TOYOTA MATRIX 2003 E130 / 1.G Scheduled Maintenance Guide

Toyota Maintenance and Repair Support7
TrueStart Batteries
The reputation for quality and reliability was likely a key reason behind your
decision to buy a Toyota. That overall quality is present in each of the compo-
nents of your car or truck, including the battery. When it’s time for a replace-
ment, your Toyota dealer is the only place to find a battery with the power to
start and operate your vehicle like new.
To maintain the original performance designed into your Toyota, a replacement
battery must meet Toyota’s specifications for Cold Cranking Amps (CCA) and
Reserve Capacity (RC). RC, a specification often not met by aftermarket brands,
supplies the power you need during high-demand conditions such as driving in
heavy traffic. RC is also what gives you the powerto operate electronic accessories
with the engine off. By choosing a TrueStart,
™you can be confident your battery
will meet your needs, every day.
Warranty coverage is another important consideration when selecting a battery.
TrueStart
™batteries feature a free replacement period of 24 months or the
remainder of the Toyota New Vehicle Limited Warranty, whichever is longer.
Following the free replacement period, warranty coverage is prorated from
months 25—84 in two simple tiers. See your Toyota dealer for more details.
Don’t entrust your Toyota’s performance to anything less than the best: Genuine
Toyota TrueStart
™Batteries.
WARNING: Battery posts, terminals and related accessories contain lead and
lead compounds, chemicals known to the State of California to cause cancer
and reproductive harm.
Wash hands after handling.

Toyota Maintenance and Repair Support8
Collision Repair Parts
Insist on Genuine Toyota Quality
If you’re involved in a collision, you wantyour vehicle to be returned to its pre-
accident condition when repaired. To maintain your Toyota’s value, it’s important
to make sure it is repaired with Genuine Toyota Parts. Some repair shops and
insurance companies may suggest using imitation or used salvage parts to save
money. However, these parts do not meetToyota’s high standards for quality, fit
and corrosion resistance. In addition, imitation and used salvage parts are not
covered by any Toyota warranty (see box below).
To maintain the appearance, performance and safety of your Toyota, make sure
only Genuine Toyota Parts are used forcollision repairs. Protect your investment
— insist on Genuine Toyota quality.
Toyota warranty coverage remains intact when vehicle repairs are completed
with Genuine Toyota Parts. Toyota warranties do not cover imitation or used
salvage parts or any damage or failures caused by the use of such parts.
In Case of Accident, Be an Informed Owner
Toyota believes customers have the right to choose the types of parts used in the
repair of their vehicles. That’s why Toyota supports full disclosure by repair shops
and insurance companies regarding parts used for collision repair. The following
information is provided to help you understand the differences in the types of
parts that could be used in the repair of your vehicle.
General Information
“Collision repair parts” or “replacement crash parts” are the parts typically
replaced during the repair of a vehicle that has been damaged in a collision.
These parts include exterior sheet metal such as fenders, hoods, doors and
related components; and plastic components such as bumper covers and
lamp assemblies.

Toyota Maintenance and Repair Support9
Collision Repair Parts
Warranty Coverage
Warranties for collision repair parts are provided by the manufacturer or distribu-
torof the parts. Warranty coverage varies. Your insurance company or collision
repair facility should provide you with written warranty statements for all parts
used in the repair of your vehicle.
Types of Collision Repair Parts
New original-equipment manufacturer (OEM):Parts that are made by the
vehicle manufacturer or one of its licensees and distributed through its normal
channels. These parts maintain the manufacturer’s vehicle warranty.
Aftermarket or imitation:Parts that are made by companies other than the
vehicle manufacturer or its licensees.
Recycled or used salvage:Used parts and assemblies thathave been removed
from another vehicle. There are no systems in place to regulate the quality or
safety of these parts.
Remanufactured:Parts that have been returned to like-new condition through
repair, refurbishing or rebuilding.
Due to the critical nature of Supplemental Restraint Systems (also known as
air bags), Toyota does not support the use of imitation or used parts for their
repair. Only new Genuine Toyota Parts should be used to repair or replace
Supplemental Restraint Systems.

