steering TOYOTA RAV4 2003 XA20 / 2.G Owner's Manual

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If towing is necessary, we recommend
you to have it done by your Toyota
dealer or a commercial tow truck ser-
vice. In consultation with them, have
your vehicle towed using either (a) or
(b).
Only when you cannot receive a towing
service from a Toyota dealer or com-
mercial tow truck service, tow your ve-
hicle carefully in accordance with the
instructions given in “—Emergency tow-
ing” on page 201 in this section.
Proper equipment will help ensure that
your vehicle is not damaged while being
towed. Commercial operators are generally
aware of the state/provincial and local
laws pertaining to towing.
Your vehicle can be damaged if it is
towed incorrectly. Although most operators
know the correct procedure, it is possible
to make a mistake. To avoid damage to
your vehicle, make sure the following pre-
cautions are observed. If necessary, show
this page to the tow truck driver.TOWING PRECAUTIONS:
Use a safety chain system for all towing,
and abide by the state/provincial and local
laws. The wheels and axle on the ground
must be in good condition. If they are
damaged, use a towing dolly.
Twowheel drive models—
(a) Towing with wheel lift type truck
From front—
Release the parking brake.
NOTICE
When lifting wheels, take care to en-
sure adequate ground clearance for
towing at the opposite end of the
raised vehicle. Otherwise, the bumper
and/or underbody of the towed vehicle
will be damaged during towing.
From rear—
Manual transmission:
We recommend using a towing dolly
under the front wheels. If you do not
use a towing dolly, place the ignition
key in the “ACC” position and put the
transmission in neutral.
NOTICE
Do not tow with the key removed or
in the “LOCK” position when towing
from the rear without a towing dolly.
The steering lock mechanism is not
strong enough to hold the front
wheels straight.
Automatic transmission:
Use a towing dolly under the front
wheels.
NOTICE
Never tow a vehicle with an automatic
transmission from the rear with the
front wheels on the ground, as this
may cause serious damage to the
transmission.
(b) Using flat bed truck
Fourwheel drive models—
(a) Towing with wheel lift type truck
Use a towing dolly under the wheels not
lifted by the truck.
(b) Using flat bed truck

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NOTICE
Only use specified towing eyelet;
otherwise your vehicle may be dam-
aged.
A driver must be in the vehicle to steer
it and operate the brakes.
Towing in this manner may be done only
on hardsurfaced roads for a short dis-
tance and at low speeds. Also, the
wheels, axles, drive train, steering and
brakes must all be in good condition.
CAUTION
Use extreme caution when towing ve-
hicles. Avoid sudden starts or erratic
driving maneuvers which would place
excessive stress on the emergency
towing eyelet and towing cable or
chain. The eyelet and towing cable or
chain may break and cause serious
injury or damage.
NOTICE
Use only a cable or chain specifically
intended for use in towing vehicles.
Securely fasten the cable or chain to
the towing eyelet provided.
Before towing, release the parking brake
and put the transmission in neutral (manu-
al) or “N” (automatic). The key must be
in “ACC” (engine off) or “ON” (engine run-
ning).
CAUTION
If the engine is not running, the pow-
er assist for the brakes and steering
will not work so steering and braking
will be much harder than usual.
Before emergency towing, check that
the eyelet is not broken or damaged
and that the installation bolts are not
loose.
Fasten the towing cable or chain se-
curely to the eyelet.
Do not jerk the eyelet. Apply steady
and even force.
To avoid damaging the eyelet, do not
pull from the side or at a vertical
angle. Always pull straight ahead.
—Emergency towing eyelet
precautions

