airbag TOYOTA HIGHLANDER HYBRID 2023 Owners Manual

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HIGHLANDER HEV_U
Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt, SRS airbag and headlight aim instructions for
Canadian owners
IndexSearch by symptom
Search alphabetically

2TABLE OF CONTENTS
For your information ........................5
Reading this manual ...................... 10
How to search ................................ 11
Pictorial index ................................ 12
1-1. For safe use Before driving ........................ 24
For safe driving ..................... 25
Seat belts .............................. 27
SRS airbags .......................... 34
Front passenger occupant clas- sification system.................. 43
Exhaust gas precautions....... 48
1-2. Child safety Riding with children ............... 49
Child restraint systems .......... 50
1-3. Emergency assistance Safety Connect ..................... 65
1-4. Hybrid system Hybrid system features ......... 69
Hybrid system precautions .... 73
1-5. Theft deterrent system Immobilizer system ............... 77
Alarm ..................................... 78
2-1. Instrument cluster Warning lights and indicators............................................ 82
Gauges and meters (7-inch dis- play) .................................... 87
Gauges and meters (12.3-inch display)................................ 91
Multi-information display (7-inch display)................................ 96
Multi-information display (12.3-inch display)............ 106
Head-up display ................. 114Energy monitor/consumption
screen .............................. 119
3-1. Key information Keys ................................... 124
3-2. Opening, closing and locking the doors
Side doors .......................... 127
Back door ........................... 131
Smart key system .............. 142
3-3. Adjusting the seats Front seats ......................... 147
Rear seats.......................... 148
Driving position memory .... 153
Head restraints................... 156
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 159
Inside rear view mirror ....... 160
Digital Rearview Mirror....... 161
Outside rear view mirrors ... 171
3-5. Opening, closing the win- dows and moon roof
Power windows .................. 173
Moon roof ........................... 176
Panoramic moon roof......... 179
4-1. Before driving Driving the vehicle.............. 184
Cargo and luggag e............ 19

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Vehicle load limits .............. 194
Trailer towing...................... 195
Dinghy towing .................... 206
4-2. Driving procedures Power (ignition) switch ....... 207
EV drive mode ................... 211
1For safety and security
2Vehicle status information
and indicators
3Before driving
4Driving

4TABLE OF CONTENTS
Positioning a floor jack .......395
Engine compartment .......... 396
12-volt battery .................... 402
Tires ................................... 404
Tire inflation pressure......... 415
Wheels ............................... 417
Air conditioning filter ........... 418
Cleaning the hybrid battery (trac- tion battery) air intake vents......................................... 420
Electronic key battery ......... 423
Checking and replacing fuses ......................................... 425
Headlight aim ..................... 427
Light bulbs .......................... 428
7-1. Essential information Emergency flashers ........... 438
If your vehicle has to be stopped in an emergency .............. 438
If the vehicle is submerged or water on the road is rising
......................................... 439
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................... 441
If you think something is wrong ......................................... 443
If a warning light turns on or a warning buzzer sounds .... 445
If a warning message is dis- played .............................. 456
If you have a flat tire ........... 461
If the hybrid system will not start ......................................... 474
If you lose your keys .......... 475
If the fuel filler door cannot be opened ............................. 476
If the electronic key does not operate properly ............... 477If the 12-volt battery is dis-
charged ............................ 479
If your vehicle overheats .... 484
If the vehicle becomes stuck ......................................... 488
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................................. 490
Fuel information ................. 498
Tire information .................. 500
8-2. Customization Customizable features ....... 510
8-3. Initialization Items to initialize ................ 523
9-1. For owners Reporting safety defects for U.S. owners ............................. 526
Reporting safety defects for Canadian owners ............. 526
Seat belt instructions for Cana- dian owners (in French) ... 527
SRS airbag instructions for Canadian owners (in French)
......................................... 528
Headlight aim instructions for Canadian owners (in French)......................................... 53
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What to

do if... (Troubleshooting)
......................................... 538
Alphabetical Index.............. 541
7When trouble arises
8Vehicle specifications
9For owners
Index

