oil maintenance TOYOTA HIGHLANDER HYBRID 2022 Owners Manual

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HIGHLANDER HV_U
Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt, SRS airbag and headlight aim instructions for
Canadian owners
IndexSearch by symptom
Search alphabetically

4TABLE OF CONTENTS
Hood ..................................412
Positioning a floor jack ....... 413
Engine compartment .......... 414
12-volt battery .................... 419
Tires ................................... 422
Tire inflation pressure......... 434
Wheels ............................... 436
Air conditioning filter ........... 437
Cleaning the hybrid battery (trac- tion battery) air intake vents
and filter ........................... 439
Electronic key battery ......... 442
Checking and replacing fuses ......................................... 444
Headlight aim ..................... 446
Light bulbs .......................... 447
7-1. Essential information Emergency flashers ........... 456
If your vehicle has to be stopped in an emergency .............. 456
If the vehicle is submerged or water on the road is rising
......................................... 457
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................... 459
If you think something is wrong ......................................... 462
If a warning light turns on or a warning buzzer sounds .... 464
If a warning message is dis- played .............................. 474
If you have a flat tire ........... 479
If the hybrid system will not start ......................................... 492
If you lose your keys .......... 493
If the fuel filler door cannot be opened ............................. 494If the electronic key does not
operate properly............... 495
If the 12-volt battery is dis- charged ............................ 497
If your vehicle overheats .... 502
If the vehicle becomes stuck ......................................... 506
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................................. 508
Fuel information ................. 516
Tire information .................. 518
8-2. Customization Customizable features ....... 528
8-3. Initialization Items to initialize ................ 540
9-1. For owners Reporting safety defects for U.S. owners ............................. 542
Reporting safety defects for Canadian owners ............. 542
Seat belt instructions for Cana- dian owners (in French) ... 543
SRS airbag instructions for Canadian owners (in French)......................................... 544
Headlight aim instructions for Canadian owners (in French)
........ ................................. 551
What

to do if... (Troubleshooting)
......................................... 554
Alphabetical Index.............. 557
7When trouble arises
8Vehicle specifications
9For owners
Index

3354-6. Driving tips
4
Driving
NOTICE
■To prevent water damage
Take all necessary safety mea-
sures to ensure that water dam-
age to the hybrid battery (traction
battery), hybrid s ystem or other
components does not occur.
●Water entering the engine com-
partment may cause severe
damage to the hybrid system.
Water entering the interior may
cause the hybrid battery (trac-
tion battery) stowed under the
rear seats to short circuit.
●Water entering the hybrid trans-
mission will cause deterioration
in transmission quality. The mal-
function indicator may come on,
and the vehicle may not be driv-
able.
●Water can wash the grease
from wheel bearings, causing
rusting and premature failure,
and may also enter the hybrid
transmission case, reducing the
gear oil’s lubricating qualities.
■When you drive through
water
If driving through water, such as
when crossing shallow streams,
first check the depth of the water
and the bottom of the riverbed for
firmness. Drive slowly and avoid
deep water.
■Inspection after off-road driv-
ing
●Sand and mud that has accu-
mulated in bra ke drums and
around brake di scs may affect
braking efficiency and may
damage brake system compo-
nents.
●Always perform a maintenance
inspection aft er each day of
off-road driving that has taken
you through rough terrain, sand,
mud, or water. For scheduled
maintenance information, refer
to the “Scheduled Maintenance
Guide” or “Owner’s Manual
Supplement”.

