engine TOYOTA RAV4 2010 XA30 / 3.G Warranty And Maintenance Guide

THE NEW WORLD OF
ANTI-THEFT TECHNOLOGY
This Toyota vehicle may be equipped with
an electronic “immobilizer” anti-theft
system. When the key is inserted into the
ignition switch it transmits an electronic
code to an immobilizer computer. The
engine will only start if the code in the key
matches the code in the immobilizer. If the
code does not match, the immobilizer
disables the ignition and fuel systems.
While an exact physical copy of the key
will open the door and allow retrieval of
items locked in the vehicle, it won’t start
the vehicle unless the key has the same
code as the immobilizer.
SECURITY
For security purposes, access to key
codes and service procedures for
electronically registering replacement keys
is restricted. Only a Toyota dealer or
certain bonded/registered independent
locksmiths can generate replacement keys.
The Immobilizer Key
WARRANTY
Introduction5

REPLACING THE KEY
Upon purchase, each vehicle should have
two master keys, one valet key and an
aluminum tag with a key-code imprinted
on it.
To generate a fully functional replacement
key (one that will both open the doors and
start the engine), one of the master keys
is required. To make a key that will open
the door for retrieval of items locked
inside the vehicle, the valet key or
aluminum key-code tag can be used. If a
master key or the aluminum key-code tag
is not available, a Toyota dealer or certain
registered locksmiths can obtain the key
code from a restricted-access database.
These businesses can also access a
service utility to reprogram the
immobilizer if all registered master keys
have been lost. If a Toyota dealer is not
available, please refer towww.aloa.orgto
find a bonded/registered locksmith who
performs high security key service.
KEEPING THE KEY SAFE
Replacing an immobilizer key may be
costly. It is advisable to keep a spare
master key and the aluminum key-code
tag in a safe place. If you record the
key-code in more than one place, do not
record it in a way that can be easily
identified and associated with the vehicle.
For example, don’t leave the code
somewhere that can be accessed by a
valet. It is wise to keep a copy of the
key-code outside of the vehicle.
If the vehicle was delivered with less than
all three keys and the aluminum key-code
tag, consider having the Toyota dealer or a
qualified independent automotive
locksmith make a duplicate key before you
need it.
The Immobilizer Key
WARRANTY
6Introduction

WHAT IS COVERED AND
HOW LONG
Basic Warranty
This warranty covers repairs and
adjustments needed to correct defects in
materials or workmanship of any part
supplied by Toyota, subject to the
exceptions indicated under “What Is Not
Covered” on pages 13-14.
Coverage is for 36 months or
36,000 miles, whichever occurs first, with
the exception of wheel alignment and
wheel balancing, which are covered for
12 months or 20,000 miles, whichever
occurs first.
Powertrain Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of any component listed
below and in the next column and
supplied by Toyota, subject to the
exceptions indicated under “What Is Not
Covered” on pages 13-14.
Coverage is for 60 months or
60,000 miles, whichever occurs first.
Engine
Cylinder block and head and all internal
parts, timing gears and gaskets, timing
chain/belt and cover, flywheel, valve
covers, oil pan, oil pump, engine mounts,
turbocharger housing and all internal
parts, supercharger housing and all
internal parts, engine control computer,
water pump, fuel pump, seals and gaskets.Transmission and Transaxle
Case and all internal parts, torque
converter, clutch cover, transmission
mounts, transfer case and all internal
parts, engine control computer, seals and
gaskets.
Front-Wheel-Drive System
Final drive housing and all internal parts,
axle shafts, drive shafts, constant velocity
joints, front hub and bearings, seals and
gaskets.
Rear-Wheel-Drive System
Axle housing and all internal parts,
propeller shafts, U-joints, axle shafts, drive
shafts, bearings, supports, seals and
gaskets.
Restraint Systems Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of any seatbelt or air bag
system supplied by Toyota, subject to the
exceptions indicated under “What Is Not
Covered” on pages 13-14.
Coverage is for 60 months or
60,000 miles, whichever occurs first.
For vehicles sold and registered in the
state of Kansas, the warranty for seatbelts
and related components is 10 years,
regardless of mileage.
New Vehicle Limited Warranty
WARRANTY
12Your Warranties in Detail

