TOYOTA PRIUS 2017 4.G Owners Manual

7018-2. Steps to take in an emergency
PRIUS_OM_OM47B54U_(U)
8
When trouble arises
WARNING
■Driving to spread the liquid sealant evenly
Observe the following precautions to reduce the risk of accidents.
Failing to do so may result in a loss of vehicle control and cause death
or serious injury.
●Drive the vehicle carefully at a low speed. Be especially careful when
turning and cornering.
●If the vehicle does not drive straight or you feel a pull through the
steering wheel, stop the vehicle and check the following.
• Tire condition. The tire may have separated from the wheel.
• Tire inflation pressure. If the tire inflation pressure is 19 psi (130 kPa, 1.3 kgf/cm
2 or bar) or less, the tire may be severely dam-
aged.
NOTICE
■When performing an emergency repair
●A tire should only be repaired with the emergency tire puncture repair
kit if the damage is caused by a sharp object such as nail or screw
passing through the tire tread.
Do not remove the sharp object from the tire. Removing the object may
widen the opening and disenable emergency repair with the repair kit.
●The repair kit is not waterproof. Make sure that the repair kit is not
exposed to water, such as when it is being used in the rain.
●Do not put the repair kit directly onto dusty ground such as sand at the
side of the road. If the repair kit vacuums up dust etc., a malfunction
may occur.
■Precautions for the emergency tire puncture repair kit
●The repair kit power source should be 12 V DC suitable for vehicle
use. Do not connect the repair kit to any other source.
●If fuel splatters on the repair kit, the repair kit may deteriorate. Take
care not to allow fuel to contact it.
●Place the repair kit in a storage to prevent it from being exposed to dirt
or water.
●Store the repair kit in the luggage compartment out of reach of chil-
dren.
●Do not disassemble or modify the repair kit. Do not subject parts such
as the air pressure indicator to im pacts. This may cause a malfunction.

7028-2. Steps to take in an emergency
PRIUS_OM_OM47B54U_(U)
NOTICE
■To avoid damage to the tire pressure warning valves and transmit-
ters
When a tire is repaired with liquid sealants, the tire pressure warning
valve and transmitter may not operate properly. If a liquid sealant is
used, contact your Toyota dealer or other qualified service shop as soon
as possible. After use of liquid sealant, make sure to replace the tire
pressure warning valve and transmitter when repairing or replacing the
tire. ( →P. 606)

703
PRIUS_OM_OM47B54U_(U)
8
When trouble arises
8-2. Steps to take in an emergency
If the hybrid system will not start
One of the following may be the cause of the problem:
●The electronic key may not be functioning properly.
* (→ P. 705)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle. ( →P. 84)
● There may be a malfunction in the immobilizer system.
* (→ P. 8 9 )
● There may be a malfunction in the shift control system.
*
( → P. 228, 669)
● The hybrid system may be malfunctioning due to an electrical prob-
lem such as electronic key battery depletion or a blown fuse. How-
ever, depending on the type of malfunction, an interim measure is
available to start the hybrid system. (→ P. 704)
● There is a possibility that the temperature of the hybrid battery
(traction battery) is extremely low (approximately below -22°F
[-30°C]). ( →P. 84, 228)
*: It may not be possible to shift the shift position other than P.
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. ( →P. 708)
● The 12-volt battery terminal con nections may be loose or corroded.
( → P. 597)
Reasons for the hybrid system not starting vary depending on
the situation. Check the follo wing and perform the appropriate
procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( →P. 225)
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.

7048-2. Steps to take in an emergency
PRIUS_OM_OM47B54U_(U)
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( →P. 708)
● One or both of the 12-volt batter y terminals may be disconnected.
( → P. 597)
Contact your Toyota dealer if the problem cannot be repaired, or if repair
procedures are unknown.
When the hybrid system does not start, the following steps can be
used as an interim measure to star t the hybrid system if the power
switch is functioning normally.
Do not use this starting procedure except in cases of emergency.
Set the parking brake.
Turn the power switch to ACCESSORY mode.
Press and hold the power switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer.
The interior lights and headlight s do not turn on, or the horn
does not sound.
Emergency start function
1
2
3

