service TOYOTA RAV4 EV 2012 1.G User Guide

268
2-5. Driving information
Winter driving tips
Carry out the necessary preparations and inspections before driving
the vehicle in winter. Always drive the vehicle in a manner appropri-
ate to the prevailing weather conditions.
■ Pre-winter preparations
●Use fluids that are appropriate to the prevailing outside tem-
peratures.
• Motor coolant
• Heater coolant
• Traction battery coolant
• Washer fluid
● Have a service technician inspec t the condition of the 12-volt
battery.
● Have the vehicle fitted with four snow tires or purchase a set
of tire chains for the front tires.
Ensure that all tires are the same size and brand, and that chains
match the size of the tires.
■Before driving the vehicle
Perform the following according to the driving conditions:
●Do not try to forcibly open a window or move a wiper that is
frozen. Pour warm water over the frozen area to melt the ice.
Wipe away the water immediately to prevent it from freezing.
● Do not try to forcibly open the charging port cap if it is frozen.
Melt the ice using a hair dryer, immediately and thoroughly
wiping away any moisture.
● To ensure proper operation of th e climate control system fan,
remove any snow that has accumulated on the air inlet vents
in front of the windshield.
● Check for and remove any excess ice or snow that may have
accumulated on the exterior li ghts, vehicle's roof, chassis,
around the tires or on the brakes.

326
3-4. Other interior features
Safety Connect
Safety Connect is a subscription-based telematics service that uses
Global Positioning System (GPS) data and embedded cellular tech-
nology to provide safety and security features to subscribers. Safety
Connect is supported by Toyota ’s designated response center,
which operates 24 hours per day, 7 days per week.
Safety Connect service is available by subscription on select,
telematics hardware-equipped vehicles.
By using the Safety Connect servi ce, you are agreeing to be bound
by the Telematics Subscription Serv ice Agreement and its Terms and
Conditions, as in effect and amende d from time to time, a current
copy of which is available at Toyota.com. All use of the Safety Con-
nect service is subject to such then-applicable Terms and Condi-
tions.
■ System components
Microphone
“SOS” button
LED light indicators

327
3-4. Other interior features
3
Interior features
■
Services
Subscribers have the following Sa fety Connect services avail-
able:
● Automatic Collision Notification
*
Helps drivers receive necessary response from emergency
service providers. ( P. 329)
*: U.S. Patent No. 7,508,298 B2
● Stolen Vehicle Location
Helps drivers in the event of vehicle theft. ( P. 330)
● Emergency Assistance Button (SOS)
Connects drivers to response-center support. ( P. 330)
● Enhanced Roadside Assistance
Provides drivers various on-road assistance. ( P. 330)
■ Subscription
After you have signed the Telema tics Subscription Service
Agreement and are enrolled, you can begin receiving services.
A variety of subscription terms is available for purchase. Contact
your Toyota dealer, call 1-800-331-4331, or push the “SOS” but-
ton in your vehicle for further subscription details.

328 3-4. Other interior features
■Safety Connect Services Information
●Phone calls using the vehicles Bluetooth
® technology will not be possible
during Safety Connect.
● Safety Connect is available beginning Fall 2009 on select Toyota models.
Contact with the Safety Connect response center is dependent upon the
telematics device being in operative condition, cellular connection avai\
l-
ability, and GPS satellite signal reception, which can limit the ability to
reach the response center or receive emergency service support. Enroll-
ment and Telematics Subscription Service Agreement required. A variety
of subscription terms is available; charges vary by subscription term
selected.
● Automatic Collision Notification, Emergency Assistance, Stolen Vehicle
Location, and Enhanced Roadside Assistance will function in the United
States, including Hawaii and Alaska, and in Canada. No Safety Connect
services will function outside of the United States in countries other than
Canada.
● Safety Connect services are not subject to section 255 of the Telecom-
munications Act and the device is not TTY compatible.
■ Languages
The Safety Connect response center will offer support in multiple languages.
The Safety Connect system will offer voice prompts in English and Spanish.
Please indicate your language of choice when enrolling.
■ When contacting the response center
You may be unable to contact the response center if the network is busy.

329
3-4. Other interior features
3
Interior features
Safety Connect LE
D light Indicators
When the “POWER” switch is turned to ON mode, the red indicator
light comes on for 2 seconds then turns off. Afterward, the green indi-
cator light comes on, indicating that the service is active.
The following indicator light patter ns indicate specific system usage
conditions:
● Green indicator light on = Active service
● Green indicator light flashing = Safety Connect call in process
● Red indicator light (except at v ehicle start-up) = System malfunc-
tion (contact your Toyota dealer)
● No indicator light (off) = Safety Connect service not active
Safety Connect services
■ Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision,
the system is design ed to automatically call the response center.
The responding agent receives th e vehicle’s location and attempts
to speak with the vehicle occupant s to assess the level of emer-
gency. If the occupants are unable to communicate, the agent
automatically treats the call as an emergency, contacts the nearest
emergency services provider to describe the situation, and
requests that assistance be sent to the location.

