emergency towing TOYOTA PRIUS PRIME 2022 Owners Manual

18Pictorial index
PRIUS PRIME_OM_OM47E74U_(U)
■Instrument panel
Power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 332
Starting the hybrid system/changing the modes . . . . . . . . . . . P. 332
Emergency stop of the hybrid system . . . . . . . . . . . . . . . . . . . P. 661
When the hybrid system will not start . . . . . . . . . . . . . . . . . . . P. 706
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 681
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 339
Changing the shift position . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 339
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 664
P position switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 340
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 192
Reading the meters/adjusting the instrument
cluster light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 192, 194
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . P. 201
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . P. 6711
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801-3. Emergency assistance
PRIUS PRIME_OM_OM47E74U_(U)■
Enhanced Roadside Assistance
Enhanced Roadside As
sistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connec t
response-center agent, who can he lp with a wide range of needs,
such as: towing, flat tire, fuel delivery, etc. For a description of the
Roadside Assistance services an d their limitations, please see the
Safety Connect Terms and Conditions, which are available at
Toyota.com in the United States, Toyotapr.com in Puerto Rico an d
Toyota.ca in Canada.
Important! Read this informatio n before using Safety Connect.
■Exposure to radio frequency signals
The Safety Connect system installed in your vehicle is a low-po wer
radio transmitter and receiver. I t receives and also sends out radio
frequency (RF) signals.
In August 1996, the Federal Communications Commission (FCC)
adopted RF exposure guidelines with safety levels for mobile wi re-
less phones. Those guidelines are consistent with the safety stan-
dards previously set by the following U.S. and international
standards bodies.
● ANSI (American National Stand ards Institute) C95.1 [1992]
● NCRP (National Council on Radi ation Protection and Measure-
ment) Report 86 [1986]
● ICNIRP (International Commission on Non-Ionizing Radiation
Protection) [1996]
Those standards were based on comprehensive and periodic eval-
uations of the relevant scienti fic literature. Over 120 scientists, engi-
neers, and physicians from unive rsities, and government health
agencies and industries reviewed the available body of research to
develop the ANSI Standard (C95.1).
The design of Safety Connect complies with the FCC guidelines i n
addition to those standards.
Safety information for Safety Connect

382
PRIUS PRIME_OM_OM47E74U_(U)
5-5. Using the driving support systems
WARNING
■When to disable the pre-collision system
In the following situations, disable the system, as it may not operate prop-
erly, possibly leading to an accident resulting in death or serious injury:
● When the vehicle is being towed
● When your vehicle is towing another vehicle
● When transporting the vehicle via truck, boat, train or similar means of
transportation
● When the vehicle is raised on a lift with the hybrid system on and the tires
are allowed to rotate freely
● When inspecting the vehicle using a drum tester such as a chass is dyna-
mometer or speedometer tester, or when using an on vehicle whee l bal-
ancer
● When a strong impact is applied to the front bumper or front gr ille, due to
an accident or other reasons
● If the vehicle cannot be driven in a stable manner, such as when the vehi-
cle has been in an accident or is malfunctioning
● When the vehicle is driven in a sporty manner or off-road
● When the tires are not properly inflated
● When the tires are very worn
● When tires of a size other than specified are installed
● When tire chains are installed
● When a compact spare tire or an emergency tire puncture repair kit is used
● If equipment (snow plow, etc.) that may obstruct the radar sens or or front
camera is temporarily installed to the vehicle

