emergency towing TOYOTA PRIUS C 2012 NHP10 / 1.G Owners Manual

5
When trouble arises
425
5-1. Essential information
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your hybrid transmission.
Contact your Toyota dealer before towing.
● The hybrid system is operating but the vehicle will not move.
● The vehicle makes an abnormal sound.
Emergency towing
If a tow truck is not available in
an emergency, your vehicle may
be temporarily towed using a
cable or chain secured to the
emergency towing eyelet. This
should only be attempted on
hard surfaced roads for short
distances at under 18 mph (30
km/h).
A driver must be in the vehicle to
steer and operate the brakes.
The vehicle’s wheels, drive train,
axles, steering and brakes must
be in good condition.
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or a commerci al towing service, using a lift-type
truck or flatbed truck.
Use a safety chain system for all to wing, and abide by all state/pro-
vincial and local laws.

428 5-1. Essential information
Using a flatbed truckIf you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
■ Before emergency towing
Vehicles without a smart key system
Turn the engine switch to the “ACC” (hybrid system off) or “ON”
(hybrid system operating) position.
Vehicles with a smart key system
Turn the “POWER” switch to ACCESSORY (hybrid system off) or
ON (hybrid system operating) mode.
Shift the shift lever to N.
Release the parking brake.
■ Emergency towing eyelet location
P. 457
STEP1
STEP2
STEP3

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When trouble arises
429
5-1. Essential information
CAUTION
■
Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelet and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
● Do not turn the engine switch off (vehicles without a smart key system) or
the “POWER” switch off (vehicles with a smart key system).
This may lead to accidents because the steering wheel will be locked and
you will not be able to operate the steering wheel.
● If the hybrid system is off, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
■ Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelet may come loose during towing. This
may lead to accidents that cause serious injury or even death.
NOTICE
■To prevent causing serious damage to the transmission when towing
using a wheel-lift type truck
Never tow this vehicle from the rear with the front wheels on the ground.
■ To prevent damage to the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent causing serious damage to the transmission in emergency
towing
Never tow a vehicle from the rear with four wheels on the ground. This may
cause serious damage to the transmission.

5
When trouble arises
457
5-2. Steps to take in an emergency
If you have a flat tire
Remove the flat tire and replace it with the spare tire provided.
■Before jacking up the vehicle
●Stop the vehicle on a hard, flat surface.
● Set the parking brake.
● Shift the shift lever to P.
● Stop the hybrid system.
● Turn on the emergency flashers.
■ Location of the spare tire, jack and tools
*: Jack handle, wheel nut wrench and towing eyelet
Jack
Spare tire
Tool bag*
Spare wheel
cushions
Luggage floor
cover

5
When trouble arises
485
5-2. Steps to take in an emergency
If the vehicle becomes stuck
CAUTION
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the sur-
rounding area is clear to avoid striki ng other vehicles, objects or people. The
vehicle may also lunge forward or lunge back suddenly as it becomes free.
Use extreme caution.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident resulting in death or serious injury.
NOTICE
■To avoid damage to the transmission and other components
●Avoid spinning the wheels and depressing the accelerator pedal more
than necessary.
● If the vehicle remains stuck even after these procedures are performed,
the vehicle may require towing to be freed.
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Shift the shift lever to P and set the parking brake. Stop the
hybrid system.
Remove the mud, snow or sand from around the stuck tire.
Place wood, stones or some other material under the tires
to help provide traction.
Restart the hybrid system.
Shift the shift lever to the D or R position and carefully apply
the accelerator to free the vehicle.STEP1
STEP2
STEP3
STEP4
STEP5

547
Alphabetical index
Switch
Cruise control ....................... 215
“ECO MODE” switch ............ 174
Emergency flasher switch .... 424
EV drive mode switch ........... 170
Engine switch ............... 158, 162
Fog light switch..................... 206
Hazard light switch ............... 424
Headlight switch ................... 202
Ignition switch ............... 158, 162
Light switches ....................... 202
Power door lock switch........... 65
“POWER” switch .................. 162
Power window switch ............. 98
Rear window wiper and
washer switch .................... 212
Steering wheel audio
switches ............................. 286
Window lock switch ................ 98
Wiper and washer ........ 208, 212
Tail lights Replacing light bulbs ............ 411
Switch ................................... 202
Wattage ................................ 499
Theft deterrent system Immobilizer system............... 110
Theft prevention labels ......... 112
Theft prevention labels ........... 112
Tire inflation pressure ............ 388
Tire information Glossary ............................... 510
Size ...................................... 506
Tire identification number ..... 505
Uniform tire quality grading ............................... 507 Tires
Chains ...................................229
Checking ...............................380
If you have a flat tire ..............457
Inflation pressure...................388
Inflation pressure sensor .......381
Information ............................503
Replacing ..............................457
Rotating tires .........................380
Size .......................................498
Snow tires .............................229
Spare tire...............................457
Tire pressure warning system ........................380, 433
Tools .........................................457
Total load capacity...................228
Towing Dinghy towing........................234
Emergency towing.................425
Trailer towing.........................233
TRAC .........................................219
Traction control........................219
Transmission Hybrid transmission...............173
If the shift lever cannot be shifted from P................. 471
Trip information .......................185
Trip meter .................................179
Turn signal lights Replacing light bulbs .............411
Switch....................................176
Wattage .................................499
USB memory ....................266, 274
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