maintenance TOYOTA PROACE CITY VERSO 2019 Owners Manual

Welcome
Thank you for choosing a Toyota Proace City Verso.This document presents the key information and recommendations required for you to be able to explore your vehicle in complete safety. We strongly recommend familiarising yourself with this document and the Warranty and Maintenance Record.003C00470052004600580050004800510057country in which it was sold.The descriptions and illustrations are for guidance only.
0024005800570052005000520045004C004F004800560003equipment and accessories without having to update this guide.If ownership of your vehicle is transferred, please ensure this Han is passed on to the new owner.
Key
Safety warning
Additional information
Environmental protection feature
Left-hand drive vehicle
Right-hand drive vehicle
Location of the equipment / button described using a black area.
Key
This key allows you to identify the special features of your vehicle:
5 seats
7 seats

3
Contents
Cruise control - particular recommendations 121Programmable cruise control 122Adaptive Cruise Control 124Memorising speeds 128Active Safety Brake with Collision Risk Alert and Intelligent emergency braking assistance 128Active Lane Departure Warning System 131Blind Spot Monitoring System 134Active Blind Spot Monitoring System 136Distraction detection 136Parking sensors 137Top Rear Vision 140Park Assist 142
7Practical information
Compatibility of fuels 146Refuelling 146Misfuel prevention (Diesel) 147Snow chains 148Towing device 149Towing device with quickly detachable towball 151
Energy economy mode 152Roof bars / Roof rack 152Bonnet 153Engine compartment 154Checking levels 154Speed checks 156AdBlue® (Diesel engines) 158Free-wheeling 161Advice on care and maintenance 161
8In the event of a breakdown
Running out of fuel (Diesel) 163Tool kit 163Temporary puncture repair kit 164Spare wheel 166Changing a bulb 170Changing a fuse 17512 V battery 178Towing 181
9Technical data
Dimensions 183Engine technical data and towed loads 185Identification markings 189
10Bluetooth® audio system
First steps 190Steering mounted controls 191Menus 192Radio 192DAB (Digital Audio Broadcasting) radio 193
Media 194Telephone 197Frequently asked questions 200
11TOYOTA Connect Radio
First steps 203Steering mounted controls 204Menus 205Applications 206
Radio 206DAB (Digital Audio Broadcasting) radio 208Media 208Telephone 210Settings 213Frequently asked questions 215
12TOYOTA Connect Nav
First steps 217Steering mounted controls 218Menus 218Voice commands 220Navigation 224Connected navigation 226Applications 229Radio 232DAB (Digital Audio Broadcasting) radio 233Media 234Telephone 235Settings 238Frequently asked questions 240
 ■Alphabetical index

8
Eco mode
This mode optimises the heating and air conditioning functions to reduce fuel consumption.
Activation/Deactivation


► To activate or deactivate this mode, press this button.The indicator lamp is illuminated when the system is activated.
Eco-coaching
This function provides you with advice and information to help you adopt a more economical and environmentally friendly driving style.It takes into account multiple parameters, including braking optimisation, acceleration management, gear changes, tyre inflation and use of the heating/air conditioning systems.
Information displayed on the instrument panel
By selecting the "Eco-coaching" tab of the central display in the matrix
instrument panel, you can assess your driving in real time with the braking and acceleration indicator.
Information displayed on the touch screen
The four tabs - "Trip", "Air conditioning", "Maintenance" and "Driving" - provide tips to help you optimise your driving style.Information relating to the driving style may also be displayed in real time.The "Report" tab assesses your driving style on a daily basis and gives an overall score for the week.You can reset this report at any time by pressing "Reset".With TOYOTA Connect Radio► In the "Applications" menu, select "Eco-coaching".With TOYOTA Connect Nav► In the "Applications" menu, then the "Vehicle Apps" tab, select "Eco-coaching".