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INSIDE THE VEHICLE
Items listed below should be checked
regularly, e.g. while performing periodic
services, cleaning the vehicle, etc.
Lights
Make sure the headlights, stop lights, tail
lights, turn signal lights, and other lights
are all working.
Service reminder indicators and warning
buzzers
Check that all service reminder indicators
and warning buzzers function properly.
Steering wheel
Check that it has the specified free play.
Be alert for changes in steering condition,
such as hard steering or strange noise.
Seats
Check that all seat controls such as seat
adjusters, seatback recliner, etc. operate
smoothly and that all latches lock securely
in any position. For foldingup rear seat-
backs, check that the latches lock secure-
ly.Seat belts
Check that the seat belt system such as
buckles, retractors and anchors operate
properly and smoothly. Make sure the belt
webbing is not cut, frayed, worn or dam-
aged.
Accelerator pedal
Check the pedal for smooth operation and
uneven pedal effort or catching.
Clutch pedal
Check the pedal for smooth operation.
Brake pedal
Check the pedal for smooth operation and
that the pedal has the proper clearance.
Check the brake booster function.
Brakes
At a safe place, check that the brakes do
not pull to one side when applied.
Parking brake
Check that the lever has the proper travel
and that, on a safe incline, your vehicle
is held securely with only the parking
brake applied.Automatic transmission “Park” mecha-
nism
Check the lock release button of the se-
lector lever for proper and smooth opera-
tion. On a safe incline, check that your
vehicle is held securely with the selector
lever in “P” position and all brakes re-
leased.
IN THE ENGINE COMPARTMENT
Items listed below should be checked
from time to time, e.g. each time when
refueling.
Washer fluid
Make sure there is sufficient fluid in the
tank. See page 243 in Section 73 for
additional information.
Engine coolant level
Make sure the coolant level is between
the “FULL” and “LOW” lines on the see
through reservoir when the engine is cold.
See page 228 in Section 72 for addition-
al information.
Radiator, condenser and hoses
Check that the front of the radiator and
condenser are clean and not blocked with
leaves, dirt, or insects. See page 230 in
Section 72 for additional information.

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Battery electrolyte level
Your Toyota has a maintenance free bat-
tery. You do not have to add distilled wa-
ter. For longer life of the battery, however,
see page 240 for additional information.
Brake fluid level
Make sure the brake fluid level is correct.
See page 230 in Section 72 for addition-
al information.
Engine oil level
Check the level on the dipstick with the
engine turned off and the vehicle parked
on a level spot. See page 226 in Section
72 for additional information.
Power steering fluid level
Check the level through the reservoir. The
level should be in the “HOT” or “COLD”
range depending on the fluid temperature.
See page 231 in Section 72 for addition-
al information.
Exhaust system
If you notice any change in the sound of
the exhaust or smell exhaust fumes, have
the cause located and corrected immedi-
ately. (See “Engine exhaust cautions” on
page 159 in Section 2.)Be on the alert for changes in perfor-
mance, sounds, and visual tipoffs that
indicate service is needed. Some impor-
tant clues are as follows:
Engine missing, stumbling, or pinging
Appreciable loss of power
Strange engine noises
A leak under the vehicle (however, wa-
ter dripping from the air conditioning
after use is normal.)
Change in exhaust sound (This may
indicate a dangerous carbon monoxide
leak. Drive with the windows open and
have the exhaust system checked im-
mediately.)
Flatlooking tire; excessive tire squeal
when cornering; uneven tire wear
Vehicle pulls to one side when driving
straight on a level road
Strange noises related to suspension
movement
Loss of brake effectiveness; spongy
feeling brake or clutch pedal; pedal al-
most touches floor; vehicle pulls to one
side when braking
Engine coolant temperature continually
higher than normalIf you notice any of these clues, take your
vehicle to your Toyota dealer as soon as
possible. It probably needs adjustment or
repair.
CAUTION
Do not continue driving with the ve-
hicle unchecked. It could result in se-
rious vehicle damage and possibly
personal injury.
Does your vehicle need
repairing?

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1. Battery
2. Power steering fluid reservoir
3. Engine oil filler cap
4. Brake fluid reservoir
5. Fuse block
6. Engine coolant reservoir
7. Radiator
8. Condenser
9. Electric cooling fans
10. Engine oil level dipstick
11. Windshield and rear window washer fluid tank
Engine compartment overview

