service TOYOTA MIRAI 2016 1.G Warranty And Maintenance Guide

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OBTAINING WARRANTY
SERVICE
The tires that come as original equipment
on your vehicle are warranted by their
manufacturer and not Toyota. A separate
warranty statement for the tires is in your
glove box.
To obtain service for a tire defect, take the
tire to an authorized dealer of the tire
manufacturer. (Refer to your local phone
directory for dealer locations.) Your Toyota
dealer may also be able to assist you in
obtaining warranty service from the
manufacturer.
For additional warranty information or
service assistance, contact the tire
manufacturer directly.
ORIGINAL EQUIPMENT
TIRE MANUFACTURERS
Michelin North America
One Park Way South
P.O. Box 19001
Greenville, SC 29602
(800) 847-3435
Tire Limited Warranty
WARRANTY
Your Warranties in Detail17

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GENERAL INFORMATION
You are responsible for ensuring that your
Toyota is operated and maintained
according to the instructions in the
Owner’s Manualand this booklet.
You should keep detailed records of
vehicle maintenance, since under some
circumstances they may be required for
warranty coverage. These records should
include date of service, mileage at time of
service and a description of service
performed and/or parts installed. For your
convenience, a maintenance log is
included in this booklet. If you sell your
vehicle, you should give your maintenance
records to the new owner.
Toyota will not deny a warranty claim
solely because you do not have records to
show that you maintained your vehicle.
However, damage or failures caused by
lack of proper maintenance are not
covered under warranty.
WHERE TO GO FOR
MAINTENANCE
You may have maintenance performed on
your vehicle by any qualified person or
facility. However, Toyota recommends
having maintenance performed by an
authorized Mirai Fuel Cell Toyota
dealership. Powertrain and fuel cell
component service or repairs should be
performed by an authorized Mirai Fuel Cell
Toyota dealership in accordance with the
safety precautions discussed at the
beginning of this booklet. In addition,
software updates may be available during
your scheduled maintenance visit and can
only be installed by an authorized Mirai
Fuel Cell Toyota dealership.
Mirai Fuel Cell authorized Toyota
dealerships have technicians who are
specially trained to maintain and repair
Toyota Mirai Fuel Cell vehicles. They stay
current on the latest service information
through Toyota technical bulletins, service
publications and training courses. They are
also certified through the Toyota
Certification Program, which involves a
series of rigorous examinations. Feel free
to ask the Toyota dealership to show you
their technicians’ credentials.
You can be confident you’re getting the
best possible service for your vehicle
when you take it to an authorized Mirai
Fuel Cell Toyota dealership.
Operation and Maintenance
WARRANTY
18Your Responsibilities

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REPLACEMENT PARTS
Warranty coverage is not dependent upon
the use of any particular brand of
replacement parts. However, Toyota
recommends using only Genuine Toyota
Parts when you need to replace a part on
your vehicle. Like all Toyota products,
Genuine Toyota Parts are built to the
highest standards of quality, durability and
performance. They are also designed to fit
your vehicle’s exact specifications.
Your Toyota dealership maintains an
extensive inventory of Genuine Toyota
Parts to meet your vehicle service needs.
And because it is linked electronically to
Toyota’s Parts Distribution Centers, the
dealership has quick access to any parts it
may not have in stock.Genuine Toyota Parts are covered by their
own warranty (see your dealer for details)
or the remainder of any applicable New
Vehicle Limited Warranty, whichever is
longer.
Non-Genuine Toyota Parts, or any
damage or failures resulting from their
use, are not covered by any Toyota
warranty.
Operation and Maintenance
WARRANTY
Your Responsibilities19

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BY GEOGRAPHIC REGION
In the United States, U.S.
Territories, Canada and Mexico
To obtain warranty service in the United
States, U.S. territories, Canada or Mexico,
take your vehicle to an authorized Mirai
Fuel Cell Toyota dealership. If your vehicle
cannot be driven, contact your nearest
authorized Mirai Fuel Cell Toyota
dealership for towing assistance.
When your vehicle is inoperable due to
failure of a warranted part, Toyota will tow
the vehicle to the closest Authorized
Toyota Mirai Fuel Cell dealer within
300 miles of the vehicle’s location.
If the vehicle is located in excess of
300 miles from an Authorized Toyota Mirai
Fuel Cell Dealer, then the vehicle will be
towed to the nearest Toyota dealer and
you will be responsible for additional
towing charges to return the vehicle to an
Authorized Toyota Mirai Fuel Cell Dealer, if
necessary.
The Toyota Mirai Fuel Cell is being offered
in limited quantities. While non-powertrain
and non-fuel cell component warranty
service can be performed by any Toyota
dealership, powertrain warranty service
and fuel cell component warranty service
must only be performed by an authorized
Mirai Fuel Cell Toyota dealership.
Outside the United States, U.S.
Territories, Canada and Mexico
If you are using your vehicle outside the
United States, U.S. territories, Canada and
Mexico and need warranty service, contact
a local Toyota dealership. Please note,
however, that your vehicle may not be
repaired free of charge because the local
Toyota distributor may have no obligation
to provide warranty service for your
vehicle, and/or your vehicle may not
comply with local regulatory or
environmental requirements.
Obtaining Warranty Service
WARRANTY
20Your Responsibilities

