bluetooth TOYOTA HIGHLANDER HYBRID 2021 Accessories, Audio & Navigation (in English)
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Page 137 of 412

1374-1. Basic operation
4
Audio/visual system
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
2Select “Source” or press 
“AUDIO” button again.
3 Select the desired source.
●Dimmed screen buttons cannot be 
operated.
●When there are two pages, select 
 or   to change the page.
●When an Apple CarPlay/Android 
Auto connection is established, 
some system functions, such as 
the following, will  be replaced by 
similar Apple CarPlay/Android 
Auto function or will become 
unavailable
*:
• iPod (Audio Playback)
• USB audio/USB video
• Bluetooth
® audio
• Toyota apps
*: This function is not available in 
some countries or areas.
1 Display the audio source 
selection screen. ( P.136)
2 Select “Reorder”.
3 Select the desired audio 
source then   or   to reor-
der.
4 Select “OK”.
1 Open the cover and connect 
a device.
 Turn on the power of the 
device if it is not turned on.
●If a USB hub is plugged-in, two 
devices can be connected at a 
time.
●Even if a USB hub is used to con-
nect more than two USB devices, 
only the first two connected 
devices will be recognized.
●If a USB hub that has more than 
two ports is connected to the USB 
port, devices connected to the 
USB hub may not charge or be 
operable, as the su pply of current 
may be insufficient.
Reordering the audio 
source
USB port 
Page 158 of 412

1584-3. Media operation
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
The Bluetooth® audio operation 
screen can be reached by the 
following methods:  P.136
 Connecting a Bluetooth
® 
audio device ( P.161)
Depending on the type of porta-
ble player connected, some 
functions may not be available 
and/or the screen may look dif-
ferently than shown in this man-
ual.
When an Apple CarPlay/Android 
Auto connection is established, 
Bluetooth
® audio will be sus-
pended and become unavail-
able.
*
*: This function is not available in  some countries or areas.
NOTICE
●Do not push down  on or apply 
unnecessary pressure to the 
smartphone while it is con-
nected as this may damage the 
smartphone or  its terminal.
●Do not insert foreign objects into 
the port as this may damage the 
smartphone or its terminal.
Bluetooth® audio
The Bluetooth® audio sys-
tem enables users to enjoy 
listening to music that is 
played on a portable player 
on the vehicle speakers via 
wireless communication.
This audio/visual system 
supports Bluetooth®, a wire-
less data system capable of 
playing portable audio 
music without cables. If 
your device does not sup-
port Bluetooth
®, the Blue-
tooth® audio system will not 
function.
Overview 
Page 160 of 412

1604-3. Media operation
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
The track or album currently 
being listened to can be 
repeated.
1Select  .
●Each time   is selected, the 
mode changes as follows:
When random playback is off
• track repeat   album repeat   off
When random playback is on
• track repeat   off
Tracks or albums can be auto-
matically and randomly 
selected.
1 Select  .
●Each time   is selected, the 
mode changes as follows:
• random (1 album random)   
album random (all album random) 
  off
●Depending on the Bluetooth® 
device that is co nnected to the 
system, the music may start play-
ing when selecting   while it is 
paused. Conversely, the music 
may pause when selecting   
while it is playing.
●In the following  conditions, the 
system may not function:
• The Bluetooth
® device is turned 
off.
• The Bluetooth
® device is not con-
nected.
• The Bluetooth
® device has a low 
battery.
●When using the Bluetooth® audio 
and Wi-Fi® hotspot functions at 
the same time, the following prob-
lems may occur: • It may take longer than normal to 
connect to the Bluetooth
® device.
• The sound may cut out.
●It may take time to connect the 
phone when Bluetooth® audio is 
being played.
●For operating the portable player, 
see the instruction manual that 
comes with it.
●If the Bluetooth® device is discon-
nected due to poor reception from 
the Bluetooth
® network when the 
engine switch 
 is 
in ACC or ON, the system auto-
matically reconnects the portable 
player.
●If the Bluetooth® device is discon-
nected on purpose, such as it was 
turned off, this does not happen. 
Reconnect the portable player 
manually.
●Bluetooth® device information is 
registered when the Bluetooth® 
device is connected to the Blue-
tooth
® audio system. When selling 
or disposing o f the vehicle, 
remove the Bluetooth
® audio 
information from the system. 
(  P. 7 1 )
●In some situations, sound output 
via the Bluetooth® audio system 
may be out of sync with the con-
nected device or output intermit-
tently.
Repeating
Random order
WA R N I N G
●Do not operate the player’s con-
trols or connect to the Blue-
tooth
® audio system while 
driving. 
Page 161 of 412

