
your vehicle.
With proper maintenance and care, your
vehicle will last longer and deliver more
dependable, economical performance.
Follow this booklet’s recommendations
and you’ll enjoy maximum reliability and
peace of mind from your Toyota for many
years to come.
The Importance of Scheduled Maintenance
Maintenance Log34
MAINTENANCE
JOBNAME: 2372869-en-2017_High PAGE: 53 SESS: 4 OUTPUT: Mon Oct 17 15:16:19 2016
/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2372869-en-2017_H\
ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
120,000 miles or 144 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels
Inspect wiper blades
Re-torque drive shaft bolt
Replace cabin air filter
Replace engine air filter
Replace engine oil and oil filter
1
Replace spark plugs3
Rotate tires
Inspect the following:_ Automatic transmission for signs of
leakage
_ Ball joints and dust covers
_ Brake lines and hoses
_ Brake linings/drums and
brake pads/discs
4
_ Drive belts
_ Drive shaft boots
_ Engine/Inverter coolant
5
_ Exhaust pipes and mountings
_ Fuel lines and connections, fuel tankband and fuel tank vapor vent system
hoses
_ Fuel tank cap gasket
_ Radiator, condenser and/or intercooler
_ Rear differential oil
_ Steering gear
_ Steering linkage and boots
Additional Maintenance Items for Special Operating Conditions
2
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading6:Replace automatic transmission fluid
Replace rear differential oil
Tighten nuts and bolts on chassis and body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
2Perform these service items only if you drive primarily under the conditions indicated.3Maintenance services of spark plugs are required under the terms of the Emissions Control Warranty.4Inspect thickness measurement and disc runout.5Refer to “Engine/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more
information.
6Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Maintenance Log
MAINTENANCE
Maintenance Log53
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ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
110,000 miles or 132 months
Check installation of driver’s floor matInspect and adjust all fluid levelsInspect wiper bladesReplace engine oil and oil filter1
Rotate tiresVisually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque drive shaft boltTighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading6:Tighten nuts and bolts on chassis
and body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
115,000 miles or 138 months
Check installation of driver’s floor matInspect and adjust all fluid levelsInspect wiper bladesRotate tiresVisually inspect brake linings/drums
and brake pads/discs
NOTE:If 0W-20 oil WAS NOT used at
the last oil change, replace engine oil
and oil filter.
1
Additional Maintenance Items for
Special Operating Conditions2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque drive shaft boltReplace engine oil and oil filter1
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading6:Replace engine oil and oil filter1
Tighten nuts and bolts on chassis
and body
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
Replace engine oil and oil filter1
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Replace engine oil and oil filter1
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
Maintenance Log
MAINTENANCE
Maintenance Log52

JOBNAME: 2372869-en-2017_High PAGE: 34 SESS: 4 OUTPUT: Mon Oct 17 15:16:19 2016
/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2372869-en-2017_H\
ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
R
egular maintenance is essential to
obtaining the highest level of
performance, safety and reliability
from your Toyota. It can also increase
your vehicle’s resale value. The following
pages are designed to help you make sure
your vehicle receives proper and timely
maintenance. Along with other important
information related to vehicle service,
you’ll find factory-recommended
maintenance guidelines and a log in which
to document your vehicle’s maintenance
history. In addition to scheduled maintenance,
your vehicle requires ongoing general
maintenance such as fluid checks and
visual inspections. These procedures are
explained in the “Maintenance and Care”
section of the Owner’s Manual. Be sure to
perform these procedures regularly to
ensure the most trouble-free operation of
your vehicle.
With proper maintenance and care, your
vehicle will last longer and deliver more
dependable, economical performance.
Follow this booklet’s recommendations
and you’ll enjoy maximum reliability and
peace of mind from your Toyota for many
years to come.
The Importance of Scheduled Maintenance
Maintenance Log34
MAINTENANCE
JOBNAME: 2372869-en-2017_High PAGE: 53 SESS: 4 OUTPUT: Mon Oct 17 15:16:19 2016
/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2372869-en-2017_H\
ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
120,000 miles or 144 months
Check installation of driver’s floor matInspect and adjust all fluid levelsInspect wiper bladesRe-torque drive shaft boltReplace cabin air filterReplace engine air filterReplace engine oil and oil filter1
Replace spark plugs3
Rotate tires
Inspect the following:_ Automatic transmission for signs of
leakage
_ Ball joints and dust covers
_ Brake lines and hoses
_ Brake linings/drums and
brake pads/discs
4
_ Drive belts
_ Drive shaft boots
_ Engine/Inverter coolant
5
_ Exhaust pipes and mountings
_ Fuel lines and connections, fuel tankband and fuel tank vapor vent system
hoses
_ Fuel tank cap gasket
_ Radiator, condenser and/or intercooler
_ Rear differential oil
_ Steering gear
_ Steering linkage and boots
Additional Maintenance Items for Special Operating Conditions
2
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading6:Replace automatic transmission fluidReplace rear differential oilTighten nuts and bolts on chassis and body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
1Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after maintenance at every 5,000 miles.
