display TOYOTA RAV4 2021 Accessories, Audio & Navigation (in English)

2027-3. What to do if...
Phonebook data cannot be
edited.
■When using the Bluetooth®
message function
Messages cannot be viewed.
New message notifications are
not displayed.
Likely causeSolution
The profile ver-
sion of the con-
nected cellular
phone may not
be compatible
with transferring
phonebook data.
For a list of spe-
cific devices
which operation
has been con-
firmed on this
system, check
with your Toyota
dealer or the fol-
lowing website:
http://www.
toyota.com/
audio-
multimedia in the
United States,
http://www.
toyota.ca/
connected
in Canada, and
http://www.
toyotapr.com/
audio-
multimedia in
Puerto Rico
Automatic con-
tact transfer
function on this
system is set to
off.Set automatic
contact transfer
function on this
system to on.
(  P.193)
Passcode has
not been entered
on the cellular
phone.
Enter the pass-
code on the cel-
lular phone if
requested
(default pass-
code: 1234).
Transfer opera-
tion on the cellu-
lar phone has
not completed.
Complete trans-
fer operation on
the cellular
phone (approve
transfer opera-
tion on the
phone).
Likely causeSolution
Automatic con-
tact transfer
function on this
system is set to
on.Set automatic
contact transfer
function on this
system to off.
( P.193)
Likely causeSolution
Message trans-
f e r i s n o t e n a b l e d
on the cellular
phone.
Enable mes-
sage transfer on
the cellular
phone (approve
message trans-
fer on the
phone).
Automatic trans-
fer function on
this system is set
to off.Set automatic
transfer function
on this system to
on. ( P.193)
Likely causeSolution
Notification of
SMS/MMS/E-
mail reception on
this system is set
to off.Set notification
of SMS/MMS/E-
mail reception on
this system to
on. ( P.191)
Automatic mes-
sage transfer
function is not
enabled on the
cellular phone.Enable auto-
matic transfer
function on the
cellular phone.

2037-3. What to do if...
7
Phone
■In other situations
The Bluetooth
® connection sta-
tus is displayed at the top of the
screen each time the engine
switch is in ACC
or ON.
Even though all conceivable
measures have been taken, the
symptom status does not
change.
●For details, refer to the owner’s
manual that came with the cellular
phone.
Likely causeSolution
Connection con-
firmation display
on this system is
set to on.
To turn off the
display, set con-
nection confir-
mation display
on this system to
off. ( P.46)
Likely causeSolution
The cellular
phone is not
close enough to
this system.Bring the cellu-
lar phone closer
to this system.
Radio interfer-
ence has
occurred.
Turn off Wi-Fi®
devices or other
devices that may
emit radio
waves.
The cellular
phone is the
most likely cause
of the symptom.
Turn the cellular
phone off,
remove and rein-
stall the battery
pack, and then
restart the cellu-
lar phone.
Enable the cellu-
lar phone’s
Bluetooth
® con-
nection.
Disable the
Wi-Fi
® connec-
tion of the cellu-
lar phone.
Stop the cellular
phone’s security
software and
close all applica-
tions.
Before using an
application
installed on the
cellular phone,
carefully check
its source and
how its operation
might affect this
system.
Likely causeSolution

2078-1. Connected Services overview
8
Connected Services
Content provider
Provides contents to the application server.
Application server
Type A: Function achieved by using a smart-
phone or DCM
Of the functions included with Connected Services, the
Toyota Apps rely on the use of a smartphone or DCM.
Using a smartphone
• Toyota audio multimedia system enables applicable apps installed on a smartphone to be displayed on and operated from
the screen via Bluetooth
®.
 Via DCM
• Toyota audio multimedia system enables applicable apps installed on the system to be displayed on and operated from th e
screen.
A few settings must be performed before Toyota Apps can be
used. ( P.209)
By using a smartphone or DCM
A
B

2088-1. Connected Services overview
Provides applications to the system or a smartphone.
Smartphone
*
Using the Toyota mobile application, communication is relayed
between the system, application server and content provider.
Applications
Display usable content from the content providers on the screen
using the data connection of the connected smartphone or DCM.
System
Content received, via a smartphone or DCM, from content pro-
vider servers is displayed on the screen. The system is equippe d
with an application player to run applications.
Via DCM
*: For known compatible phones, refer to http://www.toyota.com/
connected-services in the United States, http://www.toyota.ca/connected
in Canada, and http://www.toyotapr.com/connected-services
in Puerto
Rico.
The required operations to acti-
vate applications and connect a
smartphone to the system, and
the registration steps for the
Connected Services are
explained in this section.
■Subscription
 Services requiring a separate
contract can also be used.
*
*: For details, refer to
http://www.toyota.com/
connected-services
or call 1-800-331-4331 in the
United States,
http://www.toyota.ca/connected
or call 1-888-869-6828 in Can-
ada, and
http://www.to yotapr.com/
connected-services
or call 1-877-855-8377 in Puerto Rico.
■Availability of function
 Toyota Apps is available in
the contiguous United States,
Washington D.C., Alaska,
Hawaii, the United States Vir-
gin Islands, Puerto Rico and
Canada.
●Data usage fees may apply while
using Toyota Apps. Confirm data
usage fees before using this func-
tion.
●For details regarding operation of
the Toyota Apps, refer to
http://www.toyota.com/
connected-services
in the United States,
http://www.toyota.ca/connected
in Canada, and
http://www.toyo tapr.com/
connected-servicesin Puerto Rico.
●These functions are not made
available in some countries or
C
D
E
F
Before using the function

