TOYOTA RAV4 2017 XA40 / 4.G Owners Manual

720What to do if... (Troubleshooting)
RAV4_OM_OM0R005U_(U)
What to do if... (Troubleshooting)
●If you lose your keys or mechanical keys, new genuine keys or mechanical
keys can be made by your Toyota dealer. ( →P. 100)
●Vehicles with smart key system
If you lose your electronic keys, the risk of vehicle theft increases signifi-
cantly. Contact your Toyota dealer immediately. ( →P. 106)
●Is the key battery weak or depleted? (→P. 585)
●Vehicles with smart key system
Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off. ( →P. 199)
●Vehicles with smart key system
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. ( →P. 101, 132)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (→P. 1 1 0 )
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened

721What to do if... (Troubleshooting)
RAV4_OM_OM0R005U_(U)
●Is the shift lever in P? (→P. 196)
●Is the battery discharged? ( →P. 658)
●Did you press the engine switch while firmly depressing the brake pedal?
(→P. 198)
●Is the shift lever in P? ( →P. 198)
●Is the electronic key anywhere detectable inside the vehicle? ( →P. 130)
●Is the steering wheel unlocked? (→P. 201)
●Is the electronic key battery weak or depleted?
In this case, the engine can be started in a temporary way. (→P. 657)
●Is the battery discharged? (→P. 658)
●Vehicles without smart key system
Is the engine switch in the “ON” position?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in the “ON” position: →P. 209
●Vehicles with smart key system
Is the engine switch in IGNITION ON mode?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in IGNITION ON mode: →P. 209
●Vehicles without smart key system
It is locked to prevent theft of the vehicle if the key is removed from the
engine switch. (→P. 197)
●Vehicles with smart key system
It is locked automatically to prevent theft of the vehicle. ( →P. 201)
If you think something is wrong
The engine does not start
(vehicles without smart key system)
The engine does not start
(vehicles with smart key system)
The shift lever cannot be shifted from P even if you depress
the brake pedal
The steering wheel cannot be turned after the engine is
stopped

722What to do if... (Troubleshooting)
RAV4_OM_OM0R005U_(U)
●Is the window lock switch pressed?
The power window except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. (→P. 156)
●The auto power off function will be operated if the vehicle is left in ACCES-
SORY or IGNITION ON mode (the engine is not running) for a period of
time. ( →P. 200)
●The seat belt reminder light is flashing
Are the driver and the front passenger wearing the seat belts? ( →P. 616)
●The brake system warning light is on
Is the parking brake released? (→P. 212)
Depending on the situation, other types of warning buzzer may also sound.
( →P. 615, 625)
●Is the message displayed on the multi-information display?
Check the message on the multi-information display. ( →P. 636)
●When a warning light turns on or a warning message is displayed, refer to
P. 615, 625.
The windows do not open or close by operating the power
window switches
The engine switch is turned off automatically
(vehicles with smart key system)
A warning buzzer sounds during driving
A warning buzzer sounds when leaving the vehicle
(vehicles with smart key system)
A warning light turns on or a warning message is displayed

723What to do if... (Troubleshooting)
RAV4_OM_OM0R005U_(U)
●Stop the vehicle in a safe place and replace the flat tire with the spare tire.
(→P. 641)
●Try the procedure for when the vehicle becomes stuck in mud, dirt, or
snow. ( →P. 665)
When a problem has occurred
If you have a flat tire
The vehicle becomes stuck