2Perform these service items only if you drive primarily under the conditions indicated.3Maintenance services of spark plugs are required under the terms of the Emissions Control Warranty.4Inspect thickness measurement and disc runout.5Refer to “Engine/Inverter Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more
information.
6Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
Maintenance Log
MAINTENANCE
Maintenance Log53
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/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2372869-en-2017_H\
ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
110,000 miles or 132 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels
Inspect wiper blades
Replace engine oil and oil filter
1
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Re-torque drive shaft bolt
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading6:Tighten nuts and bolts on chassis
and body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
115,000 miles or 138 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels
Inspect wiper blades
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
NOTE:If 0W-20 oil WAS NOT used at
the last oil change, replace engine oil
and oil filter.
1
Additional Maintenance Items for
Special Operating Conditions2
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect engine air filter
Inspect steering linkage and boots
Re-torque drive shaft bolt
Replace engine oil and oil filter
1
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading6:Replace engine oil and oil filter1
Tighten nuts and bolts on chassis
and body
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
Replace engine oil and oil filter1
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Replace engine oil and oil filter1
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
Maintenance Log
MAINTENANCE
Maintenance Log52

JOBNAME: 2372869-en-2017_High PAGE: 34 SESS: 4 OUTPUT: Mon Oct 17 15:16:19 2016
/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2372869-en-2017_H\
ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
R
egular maintenance is essential to
obtaining the highest level of
performance, safety and reliability
from your Toyota. It can also increase
your vehicle’s resale value. The following
pages are designed to help you make sure
your vehicle receives proper and timely
maintenance. Along with other important
information related to vehicle service,
you’ll find factory-recommended
maintenance guidelines and a log in which
to document your vehicle’s maintenance
history. In addition to scheduled maintenance,
your vehicle requires ongoing general
maintenance such as fluid checks and
visual inspections. These procedures are
explained in the “Maintenance and Care”
section of the Owner’s Manual. Be sure to
perform these procedures regularly to
ensure the most trouble-free operation of
your vehicle.
With proper maintenance and care, your
vehicle will last longer and deliver more
dependable, economical performance.
Follow this booklet’s recommendations
and you’ll enjoy maximum reliability and
peace of mind from your Toyota for many
years to come.
The Importance of Scheduled Maintenance
Maintenance Log34
MAINTENANCE
JOBNAME: 2372869-en-2017_High PAGE: 57 SESS: 4 OUTPUT: Mon Oct 17 15:16:19 2016
/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2372869-en-2017_H\
ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
Steering Linkage and Boots
With the vehicle stopped, check for
excessive freeplay in the steering wheel.
Inspect the linkage for bending and
damage and the dust boots for
deterioration, cracks and damage. Replace
any damaged parts. A qualified technician
should perform these operations.
Tire Rotation
Tires should be rotated according to the
instructions in the
Owner’s Manual. When
rotating tires, check for damage and
uneven wear. Replace if necessary.
Wiper Blades
The wiper blades should not show any
signs of cracking, splitting, wear,
contamination or deformation. The wiper
blades should clear the windshield without
streaking or skipping.
Explanation of Maintenance Items
Maintenance Log57
MAINTENANCE
JOBNAME: 2372869-en-2017_High PAGE: 56 SESS: 4 OUTPUT: Mon Oct 17 15:16:19 2016
/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2372869-en-2017_H\
ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
Engine Oil and Oil Filter
Replace the oil filter and drain and refill
the engine oil at specified intervals. For
recommended oil grade and viscosity,
refer to the
Owner’s Manual.
NOTE: Your vehicle is certified with
Genuine Toyota 0W20 motor oil. For
VEHICLES CERTIFIED FOR 0W20 motor
oil, the oil change interval is 10,000 miles
or 12 months IF 0W20 MOTOR OIL IS
BEING USED. If 0W20 is not available,
5W20 mineral oil may be used. However,
it must be replaced at A 5,000 miles or
6 month INTERVAL with 0W20 motor oil.
For customers who primarily drive their
vehicle under any of the listed Special
Operating Conditions
, the motor oil and
filter should be replaced at 5,000 miles or
6 months, REGARDLESS OF THE OIL USED
(OR CERTIFICATION OF THE VEHICLE).
Exhaust Pipes and Mountings
Visually inspect the exhaust pipes, muffler
and hangers for cracks, deterioration and
damage. Start the engine and listen
carefully for any exhaust gas leakage.
Tighten connections or replace parts as
necessary.
Fuel Lines and Connections,
Fuel Tank Band and Fuel Tank
Vapor Vent System Hoses
Visually inspect for corrosion, damage,
cracks, and loose or leaking connections.
Tighten connections or replace parts as
necessary.
Fuel Tank Cap Gasket
Visually inspect for cracks, deterioration
and damage and replace if necessary.
Nuts and Bolts on Chassis and
Body
Re-tighten the seat-mounting bolts and
front/rear suspension member retaining
bolts to specified torque.
Radiator, Condenser and/or
Intercooler
Inspect for damage, debris, corrosion and
signs of damage. Have any problem
repaired immediately by a qualified
technician.
Rear Differential Oil
Inspect or replace at specified intervals.
