TOYOTA MIRAI 2017 1.G Warranty And Maintenance Guide

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W
e realize that your confidence in
the quality and reliability of our
products was a key factor in
your decision to buy a Toyota. We also
know how disruptive the loss of
transportation can be to your daily routine.
That’s why we’re pleased to offer you the
benefits of our Transportation Assistance
Policy.
Under this policy, you are eligible for
transportation assistance if your Toyota
must be kept overnight for
warranty-covered repairs. The policy
applies when your vehicle must be kept
overnight for any of the following reasons:
•The warranty repairs will take longer
than one day to complete.
•The warrantable condition requires
extensive diagnosis.
•The parts needed for the warranty
repairs are not readily available and
your vehicle is inoperative or unsafe to
drive. The policy does not apply when warranty
repairs can be completed in one day but
the vehicle must be kept overnight due to
dealer or owner scheduling conflicts.
The Transportation Assistance Policy
applies for the duration of the New Vehicle
Limited Warranty. The policy applies to all
2017 model-year Toyotas sold and
serviced by authorized Toyota dealerships
in the mainland United States and Alaska.
For further details, please consult your
Toyota dealer.
Transportation Assistance
INTRODUCTION
Introduction9
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REPLACING THE KEY
Upon purchase, each vehicle should have
two Smart master keys and an aluminum
tag with a key-code imprinted on it. To
generate a fully functional replacement
Smart key (one that will both open the
doors and READY-ON/start the vehicle),
one of the Smart master keys is required.
To make a mechanical key that will open
the door for retrieval of items locked
inside the vehicle, the aluminum key-code
tag can be used. If a Smart master key or
the aluminum key-code tag is not
available, a Toyota dealer or certain
registered locksmiths can obtain the key
code from a restricted-access database.
These businesses can also access a
service utility to reprogram the
immobilizer if all registered Smart master
keys have been lost. If a Toyota dealer is
not available, please refer to
www.aloa.org
to find a bonded/registered
locksmith who performs high security key
service.
KEEPING THE KEY SAFE
Replacing an immobilizer key may be
costly. It is advisable to keep a spare
master key and the aluminum key-code
tag in a safe place. If you record the
key-code in more than one place, do not
record it in a way that can be easily
identified and associated with the vehicle.
It is wise to keep a copy of the key-code
outside of the vehicle.
If the vehicle was delivered with less than
two keys and the aluminum key-code tag,
consider having the Toyota dealer or a
qualified independent automotive
locksmith make a duplicate key before you
need it.
The Immobilizer Key
INTRODUCTION
Introduction8

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Informal Dispute Settlement
Program
Toyota offers assistance through an
informal dispute settlement program called
theDispute Settlement Program. This
program is administered by an
independent third party:
National Center for Dispute Settlement
P.O. Box 688
Mt. Clemens, MI 48046
Further information about this program
can be found in this booklet and the
Owner’s Warranty Rights Notification
booklet.
California residents: Toyota offers you
assistance through an informal dispute
settlement program called the California
Dispute Settlement Program (CDSP). A
brochure about the program is found in
your glove box. For additional information,
call the Toyota Customer Experience
Center at (800) 331-4331. You may also
contact the CDSP directly at (888)
300-6237. Failure to use the CDSP may
affect your rights and remedies under
California’s “Lemon Laws.”
Limitations
The performance of necessary repairs and
adjustments is the exclusive remedy under
these warranties or any implied warranties.
Toyota does not authorize any person to
create for it any other obligation or liability
in connection with this vehicle.
Any implied warranty of merchantability
or fitness for a particular purpose is
limited to the duration of these written
warranties. Some states do not allow
restrictions on how long an implied
warranty lasts, so this limitation may not
apply to you.
Your Rights Under State Law
These warranties give you specific legal
rights. You may also have other rights that
vary from state to state.
General Warranty Provisions
WARRANTY
Your Warranties in Detail11
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Important: You must use the Dispute
Settlement Program (or, in California,
the CDSP) before seeking remedies
through a court action pursuant to the
Magnuson-Moss Warranty Act (the
“Act”). However, if you choose to
pursue rights and remedies not created
by the Act, you are not required to use
the Dispute Settlement Program
(CDSP). You may also be required to
use the Dispute Settlement Program or
CDSP before seeking remedies under
the “Lemon Laws” of your state. Please
check this booklet and the appropriate
page of the
Owner’s Warranty Rights
Notification
booklet for additional
information and the requirements
applicable to your state.
