tow TOYOTA PRIUS PLUS 2019 Owner's Guide

3976-3. Do-it-yourself maintenance
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Maintenance and care
■Situations in which the tire pressure warning system may not operate
properly
●In the following cases, the tire pressure warning system may not operate
properly.
• If non-genuine Toyota wheels are used.
• When a replacement tire is used, the system may not operate correctly
due to the structure of the replacement tire.
• A tire has been replaced with a tire that is not of the specified size.
• Tire chains etc. are equipped.
• An auxiliary-supported run-flat tire is equipped.
• If a window tint that affects the radio wave signals is installed.
• If there is a lot of snow or ice on the vehicle, particularly around the
wheels or wheel housings.
• If the tire inflation pressure is extremely higher than the specified level.
• If wheel without the tire pressure warning valve and transmitter is used.
• If the ID code on the tire pressure warning valves and transmitters is not
registered in the tire pressure warning computer.
●Performance may be affected in the following situations.
• Near a TV tower, electric power plant, gas station, radio station, large dis-
play, airport or other facility that generates strong radio waves or electri-
cal noise
• When carrying a portable radio, cellular phone, cordless phone or other
wireless communication device
●When the vehicle is parked, the time taken for the warning to start or go off
could be extended.
●When tire inflation pressure declines rapidly for example when a tire has
burst, the warning may not function.

4076-3. Do-it-yourself maintenance
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Maintenance and care
WARNING
■When inspecting or replacing tires
Observe the following precautions to prevent accidents.
Failure to do so may cause damage to parts of the drive train as well as
dangerous handling characteristics, which may lead to an accident resulting
in death or serious injury.
● Do not mix tires of different makes, models or tread patterns.
Also, do not mix tires of remarkably different treadwear.
● Do not use tire sizes other than those recommended by Toyota.
● Do not mix differently constructed tires (radial, bias-belted or bias-ply
tires).
● Do not mix summer, all season and snow tires.
● Do not use tires that have been used on another vehicle.
Do not use tires if you do not know how they were used previously.
● Vehicles with compact spare tire: Do not tow if your vehicle has a compact
spare tire installed.
● Vehicles with emergency tire puncture repair kit: Do not tow anything if a
tire that has been repaired using t he emergency tire puncture repair kit is
installed. The load on the tire may cause unexpected damage to the tire.
■ When initializing the tire pressure warning system
Do not operate the tire pressure warning reset switch without first adjusting
the tire inflation pressure to the specified level. Otherwise, the tire pressure
warning light may not come on even if the tire inflation pressure is low, or it
may come on when the tire inflation pressure is actually normal.

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7When trouble arises
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7-1. Essential information
Emergency flashers ........... 434
If your vehicle has to
be stopped in an
emergency ....................... 435
If the vehicle is trapped in
rising water ...................... 436
7-2. Steps to take in an
emergency
If your vehicle needs
to be towed ...................... 437
If you think something is
wrong ............................... 443
If a warning light turns on
or a warning buzzer
sounds ............................. 444
If a warning message is
displayed ......................... 458
If you have a flat tire
(vehicles with spare
tire) .................................. 478
If you have a flat tire
(vehicles without spare
tire) .................................. 492
If the hybrid system will
not start............................ 509
If the electronic key does
not operate properly ........ 511
If the 12-volt battery is
discharged ....................... 513
If your vehicle
overheats ......................... 518
If the vehicle becomes
stuck ................................ 523

4377-2. Steps to take in an emergency
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When trouble arises
If your vehicle needs to be towed
In the following situations, it is not possible to be towed by another
vehicle using cables or chains, as the front wheels may be locked due
to the parking lock. Contact any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer or commercial towing ser-
vice.
● There is a malfunction in the shift control system. (P. 447, 460)
● There is a malfunction in the immobilizer system. (P. 9 1 )
● There is a malfunction in the smart entry & start system. (P. 5 1 1 )
● The 12-volt battery is discharged. (P. 513)
The following may indicate a problem with your hybrid transmission.
Contact any authorized Toyota retailer or Toyota authorized repairer,
or any reliable repairer or commercial towing service before towing.
● The hybrid system warning light turns on or the hybrid system
warning message is displayed on the multi-information display and
the vehicle does not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle
towed by any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer or commercial towing service,
using a wheel-lift type truck or flat bed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
Situations when it is not possible to be towed by another vehicle
Situations when it is necessary to contact dealers before towing

4387-2. Steps to take in an emergency
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Do not tow with a sling-type truck
to prevent body damage.
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Use a towing dolly under the
front wheels.

4397-2. Steps to take in an emergency
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When trouble arises
If your vehicle is transported by a
flat bed truck, it should be tied
down at the locations shown in the
illustration.
If you use cables or chains to tie
down your vehicle, the angles
shaded in black must be 45 .
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergency
towing eyelets. This should only be attempted on hard surfaced roads
for a short distance at under 30 km/h (18 mph).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Using a flat bed truck
Emergency towing

4407-2. Steps to take in an emergency
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Take out the towing eyelet. (P. 479, 494)
Remove the eyelet cover using
a flathead screwdriver.
To prevent damage, cover the tip of
the screwdriver with a rag.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to ON mode.
Shift the shift position to N and release the parking brake.
Emergency towing procedure
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4417-2. Steps to take in an emergency
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When trouble arises
■While towing
If the hybrid system is off, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in luggage compartment. ( P. 479, 494)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing eyelets, cables or chains. The towing eye-
lets, cables or chains may become damaged, broken debris may hit peo-
ple and cause serious damage.
● Do not turn the power switch off.
This may lead to an accident as the front wheels will be locked by the
parking lock.
■ Installing towing eyelets to the vehicle
● The towing eyelets are only for the vehicle equipped with them. Do not use
the towing eyelets for another vehicle, and do not use the towing eyelets
for this vehicle on another vehicle.
● Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.

4427-2. Steps to take in an emergency
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NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.

4797-2. Steps to take in an emergency
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When trouble arises
Location of the spare tire, jack and tools
Jack handle
Towing eyelet
Wheel nut wrench
Spare tire
Jack
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