ignition TOYOTA HIGHLANDER HYBRID 2021 Owners Manual (in English)

2
HIGHLANDER HV_UTABLE OF CONTENTS
For your information ........................
5
Reading this manual ...................... 10
How to search ................................ 11
Pictorial index ................................ 12
1-1. For safe use Before driving ........................ 24
For safe driving ..................... 25
Seat belts .............................. 27
SRS airbags .......................... 34
Front passenger occupant clas- sification system.................. 43
Exhaust gas precautions....... 48
1-2. Child safety Riding with children ............... 49
Child restraint systems .......... 50
1-3. Emergency assistance Safety Connect ..................... 65
1-4. Hybrid system Hybrid system features ......... 71
Hybrid system precautions .... 75
1-5. Theft deterrent system Immobilizer system ............... 79
Alarm ..................................... 81
2-1. Instrument cluster Warning lights and indicators............................................ 84
Gauges and meters .............. 89
Multi-information display (4.2-inch display)................. 92
Multi-information display (7-inch display)............................. 101
Head-up display ................. 112
Energy monitor/consumption screen .............................. 1173-1. Key information
Keys ................................... 128
3-2. Opening, closing and locking
th e doors
Side doors .......................... 131
Back door ........................... 135
Smart key system .............. 146
3-3. Adjusting the seats Front seats ......................... 153
Rear seats.......................... 154
Driving position memory .... 159
Head restraints................... 162
3-4. Adjust ing the steering wheel
and mirrors
Ste ering wheel ................... 165
Inside rear view mirror ....... 166
Digital Rearview Mirror....... 167
Outside rear view mirrors ... 177
3-5. Opening, closing the win- dows and moon roof
Power windows .................. 179
Moon roof ........................... 182
Panoramic moon roof......... 185
4-1. Before driving Driving the vehicle.............. 190
Cargo and luggage ............ 197
Vehicle load limits .............. 200
T r

ailer towing...................... 201
Dinghy towing .................... 212
4-2. Driving procedures Power (ignition) switch ....... 213
EV drive mode ................... 218
Hybrid transmission ........... 220
Turn signal lever................. 223
1For safety and security
2Vehicle status information
and indicators
3Before driving
4Driving

189
4
4
Driving
HIGHLANDER HV_U
Driving
.4-1. Before drivingDriving the vehicle....... 190
Cargo and luggage ..... 197
Vehicle load limits ....... 200
Trailer towing............... 201
Dinghy towing ............. 212
4-2. Driving procedures Power (ignition) switch.................................. 213
EV drive mode ............ 218
Hybrid transmission .... 220
Turn signal lever.......... 223
Parking brake .............. 224
Brake Hold .................. 227
4-3. Operating the lights and wipers
Headlight switch .......... 229
Automatic High Beam . 232
Fog light switch ........... 235
Windshield wipers and washer....................... 235
Rear windshield wiper and washer....................... 238
4-4. Refueling Opening the fuel tank cap.................................. 240
4-5. Using the driving support systems
Toyota Safety Sense 2.5 + .................................. 243PCS (Pre-Collision System)
.................................. 249
LTA (Lane Tracing Assist) .................................. 260
Dynamic radar cruise con- trol with full-speed range
.................................. 271
RSA (Road Sign Assist) .................................. 283
BSM (Blind Spot Monitor) .................................. 286
Intuitive parking assist . 292
RCTA (Rear Cross Traffic Alert) function ............ 300
PKSB (Parking Support Brake) ........................ 305
Parking Support Brake func- tion (static objects) .... 312
Parking Support Brake func- tion (rear-crossing vehi-
cles) ........................... 318
Driving mode select switch .................................. 322
Trail Mode ................... 323
Driving assist systems .................................. 325
4-6. Driving tips Hybrid vehicle driving tips.................................. 331
Winter driving tips........ 333
Utility vehicle precautions .................................. 336