When performing inspections, check each
component for signs of leakage. If you
discover any leakage, have it repaired by a
qualified technician immediately.
Spark Plugs
Replace at specified intervals. Install new
plugs of the same type as originally
equipped. A qualified technician should
perform this operation.
Steering Gear
Inspect for signs of leakage. If you
discover any leakage, have it repaired
immediately by a qualified technician.
Explanation of Maintenance Items
Maintenance Log56
MAINTENANCE

JOBNAME: 2372869-en-2017_High PAGE: 34 SESS: 4 OUTPUT: Mon Oct 17 15:16:19 2016
/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2372869-en-2017_H\
ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
R
egular maintenance is essential to
obtaining the highest level of
performance, safety and reliability
from your Toyota. It can also increase
your vehicle’s resale value. The following
pages are designed to help you make sure
your vehicle receives proper and timely
maintenance. Along with other important
information related to vehicle service,
you’ll find factory-recommended
maintenance guidelines and a log in which
to document your vehicle’s maintenance
history. In addition to scheduled maintenance,
your vehicle requires ongoing general
maintenance such as fluid checks and
visual inspections. These procedures are
explained in the “Maintenance and Care”
section of the Owner’s Manual. Be sure to
perform these procedures regularly to
ensure the most trouble-free operation of
your vehicle.
With proper maintenance and care, your
vehicle will last longer and deliver more
dependable, economical performance.
Follow this booklet’s recommendations
and you’ll enjoy maximum reliability and
peace of mind from your Toyota for many
years to come.
The Importance of Scheduled Maintenance
Maintenance Log34
MAINTENANCE
JOBNAME: 2372869-en-2017_High PAGE: 57 SESS: 4 OUTPUT: Mon Oct 17 15:16:19 2016
/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2372869-en-2017_H\
ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
Steering Linkage and Boots
With the vehicle stopped, check for
excessive freeplay in the steering wheel.
Inspect the linkage for bending and
damage and the dust boots for
deterioration, cracks and damage. Replace
any damaged parts. A qualified technician
should perform these operations.
Tire Rotation
Tires should be rotated according to the
instructions in the
Owner’s Manual. When
rotating tires, check for damage and
uneven wear. Replace if necessary.
Wiper Blades
The wiper blades should not show any
signs of cracking, splitting, wear,
contamination or deformation. The wiper
blades should clear the windshield without
streaking or skipping.
Explanation of Maintenance Items
Maintenance Log57
MAINTENANCE
JOBNAME: 2372869-en-2017_High PAGE: 56 SESS: 4 OUTPUT: Mon Oct 17 15:16:19 2016
/InfoShareAuthorCODA/InfoShareAuthorCODA/TS_Warr_Maint/2372869-en-2017_H\
ighland_Hybrid.00505-17WMG-HH_/TS_Warr_Maint_v1
Engine Oil and Oil Filter
Replace the oil filter and drain and refill
the engine oil at specified intervals. For
recommended oil grade and viscosity,
refer to the
Owner’s Manual.
NOTE: Your vehicle is certified with
Genuine Toyota 0W20 motor oil. For
VEHICLES CERTIFIED FOR 0W20 motor
oil, the oil change interval is 10,000 miles
or 12 months IF 0W20 MOTOR OIL IS
BEING USED. If 0W20 is not available,
5W20 mineral oil may be used. However,
it must be replaced at A 5,000 miles or
6 month INTERVAL with 0W20 motor oil.
For customers who primarily drive their
vehicle under any of the listed Special
Operating Conditions
, the motor oil and
filter should be replaced at 5,000 miles or
6 months, REGARDLESS OF THE OIL USED
(OR CERTIFICATION OF THE VEHICLE).
Exhaust Pipes and Mountings
Visually inspect the exhaust pipes, muffler
and hangers for cracks, deterioration and
damage. Start the engine and listen
carefully for any exhaust gas leakage.
Tighten connections or replace parts as
necessary.
Fuel Lines and Connections,
Fuel Tank Band and Fuel Tank
Vapor Vent System Hoses
Visually inspect for corrosion, damage,
cracks, and loose or leaking connections.
Tighten connections or replace parts as
necessary.
Fuel Tank Cap Gasket
Visually inspect for cracks, deterioration
and damage and replace if necessary.
Nuts and Bolts on Chassis and
Body
Re-tighten the seat-mounting bolts and
front/rear suspension member retaining
bolts to specified torque.
Radiator, Condenser and/or
Intercooler
Inspect for damage, debris, corrosion and
signs of damage. Have any problem
repaired immediately by a qualified
technician.
Rear Differential Oil
Inspect or replace at specified intervals.
When performing inspections, check each
component for signs of leakage. If you
discover any leakage, have it repaired by a
qualified technician immediately.
Spark Plugs
Replace at specified intervals. Install new
plugs of the same type as originally
equipped. A qualified technician should
perform this operation.
Steering Gear
Inspect for signs of leakage. If you
discover any leakage, have it repaired
immediately by a qualified technician.
Explanation of Maintenance Items
Maintenance Log56
MAINTENANCE