54
Heating and Ventilation
Advice
NOTIC E
Using the ventilation and air conditioning system► To ensure that air is distributed evenly,
keep the external air intake grilles at the base of the windscreen, the nozzles, the vents, the air outlets and the air extractor in the boot free from obstructions.► Do not cover the sunshine sensor located on the dashboard; this sensor is used to regulate the automatic air conditioning system.► Operate the air conditioning system for at least 5 to 10 minutes once or twice a month to keep it in perfect working order.► If the system does not produce cold air, switch it off and contact a TOYOTA dealer or a qualified workshop.When towing the maximum load on a steep gradient in high temperatures, switching off the air conditioning increases the available engine power, enhancing the towing capacity.
WARNI NG
Avoid driving for too long with the ventilation off or with prolonged operation of interior air
recirculation. Risk of misting and deterioration of the air quality!
If the interior temperature is very high after the vehicle has stood for a long time in the sunshine, air the passenger compartment for a few moments.Put the air flow control at a setting high
enough to quickly change the air in the passenger compartment.
NOTIC E
Condensation created by the air conditioning results in a discharge of water underneath the vehicle. This is perfectly normal.
NOTIC E
Servicing the ventilation and air conditioning system► Ensure that the passenger compartment filter is in good condition and have the filter elements replaced regularly.We recommend using a composite passenger compartment filter. Thanks to its special active additive, this type of filter helps to purify the air breathed by the occupants and keep the passenger compartment clean (by reducing
allergic symptoms, unpleasant odours and greasy deposits).► To ensure correct operation of the air conditioning system, have it checked according to the recommendations in the Maintenance and Warranty Guide.
NOTIC E
Stop & StartThe heating and air conditioning systems only operate when the engine is running.Temporarily deactivate the Stop & Start system to maintain a comfortable temperature in the passenger compartment.For more information on the Stop & Start, refer to the corresponding section.
Heating

Manual air conditioning
The air conditioning system only operates with the engine running.

69
Lighting and visibility
4
Off.
Intermittent wiping (proportional to the speed of the vehicle).Wash-wipe (set duration).
Reverse gear
When reverse gear is engaged, the rear wiper will come into operation automatically if the windscreen wipers are operating.
Activation/Deactivation
Activation or deactivation is set via the vehicle configuration menu.
NOTIC E
This system is activated by default.
WARNI NG
If a significant accumulation of snow or ice is present, or when using a bicycle carrier on the boot, deactivate the automatic rear wiper.
Special position of the
windscreen wipers
This maintenance position is used while cleaning or replacing the wiper blades. It can also be useful, in winter (ice, snow), to release the wiper blades from the windscreen.
NOTIC E
To maintain the effectiveness of the flat wiper blades, it is advisable to:– handle them with care,– clean them regularly using soapy water,– avoid using them to retain cardboard on the windscreen,– replace them at the first signs of wear.
Before removing a windscreen wiper blade

► Actuating the wiper control lever within one minute of switching off the ignition will position the wiper blades vertically.► Proceed with the desired operation or replace the wiper blades.
After refitting a windscreen wiper blade
► To return the wiper blades to their initial position, switch on the ignition and operate the wiper control lever.
Changing a wiper blade
Removing/refitting at the front

► Carry out these wiper blade replacement operations from the driver's side.► Starting with the wiper blade farthest from
you, hold each arm by the rigid section and raise it as far as possible.

81
Safety
5
Advice
WARNI NG
The driver must ensure that passengers use the seat belts correctly and that they are all fastened before setting off.Wherever you are seated in the vehicle, always fasten your seat belt, even for short journeys.
Do not interchange the seat belt buckles, as they will not fulfil their role fully.Before and after use, ensure that the seat belt is reeled in correctly.After folding or moving a seat or rear bench seat, ensure that the seat belt is positioned and reeled in correctly.
WARNI NG
InstallationThe lower part of the strap must be positioned as low as possible on the pelvis.The upper part must be positioned in the hollow of the shoulder.In order to be effective, a seat belt must:– be tightened as close to the body as possible,– be pulled in front of you with a smooth
movement, checking that it does not twist,– be used to restrain only one person,
– not show any signs of cuts or fraying,– not be converted or modified in order not to affect its performance.
WARNI NG
Recommendations for childrenUse a suitable child seat if the passenger is less than 12 years old or shorter than one and a half metres (4 ft 11").
Never use the same seat belt to secure more than one child.Never carry a child on your lap.For more information on Child seats, refer to the corresponding section.
WARNI NG
MaintenanceIn accordance with current safety regulations, for all repairs on your vehicle's seat belts, go to a qualified workshop with the skills and equipment needed, which a TOYOTA dealer is able to provide.Have the seat belts checked regularly by a TOYOTA dealer or a qualified workshop, particularly if the straps show signs of damage.
Clean the seat belt straps with soapy water or a textile cleaning product, sold by TOYOTA dealers.
WARNI NG
In the event of an impactDepending on the nature and seriousness of impacts, the pyrotechnic pretensioner device may trigger before and independently of airbag deployment. Deployment of the pretensioners is accompanied by a slight discharge of harmless smoke and a noise, due to the activation of the pyrotechnic cartridge incorporated in the system.In all cases, the airbag warning lamp comes on.Following an impact, have the seat belt system checked, and if necessary replaced, by a TOYOTA dealer or a qualified workshop.
Airbags
System designed to contribute towards improving the safety of the occupants (with the exception of the centre seat in row 2) in the
event of violent collisions.The airbags supplement the action of the force-limiting seat belts.If a collision occurs, the electronic detectors record and analyse the front and side impacts sustained in the impact detection zones:– in the event of a serious impact, the airbags are deployed instantly and contribute towards better protection of the occupants (with the exception of the centre seat in row 2);

