torque TOYOTA RAV4 2021 Warranties & Maintenance Guides (in English)
[x] Cancel search | Manufacturer: TOYOTA, Model Year: 2021, Model line: RAV4, Model: TOYOTA RAV4 2021Pages: 68, PDF Size: 1.16 MB
Page 15 of 68

13Your Warranties in Detail
WARRANTY
WHAT IS COVERED
AND HOW LONG
Basic Warranty
This warranty covers repairs and
adjustments needed to correct defects
in materials or workmanship of any
part supplied by Toyota, subject to the
exceptions indicated under “What
Is Not Covered” on pages 14–15.
Coverage is for 36 months or 36,000 miles,
whichever occurs first, with the exception of
air conditioning recharge, wheel alignment
and wheel balancing, which are covered for
12 months or 12,000 miles, whichever
occurs first.
Powertrain Warranty
This warranty covers repairs needed to
correct defects in materials or workmanship
of any component listed below and in the
next column and supplied by Toyota, subject
to the exceptions indicated under “What Is
Not Covered” on pages 14–15.
Coverage is for 60 months or 60,000 miles,
whichever occurs first.
Engine
Cylinder block and head and all internal
parts, timing gears and gaskets, timing
chain/belt and cover, flywheel, valve
covers, oil pan, oil pump, engine mounts,
turbocharger housing and all internal parts,
supercharger housing and all internal
parts, engine control computer, water
pump, fuel pump, seals and gaskets.
Transmission and Transaxle
Case and all internal parts, torque
converter, clutch cover, transmission
mounts, transfer case and all internal
parts, engine control computer, seals
and gaskets.
Front-Wheel-Drive System
Final drive housing and all internal parts,
axle shafts, drive shafts, constant velocity
joints, front hub and bearings, seals
and gaskets.
Rear-Wheel-Drive System
A xle housing and all internal parts,
propeller shafts, U-joints, axle shafts,
drive shafts, bearings, supports, seals
and gaskets.
Restraint Systems Warranty
This warranty covers repairs needed to
correct defects in materials or workmanship
of any seatbelt or airbag system supplied by
Toyota, subject to the exceptions indicated
under “What Is Not Covered” on pages 14–15.
Coverage is for 60 months or 60,000 miles,
whichever occurs first.
For vehicles sold and registered in the
state of Kansas, the warranty for seatbelts
and related components is 10 years,
regardless of mileage.
NEW VEHICLE LIMITED WARRANTY
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 13126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 137/7/20 7:26 AM7/7/20 7:26 AM
Page 40 of 68

38Maintenance Log
MAINTENANCE LOG
MAINTENANCE
5,000 miles or 6 months
■
Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico, Saipan and
American Samoa only)
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Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect ball joints and dust covers
■������� ����� ����� �����
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■ ������� ���� ��� ����� �� �������
��� ����
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
6
■ Replace engine oil and oil filter2
■�
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■
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Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
■Replace engine oil and oil filter2
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
■Replace engine oil and oil filter2
10,000 miles or 12 months
■ Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico, Saipan and
American Samoa only)
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Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect ball joints and dust covers
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■������� ������ ��� ������
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■ ������� ���� ��� ����� �� �������
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Driving while towing, using a car-top
carrier, or heavy vehicle loading:
6
■Re-torque propeller shaft bolt (4WD)4
■ ������� ���� ��� ����� �� �������
��� ����
Dealer Service verification:
D
ate:
Mileage:
D
ealer Service verification:
D
ate:
Mileage:
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Page 42 of 68