724Alphabetical index
RAV4_OM_OM0R005U_(U)
Alphabetical index
A/C .................................... 484, 490Air conditioning filter ............. 583
Automatic air conditioning
system ......... ....................... 490
Manual air conditioning
system ......... ....................... 484
Micro dust and pollen filter .... 492
ABS (Anti-lock Brake
System) .................................. 307 Function ................................ 307
Warning light ......................... 615
Air conditioning filter .............. 583
Air conditioning system ............................ 484, 490
Air conditioning filter ............. 583
Automatic air conditioning system ......... ....................... 490
Manual air conditioning system ......... ....................... 484
Micro dust and pollen filter .... 492
Airbags ....................................... 36 Airbag operating conditions .... 44
Airbag precautions for your child .............................. 39
Airbag warning light .............. 615
Correct driving posture ........... 26
Curtain shield airbag operating conditions ............. 44
Curtain shield airbag precautions ........................... 41
Front passenger occupant classification syst em............. 49
General airbag precautions .... 39
Locations of airbags................ 36
Modification and disposal of airbags.............................. 43
Side airbag operating conditions ............................. 44
Side airbag precautions .......... 41
Side and curtain shield
airbags operating
conditions ............................. 44 Side and curtain shield
airbags precautions .............. 41
SRS airbag instructions for Canadian owners ............... 709
SRS airbags ........................... 36
All-wheel drive lock switch..... 296
Anchor brackets ........................ 62
Antenna Radio ............................ 335, 408
Smart key system ................. 130
Anti-lock brake system
(ABS) ...................................... 307 Function ................................ 307
Warning light......................... 615
Approach warning Dynamic radar cruise control ................................ 268
Armrest..................................... 521
Assist grips .............................. 522
Audio input ...................... 330, 393
Audio system ........................... 324 Audio input............................ 330
AUX port/USB port............. 330, 346, 352
Bluetooth
® audio .................. 359
CD player.............................. 336
iPod ...................................... 346
MP3/WMA disc ..................... 336
Optimal use .......................... 332
Portable music player ........... 330
Radio .................................... 334
Steering wheel audio switch ................................. 327
USB memory ........................ 352
AUTO LSD ................................ 307
Automatic air conditioning system Air conditioning filter ............. 583
Automatic air conditioning system .......... ...................... 490
A

725Alphabetical index
RAV4_OM_OM0R005U_(U)
Automatic High Beam ............. 217
Automatic light control system .................................... 216
Automatic transmission.......... 203 If the shift lever cannot be
shifted from P ..................... 209
Paddle shift switches ........... 206
AUX port ........................... 330, 393
Auxiliary box ............................ 507
Back door
Back door.............................. 113
Jam protection function......... 121
Power back door ................... 116
Touchless power back door .................................... 115
Wireless remote control .......... 99
Back-up lights Replacing light bulbs............. 599
Wattage ................................ 676
Battery ...................................... 561 Battery checking ................... 561
If the vehicle battery
is discharged ...................... 658
Preparing and checking before winter....................... 314
Warning light/ message ............................. 629
Bluetooth
®........................ 384, 472
Audio system ................ 376, 439
Hands-free system (for cellular phone) ..... 379, 441
Registering a Bluetooth
® device....... 365, 432
Selecting a Bluetooth®
device ......................... 367, 434
Wireless communication ........... 359, 427
Bluetooth
® audio ............. 376, 439 Bluetooth
® phone
(audio system)....................... 359
Deleting the call history ........ 373
Making a call......................... 379
Managing speed dials........... 372
Managing the contacts ......... 374
Phone settings ...................... 366
Receiving a call .................... 381
Speaking on the phone......... 379
Bluetooth
® phone (Entune Audio)
Deleting the call history ........ 458
Making a call......................... 443
Managing the contacts ......... 462
Message function ................. 450
Phone settings ...................... 456
Receiving a call .................... 446
Speaking on the phone......... 447
Bottle holders .......................... 507
Brake Fluid ...................................... 560
Parking brake ....................... 212
Warning light/message..................... 615, 626
Brake assist ............................. 307
Break-in tips............................. 167
Brightness control Instrument panel light
control .................................. 86
BSM (Blind Spot Monitor) ....... 297 Blind Spot Monitor
function............................... 301
Rear Cross Traffic Alert function............................... 304
Care .................................. 536, 539 Aluminum wheels ................. 537
Exterior ................................. 536
Interior .................................. 539
Radar sensor ................ 234, 300
Seat belts.............................. 540
B
C