Who Is the Warrantor
The warrantor for these limited warranties
is Toyota Motor Sales, U.S.A., Inc.
(Toyota), a California corporation, c/o
Toyota Motor North America, Inc., P.O.
Box 259001, Plano, Texas 75025-9001.
Which Vehicles Are Covered
These warranties apply to all 2017 model
year Mirai Fuel Cell vehicles distributed by
Toyota that are originally sold by an
authorized Mirai Fuel Cell Toyota dealer in
the United States and normally operated
or touring in the United States, U.S.
territories or Canada. Warranty coverage is
automatically transferred at no cost to
subsequent vehicle owners.
Multiple Warranty Conditions
This booklet contains warranty terms and
conditions that may vary depending on the
part covered. A warranty for specific parts
or systems, such as the Powertrain
Warranty or Fuel Cell System Warranty, is
governed by the coverage set forth in that
warranty as well as the General Warranty
Provisions.
When Warranty Begins
The warranty period begins on the
vehicle’s in-service date, which is the first
date the vehicle is either delivered to an
ultimate purchaser, leased, or used as a
company car or demonstrator.
Repairs Made at No Charge
Repairs and adjustments covered by these
warranties are made at no charge for parts
and labor.
Parts Replacement
Any needed parts replacement will be
made using new or remanufactured parts.
The decision whether a part should be
repaired or replaced will be made by the
servicing Toyota dealership and/or Toyota.
Parts scheduled to be replaced as required
maintenance are warranted until their first
replacement only.
General Warranty Provisions
WARRANTY
Your Warranties in Detail10

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Informal Dispute Settlement
Program
Toyota offers assistance through an
informal dispute settlement program called
theDispute Settlement Program. This
program is administered by an
independent third party:
National Center for Dispute Settlement
P.O. Box 688
Mt. Clemens, MI 48046
Further information about this program
can be found in this booklet and the
Owner’s Warranty Rights Notification
booklet.
California residents: Toyota offers you
assistance through an informal dispute
settlement program called the California
Dispute Settlement Program (CDSP). A
brochure about the program is found in
your glove box. For additional information,
call the Toyota Customer Experience
Center at (800) 331-4331. You may also
contact the CDSP directly at (888)
300-6237. Failure to use the CDSP may
affect your rights and remedies under
California’s “Lemon Laws.”
Limitations
The performance of necessary repairs and
adjustments is the exclusive remedy under
these warranties or any implied warranties.
Toyota does not authorize any person to
create for it any other obligation or liability
in connection with this vehicle.
Any implied warranty of merchantability
or fitness for a particular purpose is
limited to the duration of these written
warranties. Some states do not allow
restrictions on how long an implied
warranty lasts, so this limitation may not
apply to you.
Your Rights Under State Law
These warranties give you specific legal
rights. You may also have other rights that
vary from state to state.
General Warranty Provisions
WARRANTY
Your Warranties in Detail11
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Important: You must use the Dispute
Settlement Program (or, in California,
the CDSP) before seeking remedies
through a court action pursuant to the
Magnuson-Moss Warranty Act (the
“Act”). However, if you choose to
pursue rights and remedies not created
by the Act, you are not required to use
the Dispute Settlement Program
(CDSP). You may also be required to
use the Dispute Settlement Program or
CDSP before seeking remedies under
the “Lemon Laws” of your state. Please
check this booklet and the appropriate
page of the
Owner’s Warranty Rights
Notification
booklet for additional
information and the requirements
applicable to your state.
Who Is the Warrantor
The warrantor for these limited warranties
is Toyota Motor Sales, U.S.A., Inc.
(Toyota), a California corporation, c/o
Toyota Motor North America, Inc., P.O.
Box 259001, Plano, Texas 75025-9001.
Which Vehicles Are Covered
These warranties apply to all 2017 model
year Mirai Fuel Cell vehicles distributed by
Toyota that are originally sold by an
authorized Mirai Fuel Cell Toyota dealer in
the United States and normally operated
or touring in the United States, U.S.
territories or Canada. Warranty coverage is
automatically transferred at no cost to
subsequent vehicle owners.
Multiple Warranty Conditions
This booklet contains warranty terms and
conditions that may vary depending on the
part covered. A warranty for specific parts
or systems, such as the Powertrain
Warranty or Fuel Cell System Warranty, is
governed by the coverage set forth in that
warranty as well as the General Warranty
Provisions.
When Warranty Begins
The warranty period begins on the
vehicle’s in-service date, which is the first
date the vehicle is either delivered to an
ultimate purchaser, leased, or used as a
company car or demonstrator.