Maintenance Expense
Normal maintenance services such as:
•Engine tune-ups
•Replacement of fluids and filters
•Lubrication
•Cleaning and polishing
•Replacement of spark plugs and fuses
•Replacement of worn wiper blades,
brake pads/linings and clutch linings
Vehicles With Altered Odometer
Failure of a vehicle on which the odometer
has been altered so that actual vehicle
mileage cannot be readily determined.
Salvage or Total-Loss Vehicles
Any vehicle that has ever been issued a
“salvage” title or similar title under any
state’s law; or has ever been declared a
“total loss” or equivalent by a financial
institution or insurer, such as by payment
for a claim in lieu of repairs because the
cost of repairs exceeded the cash value of
the vehicle. This exclusion does not apply
to the emission control warranties.
Incidental Damages
Incidental or consequential damages
associated with a vehicle failure. Such
damages include but are not limited to
inconvenience; the cost of transportation,
telephone calls and lodging; the loss of
personal or commercial property; and the
loss of pay or revenue.
Disclaimer of Extra Expenses and
Damages
The performance of necessary repairs
and adjustments is the exclusive
remedy under this warranty or any
implied warranty. Toyota does not
authorize any person to create for it
any other obligation or liability in
connection with this vehicle. Toyota
shall not be liable for incidental or
consequential damages resulting from
breach of this written warranty or any
implied warranty. Any implied warranty
of merchantability or fitness for a
particular purpose is limited to the
duration of this written warranty,
except in states where this limitation is
not allowed.
New Vehicle Limited Warranty
WARRANTY
14Your Warranties in Detail

WHAT IS NOT COVERED
These warranty obligations do not apply to
failures or noncompliance caused by:
•The use of replacement parts not
certified in accordance with
aftermarket parts certification
regulations.
•The use of replacement parts not
equivalent in quality or design to
original equipment parts.
Provisions under the “What Is Not
Covered” section of the New Vehicle
Limited Warranty also apply to this
warranty.
WARRANTY PARTS LIST
Air/Fuel Metering System
•Air/fuel ratio feedback control system
•Cold-start enrichment system
•Deceleration control system
•Electronic fuel injection system
components
– Airflow sensor
– Engine control module (8/80)
– Throttle body
– Other components
Air Induction System
•Intake manifold and intake air surge
tank
Catalyst System
•Catalytic converter and protector
(8/80)
•Constricted fuel filler neck
•Exhaust manifold
•Exhaust pipe (manifold to catalyst
and/or catalyst to catalyst)
Evaporative Control System
•Charcoal canister
•Diaphragm valve
•Fuel filler cap
•Fuel tank
•Vapor liquid separator
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
Federal Emission Control Warranty
WARRANTY
Your Warranties in Detail17

Vehicles equipped with a California
Certified Emission Control System that
are sold, registered and operated in
California or any state that adopts
California emission warranty provisions
are covered by this warranty. Currently,
Connecticut, Maine, Massachusetts,
New Jersey, Oregon, Pennsylvania,
Rhode Island, Vermont and
Washington are the other states to
which this warranty applies. Vehicles
covered by this warranty are also
covered by the Federal Emission
Control Warranty (see page 16).
YOUR WARRANTY RIGHTS
AND OBLIGATIONS
The California Air Resources Board (CARB)
and Toyota are pleased to explain the
emission control system warranty for your
2010 vehicle. In California, new motor
vehicles must be designed, built and
equipped to meet the state’s stringent
anti-smog standards. CARB regulations
require that Toyota must warrant the
emission control system on your vehicle
for the time periods indicated on the next
page, provided there has been no abuse,
neglect or improper maintenance of your
vehicle.
Your emission control system may include
parts such as the fuel injection system,
ignition system, catalytic converter and
engine computer. Also included may be
hoses, belts, connectors and other
emissions-related assemblies.
Where a warrantable condition exists,
Toyota will repair your vehicle at no cost
to you, including diagnosis, parts and
labor.
California Emission Control Warranty
WARRANTY
22Your Warranties in Detail

WHAT IS NOT COVERED
These warranty obligations do not apply to
failures or noncompliance caused by:
•The use of replacement parts not
certified in accordance with
aftermarket parts certification
regulations.
•The use of replacement parts not
equivalent in quality or design to
original equipment parts.
Provisions under the “What Is Not
Covered” section of the New Vehicle
Limited Warranty also apply to this
warranty.
PARTS LIST: LONG-TERM
EMISSION DEFECT
WARRANTY
The parts listed here are covered for seven
years or 70,000 miles from the vehicle’s
in-service date, whichever occurs first.
Air/Fuel Metering System
•Engine control computer (engine
control module)
•Fuel pump
•Throttle body
Air Induction System
•Intake manifold and intake air surge
tank
Catalyst System
•Catalytic converter (warm-up
three-way catalyst)
•Exhaust center pipe
•Exhaust manifold
Evaporative Control System
•Charcoal canister
•Fuel tank
California Emission Control Warranty
WARRANTY
24Your Warranties in Detail

