check engine TOYOTA HIGHLANDER HYBRID 2021 (in English) Owner's Manual

4196-3. Do-it-yourself maintenance
6
Maintenance and care
HIGHLANDER HV_U
Reservoir cap
“FULL” line
“LOW” line
If the level is on or below the “LOW”
line, add coolant up to the “FULL”
line. (P.504)
■Power control unit coolant
reservoir
The coolant level is satisfactory
if it is between the “FULL” and
“LOW” lines on the reservoir
when the hybrid system is cold.
Reservoir cap
“FULL” line
“LOW” line
If the level is on or below the “LOW”
line, add coolant up to the “FULL”
line. ( P.504)
■Coolant selection
Only use “Toyota Super Long Life
Coolant” or a similar high quality
ethylene glycol based non-silicate,
non-amine, non-nitrite, and
non-borate coolant with long-life
hybrid organic acid technology.
U.S.A.:
“Toyota Super Long Life Coolant” is
a mixture of 50% coolant and 50%
deionized water. (Minimum tem-
perature: -31°F [-35°C])
Canada: “Toyota Super Long Life Coolant” is
a mixture of 55% coolant and 45%
deionized water. (Minimum tem-
perature: -44°F [-42°C])
For more details about coolant, con-
tact your Toyota dealer.
■If the coolant level drops within
a short time of replenishing
Visually check the radiator, hoses,
engine/power control unit coolant
reservoir caps, drain cock and water
pump.
If you cannot find a leak, have your
Toyota dealer test the cap and
check for leaks in the cooling sys-
tem.
Check the radiator and con-
WARNING
■When the hybrid system is
hot
Do not remove the engine/power
control unit coolant reservoir caps
and radiator cap.
The cooling system may be under
pressure and may spray hot cool-
ant if the cap is removed, causing
serious injuries, such as burns.
NOTICE
■When adding coolant
Coolant is neither plain water nor
straight antifreeze. The correct
mixture of water and antifreeze
must be used to provide proper
lubrication, corrosion protection
and cooling. Be sure to read the
antifreeze or coolant label.
■If you spill coolant
Be sure to wash it off with water to
prevent it from damaging parts or
paint.
Checking the radiator and
condenser

4466-3. Do-it-yourself maintenance
HIGHLANDER HV_U
1Turn the power switch off.
2 Open the fuse box cover.
Engine compartment: type A
fuse box (if equipped)
Push the tab in and lift the lid off.
Engine compartment: type B
fuse box
Push the tab in and lift the lid off.
Under the driver’s side instru-
ment panel
Remove the lid.
Make sure to push the claw when
removing/installing the lid.
Right side luggage compart-
ment
Folding down the third seats.
( P.158)
Disengage the claw and open the
cover.
3 Remove the fuse.
Only type A fuse can be removed
using the pullout tool.
Checking and replac-
ing fuses
If any of the electrical com-
ponents do not operate, a
fuse may have blown. If this
happens, check and replace
the fuses as necessary.
Checking and replacing
fuses

4777-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER HV_U
The warning lights and warning buzzers operate as follows depend-
ing on the content of the message. If a message indicates the need
for inspection by a dealer, have the vehicle inspected by your Toyota
dealer immediately.
*: A buzzer sounds the first time a message is shown on the multi-informa- tion display.
■Warning messages
The warning messages explained
below may differ from the actual
messages according to operation
conditions and vehicle specifica-
tions.
■Warning buzzer
In some cases, the buzzer may not
be heard due to being in a noisy
location or audio sound.
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil level is low. Check
the level of the engine oil, and add if
necessary.
This message may appear if the
vehicle is stopped on a slope. Move
the vehicle to a level surface and
check to see if the message disap-
pears.
Messages and warnings
Warning lightWarning
buzzer
*Warning
-Sounds
 Indicates an important situation, such as
when a system relate d to driving is mal-
functioning or that danger may result if
the correction procedure is not per-
formed
 Indicates a situation, such as when dam-
age to the vehicle or danger may result
Comes on or
flashesSounds
Indicates an important situation, such as
when the systems shown on the
multi-information disp lay may be malfunc-
tioning
-Does not sound
 Indicates a condition, such as malfunc-
tion of electrical components, their condi-
tion, or indicates the need for
maintenance
 Indicates a situation, such as when an
operation has been performed incor-
rectly, or indicates how to perform an
operation correctly