2134-2. Driving procedures
4
Driving
HIGHLANDER HV_U
4-2.Driving procedures
1Check that the parking brake
is set.
2 Check that the shift lever is in
P.
3 Firmly depress the brake
pedal.
and a message will be dis-
played on the multi-information dis-
play.
If it is not displayed, the hybrid sys-
tem cannot be started.
4 Press the power switch
shortly and firmly.
When operating the power switch,
one short, firm press is enough. It is
not necessary to press and hold the
switch.
If the “READY” indicator turns on,
the hybrid system will operate nor-
mally.
Continue depressing the brake
pedal until the “READY” indicator is
illuminated.
The hybrid system can be started from any power switch mode.
5
Check that the “READY” indi-
cator is illuminated.
The vehicle will not move when the
“READY” indicator is off.
■If the hybrid system does not
start
●The immobilizer system may not
have been deactivated. ( P. 7 9 )
Contact your Toyota dealer.
●If a message related to start-up is
shown on the multi-information
display, read the message and fol-
low the instructions.
■When the ambient temperature
is low, such as during winter
driving conditions
When starting the hybrid system,
the flashing time of the “READY”
indicator may be long. Leave the
vehicle as it is until the “READY”
indicator is steady on, as steady
means the vehicle is able to move.
■Sounds and vibrations specific
to a hybrid vehicle
 P. 7 3
■If the 12-volt battery is dis-
charged
The hybrid system cannot be started
using the smart key system. Refer
to P.498to restart the hybrid system.
■Electronic key battery depletion
 P.128
Power (ignition)
switch
Performing the following
operations when carrying
the electronic key on your
person starts the hybrid
system or changes power
switch modes.
Starting the hybrid sys-
tem

2154-2. Driving procedures
4
Driving
HIGHLANDER HV_U
1Stop the vehicle completely.
2 Set the parking brake
( P.224), and shift the shift
lever to P.
Check the parking brake indicator
is illuminated.
3 Press the power switch.
The hybrid system will stop, and the
meter display will be extinguished.
4Release the brake pedal and
check that “ACCESSORY” or
“IGNITION ON” is not shown
on the multi-information dis-
p l a y.
■Automatic hybrid system shut
off feature
●The vehicle is equipped with a
feature that automatically shuts off
the hybrid system when the shift
lever is in P with the hybrid system
operating for an extended period.
●The hybrid system will automati- cally shut off after approximately 1
hour if it has been left running
while the shift lever is in P.
●The timer for the automatic hybrid
system shut off feature will reset if
the brake pedal is depressed or if
the shift lever is in a position other
than P.
●After the vehicle is parked, if the
door is locked with the door lock
switch (
P.134) from the inside or
the mechanical key from the out-
side, the automatic hybrid system
shut off feature will be disabled.
The timer for the automatic hybrid
system shut off feature will be
re-enabled if the driver’s door is
opened.
NOTICE
■When starting the hybrid sys-
tem
If the hybrid system becomes diffi-
cult to start, have your vehicle
checked by your Toyota dealer
immediately.
■Symptoms indicating a mal-
function with the power
switch
If the power switch seems to be
operating somewhat differently
than usual, such as the switch
sticking slightly, there may be a
malfunction. Contact your Toyota
dealer immediately.
Stopping the hybrid sys-
temWARNING
■Stopping the hybrid system
in an emergency
●If you want to stop the hybrid
system in an emergency while
driving the vehicle, press and
hold the power switch for more
than 2 seconds, or press it
briefly 3 times or more in suc-
cession. (
P.458)
However, do not touch the
power switch while driving
except in an emergency. Turn-
ing the hybrid system off while
driving will not cause loss of
steering or braking control, how-
ever, power assist to the steer-
ing will be lost. This will make it
more difficult to steer smoothly,
so you should pull over and stop
the vehicle as soon as it is safe
to do so.
●If the power switch is operated
while the vehicle is running, a
warning message will be shown
on the multi-information display
and a buzzer sounds.

2164-2. Driving procedures
HIGHLANDER HV_U
Modes can be changed by
pressing the power switch with
brake pedal released. (The
mode changes each time the
switch is pressed.)1
OFF
*
The emergency flashers can be
used.
2ACC
Some electrical components such
as the audio system can be used.
“ACCESSORY” will be displayed
on the multi-info rmation display.
3ON
All electrical components can be
used.
“IGNITION ON” will be displayed on
the multi-information display.
*: If the shift lever is in a position
other than P when turning off the
hybrid system, the power switch
will be turned to ACC, not to OFF.
■Auto power off function
If the vehicle is left in ACC for more
than 20 minutes or ON (the hybrid
system is not operating) for more
than an hour with the shift lever in P,
the power switch will automatically
turn off. However, this function can-
WARNING
●To restart the hybrid system
after performing an emergency
shutdown, shift the shift lever to
N and then press the power
switch.
■When parking
Exhaust gases include harmful
carbon monoxide (CO), which is
colorless and odorless. Observe
the following precautions.
Failure to do so may cause
exhaust gases to enter the vehicle
and may lead to an accident
caused by light-headedness, or
may lead to death or a serious
health hazard.
●If the vehicle is in a poorly venti-
lated area or a closed area,
such as a garage, stop the
hybrid system.
●Do not leave the vehicle with
the hybrid system operating for
a long time. If such a situation
cannot be avoided, park the
vehicle in an open space and
ensure that exhaust fumes do
not enter the vehicle interior.
●Do not leave the hybrid system
operating in an area with snow
build-up, or where it is snowing.
If snowbanks build up around
the vehicle while the hybrid sys-
tem is operating, exhaust gases
may collect and enter the vehi-
cle.
Changing power switch
modes