330 3-4. Other interior features
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating and recovering the vehicle. After fil-
ing a police report, call the Safety Connect response center at 1-
800-331-4331 and follow the prompts for Safety Connect to initiate
this service.
In addition to assisting law enforc ement with recovery of a stolen
vehicle, Safety-Connect-equipped vehicle location data may, under
certain circumstances, be shared with third parties to locate your
vehicle. Further information is available at Toyota.com.
■ Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button
to reach the Safety Connect response center. The answering
agent will determine your vehicl e’s location, assess the emer-
gency, and dispatch the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent
that you are not experiencing an emergency.
■ Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs,
such as: towing, flat tire, etc. For a description of the Enhanced
Roadside Assistance services and their limitations, please see the
Safety Connect Terms and Conditions, which are available at
To y o t a . c o m .

Maintenance and care4
333
4-1. Maintenance and careCleaning and protecting the vehicle exterior ......... 334
Cleaning and protecting the vehicle interior .......... 337
4-2. Maintenance Maintenance requirements .................. 340
General maintenance....... 342
4-3. Do-it-yourself maintenance
Do-it-yourself service precautions .................... 346
Hood ................................ 349
Positioning a floor jack ..... 351
Motor compartment .......... 355
Tires ................................. 366
Tire inflation pressure ...... 374
Wheels ............................. 378
Air conditioning filter......... 381
Electronic key battery....... 383
Checking and replacing fuses .............................. 385
Headlight aim ................... 398
Light bulbs........................ 400

341
4-2. Maintenance
4
Maintenance and care
■
Allow inspection and repairs to be performed by a Toyota dealer
● Toyota technicians are well-trained specialists and are kept up to date
with the latest service information. They are well informed about the
operations of all systems on your vehicle.
● Keep a copy of the repair order. It proves that the maintenance that has
been performed is under warranty coverage. If any problem should arise
while your vehicle is under warranty, your Toyota dealer will promptly
take care of it.
CAUTION
■If your vehicle is not properly maintained
Improper maintenance could result in serious damage to the vehicle and
possible serious injury or death.
■ Handling of the 12-volt battery
●Oils and fluids contained in vehicles as well as waste produced by compo-
nent wear contain or emit chemicals known to the State of California to
cause cancer and birth defects or other reproductive harm. Avoid expo-
sure and wash any affected area immediately.
● 12-volt battery posts, terminals and related accessories contain lead and
lead compounds which are known to cause brain damage. Wash your
hands after handling. ( P. 362)

342
4-2. Maintenance
General maintenance
Motor compartment
ItemsCheck points
12-volt battery Check the connections.
(P. 362)
Brake fluid Is the brake fluid at the correct
level? (
P. 361)
Motor/traction battery coolant Is the coolant at the correct level?
(P. 357)
Heater coolant Is the coolant at the correct level?
(P. 359)
Condenser/radiators The condenser and radiators
should be free from foreign
objects. (
P. 360)
Washer fluid Is there sufficient washer fluid?
(P. 365)
Listed below are the general maintenance items that should be per-
formed at the intervals specified in the “Owner's Warranty Informa-
tion Booklet” or “Owner’s Manual Supplement/Scheduled
Maintenance Guide”. It is recommended that any problem you notice
should be brought to the attention of your Toyota dealer or qualified
service shop for advice.

372 4-3. Do-it-yourself maintenance
CAUTION
■When inspecting or replacing tires
Observe the following precautions to prevent accidents. Failure to do so
may cause damage to parts of the drive train, as well as dangerous han-
dling characteristics, which may lead to an accident resulting in death or
serious injury.
●Do not mix tires of different makes, models or tread patterns.
Also, do not mix tires of remarkably different treadwear.
●Do not use tire sizes other than those recommended by Toyota.
●Do not mix differently constructed ti res (radial, bias-belted or bias-ply
tires).
●Do not mix summer, all season and snow tires.
●Do not use tires that have been used on another vehicle.
Do not use tires if you do not know how they were used previously.
NOTICE
■Repairing or replacing tires, wheels, tire pressure warning valves,
transmitters and tire valve caps
●When removing or fitting the wheels, tires or the tire pressure warning
valves and transmitters, contact your Toyota dealer as the tire pres-
sure warning valves and transmitters may be damaged if not handled
correctly.
●When replacing tire valve caps, do not use tire valve caps other than
those specified. The cap may become stuck.
■To avoid damage to the tire pressure warning valves and transmit-
ters
When a tire is repaired with liquid se alants, the tire pressure warning
valve and transmitter may not operate properly. If a liquid sealant is
used, contact your Toyota dealer or other qualified service shop as soon
as possible. Make sure to replace the tire pressure warning valve and
transmitter when replacing the tire. ( P. 367)