maintenance TOYOTA PRIUS PHV 2012 User Guide

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4-1. Maintenance and care
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Maintenance and care
NOTICE
■
To prevent paint deterioration and corrosion on the body and compo-
nents (aluminum wheels etc.)
● Wash the vehicle immediately in the following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on the paint surface
• If dead insects, insect droppings or bird droppings are present on the
paint surface
• After driving in an area contaminated with soot, oily smoke, mine dust, iron powder or chemical substances
• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gasoline are spilled on the paint surface
● If the paint is chipped or scratched, have it repaired immediately.
● To prevent the wheels from corroding, remove any dirt and store in a place
with low humidity when storing the wheels.
■ Cleaning the exterior lights
● Wash carefully. Do not use organic substances or scrub with a hard brush.
This may damage the surfaces of the lights.
● Do not apply wax to the surfaces of the lights.
Wax may cause damage to the lenses.
■ When using a high pressure car washer
Do not use the washer on the area around the charging port lid. Water could
get into the charging inlet and could damage the vehicle.
■ Antenna installation and removal precautions
● Before driving, ensure that the antenna is installed.
● When the antenna is removed, such as before entering an automatic car
wash, make sure to store it in a suitable place so as not to lose it. Also,
before driving, make sure to reinstall the antenna in its original position.

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4-1. Maintenance and care
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Cleaning and protecting the vehicle interior
The following procedures will help protect your vehicle’s interior and
keep it in top condition:
■ Protecting the vehicle interior
Remove dirt and dust using a vacuum cleaner. Wipe dirty sur-
faces with a cloth dampened with lukewarm water.
■ Cleaning the leather areas
●Remove dirt and dust using a vacuum cleaner.
● Wipe off any excess dirt and dust with a soft cloth dampened
with diluted detergent.
Use a diluted water solution of approximately 5% neutral wool deter-
gent.
●Wring out any excess water from the cloth and thoroughly
wipe off all remaining traces of detergent.
● Wipe the surface with a dry, soft cloth to remove any remain-
ing moisture. Allow the leather to dry in a shaded and venti-
lated area.
■ Cleaning the synthetic leather areas
●Remove loose dirt using a vacuum cleaner.
● Apply a mild soap solution to the synthetic leather using a
sponge or soft cloth.
● Allow the solution to soak in for a few minutes. Remove the
dirt and wipe off the solution with a clean, damp cloth.

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Maintenance and care
■
Caring for leather areas
Toyota recommends cleaning the interior of the vehicle at least twice a year
to maintain the quality of the vehicle’s interior.
■ Shampooing the carpets
There are several commercial foaming-type cleaners available. Use a
sponge or brush to apply the foam. Rub in overlapping circles. Do not use
water. Wipe dirty surfaces and let them dry. Excellent results are obtained by
keeping the carpet as dry as possible.
■ Seat belts
Clean with mild soap and lukewarm water using a cloth or sponge. Also
check the belts periodically for excessive wear, fraying or cuts.
CAUTION
■Water in the vehicle
● Do not splash or spill liquid in the vehicle, such as on the floor, in the
hybrid battery (traction battery) air vents, and in the luggage compartment.
Doing so may cause the hybrid battery (traction battery), electrical compo-
nents, etc. to malfunction or catch fire.
● Do not get any of the SRS components or wiring in the vehicle interior wet.
(P. 186)
An electrical malfunction may cause the airbags to deploy or not function
properly, resulting in death or serious injury.
■ Cleaning the interior (esp ecially instrument panel)
Do not use polish wax or polish cleaner. The instrument panel may reflect off
the windshield, obstructing the driver’s view and leading to an accident,
resulting in death or serious injury.

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NOTICE
■Cleaning detergents
● Do not use the following types of detergent, as they may discolor the vehi-
cle interior or cause streaks or damage to painted surfaces:
• Non-seat portions: Organic substances such as benzene or gasoline,
alkaline or acidic solutions, dye, and bleach
• Seats: Alkaline or acidic solutions, such as thinner, benzene, and alcohol
● Do not use polish wax or polish cleaner. The instrument panel’s or other
interior part’s painted surface may be damaged.
■ Preventing damage to leather surfaces
Observe the following precautions to avoid damage to and deterioration o\
f
leather surfaces:
● Remove any dust or dirt from leather surfaces immediately.
● Do not expose the vehicle to direct sunlight for extended periods of time.
Park the vehicle in the shade, especially during summer.
● Do not place items made of vinyl, plastic, or containing wax on the uphol-
stery, as they may stick to the leather surface if the vehicle interior heats
up significantly.
■ Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio system may be damaged if water comes
into contact with electrical components such as the audio system above or
under the floor of the vehicle. Water may also cause the body to rust.
■ Cleaning the inside of the rear window
● Do not use glass cleaner to clean the rear window, as this may cause
damage to the rear window defogger heater wires. Use a cloth dampened
with lukewarm water to gently wipe the window clean. Wipe the window in
strokes running parallel to the heater wires.
● Be careful not to scratch or damage the heater wires.