PRIUS PRIME_OM_OM47E74U_(U)
3915-5. Using the driving support systems
5
Driving
WARNING
■Before using LTA system
● Do not rely solely upon the LTA system. The LTA system does not auto-
matically drive the vehicle or reduce the amount of attention that must be
paid to the area in front of the vehicle. The driver must always assume full
responsibility for driving safely by paying careful attention to the surround-
ing conditions and operating the steering wheel to correct the path of the
vehicle. Also, the driver must take adequate breaks when fatigued, such
as from driving for a long period of time.
● Failure to perform appropriate driving operations and pay careful attention
may lead to an accident, resulting in death or serious injury.
● When not using the LTA system, use the LTA switch to turn the system off.
■ Situations unsuitable for LTA system
In the following situations, use the LTA switch to turn the system off. Failure
to do so may lead to an accident, resulting in death or serious injury.
● Vehicle is driven on a road surface which is slippery due to rainy weather,
fallen snow, freezing, etc.
● Vehicle is driven on a snow-covered road.
● White (yellow) lines are difficult to see due to rain, snow, fog, dust, etc.
● Vehicle is driven in a temporary lane or restricted lane due to construction
work.
● Vehicle is driven in a construction zone.
● A spare tire, tire chains, etc. are equipped.
● When the tires have been excessively worn, or when the tire inf lation pres-
sure is low.
● During emergency towing.
■ Preventing LTA system malfunctions and operations performed by
mistake
● Do not modify the headlights or place stickers, etc. on the sur face of the
lights.
● Do not modify the suspension etc. If the suspension etc. needs to be
replaced, contact your Toyota dealer.
● Do not install or place anything on the hood or grille. Also, d o not install a
grille guard (bull bars, kangaroo bar, etc.).
● If your windshield needs repairs, contact your Toyota dealer.

412
PRIUS PRIME_OM_OM47E74U_(U)
5-5. Using the driving support systems
WARNING
■Situations unsuitable for dynamic radar cruise control with ful l-speed
range
Do not use dynamic radar cruise control with full-speed range in any of the
following situations.
Doing so may result in inappropriate speed control and could cause an acci-
dent resulting in death or serious injury.
● Roads where there are pedestrians, cyclists, etc.
● In heavy traffic
● On roads with sharp bends
● On winding roads
● On slippery roads, such as those covered with rain, ice or snow
● On steep downhills, or where there are sudden changes between s harp up
and down gradients
Vehicle speed may exceed the set speed when driving down a stee p hill.
● At entrances to freeways and highways
● When weather conditions are bad enough that they may prevent the sen-
sors from detecting correctly (fog, snow, sandstorm, heavy rain, etc.)
● When there is rain, snow, etc. on the front surface of the rada r or front
camera
● In traffic conditions that require frequent repeated acceleration and decel-
eration
● During emergency towing
● When an approach warning buzzer is heard often

448
PRIUS PRIME_OM_OM47E74U_(U)
5-5. Using the driving support systems
●When vehicle horns, vehicle detectors, motorcycle engines, air brakes of
large vehicles, the clearance sonar of other vehicles or other devices which
produce ultrasonic waves are near the vehicle
● A sensor is coated with a sheet of spray or heavy rain.
● If objects draw too close to the sensor.
● When a pedestrian is wearing clothing that does not reflect ult rasonic waves
(ex. skirts with gathers or frills).
● When objects that are not perpendicular to the ground, not perpendicular to
the vehicle traveling direction, uneven, or waving are in the d etection range.
● Strong wind is blowing
● When driving in inclement weather such as fog, snow or a sandst orm
● When an object that cannot be detected is between the vehicle a nd a
detected object
● If an object such as a vehicle, motorcycle, bicycle or pedestrian cuts in front
of the vehicle or runs out from the side of the vehicle
● If the orientation of a sensor has been changed due to a collis ion or other
impact
● When equipment that may obstruct a sensor is installed, such as a towing
eyelet, bumper protector (an additional trim strip, etc.), bicy cle carrier, or
snow plow
● If the front of the vehicle is raised or lowered due to the car ried load
● If the vehicle cannot be driven in a stable manner, such as whe n the vehicle
has been in an accident or is malfunctioning
● When tire chains, a compact spare tire or an emergency tire pun cture repair
kit are used.
■ Situations in which the system may operate even if there is no possibil-
ity of a collision
In some situations, such as the following, the system may opera te even
though there is no possibility of a collision.
● When driving toward a banner, flag, low-hanging branch or boom barrier
(such as those used at railroad crossings, toll gates and parking lots)
● When there is a rut or hole in the surface of the road
● When driving on a metal cover (grating), such as those used for drainage
ditches
● When driving up or down a steep slope
●
When driving on a narrow road