Repairs Made at No Charge
Repairs and adjustments covered by these
warranties are made at no charge for parts
and labor.
Parts Replacement
Any needed parts replacement will be
made using new or remanufactured parts.
The decision whether a part should be
repaired or replaced will be made by the
servicing Toyota dealership and/or Toyota.
Parts scheduled to be replaced as required
maintenance are warranted until their first
replacement only.
General Warranty Provisions
WARRANTY
Your Warranties in Detail10

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WHAT IS COVERED AND
HOW LONG
Basic Warranty
This warranty covers repairs and
adjustments needed to correct defects in
materials or workmanship of any part
supplied by Toyota, subject to the
exceptions indicated under “What Is Not
Covered” on pages 14-15.
Coverage is for 36 months or
36,000 miles, whichever occurs first, with
the exception of wheel alignment and
wheel balancing, which are covered for
12 months or 12,000 miles, whichever
occurs first.
Fuel Cell System Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of the components listed
here and supplied by Toyota, subject to
the exceptions indicated under “What Is
Not Covered” on pages 14-15.
•Fuel cell air compressor
•Fuel cell boost converter
•Fuel cell ECU
•Fuel cell hydrogen tanks
•Fuel cell power control unit (PCU)
•Fuel cell stack
•Hybrid battery ECU (battery voltage
sensor)
•Hybrid battery pack
•Hybrid control module (power
management control module)
•Hydrogen fueling ECU
Coverage is for 96 months or
100,000 miles, whichever occurs first.
Powertrain Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of any component listed in
the next column and supplied by Toyota,
subject to the exceptions indicated under
“What Is Not Covered” on pages 14-15.
Coverage is for 60 months or 60,000
miles, whichever occurs first.
Transaxle and Mounts
Case and all internal parts, transaxle
mounts, seals and gaskets.
Front-Wheel-Drive System
Axle shaft, hub, bearings, seals and
gaskets.
Restraint Systems Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of any seatbelt or air bag
system supplied by Toyota, subject to the
exceptions indicated under “What Is Not
Covered” on pages 14-15.
Coverage is for 60 months or
60,000 miles, whichever occurs first.
For vehicles sold and registered in the
state of Kansas, the warranty for seatbelts
and related components is 10 years,
regardless of mileage.
New Vehicle Limited Warranty
WARRANTY
Your Warranties in Detail13
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WARRANTY COVERAGE AT A GLANCE
General Warranty Provisions
WARRANTY
Your Warranties in Detail12

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WHAT IS COVERED AND
HOW LONG
Basic Warranty
This warranty covers repairs and
adjustments needed to correct defects in
materials or workmanship of any part
supplied by Toyota, subject to the
exceptions indicated under “What Is Not
Covered” on pages 14-15.
Coverage is for 36 months or
36,000 miles, whichever occurs first, with
the exception of wheel alignment and
wheel balancing, which are covered for
12 months or 12,000 miles, whichever
occurs first.
Fuel Cell System Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of the components listed
here and supplied by Toyota, subject to
the exceptions indicated under “What Is
Not Covered” on pages 14-15.
•Fuel cell air compressor
•Fuel cell boost converter
•Fuel cell ECU
•Fuel cell hydrogen tanks
•Fuel cell power control unit (PCU)
•Fuel cell stack
•Hybrid battery ECU (battery voltage
sensor)
•Hybrid battery pack
•Hybrid control module (power
management control module)
•Hydrogen fueling ECU
Coverage is for 96 months or
100,000 miles, whichever occurs first.
Powertrain Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of any component listed in
the next column and supplied by Toyota,
subject to the exceptions indicated under
“What Is Not Covered” on pages 14-15.
Coverage is for 60 months or 60,000
miles, whichever occurs first.
Transaxle and Mounts
Case and all internal parts, transaxle
mounts, seals and gaskets.
Front-Wheel-Drive System
Axle shaft, hub, bearings, seals and
gaskets.
Restraint Systems Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of any seatbelt or air bag
system supplied by Toyota, subject to the
exceptions indicated under “What Is Not
Covered” on pages 14-15.
Coverage is for 60 months or
60,000 miles, whichever occurs first.
For vehicles sold and registered in the
state of Kansas, the warranty for seatbelts
and related components is 10 years,
regardless of mileage.
