stop start TOYOTA HIGHLANDER HYBRID 2021 (in English) User Guide

902-1. Instrument cluster
HIGHLANDER HV_U
Clock (P. 9 2 )
Speedometer
Fuel gauge
Displays the quantity of fu el remaining in the tank
Odometer and trip meter display ( P.91)
Shift position display ( P.220)
Outside temperature
Displays the outside temperature within the range of -40°F (-40 °C) to 122°F
(50°C). Low outside temperature indicator comes on when the amb ient
temperature is 37°F (3°C) or lower.
Engine coolant temperature gauge
Displays the engine c oolant temperature
■The meters and display illumi-
nate when
The power swit ch is in ON.
■Hybrid System Indicator
READY OFF area
Shows that the hybrid system is not
operating.
Charge area
Shows regeneration
* status.
Regenerated e nergy will be used to
charge the hybrid battery (traction
battery).
Hybrid Eco area
Shows that gasoline engine power
is not being used very often. The gasoline engi
ne will automati-
cally stop and restart under various
conditions.
Eco area
Shows that the vehicle is being
driven in an Eco-friendly manner.
By keeping the indicator needle
within the Eco area, more
Eco-friendly driving can be
achieved.
Power area
Shows that an Eco-friendly driving
range is being exceeded (during full
power driving etc.)
*: When used in this manual, regen- eration refers to the conversion of
energy created by the movement
of the vehicle into electrical
energy.
■Outside temperature display
●In the following sit uations, the cor-
rect outside temperature may not
be displayed, or the display may
take longer than normal to
change:
• When stopped, or driving at low
speeds (less than 12 mph [20
km/h])

942-1. Instrument cluster
HIGHLANDER HV_UAs a result, the actual distance that
can be driven may differ from that
displayed.
When only a small amount of fuel is
added to the tank, the display may
not be updated.
When refueling, turn the power
switch off. If the vehicle is refueled
without turning the power switch off,
the display may
not be updated.
When “Refuel” is displayed, the
remaining fuel amount is low and
the distance that can be driven with
the remaining fuel cannot be calcu-
lated.
Refuel immediately.
■Fuel economy
Use the displayed values as a ref-
erence only.
Driving range
Displays driving range with remain-
ing fuel.
This distance is computed based
on your average fuel consumption.
As a result, the actual distance that
can be driven may differ from that
displayed.
When only a small amount of fuel is
added to the tank, the display may
not be updated.
When refueling, turn the power
switch off. If the vehicle is refueled
without turning the power switch off, the display may not be updated.
When “Refuel” is displayed, the
remaining fuel amount is low and
the distance that can be driven with
the remaining fuel cannot be calcu-
lated.
Refuel immediately.
Current fuel economy
Displays the instantaneous current
fuel Economy.
Average fuel economy
Displays the average fuel economy
since the function
was reset or the
average fuel economy after starting
or refueling.
*1, 2, 3
The average fuel economy dis-
play can be changed in .
( P.97)
*1: Use the displayed fuel consump-
tion as a reference only.
*2: Average fuel economy since the function was res et can be reset
by pressing and holding .
*3: Average fuel economy after starting is reset each time the
engine stops.
■ECO Accelerator Guid-
ance/Eco score
Displays a reference operation
range for using the accelerator
pedal according to driving condi-
tions, and a score result that
evaluates the current driving
status.

952-1. Instrument cluster
2
Vehicle status information and indicators
HIGHLANDER HV_U
ECO Accelerator Guidance
Eco score
 ECO Accelerator Guidance
Eco area
Indicates that the vehicle is being
driven in an Eco-friendly manner.
Power area
Indicates that the Eco-friendly driv-
ing range is being exceeded
(during full power driving, etc.)
Current accelerator pedal
operation
Displayed as a green bar when
within the Eco area.
Eco-friendly acceleration can be
achieved by keeping the accelera-
tor pedal operation display within
the range indicated by the blue bar.
( P.191)
Zone of Eco acceleration
Displayed as a blue bar, and rep-
resents an estimated suitable accelerator pedal operation range
for the current driving conditions,
such as starting off or cruising.
This display changes according to
situation, such as when starting off
or cruising.

