USB port TOYOTA HIGHLANDER HYBRID 2021 Accessories, Audio & Navigation (in English)
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Page 59 of 412

592-3. Apple CarPlay/Android Auto
2
Basic function
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
2-3.Apple CarPlay/Android Auto
*: This function is not available in some countries or areas.1 Enable Siri on the device to 
be connected.
2 Connect the device to the 
USB port. ( P.137)
3 Select “Always Enable” or 
“Enable Once”.
 If “Do Not Enable” is selected, 
an Apple CarPlay connection 
will not be established. In this 
case, the device can be oper-
ated as a normal Apple 
device, such as an iPod.
Apple CarPlay will remain off 
until “Apple CarPlay” of “Pro-
jection Settings” on the gen-
eral settings screen is turned 
on. ( P. 6 7 )
 Depending on the device con-
nected, it may take approxi-
mately 3 to 6 seconds before 
an Apple CarPlay connection 
is established.
 The screen may change to 
“step 6” depending on the 
system.
4 Press the “MENU” button.
Apple Car-
Play/Android Auto*
Apple CarPlay/Android Auto 
allows some applications, 
such as Map, Phone, and 
Music, to be used on the 
system.
When an Apple CarPlay/
Android Auto connection is 
established, Apple CarPlay/
Android Auto compatible 
applications will be dis-
played on the system dis-
play.
Compatible devices
Apple iPhone (iOS Ver. 9.3 or 
later) that supports Apple Car-
Play. 
For details, refer to
https://www.apple.com/ios/
carplay/.*
Android™ devices with Android 
OS ver 5.0 or higher which sup-
port Android Auto and have the 
Android Auto application 
installed.
For details, refer to
https://www.android.com/auto/
.*
*: Some devices may not operate 
with this system.
Establishing an Apple 
CarPlay connection 
Page 60 of 412

602-3. Apple CarPlay/Android Auto
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
8-inch display model
12.3-inch display model
5 Select “Apple CarPlay”.
6 Check that home screen of 
Apple CarPlay is displayed.
Select to display the home 
screen of Apple CarPlay.
Select and hold to activate 
Siri.
Select to start the application.
User can use any iPhone 
application supported by 
Apple CarPlay. Select to display the system 
screen.
1 Check that the Android Auto 
application is installed to the 
device to be connected.
2 Connect the device to the 
USB port. ( P.137)
3 Select “On” to enable the 
function.
 “Off”: Select to not enable 
Android Auto. Android Auto 
will remain off until “Android 
Auto” of “Projection Settings” 
on the general settings screen 
is turned on. ( P. 6 7 )
 Depending on the device con-
nected, it may take approxi-
mately 3 to 6 seconds before 
the system returns to previous 
screen.
 The screen may change to 
“step 6” depending on the 
system.
4 Press the “MENU” button.
8-inch display model
A
B
Establishing an Android 
Auto connection
C 
Page 61 of 412

612-3. Apple CarPlay/Android Auto
2
Basic function
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
12.3-inch display model
5 Select “Android Auto”.
6 Check that Android Auto 
screen is displayed.
●When an Apple CarPlay/Android 
Auto connection is established, 
the function of some system but-
tons will change.
●When an Apple CarPlay/Android 
Auto connection is established, 
some system functions, such as 
the following, will  be replaced by 
similar Apple CarPlay/Android 
Auto functions or will become 
unavailable:
• iPod (Audio Playback)
• USB audio/USB video
• Bluetooth
® audio
• Bluetooth® phone (Apple CarPlay 
only)
• Toyota apps
●When an Apple CarPlay/Android 
Auto connection is established, 
voice command system (Siri/Goo-
gle Assistant) and map application 
voice guidance volume can be 
changed by selecting “Voice Vol-
ume” on the voice settings 
screen.( P.72) It cannot be 
changed by “POWER VOL-
UME”/“PWR/VOL” knob on Audio 
control panel.
●Apple CarPlay/Android Auto is an 
application developed by Apple 
Inc/Google LLC. Its functions and 
services may be terminated or 
changed without notice depending  on the connected device’s opera-
tion system, hardware and soft-
ware, or due to changes in Apple 
CarPlay/Android Auto specifica-
tions.
●For a list of the apps supported by 
Apple CarPlay or Android Auto, 
refer to their respective website.
●While using these functions, vehi-
cle and user information, such as 
location and vehicle speed, will be 
shared with the respective appli-
cation publisher 
and the cellular 
service provider.
●By downloading and using each 
application, you  agree to their 
terms of use.
●Data for these functions is trans-
mitted using the in ternet and may 
incur charges.
For information about data trans-
mission fees, contact your cellular 
service provider.
●Depending on the application, cer-
tain functions, such as music play-
back, may be restricted.
●As the applications  for each func-
tion are provided by a third-party, 
they may be subject to change or 
discontinuation without notice.
For details, refer  to the website of 
the function.
●If the vehicle’s navigation system 
is being used for route guidance 
and a route is set using the Apple 
CarPlay/Android Auto Maps app, 
route guidance will be performed 
through Apple CarPlay/Android 
Auto.
If the Apple CarPlay/Android Auto 
Maps app is being used for route 
guidance and a rou te is set using 
the vehicle’s navigation system, 
route guidance will be performed 
by the vehicle’s navigation sys-
tem.
●If the USB cable is disconnected, 
operation of Apple CarPlay/
Android Auto will end.
At this time, sound output will stop 
and change to the system screen. 
Page 64 of 412