460
PRIUS PRIME_OM_OM47E74U_(U)
5-5. Using the driving support systems
WARNING
■When to disable the Parking Support Brake
In the following situations, disable the Parking Support Brake as the system
may operate even though there is no possibility of a collision.
● When inspecting the vehicle using a chassis roller, chassis dynamo or free
roller
● When loading the vehicle onto a boat, truck or other transport vessel
● If the suspension has been modified or tires of a size other than specified
are installed
● If the front of the vehicle is raised or lowered due to the carried load
● When equipment that may obstruct a sensor is installed, such as a towing
eyelet, bumper protector (an additional trim strip, etc.), bicycle carrier, or
snow plow
● When using automatic car washing devices
● If the vehicle cannot be driven in a stable manner, such as when the vehi-
cle has been in an accident or is malfunctioning
● When the vehicle is driven in a sporty manner or off-road
● When the tires are not properly inflated
● When the tires are very worn
● When tire chains, compact spare tire or an emergency tire puncture repair
kit are used
■ To ensure the system can operate properly
 P. 450
■ Handling the suspension
Do not modify the suspension, as changes to the height or incli ne of the
vehicle may prevent the sensors from correctly detecting obstac les, may
cause the system not operate, or may cause the system to operat e unnec-
essarily.
■ If the Parking Support Brake function (static objects) operates unnec-
essarily, such as at a railroad crossing
 P. 458
■ Notes when washing the vehicle
 P. 451

664
PRIUS PRIME_OM_OM47E74U_(U)
8-2. Steps to take in an emergency
If your vehicle needs to be towed
In the following situations, it is not possible to be towed by another
vehicle using cables or chains, as the front wheels may be lock ed due
to the parking lock. Contact your Toyota dealer or commercial towing
service.
● There is a malfunction in t he shift control system. (P. 336, 688)
● There is a malfunction in the immobilizer system. ( P. 83)
● There is a malfunction in the smart key system. (P. 708)
● The 12-volt battery is discharged. ( P. 7 1 2 )
The following may indicate a problem with your hybrid transmiss ion.
Contact your Toyota dealer or commercial towing service before tow-
ing.
● The hybrid system warning message is displayed and the vehicle
does not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer o r commercial towing service,
using a wheel-lift type t ruck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
Situations when it is not possibl e to be towed by another vehicle
Situations when it is necessary to contact dealers before towing

6658-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47E74U_(U)
8
When trouble arises
When using a flatbed truck to transport the vehicle, use tire strapping
belts. Refer to the owner’s manual of the flatbed truck for the tire
strapping method.
In order to suppress vehicle movement during transportation, se t the
parking brake and turn the power switch off.
If a tow truck is not available in an emergency, your vehicle m ay be
temporarily towed using cables or chains secured to the emergen cy
towing eyelets. This should only be attempted on hard surfaced roads
for short distances at under 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes . The
vehicle’s wheels, drive train, a xles, steering and brakes must be in
good condition.
Towing with a wheel-lift type truck
From the front From the rear
Release the parking brake. Us e a towing dolly under the
front wheels.
Using a flatbed truck
Emergency towing

6668-2. Steps to take in an emergency
PRIUS PRIME_OM_OM47E74U_(U)
To have your vehicle towed by another vehicle, the towing eyelet must
be installed to your vehicle. Install the towing eyelet using t he follow-
ing procedure.
Take out the wheel nut wre nch and towing eyelet. (P. 627)
Remove the eyelet cover using
a flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
When tightening with a wheel nut
wrench or hard metal bar, make
sure not to damage the vehicle
body.
Securely attach cables or c hains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to O N mode.
Turn off the Parking Support Brake function. (if equipped): P. 453
Emergency towing procedure
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