Eco score
The following 3 Ec o driving meth-
ods are evaluated in 5 levels:
Smooth start-off acceleration, driv-
ing without sudden acceleration,
and smooth stopping. When the
vehicle is stopped, an Eco score
out of 100 points will be displayed.
Score result
Eco start status
Eco cruise status
Eco stop status
How to read the bar display
Not yet evaluated
Low

962-1. Instrument cluster
HIGHLANDER HV_U
High
• After the hybrid system is started, the Eco score will not be dis-
played until the vehicle speed
exceeds approximately 12 mph
(20 km/h).
• The Eco score will be reset each time the hybrid system is started.
• When the hybrid system is stopped, the total score of the
current trip will be displayed.
■The ECO Accelerator Guid-
ance/Eco score will not operate
when
The ECO Accelerator Guidance/Eco
score will not opera te in the follow-
ing situations:
●The Hybrid System Indicator is not
operating.
●The vehicle is being driven using
the dynamic radar cruise control
with full-speed range.
■Driving support system
information
Select to display the operational
status of the following systems:
 LTA (Lane Tracing Assist)
( P.260)
 RSA (Road Sign Assist) (if
equipped) ( P.283)
 Dynamic radar cruise control
with full-speed range
( P.271) Select to enable selection of an
audio source or track on the
meter using the meter control
switches.
This menu icon can be set to be
displayed/not displayed in .
■Drive information
2 items that are selected using
the “Drive Info Items” setting
(average speed, distance and
total time) can be displayed ver-
tically.
The displayed information
changes according to the “Drive
Info Type” setting (since the sys-
tem was started or between
resets). ( P. 9 7 )
Use the displayed information
as a reference only.
Following items will be dis-
played.
 “Trip”
• “Average Speed”: Displays the
average vehicle speed since
hybrid system start
*
• “Distance”: Displ ays the distance
driven since hybrid system start
*
• “Total Time”: Displays the elapsed
time since hybrid system start
*
*
: These items are r eset each time
Driving support system
information display ( )
Audio system-linked dis-
play ( )
Vehicle information dis-
play ( )

1042-1. Instrument cluster
HIGHLANDER HV_U
status.ECO Accelerator Guidance
Eco score
 ECO Accelerator Guidance
Eco area
Indicates that the vehicle is being
driven in an Eco-friendly manner.
Power area
Indicates that the Eco-friendly driv-
ing range is being exceeded
(during full power driving, etc.)
Current accelerator pedal
operation
Displayed as a green bar when
within the Eco area.
Eco-friendly acceleration can be
achieved by keeping the accelera-
tor pedal operation display within
the range indicated by the blue bar.
( P.191)
Zone of Eco acceleration
Displayed as a blue bar, and rep-
resents an estimated suitable
accelerator pedal operation range
for the current driving conditions,
such as starting off or cruising.
This display changes according to
situation, such as when starting off
or cruising.
 Eco score
The following 3 Ec o driving meth-
ods are evaluated in 5 levels:
Smooth start-off acceleration, driv-
ing without sudden acceleration,
and smooth stopping. When the
vehicle is stopped, an Eco score
out of 100 points will be displayed.
Eco start status
Eco cruise status
Eco stop status
Score result
How to read the bar display
Not yet evaluated