Toyota Maintenance and Repair Support10
Do-It-Yourself Products
When it’s time to replace key wear items on your vehicle, don’t settle for less
than Genuine Toyota Parts. Available exclusively through Toyota dealerships,
Genuine Toyota Parts meet the higheststandards of quality and performance and
are built to exact factory specifications. Here are a few of your vehicle’s compo-
nents that are particularly subject to wear and some benefits of replacing them
with Genuine Toyota Parts.
Genuine Toyota Iridium Spark Plugs*
•Specially designed to work with your vehicle’s ignition system.
•Feature a smaller center electrode than conventional plugs, which translates
into better performance.
•Made with iridium formaximum durability.
Genuine Toyota Brake Pads
•Friction materials selected for optimum performance when matched with
Toyota brake drums or rotors.
•Precision-machined backing plates allow pads to move freely within the
calipers for smooth, efficient braking.
Genuine Toyota Wiper Inserts
•Cutto match the exact length and shape of your vehicle’s wiper blades for a
proper and secure fit.
•Constructed of compression-molded natural rubber — not synthetic — for
superior wiping performance.
Always use the right spark plugs for yourengine. The wrong plugs can have a
negative impact on fuel economy and overall engine performance.*

Toyota Maintenance and Repair Support11
Do-It-Yourself Products
Genuine Toyota Chemicals
Toyota offers a complete line of products to help you keep your Toyota looking and
running like new. To safeguard yourvehicle’s appearance, you’ll find everything
from fabric spot remover and glass cleanerto liquid car wash and touch-up paint.
When it’s time to get under the hood (or under the car), products such as fuel
injector cleaner, brake fluid and silicone spray will help you get the job done.
All of these products are formulated specifically for use with Toyota vehicles, so you
can be confident you’re giving your vehicle the best care possible, inside and out.
Genuine Toyota Antifreeze Coolant
Genuine Toyota Long Life Antifreeze Coolant is the same high-quality, factory-fill
product found in all new Toyotas. You’ll know it by its distinctive red color. It
provides maximum protection and durability without the use of harmful silicates.
And because it’s compatible with non-metallic materials, it helps extend the life
of water-pump seals. Don’t trust your engine to anything less than the best:
Genuine Toyota Long Life Antifreeze Coolant.
Genuine Toyota Motor Oil
Your Toyota’s engine features highly advanced technology to ensure superior
performance, reliability and fuel economy. Genuine Toyota Motor Oil is formulated
with a special combination of lube-base stocks and an additive blend to maxi-
mize the benefits of this technology. Make sure you’re getting the most out of
your engine by always putting the bestinto it: Genuine Toyota Motor Oil.

Toyota Maintenance and Repair Support12
Toyota PartsCenters
If you plan to perform your own maintenance or repairs on your Toyota, be sure
to check out your nearby Toyota Parts Center (TPC). More than 535 Toyota dealer-
ships nowhave a TPC, which is an in-dealership parts store offering a wide
selection of automotive products. All TPCs feature a complete line of Genuine
Toyota maintenance parts and car-care products for do-it-yourselfers.
In addition to Toyota maintenance and repair products, TPCs offer free technical
advice to Toyota owners who want to service their own vehicles. You’ll also find
model-specific parts application guides and how-to brochures covering most
common maintenance jobs. Both are provided to customers free of charge.
Toyota Parts Centers are open during regular dealership hours; many also have
extended evening and weekend hours. If you’re a do-it-yourselfer, stop by and
experience the service, selection and value offered by your local TPC.

Toyota Maintenance and Repair Support13
ToyotaService Manuals
If you’ll be doing some of your own maintenance and repair work on your vehi-
cle, a Toyota service manual will be one of your most valuable tools. Toyota offers
three types of manuals to assist do-it-yourselfers. To order any of the following
manuals, call Toyota’s service publications department at (800) 622-2033.
Vehicle Repair Manual
This is the same manual used by professional technicians in Toyota dealerships
throughout the United States. It is fully illustrated and includes maintenance and
repair procedures for all vehicle mechanical systems. It also includes instructions
forvehicle tune-ups.
Electrical Systems Manual
This manual provides detailed wiring diagrams for each electrical system in your
vehicle, along with troubleshooting tips and repair procedures.
Automatic Transmission/Transaxle Repair Manual
This manual includes complete procedures foroverhauling the automatic trans-
mission/transaxle of your vehicle.
For information on basic do-it-yourself maintenance items, see the “Vehicle
Maintenance and Care” and “Do-It-Yourself Maintenance” sections of your
Owner’s Manual.