726Alphabetical index
RAV4_OM_OM0R005U_(U)
Cargo capacity ......................... 668
Cargo hooks............................. 508
Catch protection function ....... 157
CD player .......................... 336, 409
Chains....................................... 314
Child restraint system ............... 57Booster seats, definition ......... 57
Booster seats, installation ....... 67
Convertible seats, definition ............................... 57
Convertible seats,
installation ............................ 64
Front passenger occupant classification syst em............. 49
Infant seats, definition ............. 57
Infant seats, installation .......... 64
Installing CRS with LATCH system ..................... 62
Installing CRS with seat belts ...................................... 64
Installing CRS with top tether strap ........................... 69
Child safety ................................ 56
Airbag precautions .................. 39
Back door precautions .......... 123
Battery precautions ....... 563, 661
Child restraint system ............. 57
How your child should wear the seat belt ................. 32
Installing child restraints ......... 61
Moon roof precautions .......... 163
Power window lock switch .... 156
Power window
precautions ......................... 159
Rear door child-protectors .... 110
Removed key battery precautions ......................... 587
Seat belt extender precautions ........................... 35
Seat belt precautions .............. 33
Seat heater precautions........ 499 Child-protectors ...................... 110
Cleaning ........................... 536, 539
Aluminum wheels ................. 537
Exterior ................................. 536
Interior .................................. 539
Radar sensor ................ 234, 300
Seat belts.............................. 540
Clock......................................... 398
Coat hooks ............................... 521
Compass .................................. 530
Condenser................................ 560
Console box ............................. 505
Coolant ..................................... 558 Capacity................................ 672
Checking............................... 558
Preparing and checking before winter ...................... 314
Cooling system Engine overheating............... 662
Cruise control
Cruise control ....................... 273
Dynamic radar cruise control ................................ 261
Warning message................. 630
Cup holders ............................. 506
Curtain shield airbags............... 36
Customizable features ............ 693
Daytime running light system.................................... 215
Defogger Outside rear view
mirrors ........................ 486, 493
Rear window ................. 486, 493
Windshield ............................ 485
Differential................................ 673
Dimension ................................ 668
Dinghy towing.......................... 195
D

727Alphabetical index
RAV4_OM_OM0R005U_(U)
DisplayDynamic radar cruise
control................................. 261
Fuel consumption information............................ 94
Intuitive parking assist .......... 278
LDA (Lane Departure Alert with steering control) .......... 257
Multi-information display ......... 88
Trip information ....................... 94
Warning message ................. 625
Do-it-yourself maintenance .... 549
Doors Automatic door locking
and unlocking system ......... 110
Back door.............................. 113
Door glasses ......................... 156
Door lock....................... 107, 113
Open door warning buzzer ... 131
Open door warning message ............................. 627
Outside rear view mirrors...... 153
Rear door child-protectors .... 110
Side doors............................. 107
Driver’s seat belt reminder light......................................... 616
Driver’s seat position
memory .................................. 144
Driving ...................................... 166 Break-in tips .......................... 167
Correct posture ....................... 26
Driving in the rain .................. 167
Driving mode select
switch ................................. 205
Procedures ........................... 166
Winter drive tips .................... 314
Driving position memory ........ 144
Dynamic Torque Control AWD system .......................... 308 Dynamic radar cruise
control .................................... 261
Function ................................ 261
Warning message................. 626
Eco drive mode........................ 205
EDR (Event data recorder)........ 10
Electric Power Steering (EPS) ...................................... 308 Function ................................ 308
Warning light......................... 616
Electronic key ............................ 98 Battery-saving function ......... 131
If the electronic key does
not operate properly ........... 656
Replacing the battery............ 585
Emergency, in case of If a warning buzzer sounds................................ 615
If a warning light turns on .............................. 615
If a warning message
is displayed ........................ 625
If the electronic key does not operate properly ........... 656
If the engine will not start ...... 654
If the vehicle has
discharged battery.............. 658
If you have a flat tire ............. 641
If you lose your keys ............. 100
If you think something is wrong ................................. 613
If your vehicle becomes stuck ................................... 665
If your vehicle has to be
stopped in an emergency ... 605
If your vehicle needs to be towed.................................. 607
If your vehicle overheats....... 662
E

