heater TOYOTA HIGHLANDER HYBRID 2021 Owners Manual (in English)

3TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
HIGHLANDER HV_U
Parking brake ..................... 224
Brake Hold ......................... 227
4-3. Operating the lights and wip- ers
Headlight switch ................. 229
Automatic High Beam ........ 232
Fog light switch .................. 235
Windshield wipers and washer ......................................... 235
Rear windshield wiper and washer ............................. 238
4-4. Refueling Opening the fuel tank cap .. 240
4-5. Using the driving support sys- tems
Toyota Safety Sense 2.5 +......................................... 243
PCS (Pre-Collision System) ......................................... 249
LTA (Lane Tracing Assist)... 260
Dynamic radar cruise control with full-speed range ........ 271
RSA (Road Sign Assist) ..... 283
BSM (Blind Spot Monitor)... 286
Intuitive parking assist ........ 292
RCTA (Rear Cross Traffic Alert) function ............................ 300
PKSB (Parking Support Brake) ......................................... 305
Parking Support Brake function (static objects) .................. 312
Parking Support Brake function (rear-crossing vehicles).... 318
Driving mode select switch ......................................... 322
Trail Mode .......................... 323
Driving assist systems........ 325
4-6. Driving tips Hybrid vehicle driving tips .. 331
Winter driving tips............... 333
Utility vehicle precautions... 3365-1. Toyota multi-operation touch
Toyota multi-operation touch......................................... 340
5-2. Using the air conditioning system and defogger
Front automatic air conditioning
system ............................. 342
Rear automatic air conditioning system ............................. 354
Heated steering wheel/seat heaters/seat ventilators.... 358
5-3. Using the interior lights Interior lights list ................. 362
5-4. Using the storage features List of storage features ...... 365
Luggage compartment features ......................................... 370
5-5. Using the other interior fea- tures
Other interior features ........ 374
Garage door opener........... 390
6-1. Maintenance and care Cleaning and protecting the vehicle exterior................. 400
Cleaning and protecting the vehicle interior.................. 40
3
6-2. Maintenance Maintenance requirements......................................... 406
General maintenance......... 408
Emission inspection and mainte- nance (I/M) programs ...... 410
6-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ................................. 412
5Interior features
6Maintenance and care

721-4. Hybrid system
HIGHLANDER HV_U
electric motor (traction motor) is
used.
When the shift lever is in N, the
hybrid battery (traction battery)
is not being charged.
*: When the hybrid battery (traction battery) requires charging or the
engine is warming up, etc., the
gasoline engine will not automati-
cally stop. ( P. 7 2 )
■During normal driving
The gasoline engine is predomi-
nantly used. The electric motor
(traction motor) charges the
hybrid battery (traction battery)
as necessary.
■When accelerating sharply
When the accelerator pedal is
depressed heavily, the power of
the hybrid battery (traction bat-
tery) is added to that of the gas-
oline engine via the electric
motor (traction motor).
■When braking (regenera-
tive braking)
The wheels operate the electric
motor (traction motor) as a
power generator, and the hybrid
battery (traction battery) is
charged.
■Regenerative braking
In the following situations, kinetic
energy is converted to electric
energy and deceleration force can
be obtained in conjunction with the
recharging of the hybrid battery
(traction battery).
●The accelerator pedal is released
while driving with the shift lever in D or S.
●The brake pedal is depressed
while driving with the shift lever in
D or S.
■EV indicator
The EV indicator comes on when
the vehicle is driven using only the
electric motor (traction motor) or the
gasoline engine is stopped.
■Conditions in which the gaso-
line engine may not stop
The gasoline engine starts and
stops automatically. However, it may
not stop automatically in the follow-
ing conditions:
●During gasoline engine warm-up
●During hybrid battery (traction bat-
tery) charging
●When the temperature of the
hybrid battery (traction battery) is
high or low
●When the heater is switched on
Depending on the circumstances,
the gasoline engine may also not
stop automatically in other situa-
tions.
■Charging the hybrid battery
(traction battery)
As the gasoline engine charges the
hybrid battery (traction battery), the
battery does not need to be charged
from an outside source. However, if
the vehicle is left parked for a long
time the hybrid battery (traction bat-
tery) will slowly discharge. For this
reason, be sure to drive the vehicle
at least once every few months for
at least 30 minutes or 10 miles (16
km). If the hybrid battery (traction
battery) becomes fully discharged