2174-2. Driving procedures
4
Driving
HIGHLANDER HV_Unot entirely prevent 12-volt battery
discharge. Do not leave the vehicle
with the power switch in ACC or ON
for long periods of time when the
hybrid system is not operating.
If the hybrid system is stopped
with the shift lever in a position
other than P, the power switch
will not be turned off but instead
be turned to ACC. Perform the
following procedure to turn the
switch off:
1
Check that the parking brake
is set.
2 Shift the shift lever to P.
3 Check that “ACCESSORY” is
displayed on the multi-infor-
mation display and press the
power switch shortly and
firmly.
4 Check that “ACCESSORY”
or “IGNITION ON” on the multi-information display are
off.
NOTICE
■To prevent 12-volt battery dis-
charge
●Do not leave the power switch
in ACC or ON for long periods of
time without the hybrid system
on.
●If “ACCESSORY” or “IGNITION
ON” is displayed on the
multi-information display, the
power switch is not off. Exit the
vehicle after turning the power
switch off.
When stopping the hybrid
system with the shift lever
in a position other than P
NOTICE
■To prevent 12-volt battery dis-
charge
Do not stop the hybrid system
when the shift lever is in a position
other than P. If the hybrid system
is stopped in another shift lever
position, the power switch will not
be turned off but instead be
turned to ACC. If the vehicle is left
in ACC, 12-volt battery discharge
may occur.

2404-4. Refueling
HIGHLANDER HV_U
4-4.Refueling
Close all the doors and win-
dows, and turn the power
switch off.
 Confirm the type of fuel.
■Fuel types
 P. 5 1 8
■Fuel tank opening for unleaded
gasoline
To help prevent incorrect fueling,
your vehicle has a fuel tank opening
that only accommodates the spe-
cial nozzle on unleaded fuel pumps.
Opening the fuel tank
cap
The fuel tank of your vehicle
has a special structure,
which requires a reduction
in fuel tank pressure before
refueling. After the opener
switch has been pressed, it
will take several seconds
until the vehicle is ready for
refueling.
Before refueling the vehi-
cle
WARNING
■When refueling the vehicle
Observe the following precautions
while refueling the vehicle. Failure
to do so may result in death or
serious injury.
●After exiting the vehicle and
before opening the fuel door,
touch an unpainted metal sur-
face to discharge any static
electricity. It is important to dis-
charge static electricity before
refueling because sparks result-
ing from static electricity can
cause fuel vapors to ignite while
refueling.
●Always hold the grips on the
fuel tank cap and turn it slowly
to remove it.
A whooshing sound may be
heard when the fuel tank cap is
loosened. Wait until the sound
cannot be heard before fully
removing the cap. In hot
weather, pressurized fuel may
spray out of the filler neck and
cause injury.
●Do not allow anyone that has
not discharged static electricity
from their body to come close to
an open fuel tank.
●Do not inhale vaporized fuel.
Fuel contains substances that
are harmful if inhaled.
●Do not smoke while refueling
the vehicle.
Doing so may cause the fuel to
ignite and cause a fire.
●Do not return to the vehicle or
touch any person or object that
is statically charged.
This may cause static electricity
to build up, resulting in a possi-
ble ignition hazard.
■When refueling
Observe the following precautions
to prevent fuel overflowing from
the fuel tank:
●Securely insert the fuel nozzle
into the fuel filler neck.
●Stop filling the tank after the fuel
nozzle automatically clicks off.

4136-3. Do-it-yourself maintenance
6
Maintenance and care
HIGHLANDER HV_U
Hybrid battery
(traction bat-
tery) air intake
vent (P.441)• Vacuum cleaner,
etc.
• Phillips screw- driver
Headlight aim
( P.448)• Phillips-head
screwdriver
Light bulbs
( P.449)
• Bulb with same
number and
wattage rating as
original
• Phillips-head screwdriver
• Flathead screw- driver
• Wrench
Radiator and
condenser
(  P.419)

