service TOYOTA MATRIX 2004 E130 / 1.G Scheduled Maintenance Guide
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i
egular maintenance is essential to obtaining the highest level of perfor-
mance from your Toyota. It can also enhance your vehicle’s resale value.
This booklet is designed to help you make sure your vehicle receives
proper and timely maintenance. It includes factory-recommended mainte-
nance guidelines along with informat ion on the extensive maintenance and
re pa ir support available through Toyota and your dealership.
With proper maintenance and care, your v ehicle will run better, last longer
and deliver more economical performance. Follow the recommendations in
this
Scheduled Maintenance Guideand you’ll enjoy reliability and peace of
mind from your Toyota for many years to come.
Documenting Your Investment
To h elp you verify that you’ve invested in proper maintenance, each mainte-
nance log in this booklet includes space fory our Toyota dealership to certify
that you obtained Genuine Toyota Servi ce fory our vehicle. The dealership will
mark the dealer service verification area with the following stamp (which
may be customized with the dealership’s name):
Additional Maintenance
In addition to scheduled maintenance, yo ur Toyota requires ongoing general
maintenance such as fluid checks and visual inspect ions. These procedures
are explained in the “Vehicle Ma intenance and Care” section of the
Owner’s
Man ual
. Be sure to perform these proced ures regularly to ensure the most
trouble-free operation of your vehicle.
Yo ur Passport to Performance
R
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Maintenance Records
Maintaining your vehicle according to the recommendations in this booklet is
re quired to ensure that your warranty coverage remains intact. You should keep
detailed records of vehicle maintenance, i ncluding date of service, mileage at
ti me of service and a description of service and/or parts installation performed.
The scheduled maintenance log in t his booklet can help you document this
information. If you sell your vehicle, be sure to give your maintenance records to
the new owner.
To yota will not deny a warrant y claim solely because you do not have records
to show that you maintained your vehicle. However, damage or failures caused
by lack of proper maintenance are not covered under warranty.
Maintenance Providers
Maintenance and repair services may be performed by you or by any automotive
service provider you choose. Toyota w ill not deny a warranty claim solely because
you used a service provider other than a Toyota dealership for maintenance and
re pa irs. However, damage or failures caused by improper maintenance or repairs
are not covered under warranty.
Dealer-Recommended Maintenance
Yo ur dealer may recommend more frequent maintenance intervals or more
maintenance services than those listed in the scheduled maintenance log. These
additional services are not requ ired to maintain your warranty coverage. Ask your
dealer for an explanation of any recommend ed maintenance not included in the
scheduled maintenance log.
For a complete description of Toyota warranty coverages, see the booklet
entitled
2004 Owner’s Warranty Informationlocated in your vehicle’s
glove box.
Main tenance and Toyota Warranty Coverage
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Toyota Maintenance and Repair Support
Toyota Dealership Service
Toyota Ex press Lube
Genuine Toyota Parts and Accessories
Lifetime Guarantee Replacement Parts
Tr ueStart™ Batteries
C ollision Repair Parts
Do-It-Yourself Products
Toyota Par ts Centers
Toyota Service Manuals
Service Agreements and Pre-Paid Maintenance
General Maintenance Information
Determining Your Vehicle’s Maintenance Needs
Explanation of Maintenance Items
Ve hicle Identification
Scheduled Maintenance Log
Following the Charts
Maintenance Log: 2004 Corolla and Corolla Matrix
Tab le of Con tents
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3
4
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7
8
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14
15
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21
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Toyota Maintenance and Repair Support2
Toyota De alershipService
To ensure that your vehicle receives first-
quality service and factory-authorized
par ts, Toyota recommends having main-
te nance performed by an authorized
To yota dealership.
To yota dealership technicians are experts
in the maintenance and repair of Toyota
ve hicles. They stay current on the latest
service information through Toyota tech-
nical bulletins, service publications and
tr aining courses. Many are also certified through the Toyota Certification Program,
w hich requires completion of Toyota’s specialized, state-of-the-art training as
we ll as rigorous exams through both Toyo ta and the National Institute for
Automotive Service Excellence (ASE). Feel free to ask any Toyota dealership to
show you its technicians’ credentials.