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EMERGENCY REPAIRS
If your vehicle is inoperable or unsafe to
drive and there is no Toyota dealership
reasonably available to make repairs, you
may perform the repairs yourself or have
them performed by another automotive
service provider. Toyota will reimburse you
for any of the repairs that are covered by
warranty. To receive reimbursement,
present to an authorized Mirai Fuel Cell
Toyota dealership your paid repair invoices
and any parts that were removed from the
vehicle. You will be reimbursed for
warranted parts at the manufacturer’s
suggested retail price and warranted labor
at a geographically appropriate hourly rate
multiplied by Toyota’s recommended time
allowance for the repair.If your vehicle requires emergency repair,
Toyota assumes no liability for subsequent
failures caused by improper repairs or the
use of non-Genuine Toyota Parts unless
you have the vehicle properly repaired in a
timely manner. To ensure that warranty
coverage remains intact, have your vehicle
inspected by an authorized Mirai Fuel Cell
Toyota dealership as soon as possible
after an emergency repair.
The Toyota Mirai Fuel Cell is being offered
in limited quantities. While non-powertrain
and non-fuel cell component warranty
service can be performed by any Toyota
dealership, powertrain warranty service
and fuel cell component warranty service
must only be performed by an authorized
Mirai Fuel Cell Toyota dealership.
Obtaining Warranty Service
WARRANTY
Your Responsibilities21

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R
egular maintenance is essential to
obtaining the highest level of
performance, safety and reliability
from your Toyota. It can also increase
your vehicle’s resale value. The following
pages are designed to help you make sure
your vehicle receives proper and timely
maintenance. Along with other important
information related to vehicle service,
you’ll find factory-recommended
maintenance guidelines and a log in which
to document your vehicle’s maintenance
history. In addition to scheduled maintenance,
your vehicle requires ongoing general
maintenance such as fluid checks and
visual inspections. These procedures are
explained in the “Maintenance and Care”
section of the Owner’s Manual. Be sure to
perform these procedures regularly to
ensure the most trouble-free operation of
your vehicle.
With proper maintenance and care, your
vehicle will last longer and deliver more
dependable, economical performance.
Follow this booklet’s recommendations
and you’ll enjoy maximum reliability and
peace of mind from your Toyota for many
years to come.
The Importance of Scheduled Maintenance
22Maintenance Log
MAINTENANCE

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IMPORTANT MAINTENANCE
INFORMATION
Maintenance Records
Maintaining your vehicle according to the
recommendations in this booklet is
required to ensure that your warranty
coverage remains intact. You should keep
detailed records of vehicle maintenance,
including date of service, mileage at time
of service and a description of service
and/or parts installation performed. The
scheduled maintenance log in this booklet
can help you document this information. If
you sell your vehicle, be sure to give your
maintenance records to the new owner.
Toyota will not deny a warranty claim
solely because you do not have records to
show that you maintained your vehicle.
However, damage or failure caused by lack
of proper maintenance are not covered
under warranty.
Maintenance Providers
Maintenance and repair services may be
performed by you or by any automotive
service provider you choose. Toyota will
not deny a warranty claim solely because
you used a service provider other than a
Toyota dealership for maintenance and
repairs. However, damage or failure
caused by improper maintenance or
repairs are not covered under warranty.
Dealer-Recommended
Maintenance
Your dealer may recommend more
frequent maintenance intervals or more
maintenance services than those listed in
the scheduled maintenance log. These
additional services are not required to
maintain your warranty coverage. Ask your
dealer to explain any recommended
maintenance not included in the scheduled
maintenance log.
For a complete description of Toyota
warranty coverages, see the Warranty
Information portion of this booklet.
Maintaining Your Warranty
Maintenance Log23
MAINTENANCE