2158-2. Connected Services operation
8
Connected Services
8-2.Connected Services operation
From the “MENU” button
1 Press the “MENU” button.
2 Select “Apps”. 3
Follow the steps in “From the
“APPS” button” from step 2.
( P.215)
From the “APPS” button
1 Press the “APPS” button.
 If a specific application screen
is displayed, press the
“APPS” button again.
2 Select the desired application
screen button.
: Select to activate an applica-
tion.
“Update”: Select to update the
applications. ( P.215)
: Displays the number of new
notifications for the application
When the Toyota Apps is acti-
vated, an application may need
to be updated. To update an
application, it is necessary to
download update data and
install it.
■Downloading update
If an update is available,
“Update” can be selected.
Toyota Apps
Toyota Apps is a function
that enables certain apps
installed on a smartphone
or the system to be dis-
played on and operated
from the system screen.
Before the Toyota Apps can
be used, some setup needs
to be performed. ( P.209)
For details about the func-
tions and services provided
by each application, refer to
http://www.toyota.com/
connected-services
in the United States,
http://www.toyota.ca/
connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.
Using Toyota Apps
Updating an application

2168-2. Connected Services operation
1Select “Update” on the appli-
cation screen. ( P.215)
2 Check that downloading
starts.
“Download in Background”: Select
to operate other functions while
downloading.
“Cancel”: Select to cancel updating.
3Check that downloading is
complete.
“Later”: Select to install later. When
this screen button is selected, the
screen will re turn to the last dis-
played screen. To install the update
data: ( P.216)
“See Detail”: Select to display
detailed information on the update
data.
“Install”: Select to install the update
data. Follow the steps in “Installing
the update data” from step 2.
(  P.216)
■Installing the update data
After the downloading is com-
plete, “Update” will be changed
to “Install”.
1 Select “Install” on the appli-
cation screen. ( P.215)
2 Select “Continue”.
“Later”: Select to postpone the
installation of the update data and
go back to the previous screen.
3Check that installing is
started.
“Install in Background”: Select to
operate other functions while
installing.
4Select “OK” after the install-
ing is complete.
●The Toyota Apps cannot be oper-
ated while installing.
When problems occur with start-
ing the application player, a
message will appear on the
screen. Referring to the follow-
ing items, identify the problem
and take the suggested correc-
tive action.
“When it is safe and legal to
do so, please ensure your
Toyota mobile application is
running and logged in on your
phone.”
The Toyota mobile application can-
not be connected to Bluetooth
®
SPP.
Refer to
http://www.toyota.com/
connected-services
in the United States,
http://www.toyota.ca/connected
in Canada, and
http://www.to yotapr.com/
connected-services
in Puerto Rico, to confirm if the
phone is Bluetooth
® SPP compati-
ble or not, and then activate the
Toyota mobile application.
“Installation failed, please try
again”
Installation can be attempted again
by changing to the application
screen and pressing the “Install”
switch.
“Application download error.
Please try again later.”
Downloading can be attempted
again by checking the communica-
If a message appears on
the screen

2188-2. Connected Services operation
1Display the application
screen. ( P.215)
2 Select the desired application
screen button.
3 Select the character entering
space.
4 Enter a search term, and
then select “OK”.
5 Entering characters will be
reflected on the character
entering space.
 For details on operating the
keyboard:  P.30
1 Display the application
screen. ( P.215)
2 Select the desired application
screen button.
3 Press the talk switch.
( P.158)
4 Say the desired keyword.
 Completion of the keyword
will be detected automatically.
5 Search results will be dis-
played on the screen.
*: Premium Audio only
●The hands-free system cannot be
used while Destination Assist is
being used.
■From the map screen
1 Press the “MAP” button.
2 Select .
Entering a keyword using
the software keyboard
Entering a keyword using
the voice recognition func-
tion
Destination Assist*
Destination Assist provides
you with live assistance for
finding destinations via the
Toyota response center.
You can request either a
specific business, address,
or ask for help locating your
desired destination by cate-
gory, such as restaurants,
gas stations, shopping cen-
ters or other Points of Inter-
est (POI).
After you tell the agent your
choice of destination, its
coordinates are sent wire-
lessly to your vehicle’s navi-
gation system.
Make a call with Destina-
tion Assist