3324-6. Driving tips
HIGHLANDER HV_U
gently release the brake pedal
to allow the vehicle to move for-
ward slightly while avoiding
overuse of the accelerator
pedal. Doing so can help control
excessive gasoline consump-
tion.
Control and maintain the vehicle
at a constant speed. Before
stopping at a toll booth or simi-
lar, allow plenty of time to
release the accelerator and gen-
tly apply the brakes. A greater
amount of electrical energy can
be regenerated when slowing
down.
Use the air conditioning only
when necessary. Doing so can
help reduce excessive gasoline
consumption.
In summer: When the ambient
temperature is high, use the
recirculated air mode. Doing so
will help to reduce the burden on
the air conditioning system and
reduce fuel consumption as
well.
In winter: Because the gasoline
engine will not automatically cut
out until it and the interior of the
vehicle are warm, it will con-
sume fuel. Also, fuel consump-
tion can be improved by
avoiding overuse of the heater.Make sure to check the tire infla-
tion pressure frequently.
Improper tire inflation pressure
can cause poor fuel economy.
Also, as snow tires can cause
large amounts of friction, their
use on dry roads can lead to
poor fuel economy. Use tires
that are appropriate for the sea-
son.
Carrying heavy luggage will lead
to poor fuel economy. Avoid car-
rying unnecessary luggage.
Installing a large roof rack will
also cause poor fuel economy.
Since the gasoline engine starts
up and cuts out automatically
when cold, warming up the
engine is unnecessary. More-
over, frequently driving short
distances will cause the engine
to repeatedly warm up, which
can lead to excess fuel con-
sumption.
Highway driving
Air conditioning
Checking tire inflation
pressure
Luggage
Warming up before driv-
ing

339
5
5
Interior features
HIGHLANDER HV_U
Interior features
.5-1. Toyota multi-operation touch
Toyota multi-operation touch .................................. 340
5-2. Using the air conditioning system and defogger
Front automatic air condi- tioning system ........... 342
Rear automatic air condi- tioning system ........... 354
Heated steering wheel/seat heaters/seat ventilators.................................. 358
5-3. Using the interior lights Interior lights list .......... 362
5-4. Using the storage features List of storage features.................................. 365
Luggage compartment fea- tures .......................... 370
5-5. Using the other interior features
Other interior features . 374
Garage door opener.... 390

3585-2. Using the air conditioning system and defogger
HIGHLANDER HV_U
*: If equipped
NOTICE
■To prevent 12-volt battery dis-
charge
Do not leave the air conditioning
system on longer than necessary
when the hybrid system is off.
Heated steering
wheel*/seat heat-
ers*/seat ventilators*
 Heated steering wheel
Warms up the grip of the
steering wheel
 Seat heaters
Warm up the seat upholstery
 Seat ventilators
Maintain good ventilation
using a fan built into the seat
WARNING
■To prevent minor burn inju-
ries
Care should be taken if anyone in
the following categories comes in
contact with the steering wheel or
seats when the heater is on:
●Babies, small children, the
elderly, the sick and the physi-
cally challenged
●Persons with sensitive skin
●Persons who are fatigued
●Persons who have taken alco-
hol or drugs that induce sleep
(sleeping drugs, cold remedies,
etc.)
NOTICE
■To prevent damage to the
seat heaters
Do not put heavy objects that
have an uneven surface on the
seat and do not stick sharp
objects (needles, nails, etc.) into
the seat.

