battery TOYOTA RAV4 2021 Owners Manual (in English)

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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting engine, refueling)
AudioOperating the Audio
(Main topics: Audio/visual, phone, Connected Services)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: Battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

5TABLE OF CONTENTS
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5-17.Connected Services over-view
Connected Services ...... 501
Type A: Function achieved by using a smartphone or DCM
.................................... 502
Type B: Function achieved by using DCM and the system
.................................... 504
Type C: Function achieved by using DCM.............. 505
Type D: Function achieved by using DCM and a smart-
phone .......................... 508
5-18.Connected Services opera- tion
Toyota Apps .................. 510
5-19.Setup Toyota Apps settings .... 514
6-1. Using the air conditioning
system and defogger
Manual air conditioning sys-
tem .............................. 516
Automatic air conditioning system ......................... 522
Heated steering wheel/seat heaters/seat ventilators 529
6-2. Using the interior lights Interior lights list ............ 532
6-3. Using the storage features List of storage features . 535
Luggage compartment fea- tures ............................ 5396-4. Using the other interior fea-
tures
Other interior features ... 544
Garage door opener ...... 556
7-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 566
Cleaning and protecting the vehicle interior ............. 569
7-2. Maintenance Maintenance requirements.................................... 572
General maintenance .... 573
Emission inspection and maintenance (I/M) programs
.................................... 576
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ............................. 577
Hood .............................. 579
Positioning a floor jack .. 580
Engine compartment ..... 582
Tires .............................. 589
Tire inflation pressure .... 604
Wheels .......................... 606
Air conditioning filter ...... 608
Wiper insert replacement .................................... 610
Wireless remote control/elec- tronic key battery ......... 613
Checking and replacing fuses .................................... 616
Light bulbs ..................... 619
6Interior features
7Maintenance and care

6TABLE OF CONTENTS
8-1. Essential informationEmergency flashers ...... 628
If your vehicle has to be stopped in an emergency.................................... 628
If the vehicle is trapped in ris- ing water...................... 629
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed........................... 631
If you think something is wrong .......................... 636
Fuel pump shut off system .................................... 637
If a warning light turns on or a warning buzzer sounds 638
If a warning message is dis- played.......................... 649
If you have a flat tire...... 653
If the engine will not start 662
If you lose your keys ..... 664
If the electronic key does not operate properly (vehicles
with smart key system) 664
If the vehicle battery is dis- charged ....................... 666
If your vehicle overheats 670
If the vehicle becomes stuck .................................... 6729-1. Specifications
Maintenance data (fuel, oil level, etc.) .................... 676
Fuel information............. 688
Tire information ............. 690
9-2. Customization Customizable features... 700
9-3. Initialization Items to initialize ............ 712
10-1.For owners Reporting safet y defects for
U.S. owners ................. 714
Seat belt instructions for Canadian owners (in
French) ........................ 715
SRS airbag instructions for Canadian owners (in
French) ........................ 716
What to do if... (Trouble- shooting) ..................... 726
Alphabetical Index ........ 729
8When trouble arises9Vehicle specifications
10For owners
Index

741-4. Theft deterrent system
(Stopping the alarm deactivates the
alarm system.)
●A person inside the vehicle opens
a door or hood, or unlocks the
vehicle using an inside lock but-
ton.
●The battery is recharged or
replaced when the vehicle is
locked. (P.666)
■Alarm-operated door lock
In the following cases, depending
on the situation, th e door may auto-
matically lock to p revent improper
entry into the vehicle:
●When a person remaining in the
vehicle unlocks the door and the
alarm is activated.
●While the alarm is activated, a
person remaining in the vehicle
unlocks the door.
●When recharging or replacing the
battery.
■Customization (Canada only)
The alarm can be set to activate
when the key (vehicles without
smart key system) or mechanical
key (vehicles with smart key sys-
tem) is used to unlock. (Customiz-
able features: P.701)
NOTICE
■To ensure the system oper-
ates correctly
Do not modify or remove the sys-
tem. If modified or removed, the
proper operation of the system
cannot be guaranteed.