705
PRIUS_OM_OM47B54U_(U)
8
When trouble arises
8-2. Steps to take in an emergency
If the electronic key does not operate
properly
Use the mechanical key (→P. 161) in order to perform the following
operations:
Locks all the doors
Closes the windows and moon
roof
*1 (turn and hold)*2
Unlocks the door
Opens the windows and moon
roof
*1 (turn and hold)*2
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 3 seconds
unlocks the other doors.
*1: If equipped
*2: These settings must be customized at your Toyota dealer. ( →P. 748)
If communication between the electronic key and vehicle is
interrupted ( →P. 178) or the electronic key cannot be used
because the battery is depleted, the smart key system and
wireless remote control cannot be used. In such cases, the
doors can be opened and the hybrid system can be started by
following the procedure below.
Locking and unlocking the doors
1
2
3
4

7068-2. Steps to take in an emergency
PRIUS_OM_OM47B54U_(U)
Depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
power switch.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON mode.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACCESSORY mode.
Firmly depress the brake pedal
and check that is shown
on the multi-information display.
Press the power switch.
In the event that the hy brid system still cannot be operated, contact
your Toyota dealer.
Starting the hybrid system
1
2
3
4

7078-2. Steps to take in an emergency
PRIUS_OM_OM47B54U_(U)
8
When trouble arises
■Stopping the hybrid system
Set the parking brake, shift the shift position to P and press the power switch
as you normally do when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(→P. 627)
■ Changing power switch modes
Release the brake pedal and press the power switch in step above. The
hybrid system does not start and modes will be changed each time the switch
is pressed. ( →P. 227)
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features: →P. 748)
● Check if battery-saving mode is set. If it is set, cancel the function.
(→P. 178)
WARNING
■ When using the mechanical key an d operating the power windows or
moon roof (if equipped)
Operate the power window or moon roof after checking to make sure that
there is no possibility of any passenger having any of their body parts
caught in the window or moon roof.
Also, do not allow children to operate the mechanical key. It is possible for
children and other passengers to get caught in the power window or moon
roof.
3

708
PRIUS_OM_OM47B54U_(U)
8-2. Steps to take in an emergency
If the 12-volt battery is discharged
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by following the
steps below.
Open the hood. ( →P. 587)
Remove the engine cover.
Pull up the both ends of the cover
vertically.
The following procedures may be used to start the hybrid sys-
tem if the vehicle’s 12-volt battery is discharged.
You can also call your Toyota de aler or a qualified repair shop.
1
2

7098-2. Steps to take in an emergency
PRIUS_OM_OM47B54U_(U)
8
When trouble arises
Connect the jumper cables according to the following procedure:Connect a positive jumper cable clamp to the positive (+) battery
terminal on your vehicle.
Connect the clamp on the other e nd of the positive cable to the
positive (+) battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery termi-
nal on the second vehicle.
Connect the clamp at the other end of the negative cable to a
solid, stationary, unpainted metallic point away from the 12-volt
battery and an y moving parts, as s hown in the illustration.
Start the engine of the second v ehicle. Increase the engine speed
slightly and maintain at that level for approximately 5 minutes to
recharge the 12-volt battery of your vehicle.
Maintain the engine speed of t he second vehicle and start the
hybrid system of your vehicle by turning the power switch to ON
mode.
Make sure the “READY” indicator comes on. If the indicator light
does not come on, contact your Toyota dealer.3
1
2
3
4
32
4
1
4
5
6

7108-2. Steps to take in an emergency
PRIUS_OM_OM47B54U_(U)
Once the hybrid system has started, remove the jumper cables in
the exact reverse order from which they were connected.
To install the engine cover, conduct the removal procedure in
reverse. After installing, check that the fixed pins are inserted
securely.
Once the hybrid system starts, ha ve the vehicle inspected at your
Toyota dealer as soon as possible.
■ Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■ To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the hybrid system is off.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
■ When the 12-volt battery is removed or discharged
●Information stored in the ECU is cleared. When the 12-volt battery is
depleted, have the vehicle inspected at your Toyota dealer.
● Some systems may require initialization. ( →P. 756)
■ When removing the 12-volt battery terminals
When the 12-volt battery terminals are removed, the information stored in the
ECU is cleared. Before removing the 12-volt battery terminals, contact your
Toyota dealer.
■ Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even when
the vehicle is not in use, due to natural discharge and the draining effects of
certain electrical appliances. If the vehicle is left for a long time, the 12-volt
battery may discharge, and the hybrid system may be unable to start. (The
12-volt battery recharges automatically while the hybrid system is operating.)
7
8