3986-1. Maintenance and care
6-1.Maintenance and care
Working from top to bottom,
liberally apply water to the
vehicle body, wheel wells and
underside of the vehicle to
remove any dirt and dust.
 Wash the vehicle body using
a sponge or soft cloth, such
as a chamois.
 For hard-to-remove marks,
use car wash soap and rinse
thoroughly with water.
 Wipe away any water.
 Wax the vehicle when the
waterproof coating deterio-
rates.
If water does not bead on a clean
surface, apply wax when the vehi-
cle body is cool.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors
• Turn off the power back door
Start washing from the front of the
vehicle. Extend the mirrors before
driving.
●Brushes used in automatic car
washes may scratch the vehicle
surface, parts (wheel, etc.) and
harm your vehicle’s paint.
●Rear spoiler may not be washable
in some automatic car washes.
There may also be an increased
risk of damage to vehicle.
■High pressure car washes
As water may enter the cabin, do
not bring the nozzle tip near the
gaps around the doors or perimeter
of the windows, or spray these
areas continuously.
■When using a car wash
If the door handle becomes wet
while the electronic key is within the
effective range, the door may lock
and unlock repeatedly. In that case,
follow the following correction pro-
cedures to wash the vehicle:
●Place the key in a position 6 ft. (2
m) or more separate from the
vehicle while the vehicle is being
washed. (Take care to ensure that
the key is not stolen.)
●Set the electronic key to bat-
tery-saving mode to disable the
smart key system. ( P.147)
■Wheels and wheel ornaments
●Remove any dirt immediately by
using a neutral detergent.
●Wash detergent off with water
immediately after use.
●To protect the paint from damage,
make sure to obs erve the follow-
ing precautions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the wheels when they are hot, such
as after driving or parking in hot
weather
■Brake pads and calipers
Rust may form if the vehicle is
parked with wet brake pads or disc
rotors, causing them to stick. Before
parking the vehicle after it is
washed, drive slo wly and apply the
brakes several times to dry the
parts.
Cleaning and protect-
ing the vehicle exte-
rior
Perform cleaning in a man-
ner appropriate to each
component and its material.
Cleaning instructions

3996-1. Maintenance and care
6
Maintenance and care
■Bumpers
Do not scrub with abrasive cleaners.
■Plated portions
If dirt cannot be removed, clean the
parts as follows:
●Use a soft cloth dampened with an
approximately 5% solution of neu-
tral detergent and water to clean
the dirt off.
●Wipe the surface with a dry, soft
cloth to remove any remaining
moisture.
●To remove oily deposits, use alco-
hol wet wipes or a similar product.
WARNING
■When washing the vehicle
Do not apply water to the inside of
the engine compartment. Doing
so may cause the electrical com-
ponents, etc. to catch fire.
■When cleaning the windshield
(vehicles with rain-sensing
windshield wipers)
Set the wiper switch to off.
If the switch is in “AUTO”, the wip-
ers may operate unexpectedly in
the following situations, and may
result in hands being caught or
other serious injuries and cause
damage to the wiper blades.
Off
AUTO
●When the upper part of the
windshield where the raindrop
sensor is located is touched by
hand
●When a wet rag or similar is
held close to the raindrop sen-
sor
●If something bumps against the
windshield
●If you directly touch the raindrop
sensor body or if something
bumps into the ra indrop sensor
■Precautions regarding the
exhaust pipe
Exhaust gasses cause the
exhaust pipe to become quite hot.
When washing the vehicle, be
careful not to touch the pipe until it
has cooled sufficiently, as touch-
ing a hot exhaust pipe can cause
burns.
■Precaution regarding the rear
bumper with Blind Spot Moni-
tor
If the paint of th e rear bumper is
chipped or scratched, the system
may malfunction. If this occurs,
consult your Toyota dealer.
NOTICE
■To prevent paint deteriora-
tion and corrosion on the
body and components (alumi-
num wheels, etc.)
●Wash the vehicle immediately in
the following cases:
• After driving nea r the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on the paint surface
• If dead insects, insect droppings or bird droppings are present on
the paint surface
• After driving in an area contami- nated with soot, oily smoke,
mine dust, iron powder or chem-
ical substances