2208-3. Setup
8-3.Setup
1Press the “MENU” button.
2 Select “Setup”.
3 Select “Apps”.
4 Select the desired items to
be set.
Select to set the pop up
reminder for smartphone
data usage. ( P.220)
Select to detect if an iPhone
app is automatically turned on/off.
Select to turn on/off the
enhanced USB connection
mode
• When an iPhone is connected
while this setting is set to “On”,
communication with devices con-
nected to other USB ports may
not be possible. Also, depending
on the device, charging may not
be possible.
Select to reset all setup items
to default setting.
The data usage notification pop-
up, which indicates that the sys-
tem will use an internet connec-
tion, can be enabled/disabled.
1 Display the Toyota Apps set-
tings screen. ( P.220)
2 Select “Data Usage Mes-
sage”.
3 Change the setting as
desired.
Toyota Apps settings
Toyota Apps settings can
be changed.
Displaying the Toyota
Apps settings screen
Toyota Apps settings
screen
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222Alphabetical Index
Alphabetical Index
A
AM/FM/SiriusXM (SXM) radio 125
Available HD Radio™ technol- ogy ..................................... 129
Caching a radio program...... 126
Displaying the radio ID ......... 131
How to subscribe to SiriusXM Radio Services ................... 130
Overview .............................. 125
Presetting a station .............. 126
Radio broadcast data system ........................................... 128
Radio options ....................... 127
Refer to the table below to iden- tify the problem and take the
suggested corrective action 132
Selecting a station from the list ........................................... 127
Smart favorites ..................... 132
Troubleshooting guide.......... 129
Using HD Radio™ technology ........................................... 128
Android Auto .......................... 139 Overview .............................. 139
“Android Auto” button (“Menu” screen) .............................. 14, 54
Apple CarPlay
®/Android Auto™
................................................. 53 Establishing an Android Auto connection ............................ 54
Establishing an Apple CarPlay connection ............................ 53
Troubleshooting ..................... 56
“Apple CarPlay” button (“Menu” screen) .............................. 14, 53
“Apps” button (“Menu” screen) ......................................... 14, 215
“Apps” button (“Setup” screen) ......................................... 18, 220
“APPS” button ..... .............12, 215
Audio/visual remote controls 144 “Audio” button (“Menu” screen)
.........................................14, 120
“Audio” button (“Setup” screen) .........................................18, 146
“AUDIO” button ................12, 120
Audio settings.........................146 Audio settings screen ...........146
Displaying the audio settings screen.................................146
B
Basic function ...........................12
Basic information before opera-tion ...........................................26
Basic operation.................72, 120
Bluetooth
® audio ....................140
Overview ..............................140
Registering/Connecting a
Bluetooth
® device ...............142
Bluetooth
® phone message func-
tion .........................................186 Calling the message sender .189
Checking received messages ...........................................187
Displaying the message screen ...........................................186
Receiving a mess age ...........186
Replying to a message (dictation reply) ..................................188
Replying to a message (quick reply) ..................................188
“Bluetooth” button (“Setup” screen) ...............................18, 40
Buttons overview......................12 Operations of each part ..........12
C
Clock settings .....................14, 61
Command list ..........................162Command list overview ........162

Alphabetical Index223
Connected Services ............... 206Functional overview ............. 206
Connected Services operation ............................................... 215
Connected Services overview ............................................... 206
Connectivity settings ............... 36
D
“Data Services” button (“Setup”
screen) ............................ 18, 172
Data services settings ........... 172 Setting download methods ... 172
Destination Assist .................. 218 Make a call with Destination Assist.................................. 218
“Destination” button (“Menu” screen) .............................. 14, 84
Destination search ................... 84
Destination search operation .. 84 Destination screen ................. 84
One-touch setting home/favorite as a destination .................... 90
Searching by address ............ 87
Searching by contact.............. 87
Searching by Destination Assist ............................................. 86
Searching by emergency ....... 86
Searching by favorites list ...... 85
Searching by keyword ............ 85
Searching by point of interest. 88
Searching by recent destinations ............................................. 86
Selecting search area ............ 84
Setting home as destination ... 85
Detailed navigation settings.. 106
Detailed navigation settings screen ................................ 106
Displaying the detailed naviga- tion settings screen ............ 106
“Display” button (“Menu” screen) .............................. 14, 33
E
“ECO” button (“Information” screen) .....................................19
Editing route .............................99 Displaying the edit route screen.............................................99
Entering letters and numbers/list screen operation.....................30Entering letters and numbers .30
List screen ..............................31
G
“General” button (“Setup” screen) ...............................18, 60
General settings .......................60 Displaying the general settings screen...................................60
General settings screen .........60
GPS (Global Positioning System) ...............................................115Limitations of the navigation sys- tem .....................................115
Guiding the route......................22 Deleting destinations ..............22
Setting the destination ............22
H
“HOME” button ...................12, 29
Home screen .............................29Home screen operation ..........29
I
“Info” button (“Menu” screen)...........................................14, 19
Information display ................170
“Information” screen................19
Initial screen..............................26 Caution screen .......................26
Maintenance information ........26