stop start TOYOTA PRIUS PLUG-IN HYBRID 2016 Repair Manual

4965-5. Using the driving support systems
PRIUS PHV_OM_OM47A89E_(EE)
WARNING
■The ABS does not operate effectively when
● The limits of tire gripping performance have been exceeded (such as
excessively worn tires on a snow covered road).
● The vehicle hydroplanes while driving at high speed on wet or slick road.
■ Stopping distance when the ABS is operating may exceed that of nor-
mal conditions
The ABS is not designed to shorten t he vehicle’s stopping distance. Always
maintain a safe distance from the vehicle in front of you, especially in the
following situations:
● When driving on dirt, gravel or snow-covered roads
● When driving with tire chains
● When driving over bumps in the road
● When driving over roads with potholes or uneven surfaces
■ TRC/VSC may not operate effectively when
Directional control and power may not be achievable while driving on slip-
pery road surfaces, even if the TRC/VSC systems are operating. Drive the
vehicle carefully in conditions where stability and power may be lost.
■ Hill-start assist control does not operate effectively when
● Do not overly rely on hill-start assist control. Hill-start assist control may
not operate effectively on steep inclines and roads covered with ice.
● Unlike the parking brake, hill-start assist control is not intended to hold the
vehicle stationary for an extended period of time. Do not attempt to use
hill-start assist control to hold the vehicle on an incline, as doing so may
lead to an accident.
■ When the TRC, VSC and/or ABS is activated
The slip indicator light flashes. Always drive carefully. Reckless driving may
cause an accident. Exercise particular care when the indicator light flashes.

5116-1. Using the air conditioning system and defogger
PRIUS PHV_OM_OM47A89E_(EE)
6
Interior features
■Heating
● In HV mode, the gasoline engine may operate in order to exhaust heat from
the engine coolant via the heater.
● In EV mode, heating is done by a heat pump system.
• When the outside temperature is low or it is snowing, compared to con-
ventional vehicles, heating may be less effective and warm air may not
come out.
• If frost has formed on the outside heat exchanger, the heating perfor-
mance will decline. The frost can be removed from the outside heat
exchanger by operating the Remote Ai r Conditioning System before driv-
ing ( P. 516). When frosted over, the heating operation of the Remote
Air Conditioning System starts after defrosting.
• When is turned on, the heating is controlled optimally. Therefore,
the set heating performance may not be achieved even if the fan speed
setting is increased.
● In the following situations the gasoline engine may operate in order to
exhaust heat from the engine coolant via the heater even in EV mode.
• The outside temperature is approximately -10°C or low
• is operating
■ Using automatic mode
Fan speed is adjusted automatically according to the temperature setting and
the ambient conditions.
Therefore, the fan may stop for a while until warm or cool air is ready to flow
immediately after is pressed.
• When the outside heat exchanger is
frosted over, fan speed declines and it
may become harder to heat the inte-
rior. However, it is not a malfunction.
In this situation, the air temperature
from the outlets may not change even
though the set temperature is raised.Outside heat exchanger

5186-1. Using the air conditioning system and defogger
PRIUS PHV_OM_OM47A89E_(EE)■When using the Remote Air Conditioning System
A charging message will be displayed on the multi-information display. Differ-
ent messages will be displayed depending on when the Remote Air Condi-
tioning System was started (after charging or during charging).
■While the Remote Air Conditioning System is operating
●Depending on the operating condition of the Remote Air Conditioning Sys-
tem, the electric fan may spin and an operating noise may be heard.
However, this does not indicate a malfunction.
●The Remote Air Conditioning System may stop operating temporarily if
other features that use electricity (for example, the seat heater, lights, wind-
shield wipers) are in operation or if the charge level of the 12-volt battery
becomes low.
●The headlights, windshield wiper, combination meter, etc. will not operate
while the Remote Air Conditioning System is operating.
■Electronic key battery depletion
P. 266
■When the electronic key battery is fully depleted
P. 616
■Customization
Setting (e.g. Operation using “A/C” on the wireless remote control) can be
changed. (Customizable features P. 708)

538
PRIUS PHV_OM_OM47A89E_(EE)
6-4. Using the other interior features
■Using the wireless charger
Press the power supply
switch of the wireless char-
ger.
Switches on and off with each
press of the power supply
switch.
When turned on, the operation
indicator light (green) comes on.
Even with the hybrid system off,
the on/off state of the power
supply switch is memorized.
Place the charging side of
the portable device down.
When charging, the operation
indicator light (orange) comes
on.
If charging is not occurring, try
placing the portable device as
close to the center of the
charging area as possible.
When charging is complete, the operation indicator light (green) comes
on.
● Recharging function
• When charging is complete and after a fixed time in the charge
suspension state, charging restarts.
• When the portable device is moved, charging is stopped for a
moment and then it restarts.
1
2