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CAUTION
When the engine is running, keep
hands, clothing, and tools away
from the moving fan and engine
drive belts. (Removing rings,
watches, and ties is advisable.)
Right after driving, the engine
compartment—the engine, radiator,
exhaust manifold, power steering
fluid reservoir and spark plug
boots, etc.—will be hot. So be care-
ful not to touch them. Oil, fluids
and spark plugs may also be hot.
If the engine is hot, do not remove
the radiator cap or loosen the drain
plugs to prevent burning yourself.
Do not smoke, cause sparks or al-
low open flames around fuel or the
battery. Their fumes are flammable.
Do not get under your vehicle with
just the body jack supporting it. Al-
ways use automotive jack stands or
other solid supports.
Be sure that the ignition is off if
you work near the electric cooling
fans or radiator grille. With the
ignition on, the electric cooling fans
will automatically start to run if the
engine coolant temperature is high
and/or the air conditioning is on.
Use eye protection whenever you
work on or under your vehicle
where you may be exposed to flying
or falling material, fluid spray, etc.
Used engine oil contains potentially
harmful contaminants which may
cause skin disorders such as in-
flammation or skin cancer, so care
should be taken to avoid prolonged
and repeated contact with it. To re-
move used engine oil from your
skin, wash thoroughly with soap
and water.
Do not leave used oil within the
reach of children.
Dispose of used oil and filter only
in a safe and acceptable manner.
Do not dispose of used oil and fil-
ter in household trash, in sewers or
onto the ground. Call your dealer or
a service station for information
concerning recycling or disposal.
Be extremely cautious when work-
ing on the battery. It contains poi-
sonous and corrosive sulfuric acid.
Warning: Battery posts, terminals
and related accessories contain lead
and lead compounds, chemicals
known to the State of California to
cause cancer and reproductive
harm. Wash hands after handling.
NOTICE
Remember that battery and ignition
cable carry high currents or volt-
ages. Be careful of accidentally
causing a short circuit.
 Add only demineralized or distilled
water to fill the radiator. And if you
spill some of the coolant, be sure
to wash it off with water to prevent
it from damaging the parts or paint.

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Do not allow dirt or anything else
to fall through the spark plug holes.
 Use only spark plugs of the speci-
fied type. Using other types will
cause engine damage, loss of per-
formance or radio noise.
 Do not reuse iridiumtipped spark
plugs by cleaning or regapping.
 Do not overfill automatic transmis-
sion fluid, or the transmission
could be damaged.
 Do not drive with the air cleaner
filter removed, or excessive engine
wear could result. Also backfiring
could cause a fire in the engine
compartment.
 Be careful not to scratch the glass
surface with the wiper frame.
 When closing the engine hood,
check to see that you have not for-
gotten any tools, rags, etc.Here is a list of parts and tools you will
need on performing doityourself mainte-
nance. Remember all Toyota parts are de-
signed in metric sizes, so your tools must
be metric.
CHECKING THE ENGINE OIL LEVEL
Parts (if level is low):
“Toyota Genuine Motor Oil” or equiva-
lent
See page 226 in Section 72 for de-
tails about engine oil selection.
Tools:
Rag or paper towel
Funnel (only for adding oil)
CHECKING THE ENGINE COOLANT
LEVEL
Parts (if level is low):
“Toyota Genuine Long Life Coolant” or
equivalent
See page 228 in Section 72 for de-
tails about coolant type selection.
Demineralized or distilled water
Tools:
Funnel (only for adding coolant) CHECKING BRAKE FLUID
Parts (if level is low):
SAE J1703 or FMVSS No.116 DOT 3
brake fluid
Tools:
Rag or paper towel
Funnel (only for adding fluid)
CHECKING POWER STEERING FLUID
Parts (if level is low):
Automatic transmission fluid DEXRON II
or III
Tools:
Rag or paper towel
Funnel (only for adding fluid)
CHECKING BATTERY CONDITION
Tools:
Warm water
Baking soda
Grease
Conventional wrench (for terminal
clamp bolts)
CHECKING AND REPLACING FUSES
Parts (if replacement is necessary):
Fuse with same amperage rating as
original
Parts and tools

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DOITYOURSELF MAINTENANCE
Engine and Chassis
Checking the engine oil level226
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking the engine coolant level 228
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking the radiator and condenser 230
. . . . . . . . . . . . . . . . . . . . . . . . .
Checking brake fluid 230
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. . . .
Checking power steering fluid 231
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking and replacing the air conditioning filter 231
. . . . . . . . . . . . . . .
Checking tire pressure 233
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. .
Checking and replacing tires 234
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rotating tires 235
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. . . . . . . . . . .
Installing snow tires and chains 236
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing wheels 237
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Aluminum wheel precautions 238
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SECTION 7 2