642-3. Apple CarPlay/Android Auto
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
If you are experiencing difficulties with Apple CarPlay/Android Auto, 
check the following table.
Troubleshooting
SymptomSolution
An Apple Car-
Play/Android Auto con-
nection cannot be 
established.
Check if the device supports Apple CarPlay/
Android Auto.
Check if Apple CarPl ay/Android Auto is 
enabled on the connected device.
Check if that the Androi d Auto application is 
installed to the device to be connected.
For details, refer to 
Apple CarPlay: https: //www.apple.com/ios/
carplay/.
Android Auto: https://w ww.android.com/auto/
.
For available countries or areas for Apple Car-
Play, refer to https://w ww.apple.com/ios/
feature-availability/#apple-carplay.
Check if “Apple CarPla y”/“Android Auto” of 
“Projection Settings” on the general settings 
screen is set to on. ( P. 6 7 )
Check if the USB cable be ing used is securely 
connected to the device and USB port.
Check that the device is  connected directly to 
the USB port of the system and not connected 
to a USB hub.
For Apple CarPlay: Check if the Lightning cable 
being used is certified by Apple. Check if Siri is 
enabled.
After checking all of the above, try to establish 
an Apple CarPlay/Android Auto connection. 
(  P.59, 60)
When an Apple CarPlay/
Android Auto connection 
is established and a video 
is being played, the video 
is not displayed, but audio 
is output through the sys-
tem.
As the system is not designed to play video 
through Apple CarPlay/Android Auto, this is not 
a malfunction. 
Page 137 of 412

1374-1. Basic operation
4
Audio/visual system
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
2Select “Source” or press 
“AUDIO” button again.
3 Select the desired source.
●Dimmed screen buttons cannot be 
operated.
●When there are two pages, select 
 or   to change the page.
●When an Apple CarPlay/Android 
Auto connection is established, 
some system functions, such as 
the following, will  be replaced by 
similar Apple CarPlay/Android 
Auto function or will become 
unavailable
*:
• iPod (Audio Playback)
• USB audio/USB video
• Bluetooth
® audio
• Toyota apps
*: This function is not available in 
some countries or areas.
1 Display the audio source 
selection screen. ( P.136)
2 Select “Reorder”.
3 Select the desired audio 
source then   or   to reor-
der.
4 Select “OK”.
1 Open the cover and connect 
a device.
 Turn on the power of the 
device if it is not turned on.
●If a USB hub is plugged-in, two 
devices can be connected at a 
time.
●Even if a USB hub is used to con-
nect more than two USB devices, 
only the first two connected 
devices will be recognized.
●If a USB hub that has more than 
two ports is connected to the USB 
port, devices connected to the 
USB hub may not charge or be 
operable, as the su pply of current 
may be insufficient.
Reordering the audio 
source
USB port 
Page 154 of 412

1544-3. Media operation
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
*: This function is not available in some countries or areas.
The iPod/iPhone (Apple Car-
Play) operation screen can be 
reached by the following meth-
ods:  P.136
 Connecting an iPod/iPhone 
( P.59, 137)
When an Android Auto connec-
tion is established, this function 
will be unavailable.
*
*: This function is not available in  some countries or areas.
An Apple CarPlay connection 
is not established
WA R N I N G
●Do not operate the player’s con-
trols or connect the USB mem-
ory while driving.
NOTICE
●Do not leave your portable 
player in the vehicle. In particu-
lar, high temperatures inside the 
vehicle may damage the porta-
ble player.
●Do not push down  on or apply 
unnecessary pressure to the 
portable player while it is con-
nected as this may damage the 
portable player or its terminal.
●Do not insert foreign objects into 
the port as this may damage the 
portable player or its terminal.
iPod/iPhone
(Apple CarPlay*)
Overview
Control screen 
Page 170 of 412

1704-6. Tips for operating the audio/visual system
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
• iPhone 6s
• iPhone 6s Plus
• iPhone 6
• iPhone 6 Plus
• iPhone 5s
• iPhone 5c
• iPhone 5
• iPhone 4s
• iPod touch (6th generation)
• iPod touch (5th generation)
• iPod nano (7th generation)
●This system only supports audio 
playback.
●Depending on difference between 
models or software versions etc., 
some models might be incompati-
ble with this system.
This device supports high-reso-
lution sound sources.
The definition of high-resolution 
is based on the standards of 
groups such as the CTA (Con-
sumer Technology Association).
Supported formats and play-
able media are as follows.
■Supported formats
WAV, FLAC, ALAC, OGG Vorbis
■Playable media
USB memory
*: USB video only
High-resolution sound 
source
File information
Compatible USB devices
USB communi-
cation formatsUSB 2.0 HS (480 
Mbps)
File formatsFAT  16 /3 2
Correspon-
dence classMass storage 
class
Compatible audio format
Compatible compressed files
ItemUSB
Compatible file 
format (audio)
MP3/WMA/AAC
WAV(LPCM)/
FLAC/ALAC/
OGG Vorbis
Compatible file 
format (video)*MP4/AVI/WMV
Folders in the 
deviceMaximum
3000
Files in the 
deviceMaximum
9999
Files per folderMaximum
255 
Page 172 of 412