4807-2. Steps to take in an emergency
HIGHLANDER HV_Uare shown on the multi-informa-
tion display, it may indicate a mal-
function. Immediately stop the
vehicle and contact your Toyota
dealer.
• “Braking Power Low Stop in a
Safe Place See Owner's Manual”
• “Oil Pressure Low Stop in a Safe Place See Owner's Manual”
• “Charging System Malfunction Stop in a Safe Place See Owner's
Manual”
• “Stop in a Safe Place See Owner's Manual”
• “Shift to P See Owner's Manual”
●If any of the following messages
are shown on the multi-informa-
tion display, the vehicle may have
run out of fuel. Stop the vehicle in
a safe place and, if the fuel level is
low, refuel the vehicle.
• “Hybrid System Stopped”
• “Engine Stopped”
●If any of the following messages
are shown on the multi-informa-
tion display, it may indicate a mal-
function. Have the vehicle
inspected by your Toyota dealer
immediately.
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunc- tion”
• “Accelerator System Malfunction”
• “Smart Key System Malfunction
See Owner's Manual”
●If any of the following messages
are shown on the multi-informa-
tion display, follow the instruc-
tions.
• “Engine Coolant Temp High Stop in a Safe Place See Owner's Man-
ual” ( P.504)
• “Maintenance Required for Trac- tion Battery Cooling Parts See
Owner's Manual” ( P.441)
NOTICE
■If “High Power Consumption
Partial Limit on AC/Heater
Operation” is displayed fre-
quently
There is a possible malfunction
relating to the charging system or
the 12-volt battery may be deteri-
orating. Have the vehicle
inspected by your Toyota dealer.

4917-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER HV_U
7Confirm it is not loose after
tightening:
1 Push and pull the tire
2 Try rotating
Visually check to ensure tire is not
hung on surrounding parts.
If looseness or misassembly exists,
repeat steps 2 to 7 .
8Repeat step 7, any time the
tire is lowered or disturbed.
9 Stow the jack and all tools.
■The compact spare tire
●The compact spare tire is identi-
fied by the label “TEMPORARY
USE ONLY” on the tire sidewall.
Use the compact spare tire tempo-
rarily, and only in an emergency.
●Make sure to che ck the tire infla-
tion pressure of the compact
spare tire. ( P.515)
■When using the compact spare
tire
As the compact spare tire is not
equipped with a tire pressure warn-
ing valve and transmitter, low infla-
tion pressure of the spare tire will
not be indicated by the tire pressure
warning system. Also, if you replace
the compact spare tire after the tire
pressure warning light comes on,
the light remains on.
■When the compact spare tire is
equipped
When driving with the compact spare tire installed, the vehicle
height will be different than when
driving with standard tires.
■If you have a flat front tire on a
road covered with snow or ice
Install the compact spare tire on one
of the rear wheels of the vehicle.
Perform the following steps and fit
tire chains to the front tires:
1 Replace a rear tire with the com-
pact spare tire.
2 Replace the flat front tire with the
tire removed from the rear of the
vehicle.
3 Fit tire chains to the front tires.
WARNING
■When using the compact
spare tire
●Remember that the compact
spare tire provided is specifi-
cally designed for use with your
vehicle. Do not use your com-
pact spare tire on another vehi-
cle.
●Do not use more than one com-
pact spare tire simultaneously.
●Replace the compact spare tire
with a standard tire as soon as
possible.
●Avoid sudden acceleration,
abrupt steering, sudden brak-
ing and shifting operations that
cause sudden engine braking.
■When the compact spare tire
is attached
The vehicle speed may not be
correctly detected, and the follow-
ing systems may not operate cor-
rectly:
• ABS & Brake assist
• VSC
• TRAC
• EPS