1614-3. Media operation
4
Audio/visual system
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
To use the Bluetooth® audio 
system, it is necessary to regis-
ter a Bluetooth
® device with the 
system.
Registering an additional 
device
1 Display the Bluetooth
® audio 
control screen. ( P.158)
2 Select “Connect”.
3 Select “Add Device”.
 When another Bluetooth
® 
device is connected, a confir-
mation screen will be dis-
played. To disconnect the 
Bluetooth
® device, select 
“Yes”.
4 Follow the steps in “Register-
ing a Bluetooth
® phone for 
the first time” from step 5. 
( P.40)
Selecting a registered device
1 Display the Bluetooth
® audio 
control screen. ( P.158)
2 Select “Connect”.
3 Select the desired device to 
be connected.
4 Check that a confirmation 
screen is displayed when the 
connection is complete.
 If an error message is dis-
played, follow the guidance 
on the screen to try again.
WA R N I N G
●Your audio unit is fitted with 
Bluetooth® antennas. People 
with implantable cardiac pace-
makers, cardiac resynchroniza-
tion therapy-pacemakers or 
implantable cardioverter defibril-
lators should maintain a reason-
able distance between 
themselves and the Bluetooth
® 
antennas. The radio waves may 
affect the operation of such 
devices.
●Before using Bluetooth® 
devices, users of any electrical 
medical device other than 
implantable cardiac pacemak-
ers, cardiac resynchronization 
therapy-pacemakers or implant-
able cardioverter  defibrillators 
should consult the manufacturer 
of the device for information 
about its operation under the 
influence of radio waves. Radio 
waves could have unexpected 
effects on the operation of such 
medical devices.
NOTICE
●Do not leave your portable 
player in the vehicle. In particu-
lar, high temperatures inside the 
vehicle may damage the porta-
ble player.
Registering/Connecting a 
Bluetooth® device 
Page 163 of 412

1634-4. Audio/visual remote controls
4
Audio/visual system
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
Seek switch
*1: If equipped
*2: When an Apple CarPlay is estab-lished, this function will be 
unavailable.
*3: When an Android Auto is estab-lished, this function will be 
unavailable.
●In the APPS mode, some opera- tion may be done on the screen 
depend on the selected APPS.
ModeOperation/function
AM/FM
Press: Preset chan-
nel up/down
Press and hold (0.8 
sec. or more): Seek 
up/down
Press and hold (1.5 
sec. or more): Seek 
up/down continuously 
while the switch is 
being pressed
SXM*1
Press: Preset chan-
nel up/down
Press and hold (0.8 
sec. or more): Seek 
for stations in the rele-
vant program 
type/channel category
Press and hold (1.5 
sec. or more): Fast 
channel up/down
USB*2, 3, 
iPod/
iPhone
*3, 
Bluetooth® 
audio*2, 3
Press: Track/file 
up/down
Press and hold (0.8 
sec. or more): Fast 
forward/rewind
Android  Auto*2Press: Track up/down
C 
Page 176 of 412

1764-6. Tips for operating the audio/visual system
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
■USB
■iPod
■Bluetooth® audio
●If the malfunction is not rectified, 
take your vehicle to your Toyota 
dealer.
Error messages
MessageExplanation
“USB Error”
This indicates a 
problem in the 
USB memory or 
its connection.
“No music files 
found.”
This indicates 
that no compati-
ble files are 
included in the 
USB memory.
“No video files 
found.”
This indicates 
that no video 
files are included 
in the USB mem-
ory.
MessageExplanation
“iPod Error”
This indicates a 
problem in the 
iPod or its con-
nection.
“No music files 
found.”
This indicates 
that there is no 
music data in the 
iPod.
“Please check 
the iPod firm-
ware version.”
This indicates 
that the firm-
ware version is 
not compatible. 
Perform the iPod 
firmware 
updates and try 
again.
“Unable to 
authorize the 
iPod.”
This indicates 
that it failed to 
authorize the 
iPod.
Please check 
your iPod.
MessageExplanation
“Music tracks not 
supported. 
Please check 
your portable 
player.”This indicates a 
problem in the 
Bluetooth
® 
device.
MessageExplanation 
Page 213 of 412