3595-2. Using the air conditioning system and defogger
5
Interior features
HIGHLANDER HV_U
Turns the heated steering wheel
on/off
The indicator light comes on when
the heated steering wheel is oper-
ating.
■Operation condition
The power switch is in ON.
■Timer function
The heated steering wheel will auto-
matically turn off after a period of
time.
■Front (Front air condition-
ing control panel)
Each time the switch is pressed,
the operation condition changes
as follows.
Hi (3 segments lit) Mid (2 seg-
ments lit) Lo (1 segment
lit) Off
The level indicator (amber)
lights up during operation.
Vehicle with a 12.3-inch dis-
play
Vehicle with a 8-inch display
■Front (Toyota multi-opera-
tion touch: Vehicle with a
12.3-inch display)
Select to display the seats
climate screen.
Each time the switch is selected,
the operation condition changes
as follows.
Hi (3 segments lit) Mid (2 seg-
ments lit) Lo (1 segment
lit) Off
The level indicator (red) lights
up during operation.
NOTICE
■To prevent 12-volt battery dis-
charge
Do not use the functions when the
hybrid system is off.
Heated steering wheel
Seat heaters

3605-2. Using the air conditioning system and defogger
HIGHLANDER HV_U
■Rear
Each time the switch is pressed,
the operation condition changes
as follows.
Hi (3 segments lit) Mid (2 seg-
ments lit) Lo (1 segment
lit) Off
The level indicator (amber)
lights up during operation.
■Operation condition
The power switch is in ON.
■Front air condioning con-
trol panel
Each time the switch is pressed,
the operation condition changes
as follows.
Hi (3 segments lit) Mid (2 seg-
ments lit) Lo (1 segment
lit) Off
The level indicato r (green) lights
up during operation.
Vehicle with a 12.3-inch dis-
play
Vehicle with a 8-inch display
WARNING
■To prevent overheating and
minor burn injuries
Observe the following precautions
when using the seat heaters.
●Do not cover the seat with a
blanket or cushion when using
the seat heater.
●Do not use seat heater more
than necessary.
Seat ventilators

3865-5. Using the other interior features
HIGHLANDER HV_U
●Disconnect the plug of each
device from the power outlets,
check that the total power con-
sumption of all devices to be con-
nected to the power outlets is less
than 1500 W, reconnect the
devices and then press the
AC120V switch again.
●Disconnect the plug of each
device from the power outlets,
check that the devices are not
malfunctioning, reconnect the
devices and then press the
AC120V switch again.
●Check the charge of the hybrid
battery (traction battery) ( P.117).
If the charge is low, shift the shift
lever to P, allow the engine to run
to charge the hybrid battery (trac-
tion battery), and then press the
AC120V switch again.
●If the temperature inside the vehi-
cle is high, such as after the vehi-
cle has been parked in the sun,
use the air conditioning system to
sufficiently ventilate or cool the
interior, and then press the
AC120V switch again.
●If the vehicle has been stopped in
a cold area, to protect the hybrid
battery (traction battery), the
power outlets may not be able to
be used. In this case, drive the
vehicle for a while to warm up the
hybrid battery (traction battery),
and then press the AC120V
switch again.
If the power outlets cannot be used
even after performing the appropri-
ate procedures above, have the
vehicle inspected by your Toyota
dealer.
WARNING
■For safe use
Observe the following precau-
tions.
Failure to do so may lead to an
accident, resulting in death or
serious injury.
●Do not use devices such as the
following when driving:
• Devices which cannot be prop- erly secured within the vehicle.
• Devices which may distract the driver and be a hindrance to
safe driving, such as a TV, DVD
player, etc.
• Unsecured devices which gen- erate heat, such as a toaster,
microwave, electric heater, elec-
tric kettle, coffee maker, etc., as
they may cause burns or a fire
in the case of sudden braking or
an accident.
• Devices which may fall under the pedals and prevent the
brake pedal from being
depressed.
●Do not use devices which pro-
duce steam while the windows
are closed. Doing so may cause
the windows to fog up, reducing
visibility and making it difficult to
drive safely. Also, the steam
may damage or negatively
affect other devices.
●Do not connect a malfunctioning
device to a power outlet, as
doing so may cause the power
outlets to become inoperable.
●Do not disconnect the plug of a
device while your hands are wet
or insert a pin or other object
into the power ou tlet. Also, if a
liquid or snow is on the power
outlet, dry the outlet before
using it.
●Do not attempt to modify, disas-
semble or repair a power outlet.
Also, do not replace the 120
VAC inverter with a commer-
cially available one. For infor-
mation on repairs, contact your
Toyota dealer.