IMPORTANT
MAINTENANCE
INFORMATION
It is especially important to regularly
replace the engine oil and oil filter.
Failure to do so can cause oil gelling,
which can result in severe damage to
your vehicle and require costly repairs
that are not covered by the New Vehicle
Limited Warranty.
Maintenance Records
Maintaining your vehicle according to the
recommendations in this booklet is
required to ensure that your warranty
coverage remains intact. You should keep
detailed records of vehicle maintenance,
including date of service, mileage at time
of service and a description of service
and/or parts installation performed. The
scheduled maintenance log in this booklet
can help you document this information. If
you sell your vehicle, be sure to give your
maintenance records to the new owner.
Toyota will not deny a warranty claim
solely because you do not have records to
show that you maintained your vehicle.
However, damage or failure caused by lack
of proper maintenance are not covered
under warranty.
Maintenance Providers
Maintenance and repair services may be
performed by you or by any automotive
service provider you choose. Toyota will
not deny a warranty claim solely because
you used a service provider other than a
Toyota dealership for maintenance and
repairs. However, damage or failure
caused by improper maintenance or
repairs are not covered under warranty.
Dealer-Recommended
Maintenance
Your dealer may recommend more
frequent maintenance intervals or more
maintenance services than those listed in
the scheduled maintenance log. These
additional services are not required to
maintain your warranty coverage. Ask your
dealer to explain any recommended
maintenance not included in the scheduled
maintenance log.
For a complete description of Toyota
warranty coverages, see the Warranty
Information portion of this booklet.
Maintaining Your Warranty
Maintenance Log33
MAINTENANCE

5,000 miles or 6 months
Replace engine oil and oil filter1
Rotate tiresVisually inspect brake linings/drums and
brake pads/discs
Additional Maintenance Items for
Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque drive shaft bolt (4WD)Tighten nuts and bolts on chassis and
body
Driving while towing:Tighten nuts and bolts on chassis and
body
DEALERSERVICEVERIFICATION:
D
ATE:
M
ILEAGE:
10,000 miles or 12 months
Replace engine oil and oil filter1
Rotate tiresVisually inspect brake linings/drums and
brake pads/discs
Additional Maintenance Items for
Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect ball joints and dust coversInspect drive shaft bootsInspect engine air filterInspect steering linkage and bootsRe-torque drive shaft bolt (4WD)Tighten nuts and bolts on chassis and
body
Driving while towing:Tighten nuts and bolts on chassis and
body
DEALERSERVICEVERIFICATION:
D
ATE:
M
ILEAGE:
Maintenance Log
MAINTENANCE
36Maintenance Log

15,000 miles or 18 months
Re-torque drive shaft bolt (4WD)Replace engine oil and oil filter1
Rotate tiresVisually inspect brake linings/drums and brake pads/discs
Inspect the following:
Ball joints and dust coversBrake lines and hosesDrive shaft bootsEngine coolant3
Exhaust pipes and mountings
Radiator and condenserRear differential oil (4WD)Steering gear boxSteering linkage and bootsTransfer case oil (4WD)
Note:Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may
shorten the life of the cabin air filter. Replacement may be needed if you notice reduced
air flow from the air conditioner and heater or if the windows fog easily when you use
theFreshmode. Consult your dealer if any of these conditions occur.
Additional Maintenance Items for Special Operating Conditions
2
Driving on dirt roads or dusty roads:Inspect engine air filterTighten nuts and bolts on chassis and body
Driving while towing:Replace rear differential oil (4WD)Replace transfer case oil (4WD)Tighten nuts and bolts on chassis and body
DEALERSERVICEVERIFICATION:
D
ATE:
M
ILEAGE:
1Reset the oil replacement reminder light (“MAINT REQD”) or the message “OIL MAINTENANCE REQUIRED” on the
multi-information display after engine oil replacement.
2Perform these service items only if you drive primarily under the conditions indicated.3Refer to “Engine Coolant” in the “Explanation of Maintenance Items” section in the back of this guide for more
information.
Maintenance Log
MAINTENANCE
Maintenance Log37