1023-1. Key information
3-1.Key information
The following keys are provided
with the vehicle.
Vehicles without smart key
systemMaster keys
Operating the wireless remote con-
trol function ( P.104)
Key number plate
Vehicles with smart key sys-
tem
Electronic keys
• Operating the smart key system ( P.129)
• Operating the wireless remote control function ( P.104)
Mechanical keys Key number plate
■When riding in an aircraft
When bringing a ke y with wireless
remote control func tion onto an air-
craft, make sure you do not press
any buttons on the key while inside
the aircraft cabin. If you are carrying
the key in your bag etc., ensure that
the buttons are not likely to be
pressed accidentally. Pressing a
button may cause the key to emit
radio waves that could interfere with
the operation of the aircraft.
■Key battery depletion
Vehicles without smart key system
●The standard battery life is 1 to 2
years.
●The battery will be come depleted
even if the wireless key is not
used. The following symptoms
indicate that the wireless key bat-
tery may be depleted. Replace the
battery when necessary.
(  P.613)
• The wireless remote control does not operate.
• The detection area becomes smaller.
Vehicles with smart key system
●The standard battery life is 1 to 2
years.
●If the battery bec omes low, an
alarm will sound in the cabin and a
message will be disp layed on the
multi-information display when the
engine stops.
●To reduce key battery depletion
when the electronic key is to not
be used for long periods of time,
set the electronic key to the bat-
tery-saving mode. ( P.130)
●As the electronic key always
receives radio waves, the battery
will become depleted even if the
electronic key is not used. The fol-
lowing symptoms indicate that the
electronic key battery may be
depleted. Replace the battery
Keys
Key types
A
B
A
B
C

1033-1. Key information
3
Before driving
when necessary.
• The smart key system or the wire- less remote control does not oper-
ate.
• The detection area becomes
smaller.
• The LED indicator on the key sur-
face does not turn on.
You can replace the battery by your-
self ( P.613). However, as there is
a danger that the electronic key may
be damaged, it is recommended
that replacement is carried out by
your Toyota dealer.
●To avoid serious deterioration, do
not leave the electronic key within
3 ft. (1 m) of the following electri-
cal appliances t hat produce a
magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Table lamps
• Induction cookers
■If a message regarding the state
of the electronic key or engine
switch mode, etc. is shown
(vehicles with smart key sys-
tem)
To prevent trapping the electronic
key inside the vehicle, leaving the
vehicle carrying the electronic key
on your person without turning the
engine switch to OFF or other pas-
sengers from unintentionally taking
the key out of the vehicle, etc., a
message that prompts the user to
confirm the state of the electronic
key or engine switch mode may be
shown on the multi -information dis-
play. In those cases, follow the
instructions on the display immedi-
ately.
■If “Key Battery Low Replace
Key Battery” is displayed on
the multi-information display
(vehicles with smart key sys-
tem)
The electronic key has a low bat- tery. Replace the electronic key bat-
tery. (
P.613)
■Replacing the battery
 P.613
■Confirmation of the registered
key number
The number of keys already regis-
tered to the vehi cle can be con-
firmed. Ask your Toyota dealer for
details.
■If “A New Key has been Regis-
tered Contact Your Dealer for
Details” is dis played on the
multi-information display (vehi-
cles with smart key system)
This message will be displayed
each time the driver’s door is
opened when the doors are
unlocked from the outside for
approximately 10 days after a new
electronic key has been registered.
If this message is displayed but you
have not had a new electronic key
registered, ask your Toyota dealer
to check if an unknown electronic
key (other than those in your pos-
session) has been registered.
NOTICE
■To prevent key damage
●Do not drop the keys, subject
them to strong shocks or bend
them.
●Do not expose the keys to high
temperatures for long periods of
time.
●Do not get the keys wet or wash
them in an ultrasonic washer,
etc.
●Do not attach m etallic or mag-
netic materials to the keys or
place the keys close to such
materials.
●Do not disassemble the keys.