2134-8. Rear seat entertainment system operation
4
Audio/visual system
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
Select to disconnect the 
Miracast
® device.
●With Miracast®, the screen of the 
Miracast®-compatible device is 
sent unmodified. Therefore, if 
video playback is stopped on the 
device that is sending data via 
Miracast
®, the video on the rear 
seat display also stops.
●When Bluetooth® (Bluetooth® 
audio, hands-free function or con-
nected services) is being used in 
the front seat s, Miracast
® cannot 
be used on the rear seat display.
Turning on the HDMI mode
Volume up/down
Miracast® operation
A
Using the HDMI mode
The rear seat entertainment 
system plays videos and 
sound when audio/visual 
equipment is connected to 
the HDMI input port.
Press the “INPUT” button 
repeatedly until the HDMI 
mode is selected.
Remote controller
A
B 
Page 228 of 412

2284-9. Tips for operating rear seat entertainment system
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
When Bluetooth® (Blue-
tooth® audio, hands-free 
function or connected ser-
vices) is being used in the 
front seats, DLNA cannot be 
used on the rear seat display.
 The mobile device functions 
that can be operated differ 
depending on the communi-
cation environment and the 
type of connected mobile 
device. Depending on the 
device that is used, it may not 
be possible to connect to the 
internet while using the DLNA 
function. Refer to the instruc-
tion manual and other docu- mentation included with the 
mobile device for details.
 Blu-ray Disc™, Blu-ray™, 
BD-Live™, BDXL™, and the 
logos are trademarks of the 
Blu-ray Disc Association.
 “AVCHD” and the “AVCHD” 
logo are trademarks of Pana-
sonic Corporation and Sony 
Corporation.
DLNA
Compatible format
Music file 
format
MP3/WMA/AAC/
FLAC/WAV/ALAC/
Ogg Vorbis ( P.221, 
224)
Video file 
format
MPEG-4 Video, 
H.264/AVC Video 
(.mp4/.m4v/.3gp/
.m2ts ), MPEG-2 
Video (.mpg), Win-
dows Media Video 
(.wmv), AVI container 
(.avi)
Photo file 
format
JPEG (Gray scale 
JPEG and Motion 
JPEG are not sup-
ported.)
Pixel size 
(photo)Between 1 × 1 and 
8192 × 8192 pixels
Copyrights and trade-
marks 
Page 255 of 412

2555-2. Mobile Assistant operation
5
Voice command system
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
5-2.Mobile Assistant operation
*: For countries or areas where Apple CarPlay/Android Auto is 
not available
Mobile Assist supports the Siri 
Eyes Free Mode and Google 
App. The available features and 
functions may vary based on the 
iOS/Android version installed on 
the connected device. 1
Press and hold the  switch 
on the steering wheel until 
Mobile Assistant screen is 
displayed.
2 The Mobile Assistant can be 
used only when the following 
screen is displayed.
 To cancel the Mobile Assis-
tant, select “Cancel” or press 
and hold the  switch on the 
steering wheel.
 To restart the Mobile Assistant 
for additional commands, 
press the  switch on the 
steering wheel.
• Mobile Assistant can only be 
restarted after the system 
responds to a voice command.
• After some phone and music 
Mobile Assistant*
The Mobile Assistant func-
tion is a voice input assist 
function. Mobile Assist sup-
ports the Siri Eyes Free 
Mode and Google App. 
(Google App can be used 
only with the corresponding 
device.) Instructions can be 
spoken into the vehicle 
microphone as if speaking a 
command to the phone. The 
content of the request is 
then interpreted by the 
phone and the result is out-
put from the vehicle speak-
ers. To operate the Mobile 
Assistant, a compatible 
device must be registered 
and connected to this sys-
tem via Bluetooth
®. (  P.40)
Connectable devices and 
available functions
Mobile Assistant opera-
tion 
Page 256 of 412

2565-2. Mobile Assistant operation
HIGHLANDER_HIGHLANDER HV_NAVI_(U)commands, the Mobile Assistant 
feature will automatically end to 
complete the re
quested action.
The volume of the Mobile 
Assistant can be adjusted 
using the “POWER VOL-
UME”/“PWR/VOL” knob or 
steering wheel volume control 
switches. The Mobile Assis-
tant and phone call volumes 
are synchronized.
●While a phone call  is active, the 
Mobile Assistant cannot be used.
●If using the navig ation feature of 
the cellular phone, ensure the 
active audio source is Bluetooth
® 
audio or iPod in order to hear turn 
by turn direction prompts.
●Wait for the listening beeps before 
using the Mobile Assistant.
●The Mobile Assistant may not rec-
ognize commands in the following 
situations:
• Spoken too quickly.
• Spoken at a low  or high volume.
• The roof or windows are open.
• Passengers are talking while the  Mobile Assistant is being used.
• The fan speed of  the air condition-
ing system is set at high.
• The air conditioning vents are 
turned toward the microphone.