6
work properly or the danger that
it may work in situations where it
should not be working.
The installation of a mobile
two-way radio system in your
vehicle could affect electronic
systems such as:
Hybrid system
 Multiport fuel injection sys-
tem/sequential multiport fuel
injection system
 Toyota Safety Sense 2.5 +
 Anti-lock brake system
 SRS airbag system
 Seat belt pretensioner system
Be sure to check with your Toy-
ota dealer for precautionary
measures or special instructions
regarding installation of a mobile
two-way radio system.
High voltage parts and cables
on the hybrid vehicles emit
approximately the same amount
of electromagnetic waves as the
conventional gasoline powered
vehicles or home electronic
appliances despite of their elec-
tromagnetic shielding.
Unwanted noise may occur in
the reception of the mobile
two-way radio. The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
• Engine speed/Electric motor
speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving assist systems
• Images from the cameras
Your vehicle is equipped with cam-
eras. Contact your Toyota dealer for
the location of re cording cameras.
The recorded data varies
according to the vehicle grade
level and options with which it is
equipped.
These computers do not record
conversations or sounds, and
only record images outside of
the vehicle in certain situations.
Data Transmission
Your vehicle may transmit the data
recorded in these computers to
Toyota without notification to you.
Data usage
Toyota may use the data recorded
in this computer to diagnose mal-
functions, conduct research and
development, and improve quality.
Toyota will not disclose the
recorded data to a third party
except:
• With the consen t of the vehicle
owner or with the consent of the
lessee if the vehicle is leased
Installation of a mobile
two-way radio system
Vehicle data recording

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EDR data with the type of per-
sonally identifying data rou-
tinely acquired during a crash
investigation.
To read data recorded by an
EDR, special equipment is
required, and access to the
vehicle or the EDR is needed. In
addition to the vehicle manufac-
turer, other parties, such as law
enforcement, that have the spe-
cial equipment, can read the
information if they have access
to the vehicle or the EDR.
Disclosure of the EDR data
Toyota will not disclose the data
recorded in an EDR to a third party
except when:
• An agreement from the vehicle’s
owner (or the less ee for a leased
vehicle) is obtained
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes without
disclosing information about the
specific vehicle or vehicle owner
The SRS airbag and seat belt
pretensioner devices in your
Toyota contain explosive chemi-
cals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are,
this may cause an accident such
as fire. Be sure to have the sys-
tems of the SRS airbag and seat
belt pretensioner removed and
disposed of by a qualified ser-
vice shop or by your Toyota
dealer before you scrap your
vehicle.
Special handling may apply, See
www.dtsc.ca.gov/hazard-
ouswaste/perchlorate.
Your vehicle has components
that may contain perchlorate.
These components may include
airbag, seat belt pretensioners,
and wireless remote control bat-
teries.
The word “QR Code” is regis-
tered trademark of DENSO
WAVE INCORPORATED in
Japan and other countries.
Scrapping of your Toyota
Perchlorate Material
“QR code”

20Pictorial index
■Interior
SRS airbags .................................................... ...................... P.34
Floor mats..................................................... ........................ P.24
Front seats .................................................... ...................... P.147
Rear seats ..................................................... ...................... P.148
Head restraints ................................................ ................... P.156
Seat belts ..................................................... ......................... P.27
Console box ....................................................................... P.347
Inside lock buttons ............................................ ................ P.130
Cup holders .................................................... .................... P.347
Assist grips ................................................... ..................... P.363
Rear seat entertainment system
*1, 2
*1
: If equipped
*2: Refer to “MULTIMEDIA OWNER’S MANUAL”.