728Alphabetical index
RAV4_OM_OM0R005U_(U)
Emergency flashers ................ 604
Engine“ACC” position ...................... 196
Accessory mode ................... 199
Compartment ........................ 554
Engine switch................ 196, 198
Hood ..................................... 551
How to start the engine......................... 196, 198
Identification number ............ 670
If the engine will not start ...... 654
Ignition switch (engine switch) ........... 196, 198
Overheating .......................... 662
Engine coolant ......................... 558 Capacity ................................ 672
Checking ............................... 558
Preparing and checking before winter....................... 314
Engine immobilizer system ...... 73
Engine oil ................................. 555
Capacity ................................ 671
Checking ............................... 555
Preparing and checking before winter....................... 314
Engine switch (ignition switch)............. 196, 198
Engine switch light (ignition switch light) ............ 501 Entune Audio ........................... 390
AUX Port/USB port ............... 393
Basic Audio Operations ........ 394
CD player.............................. 409
iPod ...................................... 416
Listening to Bluetooth
®
Audio .................................. 439
Radio .................................... 407
Steering wheel audio
switches ............................. 392
USB memory ........................ 421
Using a Bluetooth
®
Phone ................................. 441
Using the AUX port ............... 426
Entune Audio Plus
*
EPS (Electric Power Steering) ................................ 308
Function ................................ 308
Warning light......................... 616
Event data recorder (EDR)........ 10
Exhaust gas precautions .......... 72
Flat tire ..................................... 641
Floor mats .................................. 24
Fluid Automatic transaxle .............. 673
Brake .................................... 674
Washer ................................. 564
Fog lights ................................. 221
Replacing light bulbs ............ 594
Switch ................................... 221
Wattage ................................ 676
Front passenger occupant classification system .............. 49
F

729Alphabetical index
RAV4_OM_OM0R005U_(U)
Front seats ............................... 139Adjustment ............................ 139
Cleaning................................ 539
Correct driving posture ........... 26
Driving position memory ....... 144
Head restraints ..................... 146
Seat heaters ......................... 499
Seat position memory ........... 144
Front side marker lights.......... 213 Light switch ........................... 213
Replacing light bulbs............. 594
Wattage ................................ 676
Front turn signal lights ........... 211 Replacing light bulbs............. 593
Turn signal lever ................... 211
Wattage ................................ 676
Fuel ........................................... 670
Capacity ................................ 670
Fuel gauge .............................. 84
Fuel pump shut off system ......... ....................... 614
Information ............................ 677
Refueling............................... 229
Type ...................................... 670
Warning light/ message ..................... 616, 634
Fuel consumption
information .............................. 94
Fuel filler door.......................... 229 Refueling............................... 229
Fuel pump shut off system ..... 614
Fuses ........................................ 588
Garage door opener ................ 523
Gauges ....................................... 84
Glove box ................................. 505
Grocery bag hooks .................. 508 Hands-free system
(for cellular phone) ....... 379, 441
HD Radio
® system*
Head restraints ........................ 146
Headlights ................................ 213 Automatic High Beam ........... 217
Light switch ........................... 213
Replacing light bulbs ............ 592
Wattage ................................ 676
Heated steering wheel ............ 499
Heaters Automatic air conditioning system .......... ...................... 490
Manual air conditioning
system .......... ...................... 484
Heated steering wheel .......... 500
Seat heaters ......................... 500
Outside rear view mirrors ........................ 486, 493
High mounted stoplight
Replacing.............................. 601
Hill-start assist control ........... 307
Hood ......................................... 551
Hooks Cargo hooks ......................... 508
Coat hooks ........................... 521
Grocery bag hooks ............... 508
Retaining hooks (floor mat) ............................. 24
Horn .......................................... 149
G
H
*: Refer to “NAVIGATION AND MULT IMEDIA SYSTEM OWNER’S MANUAL”.