5057-2. Steps to take in an emergency
7
When trouble arises
HIGHLANDER HV_U
Radiator cap
5 Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
6Start the hybrid system and
turn the air conditioning sys-
tem on to check that the radi-
ator cooling fan operates and
to check for coolant leaks
from the radiator or hoses.
The fan operates when the air con-
ditioning system is turned on imme-
diately after a cold start. Confirm
that the fan is operating by check-
ing the fan sound and air flow. If it is
difficult to check these, turn the air
conditioning system on and off
repeatedly. (The fan may not oper-
ate in freezing temperatures.)
7If the fan is not operating:
Stop the hybrid system
immediately and contact your
Toyota dealer.
If the fan is operating:
Have the vehicle inspected at
the nearest Toyota dealer.
8 Check if “Engine Coolant
Temp High Stop in a Safe
Place See Owner's Manual”
is shown on the multi-infor-
mation display.
If the message does not disappear:
Stop the hybrid system and contact your Toyota dealer.
If the message is not displayed:
Have the vehicle inspected at the
nearest Toyota dealer.
If “Hybrid System Over-
heated Output Power
Reduced” is shown on the
multi-information display
1 Stop the vehicle in a safe
place.
2 Stop the hybrid system and
carefully lift the hood.
3 After the hybrid system has
cooled down, inspect the
hoses and radiator core (radi-
ator) for any leaks.
Radiator
Cooling fan
If a large amount of coolant leaks,
immediately contact your Toyota
dealer.
4The coolant level is satisfac-
tory if it is between the

5067-2. Steps to take in an emergency
HIGHLANDER HV_U
“FULL” and “LOW” lines on
the reservoir.
Reservoir
“FULL” line
“LOW” line
5 Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
6After stopping the hybrid sys-
tem and waiting for 5 minutes
or more, start the hybrid sys-
tem again and check if
“Hybrid System Overheated
Output Power Reduced” is
shown on the for the
multi-information display.
If the message does not disappear:
Stop the hybrid system and contact
your Toyota dealer.
If the message is not displayed:
The hybrid system temperature has
dropped and the vehicle may be
driven normally. However, if the message appears
again frequently, contact your Toy-
ota dealer.
WARNING
■When inspecting under the
hood of your vehicle
Observe the following precau-
tions.
Failure to do so may result in seri-
ous injury such as burns.
●If steam is seen coming from
under the hood, do not open the
hood until the steam has sub-
sided. The engine compart-
ment may be very hot.
●After the hybrid system has
been turned off, check that the
“READY” indicator is off.
When the hybrid system is oper-
ating, the gasoline engine may
automatically start, or the cool-
ing fan may suddenly operate
even if the gasoline engine
stops. Do not touch or approach
rotating parts such as the fan,
which may lead to fingers or
clothing (especially a tie, a scarf
or a muffler) getting caught,
resulting in serious injury.
●Do not loosen the radiator cap
and the coolant reservoir caps
while the hybrid system and
radiator are hot.
High temperature steam or
coolant could spray out.
NOTICE
■When adding engine/power
control unit coolant
Add coolant slowly after the
hybrid system has cooled down
sufficiently. Adding cool coolant to
a hot hybrid system too quickly
can cause damage to the hybrid
system.

5128-1. Specifications
HIGHLANDER HV_U
Front
Rear
■Oil capacity (Drain and
refillreference
*)
*: The engine oil capacity is a refer-
ence quantity to be used when
changing the engine oil. Warm up
the engine and turn off the hybrid
system, wait more than 5 min-
utes, and check the oil level on the dipstick.
■Engine oil selection
“Toyota Genuine Motor Oil” is
used in your Toyota vehicle. Use
Toyota approved “Toyota Genu-
ine Motor Oil” or equivalent to
satisfy the following grade and
viscosity.
Oil grade: API SN/RC multi-
grade engine oil
Recommended viscosity: SAE
0W-16
Electric motor (traction motor)
Ty p ePermanent magnet synchronous
motor
Maximum output134 kW
Maximum torque199 ft•lbf (270 N•m, 27.5 kgf•m)
Ty p ePermanent magnet synchronous
motor
Maximum output40 kW
Maximum torque89 ft•lbf (121 N•m, 12.3 kgf•m)
Hybrid battery (traction battery)
Ty p eNickel-Metal hydride battery
Vo l t a g e7.2 V/module
Capacity6.5 Ah (3HR)
Quantity40 modules
Nominal voltage288 V
Lubrication system
With filter4.8 qt. (4.5 L, 4.0 Imp.
qt.)
Without
filter4.4 qt. (4.2 L, 3.7 Imp.
qt.)