107
Driving
6
selector in position P to allow the engine to be started.If position N is selected inadvertently while driving, allow the engine to return to idle, then select position D to accelerate.
WARNI NG
When the engine is running at idle with the brakes released, if position R, D or M is
selected, the vehicle moves even without the accelerator being pressed.Never leave children unsupervised inside the vehicle.As a safety measure, never leave the vehicle without taking your key or remote control with you, even for a short time.When carrying out maintenance with the engine running, apply the parking brake and select position P.
WARNI NG
With an automatic gearbox, never try to start the engine by pushing the vehicle.
Automatic operation
► Select position D for automatic
changing of the gears.The gearbox then operates in auto-adaptive mode, without any intervention on the part of the
driver. It continuously selects the most suitable gear according to the driving style, the road profile and the load in the vehicle.For maximum acceleration without touching the selector, press the accelerator fully down (kick-down). The gearbox changes down automatically or holds the gear selected until the maximum engine speed is reached.When braking, the gearbox changes down automatically to provide effective engine braking.If the accelerator pedal is sharply released, the gearbox will not shift to a higher gear for safety reasons.
WARNI NG
Never select position N while the vehicle is moving.Never select positions P or R unless the vehicle is completely stationary.
Temporary manual control
of gear changes
You can temporarily assume control of gear changing using the "+" et "-” steering-mounted controls. The gear change request will be executed if the engine speed permits. This function allows you to anticipate certain situations, such as overtaking another vehicle or approaching a bend in the road.
After a few seconds with no inputs via the control paddles, the gearbox reverts to automatic operation.
Creeping (moving without
using the accelerator)
This function facilitates manoeuvring of the vehicle at low speed (when parking, in traffic jams, etc.).When the engine is at idle, with the parking brake released and gear position D, M or R selected, the vehicle begins to creep forward as soon as you take your foot off the brake pedal (even without pressing the accelerator).
WARNI NG
As a safety precaution, never leave the vehicle with the engine running and the doors closed.
Manual operation
► With the selector in position D, press button M to enable 6-speed sequential gear changing.The indicator lamp for the button comes on.► Operate the "+" or "-" steering mounted controls. M appears and the engaged gears are shown in succession on the instrument panel.

11 6
NOTIC E
MaintenanceClean the bumpers and door mirrors and the field of vision of the cameras regularly.When washing your vehicle at high pressure, direct the spray from at least 30 cm (0 ft 11") away from the sensors and cameras.
WARNI NG
MatsThe use of mats not approved by TOYOTA may interfere with the operation of the speed limiter or cruise control.To avoid any risk of jamming the pedals:► ensure that the mat is secured correctly,► never fit one mat on top of another.
NOTIC E
Units of speed
Ensure that the units of speed displayed on the instrument panel (km/h or mph) are those for the country you are driving in.If this is not the case, when the vehicle is stationary, set the display to the required units of speed so that it complies with what is authorised locally.In case of doubt, contact a TOYOTA dealer or a qualified workshop.
Speed Limit Recognition
and Recommendation
Refer to the General recommendations on the use of driving and manoeuvring aids.

This system displays the maximum authorised speed in the instrument panel, according to the speed limits in the country in which you are driving, using:– Speed limit signs detected by the camera.– Speed limit details from the navigation system mapping.
WARNI NG
Navigation mapping should be regularly updated in order to receive accurate speed limit information from the system.
– Signs indicating an intersection area detected by the camera.
Sign detectedSuggested speed (calculated)
Entry into an intersection areaExample:

Without TOYOTA Connect Nav20 km/h or 10 mph (depending on the units of the instrument panel)With TOYOTA
Connect NavDisplay of the speed in force in the country in which you are driving.
– Certain qualifier plates are detected by the camera.
Qualifier plate detectedDisplay of the speed associated with the qualifier plate
Speed limit in rainExamples:

If the wiper control lever is in the "intermittent wipe" or "automatic wipe" position (in order to activate the rain sensor):
110 km/h (68 mph) (for example)

