emergency towing TOYOTA PRIUS C 2020 Owners Manual

18Pictorial index
PRIUS c_U
■Instrument panel
Power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 188, 192
Starting the hybrid system/changing the modes . . . . . . . P. 188, 192
Emergency stop of the hybrid system . . . . . . . . . . . . . . . . . . . P. 469
When the hybrid system will not start . . . . . . . . . . . . . . . . . . . P. 518
Warning message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 488
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 202
Changing the shift position . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 202
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 472
When the shift lever does not move . . . . . . . . . . . . . . . . . . . . P. 204
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 99
Reading the meters/adjusting the meter light . . . . . . . . . . . . . . P. 99
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . P. 94
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . P. 480
Multi-information display . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 103
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 103
When the warning messages are displayed . . . . . . . . . . . . . . P. 4881
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3

2334-5. Toyota Safety Sense C
4
Driving
PRIUS c_U
WARNING
●If the brake pedal is being depressed, the system may determine that the
driver is taking evasive action and possibly delay the operation timing of
the pre-collision braking function.
● While driving, such as when driving through a railway crossing, the system
may determine that the possibility of a collision with an objec t, such as rail-
way crossing barrier, is high and operate the pre-collision bra king function.
To move the vehicle in an emergency, such as if the system operates in a
railway crossing, perform the following operations and then take the nec-
essary measures to ensure your safety.
• If the vehicle has been stopped, depress the accelerator pedal.
• If the vehicle is decelerating, fully depress the accelerator pedal.
(P. 236)
• Disable the pre-collision system. ( P. 234)
■ When to disable the pre-collision system
In the following situations, disable the system, as it may not operate prop-
erly, possibly leading to an accident resulting in death or ser ious injury:
● When the vehicle is being towed
● When your vehicle is towing another vehicle
● When transporting the vehicle via truck, boat, train or similar means of
transportation
● When the vehicle is raised on a lift with the hybrid system on and the tires
are allowed to rotate freely
● When inspecting the vehicle using a drum tester such as a chass is dyna-
mometer or speedometer tester, or when using an on vehicle whee l bal-
ancer
● If the vehicle cannot be driven in a stable manner, such as when the vehi-
cle has been in an accident or is malfunctioning
● When the vehicle is driven in a sporty manner or off-road
● When the tires are not properly inflated
● When tires of a size other than specified are installed
● When tire chains are installed
● When a compact spare tire or an emergency tire puncture repair kit is used

2544-6. Using the driving support systems
PRIUS c_U
WARNING
■To avoid operating the cruise control by mistake
Switch the cruise control off using the “ON-OFF” button when not in use.
■ Situations unsuitable for cruise control
Do not use cruise control in any of the following situations.
Doing so may result in loss of control and could cause an accid ent resulting
in death or serious injury.
● In heavy traffic
● On roads with sharp bends
● On winding roads
● On slippery roads, such as those covered with rain, ice or snow
● On steep hills
Vehicle speed may exceed the set speed when driving down a stee p hill.
● During emergency towing

472
PRIUS c_U
8-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● A warning message for the hybrid system is shown on the multi-
information display and the vehicle does not move.
● The vehicle makes an abnormal sound.
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer o r commercial towing service,
using a wheel-lift type t ruck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
Situations when it is necessary to contact dealers before towing

4738-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U
Do not tow with a sling-type truck
to prevent body damage.
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Us e a towing dolly under the
front wheels.

4748-2. Steps to take in an emergency
PRIUS c_U
If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
If a tow truck is not available in an emergency, your vehicle m ay be
temporarily towed using cables or chains secured to the emergen cy
towing eyelets. This should only be attempted on hard surfaced roads
for short distance at u nder 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes . The
vehicle’s wheels, drive train, a xles, steering and brakes must be in
good condition.
Using a flatbed truck
Emergency towing

4758-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U
Take out the towing eyelet. (P. 505)
Remove the eyelet cover usi ng a flathead screwdriver.
To protect the bodywork, place a rag between the screwdriver an d the
vehicle body as shown in the illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
Emergency towing procedure
1
2
Ty p e AType B
3
4

4768-2. Steps to take in an emergency
PRIUS c_U
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Vehicles without a smart key system: Enter the vehicle being to wed
and start the hybrid system.
If the hybrid system does not start, turn the power switch to the “ON” posi-
tion.
Vehicles with a smart key system : Enter the vehicle being towed
and start the hybrid system.
If the hybrid system does not start, turn the power switch to O N mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: P. 2 0 4
■While towing
If the hybrid system is off, the power assist for the brakes an d steering will not
function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in luggage compartment. (P. 506)
5
6
7

4778-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc. w hich place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple, and cause serious damage.
● Do not turn the power switch to the “LOCK” position (vehicles w ithout a
smart key system) or the power switch off (vehicles with a smart key sys-
tem).
There is a possibility that the steering wheel is locked and ca nnot be oper-
ated.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.

4788-2. Steps to take in an emergency
PRIUS c_U
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Vehicles without a smart key system: Do not tow the vehicle fro m the rear
when the power switch is in the “LOCK” position or the key is r emoved.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● Vehicles with a smart key system: Do not tow the vehicle from the rear
when the power switch off. The steering lock mechanism is not s trong
enough to hold the front wheels straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or re ar.
■ To prevent damage to the vehic le during emergency towing
Do not secure cables or chains to the suspension components.