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1
1
For safety and security
For safety and security
.1-1. For safe useBefore driving ................. 24
For safe driving .............. 25
Seat belts ....................... 27
SRS airbags ................... 34
Front passenger occupant classification system .... 43
Exhaust gas precautions ..................................... 48
1-2. Child safety Riding with children ........ 49
Child restraint systems... 50
1-3. Emergency assistance Safety Connect .............. 65
1-4. Hybrid system Hybrid system features .. 69
Hybrid system precautions ..................................... 73
1-5. Theft deterrent system Immobilizer sys tem ........77
Alarm.............................. 78

341-1. For safe use
■Location of the SRS airbags
SRS front airbagsSRS driver airbag/front passenger airbag
Can help protect the head and chest of the driver and front passenger from
impact with interior components
SRS knee airbag
Can help provide dr iver protection
SRS seat cushion airbag
Can help restrain the front passenger
SRS side and curtain shield airbags
SRS front side airbags
Can help protect the torso of the front seat occupants
SRS airbags
The SRS airbags inflate when the vehicle is subjected to cer-
tain types of severe impacts that may cause significant injury
to the occupants. They work together with the seat belts to
help reduce the risk of death or serious injury.
SRS airbag system

351-1. For safe use
1
For safety and security
SRS curtain shield airbags
• Can help protect primarily the head of occupants in the outer seats
• Can help prevent the occupants from being thrown from the vehi cle in the
event of vehicle rollover
■SRS airbag system components
Front passenger airbag
“PASS AIR BAG ON” and “PASS AIR BAG OFF” indicator lights
Front side airbags
Curtain shield airbags
Side impact sensors (rear)
SRS warning light
Front passenger occupant classification system (ECU and sen-
sors)
Driver airbag
Side impact sensors (front door)
Side impact sensors (front)
Seat belt pretensioners and force limiters
Seat cushion airbag
Driver’s seat position sensor
Driver’s knee airbag
Driver’s seat bel t buckle switch
Front impact sensors

361-1. For safe use
Airbag sensor assembly
Your vehicle is equipped with ADVANCED AIRBAGS designed
based on the US motor vehicle safety standards (FMVSS208). The
airbag sensor assembly (ECU) cont rols airbag deployment based on
information obtained from the sensors etc. shown in the system
components diagram above. This in formation includes crash sever-
ity and occupant information. As the airbags deploy, a chemical
reaction in the inflators quickly fills the airbags with non-toxic gas to
help restrain the motion of the occupants.
■If the SRS airbags deploy
(inflate)
●Slight abrasions, burns, bruising
etc., may be sustained from SRS
airbags, due to the extremely high
speed deployment (inflation) by
hot gases.
●A loud noise and white powder will
be emitted.
●Parts of the airbag module (steer-
ing wheel hub, airbag cover and
inflator) as well as the front seats,
parts of the front and rear pillars,
and roof side rails, may be hot for
several minutes. T he airbag itself
may also be hot.
●The windshield may crack.
●The hybrid system will be stopped
and fuel supply to the engine will
be stopped. ( P. 7 6 )
●All of the doors will be unlocked.
( P.128)
●The brakes and st op lights will be
controlled automatically. ( P.312)
●The interior lights will turn on auto-
matically. ( P.345)
●The emergency flashers will turn
on automatically. ( P.438)
●For Safety Connect subscribers, if
any of the following situations
occur, the system is designed to
send an emergency call to the
response center, notifying them of
the vehicle’s location (without
needing to push the “SOS” button)
and an agent will attempt to speak with the occupants to ascertain
the level of emergency and assis-
tance required. If the occupants
are unable to communicate, the
agent automatically treats the call
as an emergency and helps to dis-
patch the necessary emergency
services. (
P. 6 5 )
• An SRS airbag is deployed.
• A seat belt pretensioner is acti- vated.
• The vehicle is involved in a severe rear-end collision.
■SRS airbag deployment condi-
tions (SRS front airbags)
●The SRS front airbags will deploy
in the event of an impact that
exceeds the set threshold level
(the level of forc e corresponding
to an approximately 12 - 18 mph
[20 - 30 km/h] frontal collision with
a fixed wall that does not move or
deform).
However, this threshold velocity will
be considerably higher in the follow-
ing situations:
• If the vehicle strikes an object, such as a parked vehicle or sign
pole, which can move or deform
on impact
• If the vehicle is involved in an underride collision, such as a colli-
sion in which the front of the vehi-
cle “underrides”, or goes under,
the bed of a truck
●Depending on the type of collision,
it is possible that only the seat belt
pretensioners and SRS seat cush-