1053-1. Key information
3
Before driving
Opens and closes the power
back door
*2 ( P.119)
Sounds the alarm ( P.105)
*1: These settings must be custom-
ized at your Toyota dealer.
*2: If equipped
■Theft deterrent panic mode
Vehicles without smart key system
When is pressed for longer
than about 1 seco nd, an alarm will
sound intermittentl y and the vehicle
lights will flash to deter any person
from trying to break into or damage
your vehicle.
To stop the alarm, press any button
on the key.
Vehicles with smart key system
When is pressed for longer
than about 1 seco nd, an alarm will
sound intermittentl y and the vehicle
lights will flash to deter any person
from trying to break into or damage
your vehicle.
To stop the alarm, press any button
on the electronic key.
■Conditions affecting operation
Vehicles without smart key system
The wireless remote control function
may not operate normally in the fol-
lowing situations.
●When the wireles s key battery is
depleted
●Near a TV tower, electric power
plant, gas station, radio station,
large display, airpo rt or other facil-
ity that generates strong radio
waves or electrical noise
●When carrying a portable radio,
cellular phone or other wireless
communication device
●When the wireless key is in con-
tact with, or is c overed by a metal-
lic object
●When other wireless key (that
emits radio waves) is being used
nearby
●If window tint wit h a metallic con-
tent or metallic objects are
attached to the rear window
Vehicles with smart key system
 P.130
D
E

1083-1. Key information
After using the mechanical key,
store it in the electronic key. Carry
the mechanical key together with
the electronic key. If the electronic
key battery is dep leted or the entry
function does not operate properly,
you will need the m echanical key.
(  P.664)
■If you lose your keys
 P.664
■If a wrong key is used
The key cylinder rotates freely to
isolate inside mechanism.

1123-2. Opening, closing and locking the doors
continuously for 5 seconds. Fully
close all the doors, and lock the
vehicle once more.
■Setting the alarm (if equipped)
Locking the doors will set the alarm
system. ( P.73)
■Conditions affect ing the opera-
tion of the smart key system or
wireless remo te control
Vehicles without smart key system
 P.105
Vehicles with smart key system
 P.130
■If the smart key system (if
equipped) or the wireless
remote control does not oper-
ate properly
●Vehicles with smart key system:
Use the mechanical key to lock
and unlock the doors. ( P.664)
●Replace the key battery with a
new one if it is depleted. ( P.613)
■If the battery is discharged
The doors cannot be locked and
unlocked using the smart key sys-
tem (if equipped) or wireless remote
control. Lock or unlock the doors
using the key (vehicles without
smart key system) or mechanical
key (vehicles with smart key sys-
tem). ( P.110, 664)
■Customization
Settings (e.g. unlocking function
using a key) c an be changed.
(Customizable features: P.702)
WARNING
■To prevent an accident
Observe the following precautions
while driving the vehicle.
Failure to do so may result in a
door opening and an occupant
could be thrown out of the vehicle,
resulting in dea th or serious
injury.
●Ensure that all doors are prop-
erly closed and locked.
●Do not pull the inside handle of
the doors while driving.
Be especially careful for the
front doors, as the doors may
be opened even if the inside
lock buttons are in locked posi-
tion.
●Set the rear door child-protector
locks when children are seated
in the rear seats.
■When opening or closing a
door
Check the surroundings of the
vehicle such as wh ether the vehi-
cle is on an incline, whether there
is enough space for a door to
open and whether a strong wind
is blowing. When opening or clos-
ing the door, hold the door handle
tightly to prepare for any unpre-
dictable movement.

1243-2. Opening, closing and locking the doors
bumper
●When a small animal or small
object, such as a ball, moves
under the rear bumper
●When an object is moved from
under the rear bumper
●If someone is swinging their legs
while sitting on the rear bumper
●If the legs or another part of some-
one’s body contacts the rear
bumper while passing by the vehi-
cle
●When the vehicle is parked near
an electrical noise source which
affects the sensitivity of the Hands
Free Power Back Door, such as a
pay parking spot , gas station,
electrically heated road, or fluo-
rescent light
●When the vehicle is near a TV
tower, electric power plant, radio
station, large display, airport or
other facility that generates strong
radio waves or electrical noise
●When the vehicle is parked in a
place where objects such as
plants are near the rear bumper
●If luggage, etc. is s et near the rear
bumper
●If accessories or a vehicle cover is
installed/removed near the rear
bumper
●When the vehicle is being towed
To prevent unintentional operation,
turn the Hands Free Power Back
Door operation setting off. ( P.94)
■When reconnecting the battery
To enable the power back door to
operate properly, close the back
door manually.
■If the back door opener is inop-
erative
The back door can be unlocked
from the inside.
1 Remove the cover.
To prevent damage, cover the tip of
the screwdriver with a rag. 2
Loosen the screw.
3 Turn the cover.
4 Move the lever.
5 When installing, reverse the
steps listed.
■Customization
Settings (e.g. power back door
opening angle) can be changed.
(Customizable features: P.704)