5396-4. Using the other interior features
PRIUS PHV_OM_OM47A89E_(EE)
6
Interior features
■Lighting conditions of operation indicator light
*: Depending on the portable device, there are cases where the operation
indicator light will continue being lit up orange even after the charging is
complete.
●When the operation indicator light flashes
When an error occurs, the operation indicator light flashes an
orange color. Handle the error based on the following table.
Operation indicator lightConditions
Turning offWhen the Wireless charger power supply is
off
Green (comes on)On Standby (charging possible state)
When charging is complete*
Orange (comes on)
When placing the portable device on the
charging area (detecting the portable device)
Charging
Operation indicator
lightSuspected causesHandling method
Flashing repeatedly
once every second
(Orange)Vehicle to charger com-
munication failure.
Contact any autho-
rized Toyota dealer or
repairer, or another
duly qualified and
equipped professional.
Repeatedly flashes
3 times continuously
(Orange)
A foreign substance is
between the portable
device and charge area.
Remove the foreign
substance from
between portable
device and the charge
area.
The portable device is
out of sync due to the
device being shifted from
its position.Place the portable
device near the center
of the charge area.
Repeatedly flashes
4 times continuously
(Orange)Temperature rising
within the wireless char-
ger.Stop charging at once
and start charging
again after for a while.

540
PRIUS PHV_OM_OM47A89E_(EE)
6-4. Using the other interior features
■The wireless charger can be operated when
The power switch is in ACCESSORY or ON mode.
■Usable portable devices
Qi standard wireless charge standard can be used on compatible devices.
However, not all Qi standard devices and compatibility are guaranteed.
Starting with mobile phones and smart phones, it is aimed for low power elec-
trically supplied portable devices of no more than 5W.
■When covers and accessories are attached to portable devices
Do not charge in situations where cover and accessories not able to handle
Qi are attached to the portable device. Depending on the type of cover and
accessory, it may not be possible to charge. When charging is not performed
even with the portable device placed on the charge area, remove the cover
and accessories.
■While charging, noise enters the AM radio
Turn off the wireless charger and confirm that the noise has decreased. If the
noise decreases, continuously pushing the power supply switch of the wire-
less charger for 2 seconds, the frequency of the charger can be changed and
the noise can be reduced.
Also, on that occasion, the operation indicator light will flash orange 2 times.
■Important points of the wireless charger
●If the electronic key cannot be detected within the vehicle interior, charging
cannot be done. When the door is opened and closed, charging may be
temporarily suspended.
●When charging, the wireless charging device and portable device will get
warmer, however this is not a malfunction.
When a portable device gets warm while charging, charging may stop due
to the protection function on the portable device side. In this case, when the
temperature of the portable device drops significantly, charge again.
■Operation sounds
When the power supply is turned on, while searching for the portable device a
sound will be produced, however this is not a malfunction.

631
8When trouble arises
PRIUS PHV_OM_OM47A89E_(EE)
8-1. Essential information
Emergency flashers ........... 632
If your vehicle has to
be stopped in an
emergency ....................... 633
8-2. Steps to take in an
emergency
If your vehicle needs
to be towed ...................... 634
If you think something is
wrong ............................... 640
If a warning light turns on
or a warning buzzer
sounds ............................. 641
If a warning message is
displayed ......................... 650
If you have a flat tire .......... 658
If the hybrid system will
not start............................ 676
If the electronic key does
not operate properly ........ 678
If the 12-volt battery is
discharged ....................... 682
If your vehicle
overheats ......................... 688
If the vehicle becomes
stuck ................................ 693