1052-1. Instrument cluster
2
Vehicle status information and indicators
HIGHLANDER HV_U
Low
High
• After the hybrid system is started, the Eco score will not be dis-
played until the vehicle speed
exceeds approximately 12 mph
(20 km/h).
• The Eco score will be reset each time the hybrid system is started.
• When the hybrid system is stopped, the total score of the
current trip will be displayed.
■Speedometer display (digi-
tal speed)/Driving range
 Speedometer display (digital
speed)
P. 1 0 9
 Driving range
Displays driving range with remain-
ing fuel. Use the d isplayed values
as a reference only.
This distance is computed based
on your average fuel consumption.
As a result, the actual distance that
can be driven may differ from that
displayed.
When only a small amount of fuel is
added to the tank, the display may
not be updated.
When refueling, turn the power
switch off. If the vehicle is refueled
without turning the power switch off,
the display may not be updated.
When “Refuel” is displayed, the
remaining fuel amount is low and
the distance that can be driven with
the remaining fuel cannot be calcu-
lated.
Refuel immediately.
■The ECO Accelerator Guid-
ance/Eco score will not operate
when
The ECO Accelerator Guidance/Eco
score will not operate in the follow-
ing situations:
●The Hybrid System Indicator is not
operating.
●The vehicle is bei ng driven using
the dynamic radar cruise control
with full-speed range.
■Driving support system
information
Select to display the operational
status of the following systems:
 LTA (Lane Tracing Assist)
( P.260)
 RSA (Road Sign Assist) (if
equipped) ( P.283)
 Dynamic radar cruise control
with full-speed range
( P.271)
■Navigation system-linked
display (if equipped)
Select to display the following
navigation system-linked infor-
mation:
 Route guidance to destination
 Compass display (head-
ing-up display)
■Route guidance to destination
display
When the route guidance to destina-
tion display is enabled on the
head-up display, it will not be dis-
Driving support system
information display ( )

1393-2. Opening, closing and locking the doors
3
Before driving
HIGHLANDER HV_U
Vehicles without tow hitch
Kick sensor
Hands Free Power Back
Door operation detection
area
Smart key system operation
detection area ( P.146)
Vehicles with tow hitch
Kick sensor
Hands Free Power Back
Door operation detection
area
Smart key system operation
detection area ( P.146)
2 Perform a kick operation by
moving your foot to within
approximately 3.9 in. (10 cm)
of the rear bumper and then
pulling it back.
• Perform the entire kick opera- tion within 1 second. • The back door will not start
operating while a foot is
detected under the rear
bumper.
• Operate the Hands Free Power Back Door without
contacting the rear bumper
with your foot.
• If another electronic key is in the cabin or luggage compart-
ment, it may take slightly lon-
ger than normal for the
operation to occur.
Kick sensor
Hands Free Power Back
Door operation detection
area
3 When the kick sensor detects
that your foot is pulled back,
a buzzer will sound and the
back door will automatically
fully open/close.
If kick operation is performed while
the back door is opening/closing,
the back door will stop the opera-
tion. Perform a kick operation again
will operate the back door in the
opposite direction.
■Back door closer
In the event that the back door is left
slightly open, the back door closer

1403-2. Opening, closing and locking the doors
HIGHLANDER HV_Uwill automatically close it to the fully
closed position.
●The back door closer can function
when the power switch is in any
mode.
●The back door can be opened
using the back door opener switch
even if the back door closer is
operating.
■Power back door operating con-
ditions
If the following conditions are met,
the power back door can be opened
and closed automatically.
●When the power back door sys-
tem is enabled. ( P.530)
●When the power switch is in ON,
one of the following conditions
must be met in a ddition to the
above conditions:
• The parking brake is engaged.
• The brake pedal is depressed.
• The shift lever is in P.
■Operation of the power back
door
●When the power back door begins
to operate, the emergency flash-
ers will flash twice and a buzzer
will sound.
●When the power back door is dis-
abled, the power back door will
not operate but can be opened
and closed manually.
●When the power back door is
opening/closing, if the power back
door becomes obstructed, opera-
tion will stop.
■Jam protection function
Sensors are installed on the right
and left sides of the power back
door. When the door is automati-
cally closing and the sensors are
pushed due to an object being
clamped, etc., the jam protection
function operates.
From that position the door auto-
matically moves a little in the oppo-
site direction and then the function stops.
■Back door reserve lock function
This function reserves the locking of
the power back door when the
power back door is open. If the fol-
lowing operations are performed, all
of the doors except the power back
door will lock and then the power
back door will lock when it is com-
pletely closed.
1 Close all of the doors, except the
back door.
2 Perform an automatic closing
operation of the power back door
and lock the doors using the
wireless remote control
( P.131) or smart key system
(  P.131) while the power back
door is closing.
A buzzer sounds and the emer-
gency flashers flash to indicate that
all the doors have been closed and
locked.
●If the electronic key is placed
inside the vehicle after starting a
close operation via the door
reserve lock function, the elec-
tronic key may become locked
inside the vehicle.
●If the back door does not fully
close due to the o peration of the
jam protection function, etc., while
the back door is automatically
closing after a do or reserve lock
operation is performed, the door
reserve lock function is canceled
and all the doors will unlock.
●Before leaving the vehicle, make
sure that all the doors are closed
and locked.