1724-6. Tips for operating the audio/visual system
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
MP3 (MPEG Audio Layer 3), 
WMA (Windows Media Audio) 
and AAC (Advanced Audio 
Coding) are audio compres-
sion standards.
 This system can play 
MP3/WMA/AAC files on USB 
memory.
 MP4, WMV and AVI files can 
use the following resolutions: 
128x96, 160x120, 176x144 
(QCIF), 320x240 (QVGA), 
352x240 (SIF), 352x288 
(CIF), 640x480 (VGA), 
720x480 (NTSC), 720x576 
(PAL)
 When naming an 
MP3/WMA/AAC file, add an 
appropriate file extension 
(.mp3/.wma/.m4a).
 This system plays back files 
with .mp3/.wma/.m4a file 
extensions as  MP3/WMA/AAC files respec-
tively. To prevent noise and 
playback errors, use the 
appropriate file extension.
 MP3 files are compatible with 
the ID3 Tag Ver. 1.0, Ver. 1.1, 
Ver. 2.2 and Ver. 2.3 formats. 
This system cannot display 
disc title, track title and artist 
name in other formats.
 WMA/AAC files can contain a 
WMA/AAC tag that is used in 
the same way as an ID3 tag. 
WMA/AAC tags carry infor-
mation such as track title and 
artist name.
 The emphasis function is 
available only when playing 
MP3 files.
 This system can play back 
AAC files encoded by iTunes.
 The sound quality of 
MP3/WMA files generally 
improves with higher bit rates.
 m3u playlists are not compati-
ble with the audio player.
 MP3i (MP3 interactive) and 
MP3PRO formats are not 
compatible with the audio 
player.
 The player is compatible with 
VBR (Variable Bit Rate).
 When playing back files 
recorded as VBR (Variable Bit 
Rate) files, the play time will 
not be correctly displayed if 
the fast forward or reverse 
Compatible channel modes
File typeChannel mode
MP3 files
Stereo, joint ste-
reo, dual chan-
nel and 
monaural
WMA files2ch
AAC files
1ch, 2ch (Dual 
channel is not 
supported)
WAV (LPCM)/
FLAC/ALAC/
OGG Vorbis
2ch 
Page 176 of 412

1764-6. Tips for operating the audio/visual system
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
■USB
■iPod
■Bluetooth® audio
●If the malfunction is not rectified, 
take your vehicle to your Toyota 
dealer.
Error messages
MessageExplanation
“USB Error”
This indicates a 
problem in the 
USB memory or 
its connection.
“No music files 
found.”
This indicates 
that no compati-
ble files are 
included in the 
USB memory.
“No video files 
found.”
This indicates 
that no video 
files are included 
in the USB mem-
ory.
MessageExplanation
“iPod Error”
This indicates a 
problem in the 
iPod or its con-
nection.
“No music files 
found.”
This indicates 
that there is no 
music data in the 
iPod.
“Please check 
the iPod firm-
ware version.”
This indicates 
that the firm-
ware version is 
not compatible. 
Perform the iPod 
firmware 
updates and try 
again.
“Unable to 
authorize the 
iPod.”
This indicates 
that it failed to 
authorize the 
iPod.
Please check 
your iPod.
MessageExplanation
“Music tracks not 
supported. 
Please check 
your portable 
player.”This indicates a 
problem in the 
Bluetooth
® 
device.
MessageExplanation 
Page 254 of 412

2545-1. Voice command system operation
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
*: The audio device must be con-nected via a USB cable to use the 
functionality in this section
■Information*1
*1: Premium Audio/12.3-inch display model only
*2: Only major US cities are sup-ported by voice
■Toyota apps
*: When an application is opened  and is in full screen mode, press-
ing the talk swit ch will start the 
voice command system and com-
mands for the currently displayed 
application will be available
●Commands relating to operation 
of the audio/visual system can 
only be performed when the 
audio/visual system is turned on.
CommandAction
“Get the Fore-
cast”Displays weather 
information
“Get the Fore-
cast for 
*2
Displays weather 
for the specified 
city
“Show Traffic”Displays traffic 
information
“Show Traffic 
near here”
Displays traffic 
information near 
your current 
location
“Get traffic along 
my route”
Displays traffic 
information 
along your cur-
rent route
“Show Traffic on 
this street”
Displays traffic 
information 
along road you 
are currently 
driving on
“Show Traffic for 
saved route”Displays traffic 
information for a 
saved route
“Show Predic-
tive Traffic”Displays the pre-
dictive traffic 
map
CommandAction
“Launch 
*Activates the 
Toyota apps