Toyota Maintenance and Repair Support14
Service Agreements and Pre-Paid Maintenance
Extended Service Coverage
Toyota vehicle service agreements provide protection against unexpected repairs
formechanical breakdown of covered components beyond the factory warranty.
*
They also protect you from increases in the cost of covered repairs. In addition,
many plans include benefits such as towing, substitute transportation and travel
protection with lodging and meals.
Because they are factory-backed, Toyota service agreements are accepted at all
Toyota dealerships in the United States and Canada. That means repairs are made
only by factory-trained technicians using Genuine Toyota Parts.
Toyota Financial Services offers several levels of service agreement coverage, each
with a variety of time and mileage options.
**Your Toyota dealer can help you
select the coverage that best meets your needs.
Pre-Paid Maintenance
An excellent way to make sure your Toyota receives the recommended mainte-
nance — and to protect yourself from increases in vehicle service costs — is to
pay for maintenance services in advance.
Toyota Auto Care pre-paid maintenance plans are available for both new and
used vehicles. Benefits include oil-and-filter changes, lubrication of key chassis
parts and a 19-point vehicle inspection at each service interval. In addition, you
receive 24-hour roadside assistance, timed service reminders and a computerized
history of each service visit. The Premium Plan (available for new vehicles) also
includes tire rotations and factory-recommended maintenance at service inter-
vals of 15,000, 30,000 and 45,000 miles.
Toyota Auto Care plans offer two coverage levels as well as several options for
service intervals, time and mileage. Ask your Toyota dealer to help you select
the options that are best for you.
Vehicle service agreements are offered by Toyota Motor Insurance Services, Inc., dba Toyota Motor
Services Company in certain states. In Florida, offered by Toyota Motor Insurance Company.
Toyota Financial Services is a service mark used by Toyota Motor Insurance Services, Inc.*
**

General Maintenance Information15
Determining Your Vehicle’s Maintenance Needs
Determining the Proper Maintenance Interval
Depending on your circumstances, you should obtain maintenance for your
Toyota every 5,000 miles or every 7,500 miles. Follow these guidelines to
determine which interval to use.
5,000-Mile Intervals
Use 5,000-mile intervals if you primarily operate your vehicle under any of
the following conditions:
•Driving on unpaved or dusty roads.
•Towing a trailer or using a car-top carrier.
•Repeated trips of less than five miles in temperatures below freezing.
7,500-Mile Intervals
Use 7,500-mile intervals if you primarily operate your vehicle under conditions
other than those listed above.
Following the Maintenance Log Charts
The scheduled maintenance log identifies the maintenance required at each
mileage interval and corresponding time interval based on mileage of 1,250
miles per month. If you drive more than 1,250 miles per month, you should
obtain maintenance at the indicated mileage interval rather than the indicated
time interval.
If you choose 5,000-mile intervals, follow the instructions below the light blue
bars, such as this one:
5,000 Miles or 4 Months
If you choose 7,500-mile intervals, follow the instructions below the dark blue
bars, such as this one:
7,500 Miles or 6 Months
At15,000-mile increments, the 5,000-mile and 7,500-mile intervals coincide.
Therefore, the colored bars appear together, as in this example:
15,000 Miles or 12 Months
15,000 Miles or 12 Months

General Maintenance Information16
Determining Your Vehicle’s Maintenance Needs
Special Operating Conditions
In addition to standard maintenance items, the scheduled maintenance log
indicates services that should be performed on vehicles that are driven under
especially demanding conditions. Specific conditions require specific services,
as indicated below. The scheduled maintenance log indicates at which mileage/
time intervals each service should be performed.
You should perform these additional maintenance services if you drive primarily
under any of the conditions noted. If you drive only occasionally under these
conditions, it is not necessary to perform the additional services.
Driving on Rough, Muddy or Snow-Melted Roads
•Rotate tires
•Inspect ball joints and dust covers
•Inspect brake linings/drums and brake pads/discs
•Inspect drive shaft boots
•Inspect nuts and bolts on chassis and body
•Inspect steering linkage and boots
Driving on Unpaved or Dusty Roads
•Inspect brake linings/drums and brake pads/discs
•Inspect or change air conditioning filter
•Inspect or change engine air filter
Extensive Idling or Low-Speed Driving for Long Distances
•Inspect brake linings/drums and brake pads/discs
Towing a Trailer or Using a Car-Top Carrier
•Inspect brake linings/drums and brake pads/discs
•Inspect nuts and bolts on chassis and body
•Replace differential oil
•Replace transfercase oil
•Replace transmission fluid or oil