towing TOYOTA RAV4 EV 2012 1.G User Guide

330 3-4. Other interior features
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating and recovering the vehicle. After fil-
ing a police report, call the Safety Connect response center at 1-
800-331-4331 and follow the prompts for Safety Connect to initiate
this service.
In addition to assisting law enforc ement with recovery of a stolen
vehicle, Safety-Connect-equipped vehicle location data may, under
certain circumstances, be shared with third parties to locate your
vehicle. Further information is available at Toyota.com.
■ Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button
to reach the Safety Connect response center. The answering
agent will determine your vehicl e’s location, assess the emer-
gency, and dispatch the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center agent
that you are not experiencing an emergency.
■ Enhanced Roadside Assistance
Enhanced Roadside Assistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connect
response-center agent, who can help with a wide range of needs,
such as: towing, flat tire, etc. For a description of the Enhanced
Roadside Assistance services and their limitations, please see the
Safety Connect Terms and Conditions, which are available at
To y o t a . c o m .

5
When trouble arises
413
5-1. Essential information
If your vehicle needs to be towed
Before towingThe following may indicate a problem with your transmission. Contact
your Toyota dealer before towing.
● The EV system is operating bu t the vehicle will not move.
● The vehicle makes an abnormal sound.
If there is a malfunction in the P position control system, or if the 12-
volt battery is discharged, the vehicle cannot be moved with the front
wheels on the ground, as the front wheels may be locked.
In this case, move the vehicle with both front wheels or all four
wheels lifted.
Jump start procedure ( P. 470)
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or a commerci al towing service, using a lift-type
truck or flatbed truck.
Use a safety chain system for all to wing, and abide by all state/pro-
vincial and local laws.

414 5-1. Essential information
Towing with a sling-type truckDo not tow with a sling-type truck
to prevent body damage.
Towing with a wheel-lift type truckFrom the front Release the parking brake.
From the rear Use a towing dolly under the
front wheels.

5
When trouble arises
415
5-1. Essential information
Using a flat bed truck
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
NOTICE
■ To prevent damage to the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent causing serious damage to the EV system when towing
using a wheel-lift type truck
Never tow this vehicle from the rear with the front wheels on the ground.
Doing so can lead to EV system damage.

478 5-2. Steps to take in an emergency
CAUTION
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the sur-
rounding area is clear to avoid striking other vehicles, objects or people. The
vehicle may also lunge forward or lunge back suddenly as it becomes free.
Use extreme caution.
■ When changing the shift position
Be careful not to change the shift position with the accelerator pedal
depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident resulting in death or serious injury.
NOTICE
■To avoid damage to the transmission and other components
●Avoid spinning the wheels and depressing the accelerator pedal more
than necessary.
● If the vehicle remains stuck even after these procedures are performed,
the vehicle may require towing to be freed.

510 Alphabetical index
How to charge your vehicle .....53
High voltage components........32
Information related to charging display ....................74
Maintenance............................92
Power sources precautions .....52
Power sources that can be used ......................................50
Pre-Climate .............................53
Remote Climate Control ..........................53, 277
Safety functions.................48, 82
When charging cannot be carried out .............................88
Charging port door ....................46
Charging station information ............................. 520
Child restraint system Booster seats, definition ........ 172
Booster seats, installation ..... 176
Convertible seats, definition ............................. 172
Convertible seats,
installation ........................... 176
Front passenger occupant classification system ........... 166
Infant seats, definition ........... 172
Infant seats, installation......... 176
Installing CRS with a top tether strap.......................... 183
Installing CRS with LATCH anchors .................. 178
Installing CRS with seat belts .................................... 180
Child safety
Airbag precautions ................161
Child restraint system............ 172
Child-protectors ..................... 111
How your child should wear the seat belt ........................ 135
Installing child restraints ........ 176
Power window lock switch..... 146
Power window precautions ...148 Removed key battery
precautions ......................... 384
Seat belt extender precautions ......................... 138
Seat belt precautions ............ 136
Seat heater precautions ........ 312
12-volt battery precautions ................. 363, 473
Child-protectors ....................... 111
Cleaning Exterior.................................. 334
Interior ................................... 337
Seat belts .............................. 338
Coat hooks ............................... 314
Condenser ................................ 360
Console box ............................. 298
Cooling system
Overheating .......................... 475
Cruise control .......................... 243
Cup holders .............................. 299
Curtain shield airbags ............. 154
Customizable features ............ 500
Daytime running light system .................................... 236
Daytime running lights Replacing light bulb............... 400
Switch ................................... 234
Defogger Rear window ......................... 292
Side mirrors........................... 292
Dimensions .............................. 482
Dinghy towing .......................... 274
Display Multi-information display ....... 227
Trip information ..................... 227
Do-it-yourself maintenance .... 346
Door courtesy lights
Door courtesy lights .............. 293
Wattage................................. 488
D

516 Alphabetical index
Tail lightsReplacing light bulbs ............. 400
Switch.................................... 234
Theft deterrent system Immobilizer system ............... 149
Theft prevention labels............ 151
Tire inflation pressure ............. 374
Tire information Glossary ................................ 494
Size ....................................... 491
Tire identification number ...... 490
Uniform tire quality grading ................................ 492
Tires
Chains ................................... 268
Checking ............................... 366
If you have a flat tire .............. 447
Inflation pressure................... 374
Information ............................ 489
Replacing .............................. 366
Rotating tires ......................... 366
Size ....................................... 488
Snow tires ............................. 268
Tire pressure warning system ........................ 366, 419
Total load capacity................... 267
Towing
Dinghy towing........................ 274
Emergency towing................. 413
Trailer towing......................... 273
Traction control........................ 251
Traction battery coolant Capacity ................................ 485
Checking ............................... 357
Preparing and checking before winter ....................... 268
TRAC ......................................... 251 Transmission
P position switch ................... 209
Transmission......................... 206
Trip information ....................... 227
Trip meter ................................. 218
Turn signal lights Replacing light bulbs ............. 400
Switch ................................... 215
Wattage................................. 488
Utility vehicle precautions ...... 258
Vanity lights Vanity lights........................... 305
Wattage................................. 488
Vanity mirrors .......................... 305
Vehicle data recordings ............ 19
Vehicle identification number ................................... 483
Vehicle Stability Control ......... 251
VSC ........................................... 251
Warning buzzers Brake system ........................ 417
Electric power steering system ................................ 418
Key reminder......................... 440
Master warning ..................... 419
Open door ............................. 419
Output control warning .......... 419
Seat belt reminder................. 419T
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