New Vehicle Limited Warranty
WARRANTY
Your Warranties in Detail13
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WARRANTY COVERAGE AT A GLANCE
General Warranty Provisions
WARRANTY
Your Warranties in Detail12

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Gradual Driving Range
Reduction
As with all vehicles, the vehicle
components of the Mirai Fuel Cell will
wear with time and use and vehicle range
will decrease. The actual range may vary
considerably due to driving styles, degrees
of acceleration, accessory load (for
example, heater and A/C usage), operating
environment and road conditions. Vehicle
range reduction is normal and isNOT
covered under warranty.
Normal Wear and Tear
Noise, vibration, cosmetic conditions and
other deterioration caused by normal wear
and tear.
Maintenance Expense
Normal maintenance services such as:
•Replacement of fluids and filters
•Lubrication
•Cleaning and polishing
•Replacement of worn wiper blades and
brake pads/linings
Vehicles With Altered Odometer
Failure of a vehicle on which the odometer
has been altered so that actual vehicle
mileage cannot be readily determined.
Salvage or Total-Loss Vehicles
Any vehicle that has ever been issued a
“salvage” title or similar title under any
state’s law; or has ever been declared a
“total loss” or equivalent by a financial
institution or insurer, such as by payment
for a claim in lieu of repairs because the
cost of repairs exceeded the cash value of
the vehicle.
Incidental Damages
Incidental or consequential damages
associated with a vehicle failure. Such
damages include but are not limited to
inconvenience; the cost of transportation,
telephone calls and lodging; the loss of
personal or commercial property; and the
loss of pay or revenue.
Disclaimer of Extra Expenses and
Damages
The performance of necessary repairs
and adjustments is the exclusive
remedy under this warranty or any
implied warranty. Toyota does not
authorize any person to create for it any
other obligation or liability in connection
with this vehicle. Toyota shall not be
liable for incidental or consequential
damages resulting from breach of this
written warranty or any implied
warranty. Any implied warranty of
merchantability or fitness for a
particular purpose is limited to the
duration of this written warranty, except
in states where this limitation is not
allowed.
New Vehicle Limited Warranty
WARRANTY
Your Warranties in Detail15
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Corrosion Perforation Warranty
This warranty covers repair or replacement
of any original body panel that develops
perforation from corrosion (rust-through),
subject to the exceptions indicated under
“What Is Not Covered” on pages 14-15.
Coverage is for 60 months, regardless of
mileage.
For information on how to protect your
vehicle from corrosion, refer to sections
related to maintenance and care in the
Owner’s Manual.
Towing
When your vehicle is inoperable due to
failure of a warranted part, Toyota will tow
the vehicle to the closest Authorized
Toyota Mirai Fuel Cell dealer within
300 miles of the vehicle’s location.
If the vehicle is located in excess of
300 miles from an Authorized Toyota Mirai
Fuel Cell Dealer, then the vehicle will be
towed to the nearest Toyota dealer and
you will be responsible for additional
towing charges to return the vehicle to an
Authorized Toyota Mirai Fuel Cell Dealer, if
necessary.
Coverage is for 36 months, regardless of
mileage.
WHAT IS NOT COVERED
This warranty does not cover damage or
failures resulting directly or indirectly from
any of the following:
•Fire, accidents or theft
•Abuse or negligence
•Misuse - for example, racing or
overloading
•Improper repairs
•Alteration or tampering, including
installation of non-Genuine Toyota
Accessories
•Lack of or improper maintenance,
including use of fluids and fuel other
than those specified in the
Owner’s
Manual
•Installation of non-Genuine Toyota Parts
•Airborne chemicals, tree sap, road
debris (including stone chips), rail dust,
salt, hail, floods, wind storms, lightning
and other environmental conditions
•Water contamination
•Use of a hydrogen fueling station that
does not conform to the Society of
Automotive Engineers (SAE) fueling
protocol
•Neglecting to follow correct fueling
procedures
This warranty also does not cover the
following:
Tires
Tires are covered by a separate warranty
provided by the tire manufacturer. See
page 17.
New Vehicle Limited Warranty
WARRANTY
Your Warranties in Detail14

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Gradual Driving Range
Reduction
As with all vehicles, the vehicle
components of the Mirai Fuel Cell will
wear with time and use and vehicle range
will decrease. The actual range may vary
considerably due to driving styles, degrees
of acceleration, accessory load (for
example, heater and A/C usage), operating
environment and road conditions. Vehicle
range reduction is normal and isNOT
covered under warranty.
Normal Wear and Tear
Noise, vibration, cosmetic conditions and
other deterioration caused by normal wear
and tear.