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CloseOpen
If cold add If cold O.K.
If hot add
If hot O.K.
Check the fluid level through the reser-
voir. If necessary, add automatic trans-
mission fluid DEXRON
II or III.
If the vehicle has been driven around 80
km/h (50 mph) for 20 minutes (a little
more in frigid temperatures), the fluid is
hot (80 C or 175 F). You may also check
the level when the fluid is cold (about
room temperature, 10 C—30 C or
50 F—85 F) if the engine has not been
run for about five hours. Clean all dirt from outside of the reservoir
tank and look at the fluid level. If the fluid
is cold, the level should be in the “COLD”
range. Similarly, if it is hot, the fluid level
should be in the “HOT” range. If the level
is at the low side of either range, add
automatic transmission fluid DEXRON
II or
III to bring the level within the range.
To remove the reservoir cap, turn it coun-
terclockwise and lift up. To reinstall it,
turn it clockwise. After replacing the reser-
voir cap, visually check the steering box
case, vane pump and hose connections
for leaks or damage.
CAUTION
The reservoir tank may be hot so be
careful not to burn yourself.
NOTICE
Avoid overfilling, or the power steer-
ing could be damaged.
The air conditioning filter is behind the
glove box.
The air conditioning filter may clog af-
ter long use. The filter may need to be
replaced if the air flow of the air condi-
tioning and heater experiences extreme
reductions in operating efficiency, or if
the windows become to fog up easily.
To maintain the air conditioning efficiency,
inspect and replace the air conditioning
filter according to the maintenance sched-
ule. (For scheduled maintenance informa-
tion, please refer to the “Scheduled Main-
tenance Guide” or “Owner ’s Manual
Supplement”.)
Checking power steering fluid Checking and replacing the
air conditioning filter

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AUTOMATIC TRANSAXLE
Fluid capacity (drain and refill), L (qt.,
Imp. qt.):
Up to 3.5 (3.7, 3.0)
Fluid type: Toyota Genuine ATF Type TIV
Change automatic transmission fluid only
as necessary.
Generally, it is necessary to change
automatic transmission fluid only if your
vehicle is driven under one of the Special
Operating Conditions listed in your
“Scheduled Maintenance Guide” or
“Owner ’s Manual Supplement”. When
changing the automatic transmission fluid,
use only “Toyota Genuine ATF Type TIV”
(ATF JWS3309 or NWS6500) to aid in
assuring optimum transaxle performance.
Notice: Using automatic transmission
fluid other than “Toyota Genuine ATF
Type TIV” may cause deterioration in
shift quality, locking up of your trans-
mission accompanied by vibration, and
ultimately damage the automatic trans-
mission of your vehicle.
Please contact your Toyota dealer for fur-
ther details. TRANSFER
(fourwheel drive models)
Oil capacity, L (qt., Imp. qt.):
0.9 (1.0, 0.8)
Oil type: Hypoid gear oil API GL5
Recommended oil viscosity: Above 18 C (0 F)
SAE 90 or 85W90
Below 18 C (0 F)
SAE 80W or 80W90
REAR DIFFERENTIAL
(fourwheel drive models)
Oil capacity, L (qt., Imp. qt.): 0.9 (1.0, 0.8)
Oil type: Hypoid gear oil API GL5
Recommended oil viscosity: Above 18 C (0 F)
SAE 90
Below 18 C (0 F)
SAE 80W or 80W90 BRAKES
Minimum pedal clearance when depressed
with the force of 490 N (50 kgf, 110 lbf)
with the engine running, mm (in.):
118 (4.6)
Pedal free play, mm (in.): 1—6 (0.04—0.24)
Pad wear limit, mm (in.): 1.0 (0.04)
Lining wear limit, mm (in.): 1.0 (0.04)
Parking brake adjustment when pulled with
the force of 196 N (20 kgf, 44 lbf): 6—8 clicks
Fluid type: SAE J1703 or FMVSS No.116 DOT 3
STEERING
Wheel free play: Less than 30 mm (1.2 in.)
Power steering fluid type: Automatic transmission fluid DEXRON II
or III