560Alphabetical Index
HIGHLANDER HV_UBack-up lights
Replacing light bulbs ............ 449
Battery (12-volt battery) Battery checking................... 421
If the 12-volt battery is dis-charged .............................. 498
Preparing and checking before winter.................................. 333
Replacing ............................. 501
Warning light ........................ 467
Battery (traction battery) ......... 75
Blind Spot Monitor (BSM) ...... 286
Brake Brake hold ............................ 227
Fluid ............................. 420, 515
Parking brake ....................... 224
Regenerative braking ............. 72
Warning light ........................ 466
Brake assist ............................ 325
Break-in tips ........................... 191
Brightness control Instrument panel light control . 92
BSM (Blind Spot Monitor) ...... 286
Buzzer Hands off steering wheel warn-ing (LTA) ............................. 269
C
Care Exterior ................................. 400
Interior .................................. 403
Seat belts ............................. 403
Wheels and wheel ornaments........................................... 400
Cargo capacity ....................... 200
Cargo net hooks .. ................... 370
Chains ..................................... 334
Child restraint system Fixed with a LATCH system ... 60
Fixed with a seat belt ............. 55
Front passenger occupant clas-sification system ................... 43 Points to remember ................50
Riding with children ................49
Types of child restraint system
installation method ...............52
Using an anchor bracket ........62
Child safety 12-volt battery precautions .422, 502
Airbag precautions .................39
Back door precautions..........135
Child restraint system .............52
Heated steering wheel and seat heater precautions..............358
How your child should wear the seat belt ................................28
Moon roof precautions..........183
Panoramic moon roof precau- tions ....................................187
Power window lo ck switch ....181
Power window precautions...180
Rear door child-protectors ....134
Seat belt extender precautions .............................................29
Seat belt precautions..............49
Child-protectors......................134
Cleaning Exterior .................................400
Interior ..................................403
Radar sensor ........................244
Seat belts .............................403
Wheels and wheel ornaments...........................................400
Clock ....................................89, 92
Coat hooks ..............................383
Condenser ............. ..................419
Console box ............................366
Conversation mirror ...............389
Cooling system .......................418 Engine overheating ..............504
Hybrid system overheating ...505

562Alphabetical Index
HIGHLANDER HV_UEDR (Event data recorder)......... 7
E-Four ...................................... 326
Elapsed time ..................... 96, 106
Electric motor (traction motor)71
Electric Power Steering (EPS)
............................................... 326Warning light ........................ 469
Electronic key ......................... 128 Battery-saving function......... 147
If the electronic key does not operate properly ................. 496
Replacing the battery ........... 444
Electronic roof sunshade Jam protection function ........ 186
Operation ............................. 185
Electronically Controlled Brake System (ECB) ....................... 325
Emergency flashers ............... 458
Emergency, in case of If a warning buzzer sounds .. 466
If a warning light turns on ..... 466
If a warning message is dis-played................................. 476
If the 12-volt battery is dis- charged .............................. 498
If the electronic key does not operate properly ................. 496
If the fuel filler door cannot be opened ............................... 495
If the hybrid system will not start ........................................... 493
If the vehicle is trapped in rising water .................................. 459
If you have a flat tire ............. 481
If you lose your keys ............ 495
If you think something is wrong ........................................... 464
If your vehicle becomes stuck ........................................... 507
If your vehicle has to be stopped in an emergency................. 458 If your vehicle ne
eds to be towed
...........................................461
If your vehicle overheats ......504
Energy monitor ....................... 117
Engine ACCESSORY mode .............216
Compartment........................416
Engine switch .......................213
Hood .....................................414
How to start the hybrid system ...........................................213
Identification number ............ 511
If the hybrid system will not start ...........................................493
If your vehicle has to be stopped in an emergency .................458
Ignition switch (power switch) ...........................................213
Overheating ..........................504
Power switch ........................213
Tachometer.............................89
Engine coolant Capacity ...............................513
Checking ..............................418
Preparing and checking before winter ..................................333
Engine coolant temperature gauge .......................................89
Engine oil Capacity ...............................512
Checking ..............................416
Preparing and checking before winter ..................................333
Warning light.........................467
Engine switch (power switch)213 If your vehicle has to be stopped in an emergency .................458
EPS (Electric Power Steering) ...............................................326Warning light.........................469
EV drive mode.........................218
EV indicator...............................72