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R
egular maintenance is essential to
obtaining the highest level of
performance from your Toyota. It
can also increase your vehicle’s resale
value. This booklet presents Toyota’s
maintenance recommendations in
convenient checklists, so you can easily
see what type of maintenance your vehicle
needs and document that the work was
performed.
To ensure that your vehicle receives
first-quality service and parts, Toyota
recommends having maintenance
performed by an authorized Toyota
dealership. Toyota dealership technicians
are experts on Toyota vehicles, and they
use Genuine Toyota Parts designed to your
vehicle’s exact specifications. When you
go to a Toyota dealership, you can be
confident that they will use Genuine Toyota
parts and have Toyota-trained technicians.
Miles or Months?
Toyota recommends obtaining scheduled
maintenance for your vehicle every
5,000 miles or six months, whichever
comes first.
For example:
• If you drive 5,000 miles in less than
six months, you should obtain
maintenance at 5,000 miles- don’t
wait until six months. •
If at six months you have driven less
than 5,000 miles, you should obtain
maintenance at six months- don’t
wait until 5,000 miles.
Be sure to keep an eye on your mileage
so that you obtain maintenance when
recommended. If you are a low-mileage
driver, mark your calendar to remind
yourself to obtain maintenance every six
months.
Documenting Your Investment
To help you verify that you’ve invested in
proper maintenance, each maintenance
checklist includes space for your Toyota
dealership to certify that you obtained
Genuine Toyota Service for your vehicle.
The dealership may mark the dealer
service verification area with the following
stamp (which may be customized with the
dealership’s name):
Using the Maintenance Log Charts
24Maintenance Log
MAINTENANCE

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Special Operating Conditions
In addition to standard maintenance items,
the maintenance log indicates services that
should be performed on vehicles that are
driven under especially demanding
conditions. These “special operating
conditions” and their required maintenance
items are clearly indicated in each chart.
NOTE:You should perform these
additional maintenance services if you
drive
primarilyunder any of the special
operating conditions indicated. If you
drive only occasionally under these
conditions, it is not necessary to
perform the additional services.
Additional Maintenance
In addition to scheduled maintenance,
your Toyota requires ongoing general
maintenance such as fluid checks and
visual inspections. These procedures are
explained in the Maintenance and Care
section of the
Owner’s Manual.Be sure to
perform these procedures regularly to
ensure the most trouble-free operation of
your vehicle.
SuperChrome and Alloy Wheel
Care
If you purchased genuine Toyota
accessory SuperChrome or Aluminum
Alloy Wheels, follow these cleaning
guidelines to maintain the appearance of
your wheels:
• If wheels are hot, wait for them to
cool before washing.
• Use a soft sponge or cotton cloth to
apply the same mild car-wash soap as
used for the vehicle body. Quickly
rinse off with water. Use a soft cloth
to apply the same car wax as used for
the vehicle body.
• DO NOT USE: Any kind of chemical
based cleaners, alcohol, solvents,
gasoline, steam cleaners, scouring
pads, wire brushes, or coarse
abrasives to clean your wheels.
Using the Maintenance Log Charts
Maintenance Log25
MAINTENANCE

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5,000 miles or 6 months
Check installation of driver’s floor matInspect and adjust all fluid levelsInspect wiper bladesRotate tiresVisually inspect brake linings/drums and
brake pads/discs
Additional Maintenance Items for
Special Operating Conditions
1
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect fuel cell air filterInspect steering linkage and bootsTighten nuts and bolts on chassis and
body
Extensive idling and/or low speed driving
for long distances such as police, taxi or
door to door delivery service:
Inspect hydrogen supply system for
leaks and damage
Inspect hydrogen tank (with valve) for
leaks and damage
Inspect hydrogen tank band for damage
Driving while towing, using a car-top
carrier, or heavy vehicle loading:2:Tighten nuts and bolts on chassis and
body
Operating on rough or muddy roads, or
roads with melted snow:
Inspect hydrogen supply system for
leaks and damage
Inspect hydrogen tank (with valve) for
leaks and damage
Inspect hydrogen tank band for damage
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
10,000 miles or 12 months
Check installation of driver’s floor matInspect and adjust all fluid levelsInspect wiper bladesRotate tiresVisually inspect brake linings/drums and
brake pads/discs
Inspect the following:Fuel cell air filterFuel cell cooling system for leaksHydrogen sensorHydrogen supply system for leaks and
damage
Hydrogen tank (with valve) for leaks and
damage
Hydrogen tank band for looseness and
damage
Additional Maintenance Items for
Special Operating Conditions
1
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect steering linkage and bootsTighten nuts and bolts on chassis and
body
Driving while towing, using a car-top
carrier, or heavy vehicle loading2:Tighten nuts and bolts on chassis and
body
DEALERSERVICEVERIFICATION:
D
AT E:
M
ILEAGE:
Maintenance Log
MAINTENANCE
26Maintenance Log