Tire inflation
pressure
( P.436)• Tire pressure
gauge
• Compressed air source
Washer fluid
( P.420)
• Water or washer
fluid containing
antifreeze (for
winter use)
• Funnel (used only for adding
water or washer
fluid)
WARNING
The engine compartment contains
many mechanisms and fluids that
may move suddenly, become hot,
or become electrically energized.
To avoid death or serious injury,
observe the following precautions.
ItemsParts and tools■When working on the engine
compartment
●Make sure that the “ACCES-
SORY” or “IGNITION ON” on
the multi-information display
and the “READY” indicator are
both off.
●Be careful not to touch the
engine, power control unit, radi-
ator, exhaust manifold, etc. right
after driving as they may be hot.
Oil and other fluids may also be
hot.
●Do not leave anything that may
burn easily, such as paper and
rags, in the engine compart-
ment.
●Do not smoke, cause sparks or
expose an open flame to fuel.
Fuel fumes are flammable.
■When working near the elec-
tric cooling fan or radiator
grille
Be sure the power switch is off.
With the power switch in ON, the
electric cooling fan may automati-
cally start to run if the air condi-
tioning is on and/or the coolant
temperature is high. ( P.419)
■Safety glasses
Wear safety glasses to prevent
flying or falling material, fluid
spray, etc. from getting in your
eyes.
NOTICE
■If you remove the air cleaner
filter
Driving with the air cleaner filter
removed may cause excessive
engine wear due to dirt in the air.

5148-1. Specifications
HIGHLANDER HV_U
*: The fluid capacity is a reference quantity.
If replacement is necessary, contact your Toyota dealer.
*: The fluid capacity is a reference quantity.
If replacement is necessary, contact your Toyota dealer.
Ignition system (spark plug)
MakeDENSO FC16HR-Q8
Gap0.031 in. (0.8 mm)
NOTICE
■Iridium-tipped spark plugs
Use only iridium-tipped spark plugs. Do not adjust the spark plug gap.
Electrical system (12-volt battery)
Open voltage at 68°F (20°C):
12.0 V or higher
(Turn the power switch off and turn on the
high beam headlights for 30 seconds.)
Charging rates5 A max.
Hybrid transmission
Fluid capacity*4.6 qt. (4.4 L, 3.9 Imp. qt.)
Fluid typeToyota Genuine ATF WS
NOTICE
■Hybrid transmission fluid type
Using transmission fluid other than the above type may cause abnormal
noise or vibration, or ultimately da mage the transmission of your vehicle.
Rear differential (rear electric motor)
Fluid capacity*1.8 qt. (1.7 L, 1.5 Imp. qt.)
Fluid typeToyota Genuine ATF WS

562Alphabetical Index
HIGHLANDER HV_UEDR (Event data recorder)......... 7
E-Four ...................................... 326
Elapsed time ..................... 96, 106
Electric motor (traction motor)71
Electric Power Steering (EPS)
............................................... 326Warning light ........................ 469
Electronic key ......................... 128 Battery-saving function......... 147
If the electronic key does not operate properly ................. 496
Replacing the battery ........... 444
Electronic roof sunshade Jam protection function ........ 186
Operation ............................. 185
Electronically Controlled Brake System (ECB) ....................... 325
Emergency flashers ............... 458
Emergency, in case of If a warning buzzer sounds .. 466
If a warning light turns on ..... 466
If a warning message is dis-played................................. 476
If the 12-volt battery is dis- charged .............................. 498
If the electronic key does not operate properly ................. 496
If the fuel filler door cannot be opened ............................... 495
If the hybrid system will not start ........................................... 493
If the vehicle is trapped in rising water .................................. 459
If you have a flat tire ............. 481
If you lose your keys ............ 495
If you think something is wrong ........................................... 464
If your vehicle becomes stuck ........................................... 507
If your vehicle has to be stopped in an emergency................. 458 If your vehicle ne
eds to be towed
...........................................461
If your vehicle overheats ......504
Energy monitor ....................... 117
Engine ACCESSORY mode .............216
Compartment........................416
Engine switch .......................213
Hood .....................................414
How to start the hybrid system ...........................................213
Identification number ............ 511
If the hybrid system will not start ...........................................493
If your vehicle has to be stopped in an emergency .................458
Ignition switch (power switch) ...........................................213
Overheating ..........................504
Power switch ........................213
Tachometer.............................89
Engine coolant Capacity ...............................513
Checking ..............................418
Preparing and checking before winter ..................................333
Engine coolant temperature gauge .......................................89
Engine oil Capacity ...............................512
Checking ..............................416
Preparing and checking before winter ..................................333
Warning light.........................467
Engine switch (power switch)213 If your vehicle has to be stopped in an emergency .................458
EPS (Electric Power Steering) ...............................................326Warning light.........................469
EV drive mode.........................218
EV indicator...............................72