emergency towing TOYOTA MIRAI 2018 Owners Manual (in English)

16Pictorial index
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■Instrument panel
Power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 172
Starting the fuel cell system/changing the modes . . . . . . . . . . P. 172
Emergency stop of the fuel cell system . . . . . . . . . . . . . . . . . . P. 361
When the fuel cell system will not start . . . . . . . . . . . . . . . . . . P. 396
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 376
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 179
Changing the shift position . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 179
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 362
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 102
Reading the meters/adjusting the meter light . . . . . . . . . . . . . P. 104
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . P. 98
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . P. 369
Multi-information display . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 107
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 107
Energy monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 108
When a warning message or indicator is displayed . . . . . . . . . P. 376

2135-5. Using the driving support systems
5
Driving
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WARNING
■Situations unsuitable for dynamic radar cruise control
Do not use dynamic radar cruise control in any of the following situations.
Doing so may result in inappropriate speed control and could ca use an acci-
dent resulting in death or serious injury.
● Roads where there are pedestrians, cyclers, etc.
● In heavy traffic
● On roads with sharp bends
● On winding roads
● On slippery roads, such as those covered with rain, ice or snow
● On sharp inclines or declines
Vehicle speed may exceed the set speed when driving down a stee p hill.
● Roads with continuous inclines and declines
● At entrances to freeways and highways
● When weather conditions are bad enough that they may prevent the sen-
sors from detecting correctly (fog, snow, sandstorm, heavy rain, etc.)
● When an approach warning buzzer is heard often
● During emergency towing
■ When the sensor may not be correctly detecting the vehicle ahea d
In the case of the following and depending on the conditions, operate the
brake pedal when deceleration of the system is insufficient or operate the
accelerator pedal when acceleration is required.
As the sensor may not be able to correctly detect these types o f vehicles,
the approach warning ( P. 208) will not be activated, which may lead to an
accident resulting in death or serious injury.
● Vehicles that cut in suddenly
● Vehicles traveling at low speeds
● Vehicles that are not moving in the same lane
● Vehicles with small rear ends ( trailers with no load on board, etc.)

3026-4. Other interior features
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Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local author-
ities to assist them in locating and recovering the vehicle. Af ter filing
a police report, call the Safety Connect response center at 1-8 00-
331-4331 and follow the prompts for Safety Connect to initiate this
service.
In addition to assisting law enforcement with recovery of a sto len
vehicle, Safety-Connect-equipped vehicle location data may, und er
certain circumstances, be shared with third parties to locate y our
vehicle. Further information is available at Toyota.com.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on t he road, push the “SOS” button to
reach the Safety Connect respons e center. The answering agent
will determine your vehicle’s loca tion, assess the emergency, and
dispatch the necessary assistanc e required.
If you accidentally press the “SOS” button, tell the response-c enter
agent that you are not experiencing an emergency.
■
Enhanced Roadside Assistance
Enhanced Roadside As sistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connec t
response-center agent, who can he lp with a wide range of needs,
such as: towing, flat tire, fuel delivery, etc. For a description of the
Enhanced Roadside Assistance se rvices and their limitations,
please see the Safety Connect Te rms and Conditions, which are
available at Toyota.com.

3628-2. Steps to take in an emergency
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If your vehicle needs to be towed
In the following situations, it is not possible to be towed by another
vehicle using cables or chains, as the front wheels may be lock ed due
to the parking lock. Contact your Toyota dealer or commercial towing
service.
● There is a malfunction in t he shift control system. (P. 378)
● There is a malfunction in the immobilizer system. ( P. 72)
● There is a malfunction in the smart key system. (P. 398)
● The 12-volt battery is discharged. ( P. 4 0 1 )
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer o r commercial towing service,
using a wheel-lift type t ruck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
Situations when it is not possibl e to be towed by another vehicle

3638-2. Steps to take in an emergency
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When trouble arises
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The fuel cell system warning message shows on the multi-informa -
tion display and the vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Us e a towing dolly under the
front wheels.

3648-2. Steps to take in an emergency
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If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
If a tow truck is not available in an emergency, your vehicle m ay be
temporarily towed using cables or chains secured to the emergen cy
towing eyelets. This should only be attempted on hard surfaced roads
for a short distance at u nder 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes . The
vehicle’s wheels, drivetrain, axles, steering and brakes must b e in
good condition.
Using a flatbed truck
Front
Emergency towing

3658-2. Steps to take in an emergency
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When trouble arises
Take out the towing eyelet. (P. 339,383)
Remove the eyelet cover usi ng a flathead screwdriver.
To protect the bodywork, place a rag between the screwdriver an d the
vehicle body as shown in the illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
Securely attach cables or c hains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the fuel cell system.
If the fuel cell system does not start, turn the power switch to ON mode.
Shift the shift position to N and release the parking brake.
Emergency towing procedure
FrontRear

3668-2. Steps to take in an emergency
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■While towing
If the fuel cell system is off, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in trunk. (P. 339 383)
■ Before transporting or towing in frozen areas
Operate the water release function. Otherwise, the fuel cell sy stem may
freeze and the vehicle may not be able to be started. ( P. 176)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc., which
place excessive stress on the towing eyelets, cables or chains. The towing
eyelets, cables or chains may become damaged, broken debris may hit
people, and cause serious damage.
● Do not turn the power switch off.
This may lead to an accident as the front wheels will be locked by the
parking lock.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.

3678-2. Steps to take in an emergency
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When trouble arises
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate cleara nce, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or re ar.
■ To prevent damage to the vehic le during emergency towing
Do not secure cables or chains to the suspension components.

4138-2. Steps to take in an emergency
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When trouble arises
NOTICE
■To avoid damaging the transm ission and other components
● Avoid spinning the front wheels and depressing the accelerator pedal
more than necessary.
● If the vehicle remains stuck even after these procedures are pe rformed,
the vehicle may require towing to be freed.