3875-5. Using the other interior features
5
Interior features
HIGHLANDER HV_U
WARNING
●Do not let children touch the
power outlets.
●Keep the power outlets free of
dust and foreign matter.
●If the plug of a device fits
loosely in a power outlet, even
though it is fully inserted,
replace the power outlet. For
information on replacement,
contact your Toyota dealer.
■Using the power outlets while
parked or stopped
Observe the following precau-
tions.
Failure to do so may lead to an
accident, possibl y resulting in
death or serious injury.
●Make sure to engage the park-
ing brake and shift the shift lever
t o P.
●Do not leave the vehicle unat-
tended while the READY indica-
tor is illuminated and a device is
connected to a power outlet.
●Make sure that the hood is
closed. As the engine will start
automatically depending on the
condition of the vehicle, make
sure that nothing is left near or
contacting the exhaust pipes.
Also, do not put your head or
hands anywhere inside the
engine compartment, as the
cooling fan may operate sud-
denly. Keep hands and clothing
(especially a tie, scarf, etc.)
away from the fan as they may
get caught in a fan.
●Do not use the power outlets in
an area with poor ventilation or
an enclosed area, such as a
garage without a ventilation or
exhaust system, or in an area
where the vehicle may become
surrounded by snow, as the
exhaust gasses may accumu-
late, causing a lack of oxygen.
●Do not use the power outlets if
the vehicle has a vehicle cover
installed.
●Do not sleep in the vehicle while
using devices such as an elec-
tric heater.
■Devices to be connected
Make sure to read any instruction
manual which came with a device
and observe any warnings on the
device. Do not connect a device
to a power outlet if the device is
malfunctioning or its plug is dam-
aged.
Do not use power outlets for med-
ical devices, as the output of the
power outlet may be cut, depend-
ing on the condition of the vehicle.
NOTICE
Observe the following precau-
tions.
Failure to do so may lead to the
power outlets not operating cor-
rectly or damage to the vehicle or
a connected device.
■To avoid short circuit or mal-
function
●Do not set a device which gen-
erates heat near the interior
components or on a seat. Heat
may cause these parts to melt
or burn.

4046-1. Maintenance and care
HIGHLANDER HV_U
Remove dirt and dust using a
vacuum cleaner.
 Wipe off any excess dirt and
dust with a soft cloth damp-
ened with diluted detergent.
Use a diluted water solution of
approximately 5% neutral wool
detergent.
Wring out any excess water
from the cloth and thoroughly
wipe off all remaining traces
of detergent.
 Wipe the surface with a dry,
soft cloth to remove any
remaining moisture. Allow the
leather to dry in a shaded and
ventilated area.
■Caring for leather areas
Toyota recommends cleaning the
interior of the vehicle at least twice a
year tomaintain the quality of the
vehicle’s interior.
NOTICE
• Seats: Alkaline or acidic solu- tions, such as thinner, benzene,
and alcohol
●Do not use polish wax or polish
cleaner. The instrument panel’s
or other interior part’s painted
surface may be damaged.
■Preventing damage to leather
surfaces
Observe the following precautions
to avoid damage to and deteriora-
tion of leather surfaces:
●Remove any dust or dirt from
leather surfaces immediately.
●Do not expose the vehicle to
direct sunlight for extended peri-
ods of time. Park the vehicle in
the shade, especially during
summer.
●Do not place items made of
vinyl, plastic, or containing wax
on the upholstery, as they may
stick to the leather surface if the
vehicle interior heats up signifi-
cantly.
■Water on the floor
Do not wash the vehicle floor with
water.
Vehicle systems such as the
audio system may be damaged if
water comes into contact with
electrical components such as the
audio system above or under the
floor of the vehicle. Water may
also cause the body to rust.
■When cleaning the inside of
the windshield
Do not allow glass cleaner to con-
tact the lens. Also, do not touch
the lens. (
P.243)
■Cleaning the inside of the rear
window
●Do not use glass cleaner to
clean the rear window, as this
may cause damage to the rear
window defogger heater wires
or antenna. Use a cloth damp-
ened with lukewarm water to
gently wipe the window clean.
Wipe the window in strokes run-
ning parallel to the heater wires
or antenna.
●Be careful not to scratch or
damage the heater wires or
antenna.
Cleaning the leather areas