40Maintenance Log
MAINTENANCE LOG
MAINTENANCE
20,000 miles or 24 months
■
Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico, Saipan and
American Samoa only)
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Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect ball joints and dust covers
■������� ����� ����� �����
■������� ������ ��� ������
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■ ������� ���� ��� ����� �� �������
��� ����
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
7
■Re-torque propeller shaft bolt (4WD)4
■ ������� ���� ��� ����� �� �������
��� ����
25,000 miles or 30 months
■ Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico, Saipan and
American Samoa only)
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■ �������� ������� ����� �������������
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NOTE: If 0W-16 oil WAS NOT used at
the last oil change, replace engine oil
and oil filter.
2
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect ball joints and dust covers
■������� ����� ����� �����
■������� ������ ��� ������
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■ ������� ���� ��� ����� �� �������
��� ����
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
7
■Replace engine oil and oil filter2
■��������� ��������� ����� ���� ������
■ ������� ���� ��� ����� �� �������
��� ����
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
■Replace engine oil and oil filter2
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
■Replace engine oil and oil filter2
Dealer Service verification:
D
ate:
Mileage:
D
ealer Service verification:
D
ate:
Mileage:
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 40126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 407/7/20 7:26 AM7/7/20 7:26 AM
Page 44 of 68

42Maintenance Log
MAINTENANCE LOG
MAINTENANCE
Dealer Service verification:
D
ate:
Mileage:
D
ealer Service verification:
D
ate:
Mileage:
35,000 miles or 42 months
■
Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico, Saipan and
American Samoa only)
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■ ������� ��� ������ ��� ����� �������
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■
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NOTE: If 0W-16 oil WAS NOT used at
the last oil change, replace engine oil
and oil filter.
2
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect ball joints and dust covers
■������� ����� ����� �����
■������� ������ ��� ������
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■ ������� ���� ��� ����� �� �������
��� ����
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
6
■ Replace engine oil and oil filter2
■�
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■
������� ���� ��� ����� �� �������
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Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
■Replace engine oil and oil filter2
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
■Replace engine oil and oil filter2
40,000 miles or 48 months
■ Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico, Saipan and
American Samoa only)
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Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect ball joints and dust covers
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■ ������� ���� ��� ����� �� �������
��� ����
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
6
■Re-torque propeller shaft bolt (4WD)4
■ ������� ���� ��� ����� �� �������
��� ����
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 42126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 427/7/20 7:26 AM7/7/20 7:26 AM
Page 46 of 68

44Maintenance Log
MAINTENANCE LOG
MAINTENANCE
50,000 miles or 60 months
■
Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico, Saipan and
American Samoa only)
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Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect ball joints and dust covers
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■ ������� ���� ��� ����� �� �������
��� ����
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
8
■Re-torque propeller shaft bolt (4WD)4
■ ������� ���� ��� ����� �� �������
��� ����
55,000 miles or 66 months
■ Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico, Saipan and
American Samoa only)
■����� ������������ �� �������� ����� ���
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■ �������� ������� ����� �������������
��� ����� ����������
NOTE: If 0W-16 oil WAS NOT used at
the last oil change, replace engine oil
and oil filter.
2
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect ball joints and dust covers
■������� ����� ����� �����
■������� ������ ��� ������
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■ ������� ���� ��� ����� �� �������
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Driving while towing, using a car-top
carrier, or heavy vehicle loading:
8
■������� ������ ��� ��� ��� �������
■��������� ��������� ����� ���� ������
■ ������� ���� ��� ����� �� �������
��� ����
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
■Replace engine oil and oil filter2
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
■Replace engine oil and oil filter2
Dealer Service verification:
D
ate:
Mileage:
D
ealer Service verification:
D
ate:
Mileage:
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 44126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 447/7/20 7:26 AM7/7/20 7:26 AM
Page 48 of 68

