services TOYOTA HILUX 2018 Owners Manual

521-1. For safe use
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■If the SRS airbags deploy (inflate)
● Slight abrasions, burns, bruising etc., may be sustained from SRS airbags,
due to the extremely high speed deployment (inflation) by hot gases.
● A loud noise and white powder will be emitted.
● Vehicles without SRS curtain shield airbags: Parts of the airbag module
(steering wheel hub, airbag cover and inflator) as well as the front seats may
be hot for several minutes. The airbag itself may also be hot.
● Vehicles with SRS curtain shield airbags: Parts of the airbag module (steer-
ing wheel hub, airbag cover and inflator) as well as the front seats, parts of
the front and rear pillars, and roof side rails, may be hot for several minutes.
The airbag itself may also be hot.
● The windshield may crack.
● Vehicles with ERA-GLONASS/EVAK: If the SRS airbags deploy or vehicle
rollover*1, the system is designed to send an emergency call*2 to the ERA-
GLONASS/EVAK control center, notifying them of the vehicle’s location
(without needing to push the “SOS” button) and an agent will attempt to
speak with the occupants to ascertain the level of emergency and assis-
tance required. If the occupants are unable to communicate, the agent auto-
matically treats the call as an emergency and helps to dispatch the
necessary emergency services. ( P. 520)
*1: Depending on the model
*2: In some cases, the call cannot be made. (P. 523)
■ SRS airbag deployment conditions (SRS front airbags)
● The SRS front airbags will deploy in the event of an impact that exceeds the
set threshold level (the level of force corresponding to an approximately 20 -
30 km/h [12 - 18 mph] frontal collision with a fixed wall that does not move or
deform).
However, this threshold velocity will be considerably higher in the following
situations:
• If the vehicle strikes an object, such as a parked vehicle or sign pole,
which can move or deform on impact
• If the vehicle is involved in an underride collision, such as a collision in
which the front of the vehicle “underrides”, or goes under, the bed of a
truck
● Depending on the type of collision, it is possible that only the seat belt pre-
tensioners will activate.
● Vehicles with front passenger occupant classification system: The SRS front
airbags for the front passenger will not activate if there is no passenger sit-
ting in the front passenger seat. However, the SRS front airbags for the front
passenger may deploy if luggage is put in the seat, even if the seat is unoc-
cupied.

5216-4. Using the other interior features
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Interior features
■Automatic Emergency Calls
If any airbag deploys, the system is designed to automatically call
the ERA-GLONASS/EVAK control center.* The answering operator
receives the vehicle’s location, the time of the incident and the vehi-
cle VIN, and attempts to speak with the vehicle occupants to
assess the situation. If the occupants are unable to communicate,
the operator automatically treats the call as an emergency and con-
tacts the nearest emergency services provider (112 system etc.) to
describe the situation and request that assistance be sent to the
location.
*: In some cases, the call cannot be made. ( P. 523)
■Manual Emergency Calls
In the event of an emergency, press the “SOS” button to call the
ERA-GLONASS/EVAK control center.* The answering operator will
determine your vehicle’s location, assess the situation, and dis-
patch the necessary assistance required.
If you accidentally press the “SOS” button, tell the operator that you are
not experiencing an emergency.
*: In some cases, the call cannot be made. ( P. 523)
Emergency Notification Services

5236-4. Using the other interior features
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6
Interior features
WARNING
■When the Emergency Call may not be made
● It may not be possible to make Emergency Calls in any of the following sit-
uations. In such cases, report to emergency services provider (112 system
etc.) by other means such as nearby public phones.
• Even when the vehicle is in the cellular phone service area, it may be
difficult to connect to the ERA-GLONASS/EVAK control center if the
reception is poor or the line is busy. In such cases, even though the sys-
tem attempts to connect to the ERA-GLONASS/EVAK control center,
you may not be able to connect to the ERA-GLONASS/EVAK control
center to make Emergency Calls and contact emergency services.
• When the vehicle is out of the cellular phone service area, the Emer-
gency Calls cannot be made.
• When any related equipment (such as the “SOS” button panel, indicator
lights, microphone, speaker, DCM, antenna, or any wires connecting
the equipment) is malfunctioning, damaged or broken, the Emergency
Call cannot be made.
• During an Emergency Call, the system makes repeated attempts to
connect to the ERA-GLONASS/EVAK control center. However, if it can-
not connect to the ERA-GLONASS/EVAK control center due to poor
radio wave reception, the system may not be able to connect to the cel-
lular network and the call may finish without connecting. The red indica-
tor light will blink for approximately 30 seconds to indicate this
disconnection.
• This device may not function if a shock is applied to it.
● If the battery’s voltage decreases or there is a disconnection, the system
may not be able to connect to the ERA-GLONASS/EVAK control center.
■ When the Emergency Call system is replaced with a new one
The Emergency Call system should be registered. Contact any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer.

5337-2. Maintenance
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Maintenance and care
■Where to go for maintenance service?
In order to maintain your vehicle in the best possible condition, Toyota recom-
mends that maintenance service operations as well as other inspections and
repairs be carried out by authorized Toyota retailers or Toyota authorized
repairers, or any reliable repairers. For repairs and services covered by your
warranty, please visit an authorized Toyota retailer or repairer, who will use
genuine Toyota parts in repairing any difficulties you may encounter. There
can also be advantages in utilizing authorized Toyota retailers or repairers for
non-warranty repairs and services, as members of the Toyota network will be
able to expertly assist you with any difficulties you may encounter.
Your Toyota retailer or Toyota authoriz ed repairer, or any reliable repairer will
perform all of the scheduled maintenance on your vehicle reliably and eco-
nomically due to their experience with Toyota vehicles.
■ Does your vehicle need repairs?
Be on the alert for changes in performance and sounds, and visual tip-offs
that indicate service is needed. Some important clues are:
● Engine missing, stumbling or pinging
● Appreciable loss of power
● Strange engine noises
● A fluid leak under the vehicle (However, water dripping from the air condi-
tioning system after use is normal.)
● Change in exhaust sound (This may indicate a dangerous carbon monoxide
leak. Drive with the windows open and have the exhaust system checked
immediately.)
● Flat-looking tires, excessive tire squeal when cornering, uneven tire wear
● Vehicle pulls to one side when driven straight on a level road
● Strange noises related to suspension movement
● Loss of brake effectiveness, spongy feeling brake pedal or clutch pedal,
pedal almost touches the floor, vehicle pulls to one side when braking
● Engine coolant temperature continually higher than normal
If you notice any of these clues, take your vehicle to any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer as soon as pos-
sible. Your vehicle may need adjustment or repair.