146
Compatibility of fuels
Petrol fuels conforming to the EN228 standard containing up to 5% and 10% ethanol respectively.
Diesel fuels conforming to the EN590, EN16734 and EN16709 standards and containing up to 7%, 10%, 20% and 30% fatty acid methyl ester respectively. The use of B20 or B30 fuels, even occasionally, imposes special maintenance conditions referred to as "Arduous conditions".
Paraffinic Diesel fuel conforming to the EN15940 standard.
WARNI NG
The use of any other type of (bio) fuel (vegetable or animal oils, pure or diluted, domestic fuel, etc.) is strictly prohibited (risk of damage to the engine and fuel system).
NOTIC E
The only fuel additives authorised for use are those that meet the B715001 (petrol) or B715000 (Diesel) standards.
Diesel at low temperature
At temperatures below 0 °C (+32 °F), the formation of paraffins in summer-type Diesel fuels could prevent the engine from operating correctly. In these temperature conditions, use winter-type Diesel fuel and keep the fuel tank more than 50 % full.At temperatures below -15 °C (+5 °F) to avoid problems starting, it is best to park the vehicle under shelter (heated garage).
Travelling abroad
Certain fuels could damage your vehicle’s engine.In certain countries, the use of a particular fuel may be required (specific octane rating, specific trade name, etc.) to ensure correct operation of the engine.For all additional information, consult a dealer.
Refuelling
Fuel tank capacity: approximately 61 litres (petrol) or 50 litres (Diesel).Reserve level: approximately 6 litres.
Low fuel level
/2
1 1When the low fuel level is reached, this warning lamp comes on on the instrument panel, accompanied by an onscreen message and an audible signal. When it first
comes on, about 6 litres of fuel remain in the tank.Until sufficient fuel is added, this warning lamp appears every time the ignition is switched on, accompanied by an onscreen message and an audible signal. When driving, this message and audible signal are repeated with increasing frequency as the fuel level drops towards 0.You must refuel as soon as possible to avoid running out of fuel.For more information on Running out of fuel (Diesel), refer to the corresponding section.
W
ARNI NG
Stop & StartNever refuel with the engine in STOP mode; you must switch off the ignition.
Refuelling
At least 10 litres of fuel must be added, in order to be registered by the fuel gauge.
Opening the filler cap may create a noise caused by an inrush of air. This is entirely normal and results from the sealing of the fuel system.To refuel in complete safety:► Always switch off the engine.► Unlock the vehicle using the Keyless Entry and Starting.► Open the fuel filler flap.

157
Practical information
7
WARNI NG
Only use products recommended by TOYOTA or products of equivalent quality and specification.In order to optimise the operation of components as important as those in the braking system, TOYOTA selects and offers very specific products.
12 V battery
The battery does not require any maintenance.However, check regularly that the terminals are correctly tightened (versions without quick release terminals) and that the connections are clean.
NOTIC E
For more information on the precautions to take before any work on the 12 V battery, refer to the corresponding section.
WARNI NG
Versions equipped with Stop & Start are fitted with a 12 V lead-acid battery of specific technology and specification.Its replacement should be carried out only by a TOYOTA dealer or a qualified workshop.
Passenger compartment
filter
Depending on the environment and the use of the vehicle (e.g. dusty atmosphere, city driving), change it twice as often, if necessary.
NOTIC E
A clogged passenger compartment filter can adversely affect air conditioning system performance and generate undesirable odours.
Air filter
Depending on the environment and the use of the vehicle (e.g. dusty atmosphere, city driving), change it twice as often, if necessary.
Oil filter
Change the oil filter each time the engine oil is changed.
Particle filter (Diesel)
When the particle filter is approaching saturation, this warning lamp comes on temporarily, accompanied by a message warning of the risk of filter clogging.
As soon as the traffic conditions permit, regenerate the filter by driving at a speed of at least 60 km/h (37 mph) until the warning lamp goes off.
NOTIC E
If the warning lamp stays on, this indicates a low Diesel additive level.For more information on Checking levels,
refer to the corresponding section.
NOTIC E
Following prolonged operation of the vehicle at very low speed or at idle, you may, in exceptional circumstances, notice the emission of water vapour at the exhaust while accelerating. This has no impact on the vehicle’s behaviour or the environment.
NOTIC E
New vehicleDuring the first few particle filter regeneration operations, you may notice a "burning" smell. This is perfectly normal.
Manual gearbox
The gearbox does not require any maintenance (no oil change).