1463-2. Opening, closing and locking the doors
HIGHLANDER HV_U
■Antenna locationAntennas outside the cabin
Antennas inside the cabin
Antenna outside the luggage
compartment
■Effective range (areas within
which the electronic key is
detected)
When locking or unlocking the
doors
The system can be operated when
the electronic key is within about 2.3
ft. (0.7 m) of an outside front door
handle and back door. (Only the
doors detecting the key can be
operated.)
When starting the hybrid system
or changing power switch
modes
The system can be operated when
the electronic key i s inside the vehi-
cle.
■Alarms and warning messages
A combination of exterior and inte-
rior alarms as well as warning mes-
sages shown on the
multi-information di splay are used to
prevent theft of the vehicle and acci-
dents resulting from erroneous
operation. Take appropriate mea-
sures in response to any warning
message on the m ulti-information
display. ( P.476)
When only an alarm sounds, cir-
cumstances and correction proce-
dures are as follows.
●When an exterior alarm sounds
once for 5 seconds
Smar t key system
The following operations
can be performed simply by
carrying the electronic key
on your person, for example
in your pocket. The driver
should always carry the
electronic key.
 Locks and unlocks the
doors ( P.131)
 Locks and unlocks the back
door ( P.136)
 Starts and stops the hybrid
system ( P.213)

1493-2. Opening, closing and locking the doors
3
Before driving
HIGHLANDER HV_Utery-saving mode to disable the
smart key system. (
P.147)
●If the electronic key is inside the
vehicle and a door handle
becomes wet during a car wash, a
message may be shown on the
multi-information display and a
buzzer will sound outside the vehi-
cle. To turn off the alarm, lock all
the doors.
●The lock sensor may not work
properly if it com es into contact
with ice, snow, mud, etc. Clean
the lock sensor and attempt to
operate it again, or use the lock
sensor on the lower part of the
door handle.
●A sudden handle operation or a
handle operation immediately
after entering the effective range
may prevent the doors from being
unlocked. Touch the door unlock
sensor and check that the doors
are unlocked bef ore pulling the
door handle again.
●If there is another electronic key in
the detection area, it may take
slightly longer to unlock the doors
after the door handle is gripped.
■When the vehicle is not driven
for extended periods
●To prevent theft of the vehicle, do
not leave the electronic key within
6 ft. (2 m) of the vehicle.
●The smart key system can be
deactivated in advance. ( P.530)
●Setting the electronic key to bat-
tery-saving mode helps to reduce
key battery depletion. ( P.147)
■To operate the system properly
Make sure to carry the electronic
key when operating the system. Do
not get the electronic key too close
to the vehicle when operating the
system from the ou tside of the vehi-
cle.
Depending on the position and hold-
ing condition of the electronic key,
the key may not be detected cor- rectly and the system may not oper-
ate properly. (The alarm may go off
accidentally, or the door lock pre-
vention may not operate.)
■If the smart key
system does
not operate properly
If the doors cannot be
locked/unlocked using the smart key
system, lock/unlock the doors by
performing any of the following:
●Bring the electronic key close to
either front door handle and oper-
ate the entry function.
●Operate the wireless remote con-
trol.
If the doors cannot be
locked/unlocked using the above
methods, use the mechanical key.
(  P.496)
If the hybrid system cannot be
started using the smart key system,
refer to P.497.
■Customization
Some functions can be customized.
(  P.530)
■If the smart key system has
been deactivated in a custom-
ized setting
●Locking and unlocking the doors:
Use the wireless remote control or
mechanical key. ( P.131, 496)
●Starting the hybr id system and
changing power switch modes:
 P. 4 9 7
●Stopping the hybrid system:
P. 2 1 5