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Maintenance and care
4-2. Maintenance
Maintenance requirements
■Repair and replacement
It is recommended that genuine Toyota parts be used for repairs to ensure
performance of each system. If non-Toyota parts are used in replacement or
if a repair shop other than a Toyota dealer performs repairs, confirm the war-
ranty coverage.
To ensure safe and economical driv ing, day-to-day care and regular
maintenance are essential. It is the owner’s responsibility to perform
regular checks. Toyota recommends performing the following main-
tenance:
■ General maintenance
General maintenance should be performed on a daily basis.
This can be done by yourself or by a Toyota dealer.
■ Scheduled maintenance
Scheduled maintenance should be performed at specified inter-
vals according to the maintenance schedule.
For details about maintenance items and schedules, refer to the
“Scheduled Maintenance Guide” or “Owner’s Manual Supplement”.
■Do-it-yourself maintenance
You can perform some maintenance procedures by yourself.
Please be aware that do-it-yourself maintenance may affect war-
ranty coverage.
The use of Toyota repair manuals is recommended.
For details about warranty coverage, refer to the separate “Owner’s
Warranty Information Booklet” or “Owner’s Manual Supplement”.

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■Reset the maintenance data (U.S.A. only)
After the required maintenance is performed according to the maintenance
schedule, please reset the maintenance data.
To reset the data, follow the procedures described below:
Turn the “POWER” switch off with the trip meter A shown.
Turn the “POWER” switch to ON mode with the MPH or km/h button
( P. 259) held down.
Keep pressing the button until the trip meter indicates “000000” and
the multi-information display indicates that the reset is complete.
■ Allow inspection and repairs to be performed by a Toyota dealer
● Toyota technicians are well-trained specialists and are kept up to date
with the latest service information. They are well informed about the
operation of all systems on your vehicle.
● Keep a copy of the repair order. It proves that the maintenance that has
been performed is under warranty coverage. If any problem should arise
while your vehicle is under warranty, your Toyota dealer will promptly
take care of it.
STEP 1
STEP 2
STEP 3

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Maintenance and care
CAUTION
■
If your vehicle is not properly maintained
Improper maintenance could result in serious damage to the vehicle and
possible serious injury or death.
■ Handling of the 12-volt battery
● Engine exhaust, some of its constituents, and a wide variety of automobile
components contain or emit chemicals known to the State of California to
cause cancer and birth defects and other reproductive harm. Work in a
well ventilated area.
● Oils, fuels and fluids contained in vehicles as well as waste produced by
component wear contain or emit chemicals known to the State of Califor-
nia to cause cancer and birth defects or other reproductive harm. Avoid
exposure and wash any affected area immediately.
● 12-volt battery posts, terminals and related accessories contain lead and
lead compounds which are known to cause brain damage. Wash your
hands after handling. ( P. 471)

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4-2. Maintenance
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General maintenance
Engine compartment
ItemsCheck points
Brake fluid Is the brake fluid at the correct
level? (
P. 467)
Engine/power control unit coolant Is the engine/power control unit
coolant at the correct level?
(P. 464)
Engine oil Is the engine oil at the correct
level?
(P. 460)
Exhaust system There should not be any fumes or
strange sounds.
Radiator/condenser The radiator and condenser
should be free from foreign
objects. (
P. 466)
Washer fluid Is there sufficient washer fluid?
(P. 469)
Listed below are the general maintenance items that should be per-
formed at the intervals specified in the “Owner’s Warranty Informa-
tion Booklet” or “Owner’s Manual Supplement/Scheduled
Maintenance Guide”. It is recommended that any problem you notice
should be brought to the attention of your Toyota dealer or qualified
service shop for advice.

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Maintenance and care
Luggage compartment
Vehicle interior
ItemsCheck points
12-volt battery Check the connections. (P. 471)
ItemsCheck points
Accelerator pedal
• The accelerator pedal should
move smoothly (without uneven
pedal effort or catching).
Hybrid transmission “Park” mech-
anism • When parked on a slope and the
shift position is in P, is the vehicle
securely stopped?
Brake pedal • Does the brake pedal move
smoothly?
• Does the brake pedal have appro- priate clearance from the floor?
(P. 619)
• Does the brake pedal have the correct amount of free play?
(P. 619)
Brakes • The vehicle should not pull to one
side when the brakes are applied.
• The brakes should work effec- tively.
• The brake pedal should not feel spongy.
• The brake pedal should not get too close to the floor when the
brakes are applied.

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Head restraints• Do the head restraints move
smoothly and lock securely?
Indicators/buzzers • Do the indicators and buzzers
function properly?
Lights • Do all the lights come on?
Parking brake • Does the parking brake pedal
move smoothly?
• When parked on a slope and the parking brake is on, is the vehicle
securely stopped?
Seat belts • Do the seat belts operate
smoothly?
• The seat belts should not be dam- aged.
Seats • Do the seat controls operate
properly?
Steering wheel • Does the steering wheel rotate
smoothly?
• Does the steering wheel have the correct amount of free play?
• There should not be any strange sounds coming from the steering
wheel.
ItemsCheck points