46Maintenance Log
MAINTENANCE LOG
MAINTENANCE
65,000 miles or 78 months
■
Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico, Saipan and
American Samoa only)
■����� ������������ �� �������� ����� ���
■ ������� ��� ������ ��� ����� �������
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■
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NOTE: If 0W-16 oil WAS NOT used at
the last oil change, replace engine oil
and oil filter.
2
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect ball joints and dust covers
■������� ����� ����� �����
■������� ������ ��� ������
■������� �������� ������� ��� �����
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■ ������� ���� ��� ����� �� �������
��� ����
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
6
■ Replace engine oil and oil filter2
■�
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■
������� ���� ��� ����� �� �������
��� ����
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
■Replace engine oil and oil filter2
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
■Replace engine oil and oil filter2
70,000 miles or 84 months
■ Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico, Saipan and
American Samoa only)
■����� ������������ �� �������� ����� ���
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■ �������� ������� ����� �������������
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Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect ball joints and dust covers
■������� ����� ����� �����
■������� ������ ��� ������
■������� �������� ������� ��� �����
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■ ������� ���� ��� ����� �� �������
��� ����
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
6
■Re-torque propeller shaft bolt (4WD)4
■ ������� ���� ��� ����� �� �������
��� ����
Dealer Service verification:
D
ate:
Mileage:
D
ealer Service verification:
D
ate:
Mileage:
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 46126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 467/7/20 7:26 AM7/7/20 7:26 AM
Page 50 of 68

48Maintenance Log
MAINTENANCE LOG
MAINTENANCE
80,000 miles or 96 months
■
Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico, Saipan and
American Samoa only)
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■ �������� ������� ����� �������������
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Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect ball joints and dust covers
■������� ����� ����� �����
■������� ������ ��� ������
■������� �������� ������� ��� �����
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■ ������� ���� ��� ����� �� �������
��� ����
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
7
■Re-torque propeller shaft bolt (4WD)4
■ ������� ���� ��� ����� �� �������
��� ����
85,000 miles or 102 months
■ Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico, Saipan and
American Samoa only)
■����� ������������ �� �������� ����� ���
■������� ��� ������ ��� ����� �������
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■������ �����
■ �������� ������� ����� �������������
��� ����� ����������
NOTE: If 0W-16 oil WAS NOT used at
the last oil change, replace engine oil
and oil filter.
2
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect ball joints and dust covers
■������� ����� ����� �����
■������� ������ ��� ������
■������� �������� ������� ��� �����
■������� ������ ��� ��� ��� �������
■��������� ��������� ����� ���� ������
■ ������� ���� ��� ����� �� �������
��� ����
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
7
■Replace engine oil and oil filter2
■��������� ��������� ����� ���� ������
■ ������� ���� ��� ����� �� �������
��� ����
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
■Replace engine oil and oil filter2
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
■Replace engine oil and oil filter2
Dealer Service verification:
D
ate:
Mileage:
D
ealer Service verification:
D
ate:
Mileage:
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 48126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 487/7/20 7:26 AM7/7/20 7:26 AM
Page 52 of 68

50Maintenance Log
MAINTENANCE LOG
MAINTENANCE
95,000 miles or 114 months
■
Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico, Saipan and
American Samoa only)
■����� ������������ �� �������� ����� ���
■������� ��� ������ ��� ����� �������
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■������ �����
■ �������� ������� ����� �������������
��� ����� ����������
NOTE: If 0W-16 oil WAS NOT used at
the last oil change, replace engine oil
and oil filter.
2
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect ball joints and dust covers
■������� ����� ����� �����
■������� ������ ��� ������
■������� �������� ������� ��� �����
■������� ������ ��� ��� ��� �������
■��������� ��������� ����� ���� ������
■ ������� ���� ��� ����� �� �������
��� ����
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
7
■ Replace engine oil and oil filter 2
■�
�������� ��������� ����� ���� ������
■
������� ���� ��� ����� �� �������
��� ����
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
■Replace engine oil and oil filter2
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
■Replace engine oil and oil filter2
100,000 miles or 120 months
■ Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico, Saipan and
American Samoa only)
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Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads:
■Inspect ball joints and dust covers
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Driving while towing, using a car-top
carrier, or heavy vehicle loading:
7
■Re-torque propeller shaft bolt (4WD)4
■ ������� ���� ��� ����� �� �������
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Dealer Service verification:
D
ate:
Mileage:
D
ealer Service verification:
D
ate:
Mileage:
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 50126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 507/7/20 7:26 AM7/7/20 7:26 AM
Page 54 of 68