Maintenance Expense
Normal maintenance services such as:
•Replacement of fluids and filters
•Lubrication
•Cleaning and polishing
•Replacement of worn wiper blades and
brake pads/linings
Vehicles With Altered Odometer
Failure of a vehicle on which the odometer
has been altered so that actual vehicle
mileage cannot be readily determined.
Salvage or Total-Loss Vehicles
Any vehicle that has ever been issued a
“salvage” title or similar title under any
state’s law; or has ever been declared a
“total loss” or equivalent by a financial
institution or insurer, such as by payment
for a claim in lieu of repairs because the
cost of repairs exceeded the cash value of
the vehicle.
Incidental Damages
Incidental or consequential damages
associated with a vehicle failure. Such
damages include but are not limited to
inconvenience; the cost of transportation,
telephone calls and lodging; the loss of
personal or commercial property; and the
loss of pay or revenue.
Disclaimer of Extra Expenses and
Damages
The performance of necessary repairs
and adjustments is the exclusive
remedy under this warranty or any
implied warranty. Toyota does not
authorize any person to create for it any
other obligation or liability in connection
with this vehicle. Toyota shall not be
liable for incidental or consequential
damages resulting from breach of this
written warranty or any implied
warranty. Any implied warranty of
merchantability or fitness for a
particular purpose is limited to the
duration of this written warranty, except
in states where this limitation is not
allowed.
New Vehicle Limited Warranty
WARRANTY
Your Warranties in Detail15
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Corrosion Perforation Warranty
This warranty covers repair or replacement
of any original body panel that develops
perforation from corrosion (rust-through),
subject to the exceptions indicated under
“What Is Not Covered” on pages 14-15.
Coverage is for 60 months, regardless of
mileage.
For information on how to protect your
vehicle from corrosion, refer to sections
related to maintenance and care in the
Owner’s Manual.
Towing
When your vehicle is inoperable due to
failure of a warranted part, Toyota will tow
the vehicle to the closest Authorized
Toyota Mirai Fuel Cell dealer within
300 miles of the vehicle’s location.
If the vehicle is located in excess of
300 miles from an Authorized Toyota Mirai
Fuel Cell Dealer, then the vehicle will be
towed to the nearest Toyota dealer and
you will be responsible for additional
towing charges to return the vehicle to an
Authorized Toyota Mirai Fuel Cell Dealer, if
necessary.
Coverage is for 36 months, regardless of
mileage.
WHAT IS NOT COVERED
This warranty does not cover damage or
failures resulting directly or indirectly from
any of the following:
•Fire, accidents or theft
•Abuse or negligence
•Misuse - for example, racing or
overloading
•Improper repairs
•Alteration or tampering, including
installation of non-Genuine Toyota
Accessories
•Lack of or improper maintenance,
including use of fluids and fuel other
than those specified in the
Owner’s
Manual
•Installation of non-Genuine Toyota Parts
•Airborne chemicals, tree sap, road
debris (including stone chips), rail dust,
salt, hail, floods, wind storms, lightning
and other environmental conditions
•Water contamination
•Use of a hydrogen fueling station that
does not conform to the Society of
Automotive Engineers (SAE) fueling
protocol
•Neglecting to follow correct fueling
procedures
This warranty also does not cover the
following:
Tires
Tires are covered by a separate warranty
provided by the tire manufacturer. See
page 17.
New Vehicle Limited Warranty
WARRANTY
Your Warranties in Detail14

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OBTAINING WARRANTY
SERVICE
The tires that come as original equipment
on your vehicle are warranted by their
manufacturer and not Toyota. A separate
warranty statement for the tires is in your
glove box.
To obtain service for a tire defect, take the
tire to an authorized dealer of the tire
manufacturer. (Refer to your local phone
directory for dealer locations.) Your Toyota
dealer may also be able to assist you in
obtaining warranty service from the
manufacturer.
For additional warranty information or
service assistance, contact the tire
manufacturer directly.
ORIGINAL EQUIPMENT
TIRE MANUFACTURERS
Michelin North America
One Park Way South
P.O. Box 19001
Greenville, SC 29602
(800) 847-3435
Tire Limited Warranty
WARRANTY
Your Warranties in Detail17
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DISPUTE RESOLUTION
If a dispute arises regarding your warranty
coverage, please follow the steps
described under “If You Need Assistance”
on page 5. Please note that you must use
the Dispute Settlement Program (or, in
California, the CDSP) before seeking
remedies through a court action pursuant
to the Magnuson-Moss Warranty Act. You
may also be required to use the Dispute
Settlement Program or CDSP before
seeking remedies under the “Lemon Laws”
of your state. Please check the appropriate
page of the
Owner’s Warranty Rights
Notification
booklet (located in your glove
box) for the requirements applicable to
your state.