Y ou can be confident you’re g etting the best possible service for your vehicle
wh en you take it to a Toyota dealership. Why trust your investment to anything
but a team of highly qualified Toyota specialists?
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Toyota Maintenance and Repair Support3
Toyota Express Lube
With Toyota Express Lube, you get the
convenience of a quick-lube shop and
the quality and expertise you count on
wh en you go to a Toyota dealership.
Y ou also get the Express Lube guarantee:
in 29 minutes or less from the time
of write-up, a complete oil-and-filter
change using Genu ine Toyota Parts
along with a multi-point inspection,
or the next one is free.
Y ou never need an appointment to use Expr ess Lube at a Toyota dealership.
Y ou’ll be waited on promptly and your oil-and-filt er change will be done while
you wait. Express Lube also delivers outstan ding value, since the service is priced
ve ry competitively with franchised quick-lube centers.
More than 625 Toyota dealerships now offer Express Lube service. Call (800) 331-4331
for the Ex press Lube location nearest you.
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Toyota Maintenance and Repair Support4
Genuine Toyota Parts and Accessories
Genuine Toyota Parts
To safegu ard the quality, reli ability and value of your veh icle, Toyota recommends
using only Genuine Toyota Parts for maintenance and repairs. Like all Toyota
products, Genuine Toyota Parts are built to the highest standards of quality and
performance. They are also designed to fit your vehicle’s exact specifications.
Yo ur Toyota dealership maintains
an extensive inventory of Genuine
To yota Parts to meet your vehicle
service needs. And because it
is linked electronically to Toyota’s
Par ts Distribution Centers, the
dealership has quick access to any
parts it may not have in stock.
When installed by a Toyota dealership, Genu ine Toyota Parts (with the exception
of batteries) are warranted for 12 months from date of installation, regardless
of mileage, or the remainder of any applicable New Vehicle Limited Warranty,
w hichever provides greater coverage. Selected Toyota replacement parts are covered
by a lifetime warranty (see page 6). Non-Gen uine Toyota Parts — and any damage
or failures resulting from their use — ar e not covered by any Toyota warranty.
Genuine Toyota Remanufactured Parts
Toyota also offers the highest level of qu ality, fit and performance in selected
re manufactured parts. These parts enable you to economically maintain and
re pa ir your vehicle with Genuine Toyota quality. They also feature the same
wa rranty coverage as new Genuine Toyota Parts. Available parts range from
alternators to water pumps; ask your Toyota dealership for a complete list
of remanufactured product offerings.
For all your maintenance and repair needs, insist on the quality and peace
of mind you only get with Genuine Toyota Parts.
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Toyota Maintenance and Repair Support12
Toyota PartsCenters
If you plan to perform your own maintenance or repairs on your Toyota, be sure
to check out your nearby Toyota Parts Center (TPC). More than 535 Toyota dealer-
ships now have a TPC, which is an in-dealership parts store offering a wide
selection of automotive products. All TPCs feat ure a complete line of Genuine
To yota maintenance parts and car-care products for do-it-yourselfers.
In addition to Toyota maintenance and repair products, TPCs offer free technical
advice to Toyota owners who want to service their own vehicles. You’ll also find
model-specific parts application guides and ho w-to brochures covering most
common maintenance jo bs. Both are provided to customers free of charge.
To yota Parts Centers are open during regu lar dealership hours; many also have
ext ended evening and weekend hour s. If you’re a do-it-yourselfer, stop by and
ex perience the service, selection and value offered by your local TPC.
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Toyota Maintenance and Repair Support13
To yota Service Manuals
If you’ll be doing some of your own maintenance and repair work on your vehi-
cle, a Toyota service manual will be one of your most valuable tools. Toyota offers
three types of manuals to assist do-it-yourselfers. To order any of the following
manuals, call Toyota’s service publications department at (800) 622-2033.