4006-1. Maintenance and care
NOTICE
• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gasoline are spilled on the paint
surface
●If the paint is chipped or
scratched, have it repaired
immediately.
●To prevent the wheels from cor-
roding, remove any dirt and
store in a place with low humid-
ity when storing the wheels.
■Cleaning the exterior lights
●Wash carefully. Do not use
organic substances or scrub
with a hard brush.
This may damage the surfaces
of the lights.
●Do not apply wax to the sur-
faces of the lights.
Wax may cause damage to the
lenses.
■When using an automatic car
wash (vehicles with
rain-sensing windshield wip-
ers)
Set the wiper switch to the off
position.
If the wiper switch is in “AUTO”,
the wipers may operate and the
wiper blades may be damaged.
■When using a high pressure
car wash
●When washing the vehicle, do
not spray the came ra or its sur-
rounding area directly with a
high pressure washer. Shock
applied from high pressure
water may cause the device to
not operate normally.
●Do not spray water directly on
the radar which is equipped
behind the emblem. Otherwise
it may cause the device to be
damaged.
●Do not bring the nozzle tip close
to boots (rubber or resin manu-
factured cover), connectors or
the following parts. The parts
may be damaged if they come
into contact with high-pressure
water.
• Traction related parts
• Steering parts
• Suspension parts
• Brake parts
●Keep the cleaning nozzle at
least 11.9 in. (30 cm) away from
the vehicle body. Otherwise
resin section, s uch as moldings
and bumpers, may be deformed
and damaged.
Also, do not continuously hold the
nozzle in the same place.
●Do not spray the lower part of
the windshield continuously.
If water enters the air conditioning
system intake located near the
lower part of the windshield, the
air conditioning system may not
operate correctly.
●Do not wash the underside of
the vehicle using a high pres-
sure car washer.

4046-2. Maintenance
6-2.Maintenance
■Repair and replacement
It is recommended that genuine
Toyota parts be used for repairs to
ensure performanc e of each sys-
tem. If non-Toyota parts are used in
replacement or if a repair shop other
than a Toyota dealer performs
repairs, confirm the warranty cover-
age.
■Allow inspection and repairs to
be performed by a Toyota
dealer
●Toyota technicians are
well-trained specialists and are
kept up to date with the latest ser-
vice information. They are well
informed about the operation of all
systems on your vehicle.
●Keep a copy of the repair order. It
proves that the maintenance that
has been performed is under war-
ranty coverage. If any problem
should arise while your vehicle is
under warranty, your Toyota
dealer will promptly take care of it.
General maintenance should be
performed on a daily basis. This
can be done by yourself or by a
Toyota dealer.
Scheduled maintenance should
be performed at specified inter-
vals according to the mainte-
nance schedule.
For details about maintenance
items and schedules, refer to the
“Scheduled Maintenance Guide” or
“Owner’s Manual Supplement”.
Maintenance require-
ments
To ensure safe and econom-
ical driving, day-to-day care
and regular maintenance
are essential. It is the
owner’s responsibility to
perform regular checks.
Toyota recommends the fol-
lowing maintenance:
WARNING
■If your vehicle is not properly
maintained
Improper maintenance could
result in serious damage to the
vehicle and possible death or seri-
ous injury.
■Handling of the 12-volt bat-
tery
●Engine exhaust, some of its
constituents, and a wide variety
of automobile components con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects and
other reproductive harm. Work
in a well ventilated area.
●Oils, fuels and fluids contained
in vehicles as well as waste pro-
duced by component wear con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects or
other reproductive harm. Avoid
exposure and wash any
affected area immediately.
●12-volt battery posts, terminals
and related accessories con-
tain lead and lead compounds
which are known to cause brain
damage. Wash your hands after
handling. ( P.419)
General maintenance
Scheduled maintenance

4066-2. Maintenance
General maintenance
Listed below are the general
maintenance items that
should be performed at the
intervals specified in the
“Owner’s Warranty Informa-
tion Booklet” or “Owner’s
Manual Supplement/Sched-
uled Maintenance Guide”. It
is recommended that any
problem you notice should
be brought to the attention
of your Toyota dealer or
qualified service shop for
advice.
WARNING
■If the hybrid system is operat-
ing
Turn the hybrid system off and
ensure that there is adequate
ventilation before performing
maintenance checks.
Engine compartment
ItemsCheck points
Brake fluid
Is the brake fluid at
the correct level?
(  P.418)
Engine/power
control unit
coolant
Is the
engine/power con-
trol unit coolant at
the correct level?
( P.416)
Engine oil
Is the engine oil at
the correct level?
( P.414)
Exhaust sys-
temThere should not
be any fumes or
strange sounds.
Radiator/con-
denser
The radiator and
condenser should
be free from for-
eign objects.
( P.417)
Washer fluid
Is there sufficient
washer fluid?
( P.418)
Luggage compartment
ItemsCheck points
12-volt batteryCheck the connec-
tions. ( P.419)
Vehicle interior
ItemsCheck points
Accelerator
pedal
• The accelerator
pedal should
move smoothly
(without uneven
pedal effort or
catching).
Hybrid trans-
mission “Park”
mechanism
• When parked on a slope and the
shift lever is in P,
is the vehicle
securely
stopped?
ItemsCheck points