52Maintenance Log
MAINTENANCE LOG
MAINTENANCE
110,000 miles or 132 months
■
Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico, Saipan and
American Samoa only)
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Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect ball joints and dust covers
■������� ����� ����� �����
■������� ������ ��� ������
■������� �������� ������� ��� �����
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■ ������� ���� ��� ����� �� �������
��� ����
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
9
■Re-torque propeller shaft bolt (4WD)4
■ ������� ���� ��� ����� �� �������
��� ����
115,000 miles or 138 months
■ Add Toyota EFI Tank Additive or equivalent
(Hawaii, Puerto Rico, Saipan and
American Samoa only)
■����� ������������ �� �������� ����� ���
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NOTE: If 0W-16 oil WAS NOT used at
the last oil change, replace engine oil
and oil filter.
2
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect ball joints and dust covers
■������� ����� ����� �����
■������� ������ ��� ������
■������� �������� ������� ��� �����
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■ ������� ���� ��� ����� �� �������
��� ����
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
9
■Replace engine oil and oil filter2
■��������� ��������� ����� ���� ������
■ ������� ���� ��� ����� �� �������
��� ����
Repeated trips of less than five miles in
temperatures below 32°F / 0°C:
■Replace engine oil and oil filter2
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
■Replace engine oil and oil filter2
Dealer Service verification:
D
ate:
Mileage:
D
ealer Service verification:
D
ate:
Mileage:
126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 52126981_19-TCS-14207 MY21 WMG RAV4 GUTS 2_R1.indd 527/7/20 7:26 AM7/7/20 7:26 AM
Page 58 of 68

56Maintenance Log
MAINTENANCE
EXPLANATION OF MAINTENANCE ITEMS
Engine Oil and Oil Filter
Replace the oil filter and drain and refill
the engine oil at specified intervals. For
recommended oil grade and viscosity,
refer to the Owner’s Manual.
NOTE: Your vehicle is certified with
Genuine Toyota 0W-16 motor oil. For
VEHICLES CERTIFIED FOR 0W-16 motor
oil, the oil change interval is 10,000 miles
or 12 months IF 0W-16 MOTOR OIL IS
BEING USED. If 0W-16 is not available,
0W-20 mineral oil may be used. However,
it must be replaced at a 5,000-mile or
six-month INTERVAL with 0W-16 motor oil.
For customers who primarily drive their
vehicle under any of the listed Special
Operating Conditions, the motor oil and
filter should be replaced at 5,000 miles or
six months, REGARDLESS OF THE OIL USED
(OR CERTIFICATION OF THE VEHICLE).
Exhaust Pipes and Mountings
Visually inspect the exhaust pipes, muffler
and hangers for cracks, deterioration and
damage. Start the engine and listen
carefully for any exhaust gas leakage.
Tighten connections or replace parts
as necessary.
Fuel Lines and Connections,
Fuel Tank Band and Fuel Tank
Vapor Vent System Hoses
Visually inspect for corrosion, damage,
cracks, and loose or leaking connections.
Tighten connections or replace parts
as necessary.
Fuel Tank Cap Gasket
Visually inspect for cracks, deterioration
and damage and replace if necessary.
Nuts and Bolts on Chassis
and Body
Retighten the seat-mounting bolts and
front /rear suspension member retaining
bolts to specified torque.
Propeller Shaft
Re-torque the propeller shaft bolt. Only
a qualified technician should perform
this operation.
Radiator and Condenser
Inspect for debris, corrosion and signs
of damage. Have any problem repaired
immediately by a qualified technician.
Rear Differential Oil
Inspect or replace at specified intervals.
When performing inspections, check each
component for signs of leakage. If you
discover any leakage, have it repaired
by a qualified technician immediately.
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