Vehicle Repair Manual
This is the same manual used by profession al technicians in Toyota dealerships
throughout the United States. It is fully illust rated and includes maintenance and
re pa ir procedures for all vehicle mechanical systems. It also includes instructions
fo rv ehicle tune-ups.
Electrical Systems Manual
This manual provides detailed wiring diagra ms for each electrical system in your
v ehicle, along with troubleshoot ing tips and repair procedures.
Automatic Transmission/Transaxle Repair Manual
This manual includes complete procedures fo roverhauling the automatic trans-
mission/transaxle of your vehicle.
For information on basic do-it-yourself maintenance items, see the “Vehicle
Maintenance and Care” and “Do-It-Your self Maintenance” sections of your
Owner’s Manual.
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Toyota Maintenance and Repair Support14
Service Agreements and Pre-Paid Maintenance
Toyota Extra Care Vehicle Service Agreements
Toyota Extra Care Vehicle Service Agreements enhance the scope and/or length of
coverage of your vehicle’s factory warranty, or provide protection if the original
warran ty has expired.
1Toyota Extra Care provides for the repair or replacement of
covered components that have mechanical failures and prot ects you from rising
re pa ir costs in the future. In addition, ma ny plans include benefits such as tow-
ing, substitute transportation and travel protection with lodging and meals.
To yota Extra Care Vehicle Service Agreements are accepted at all participating Toyota
dealerships in the United States and Canad a. That means repairs are made only
by factor y-trained service technicians using Genuine Toyota Parts.
To yota Financial Services offers several Toyota Extra Care Vehicle Service Agreement
plans, each with a variet y of time and mileage options.
2Your Toyota dealer can
help you select the plan that best meets your needs.
To yota Auto Care Prepaid Maintenance Program
The Toyota Auto Care Prepaid Maintenance Program provides a convenient way to
prepay for your vehicle’s regularly scheduled maintenance and protects you from
the rising cost of service.
To yota Auto Care Classic Prepaid Mainten ance Plans are available for both new
and used vehicles. Benefits include oil- and-filter changes, lubrication of key
chassis parts, 19-point inspection s at predetermined service intervals, timed
service reminders and a comput erized history of each service visit. In addition,
24-hour roadside assistance is i ncluded with most plans.
3Premium Plans (avail-
able for new vehicles only) also include tire rotations and major maintenance
services at 15,000, 30,000 and 45,000 miles.
The Toyota Auto Care Program offers two co verage levels as well as several options
for service intervals, time and mileage. Your Toyota dealer can help you select the
prepaid maintenance plan that is best for you.
1V ehicle service agreements are offered by Toyota Motor In surance Services, Inc., administered by Toyota
Motor Services Company in certain states. In Florida, offered by Toyota Motor Insurance Company.
2To yota Financial Services is a service mark of Toyota Motor Insurance Services, Inc.3See individual plans ford etails on applicability.
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General Maintenance Information15
Determining Your Vehicle’s Maintenance Needs
Determining the Proper Maintenance Interval
Depending on your circumstances, you should obtain maintenance for your
To yota every 5,000 miles or every 7,500 m iles. Follow these guidelines to
determine which interval to use.
5,000-Mile Intervals
Use 5,000-mile intervals if you primarily operate your vehicle under any of
the following conditions:
•Driving on unpaved or dusty roads.
•To wi ng a trailer or using a car-top carrier.
•Repeated trips of less than five miles in temperatures below freezing.
7,500-Mile Intervals
Use 7,500-mile intervals if you primarily o perate your vehicle under conditions
other than those listed above.
Note: If you drive your vehicle under any of the special operating conditions
noted below, you may need to perform specific services at 5,000-mile intervals.
See the 5,000-mile maintenance charts for details.
Special Operating Conditions
In addition to standard maintenance items, the scheduled maintenance log
indicates services that should be performed on vehicles that are driven under
especially demanding cond itions. Specific conditions require specific services,
as indicated on the following page. The scheduled maintenance log indicates
at which mileage/time intervals each service should be performed.
Y ou should perform these additional mainten ance services if you drive primarily
under any of the conditions noted. If y ou drive only occasionally under these
conditions, it is not necessary to perform the additional services.