4106-3. Do-it-yourself maintenance
6-3.Do-it-yourself maintenance
Do-it-yourself ser vice
precautions
If you perform maintenance
by yourself, be sure to fol-
low the correct procedure
as given in these sections.
Maintenance
ItemsParts and tools
12-volt battery
condition
( P.419)
•Grease
• Conventional
wrench (for ter-
minal clamp
bolts)
Brake fluid
level ( P.418)
• FMVSS No.116
DOT 3 or SAE
J1703 brake fluid
• Rag or paper towel
• Funnel (used only for adding
brake fluid)
Engine/power
control unit
coolant level
( P.416)
• “Toyota Super
Long Life Cool-
ant” or a similar
high quality eth-
ylene gly-
col-based
non-silicate,
non-amine,
non-nitrite and
non-borate cool-
ant with long-life
hybrid organic
acid technology
For the U.S.A.:
“Toyota Super
Long Life Cool-
ant” is pre-mixed
with 50% cool-
ant and 50%
deionized water.
For Canada:
“Toyota Super
Long Life Cool-
ant” is pre-mixed
with 55% cool-
ant and 45%
deionized water.
• Funnel (used only for adding
coolant)
Engine oil level
( P.414)
• “Toyota Genuine
Motor Oil” or
equivalent
• Rag or paper towel
• Funnel (used only for adding
engine oil)
Fuses
( P.444)• Fuse with same
amperage rating
as original
ItemsParts and tools

4116-3. Do-it-yourself maintenance
6
Maintenance and care
Hybrid battery
(traction bat-
tery) air intake
vent (P.439)• Vacuum cleaner,
etc.
• Phillips screw- driver
Headlight aim
( P.446)• Phillips-head
screwdriver
Light bulbs
( P.447)
• Bulb with same
number and
wattage rating as
original
• Phillips-head screwdriver
• Flathead screw- driver
• Wrench
Radiator and
condenser
(  P.417)

Tire inflation
pressure
( P.434)• Tire pressure
gauge
• Compressed air source
Washer fluid
( P.418)
• Water or washer
fluid containing
antifreeze (for
winter use)
• Funnel (used only for adding
water or washer
fluid)
WARNING
The engine compartment contains
many mechanisms and fluids that
may move suddenly, become hot,
or become electrically energized.
To avoid death or serious injury,
observe the following precautions.
ItemsParts and tools■When working on the engine
compartment
●Make sure that the “ACCES-
SORY” or “IGNITION ON” on
the multi-information display
and the “READY” indicator are
both off.
●Be careful not to touch the
engine, power control unit, radi-
ator, exhaust manifold, etc. right
after driving as they may be hot.
Oil and other fluids may also be
hot.
●Do not leave anything that may
burn easily, such as paper and
rags, in the engine compart-
ment.
●Do not smoke, cause sparks or
expose an open flame to fuel.
Fuel fumes are flammable.
■When working near the elec-
tric cooling fan or radiator
grille
Be sure the power switch is off.
With the power switch in ON, the
electric cooling fa n may automati-
cally start to run if the air condi-
tioning is on and/or the coolant
temperature is high. ( P.417)
■Safety glasses
Wear safety glasses to prevent
flying or falling material, fluid
spray, etc. from getting in your
eyes.
NOTICE
■If you remove the air cleaner
filter
Driving with the air cleaner filter
removed may cause excessive
engine wear due to dirt in the air.