6528-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
■Warning messages
The warning messages explained below may differ from the actual messages
according to operation conditions and vehicle specifications.
■ System warning lights
The master warning light does not come on or flash in the following cases.
Instead, a separate system warning light will come on along with a message
shown on the multi-information display.
● “Antilock Brake System Malfunction Visit Your Dealer”:
The ABS warning light comes on. ( P. 642)
● “Braking Power Low Visit Your Dealer”:
The brake system warning light (yellow) will come on. ( P. 641)
● Indicates that a door is not fully closed while the vehicle is stopped.:
The Open door warning light comes on. ( P. 6 4 4 )
■ If “Visit Your Dealer” is shown
The system or part shown on the multi- information display is malfunctioning.
Have the vehicle inspected by any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional.
■ If a message about an operation is shown
● If a message about an operation of the accelerator pedal or brake pedal is
shown
A warning message about an operation of the brake pedal may be shown
while the driving assist systems such as PCS (Pre-Crash Safety system) or
the dynamic radar cruise control with full-speed range is operating. If a
warning message is shown, be sure to decelerate the vehicle or follow an
instruction shown on the multi-information display.
● A warning message is shown when Drive-Start Control, Brake Override Sys-
tem or Intelligent Clearance Sonar (if equipped) operates ( P. 314, 314,
449). Follow the instructions on the multi-information display.
● If a message about an operation of the power switch is shown
An instruction for operation of the power switch is shown when the incorrect
procedure for starting the hybrid system is performed or the power switch is
operated incorrectly. Follow the instructions shown on the multi-information
display to operate the power switch again.
● If a message about a shift operation is shown
To prevent the shift position from being selected incorrectly or the vehicle
from moving unexpectedly, the shift position may be changed automatically
( P. 335) or shift operation may be required. In this case, change the shift
position following the instructions on the multi-information display.
● If a message or image about an open/close state of a part or replenishment
of a consumable is shown
Confirm the part indicated by the multi-information display or a warning light,
and then perform the coping method such as closing the open door or
replenishing a consumable.

6538-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
8
When trouble arises
■If “See Owner’s Manual” is shown
● If “Braking Power Low Stop in a Safe Place See Owner’s Manual” is shown,
this may be a malfunction. Immediately stop the vehicle in a safe place and
contact any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional. Continuing to drive the vehicle may be danger-
ous.
● If “Engine Oil Pressure Low” is shown, this may be a malfunction. Immedi-
ately stop the vehicle in a safe place and contact any authorized Toyota
dealer or repairer, or another duly qualified and equipped professional.
● If the following messages are shown, there may be a malfunction. Immedi-
ately have the vehicle inspected by any authorized Toyota dealer or repairer,
or another duly qualified and equipped professional.
• “Plug-in charging system malfunction.”
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunction”
• “Accelerator System Malfunction”
• “Smart Entry & Start System Malfunction See Owner’s Manual”
■ If “Shift System Not Active Apply Parking Brake Securely While Parking
See Owner’s Manual” is shown
Indicates a temporary operation failure or malfunction in the shift control sys-
tem. Immediately have the vehicle inspected by any authorized Toyota dealer
or repairer, or another duly qualified and equipped professional.
When the message is shown, the hybrid system may not be started or the
shift position may not be changed normally. (Coping method: P. 656)
■ If “Shift System Malfunction Apply Parking Brake Securely While Park-
ing See Owner’s Manual” is shown
Indicates a malfunction in the shift control system. Immediately have the vehi-
cle inspected by any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional.
When the message is shown, the hybrid system may not be started or the
shift position may not be changed normally. (Coping method: P. 656)
■ If “ Switch Malfunction Apply Parking Brake Securely While Parking
See Owner’s Manual” is shown
The P position switch may not operate. Immediately have the vehicle
inspected by any authorized Toyota dealer or repairer, or another duly quali-
fied and equipped professional.
When parking the vehicle, stop the vehicle on level ground and apply the
parking brake firmly.

6548-2. Steps to take in an emergency
PRIUS PHV_OM_OM47A89E_(EE)
■ If “Shift System Malfunction Shifting Unavailable See Owner’s Manual”
is shown
Indicates a malfunction in the shift control system. Immediately have the vehi-
cle inspected by any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional.
The shift position may not be shifted from P to other than P.
■ If “Shift System Malfunction Stop in a Safe Place See Owner’s Manual”
is shown
Indicates a malfunction in the shift control system. Immediately have the vehi-
cle inspected by any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional.
The shift position may not be changed. Stop the vehicle in a safe place.
■ If “Shift System Malfunction See Owner’s Manual” is shown
Indicates a malfunction in the shift control system. Immediately have the sys-
tem inspected by any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional.
The system may not operate properly.
■ If “Low 12-Volt Battery Apply Parking Brake Securely While Parking See
Owner’s Manual” is shown
Indicates that the 12-volt battery charge is insufficient. Charge or replace the
12-volt battery.
● When the message is shown, the hybrid system may not start or the shift
position may not be changed normally. (Coping method: P. 656)
● After charging the 12-volt battery, the message may not go off until the shift
position is changed from P.
■ If “Shifting Unavailable Low 12-Volt Battery See Owner’s Manual” is
shown
Indicates that the shift position cannot be changed because the voltage of the
12-volt battery drops. Charge or replace the 12-volt battery.
(Coping method in the case the 12-volt battery is discharged: P. 682)
■ If “Hybrid System Overheated. Reduced Output Power.” is shown
The message may be shown when driving under severe operating conditions.
(For example, when driving up a long steep hill or driving up a steep hill in
reverse.)
Coping method: P. 688