New Vehicle Limited Warranty
WARRANTY
Your Warranties in Detail16

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OBTAINING WARRANTY
SERVICE
The tires that come as original equipment
on your vehicle are warranted by their
manufacturer and not Toyota. A separate
warranty statement for the tires is in your
glove box.
To obtain service for a tire defect, take the
tire to an authorized dealer of the tire
manufacturer. (Refer to your local phone
directory for dealer locations.) Your Toyota
dealer may also be able to assist you in
obtaining warranty service from the
manufacturer.
For additional warranty information or
service assistance, contact the tire
manufacturer directly.
ORIGINAL EQUIPMENT
TIRE MANUFACTURERS
Michelin North America
One Park Way South
P.O. Box 19001
Greenville, SC 29602
(800) 847-3435
Tire Limited Warranty
WARRANTY
Your Warranties in Detail17
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DISPUTE RESOLUTION
If a dispute arises regarding your warranty
coverage, please follow the steps
described under “If You Need Assistance”
on page 5. Please note that you must use
the Dispute Settlement Program (or, in
California, the CDSP) before seeking
remedies through a court action pursuant
to the Magnuson-Moss Warranty Act. You
may also be required to use the Dispute
Settlement Program or CDSP before
seeking remedies under the “Lemon Laws”
of your state. Please check the appropriate
page of the
Owner’s Warranty Rights
Notification
booklet (located in your glove
box) for the requirements applicable to
your state.
New Vehicle Limited Warranty
WARRANTY
Your Warranties in Detail16

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REPLACEMENT PARTS
Warranty coverage is not dependent upon
the use of any particular brand of
replacement parts. However, Toyota
recommends using only Genuine Toyota
Parts when you need to replace a part on
your vehicle. Like all Toyota products,
Genuine Toyota Parts are built to the
highest standards of quality, durability and
performance. They are also designed to fit
your vehicle’s exact specifications.
Your Toyota dealership maintains an
extensive inventory of Genuine Toyota
Parts to meet your vehicle service needs.
And because it is linked electronically to
Toyota’s Parts Distribution Centers, the
dealership has quick access to any parts it
may not have in stock.Genuine Toyota Parts are covered by their
own warranty (see your dealer for details)
or the remainder of any applicable New
Vehicle Limited Warranty, whichever is
longer.
Non-Genuine Toyota Parts, or any
damage or failures resulting from their
use, are not covered by any Toyota
warranty.
Operation and Maintenance
WARRANTY
Your Responsibilities19
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GENERAL INFORMATION
You are responsible for ensuring that your
Toyota is operated and maintained
according to the instructions in the
Owner’s Manualand this booklet.
You should keep detailed records of
vehicle maintenance, since under some
circumstances they may be required for
warranty coverage. These records should
include date of service, mileage at time of
service and a description of service
performed and/or parts installed. For your
convenience, a maintenance log is
included in this booklet. If you sell your
vehicle, you should give your maintenance
records to the new owner.
Toyota will not deny a warranty claim
solely because you do not have records to
show that you maintained your vehicle.
However, damage or failures caused by
lack of proper maintenance are not
covered under warranty.
WHERE TO GO FOR
MAINTENANCE
You may have maintenance performed on
your vehicle by any qualified person or
facility. However, Toyota recommends
having maintenance performed by an
authorized Mirai Fuel Cell Toyota
dealership. Powertrain and fuel cell
component service or repairs should be
performed by an authorized Mirai Fuel Cell
Toyota dealership in accordance with the
safety precautions discussed at the
beginning of this booklet. In addition,
software updates may be available during
your scheduled maintenance visit and can
only be installed by an authorized Mirai
Fuel Cell Toyota dealership.
Mirai Fuel Cell authorized Toyota
dealerships have technicians who are
specially trained to maintain and repair
Toyota Mirai Fuel Cell vehicles. They stay
current on the latest service information
through Toyota technical bulletins, service
publications and training courses. They are
also certified through the Toyota
Certification Program, which involves a
series of rigorous examinations. Feel free
to ask the Toyota dealership to show you
their technicians’ credentials.
You can be confident you’re getting the
best possible service for your vehicle
when you take it to an authorized Mirai
Fuel Cell Toyota dealership.
Operation and Maintenance
WARRANTY
Your Responsibilities18