maintenance TOYOTA RAV4 EV 2012 1.G Owners Manual

TABLE OF CONTENTS
1
1Before driving
Information on the EV system, adjusting and operating
features such as door locks, mirrors, and steering col-
umn.
2When drivingDriving, stopping and safe-driving information.
3Interior
featuresAir conditioning, as well as other interior features for a
comfortable driving experience.
4Maintenance
and careCleaning and protecting your vehicle, performing do-it-
yourself maintenance, and maintenance information.
5When trouble
arisesWhat to do if the vehicle needs to be towed, gets a flat
tire, or is involved in an accident.
6Vehicle
specificationsDetailed vehicle information.
7For ownersReporting safety defects for U.S. owners
IndexAlphabetical listing of information contained in this
manual.

TABLE OF CONTENTSIndex
4
3-4. Other interior featuresSun visors .......................... 304
Vanity mirrors ..................... 305
Power outlets ..................... 306
Seat heaters ....................... 310
Armrest............................... 313
Coat hooks ......................... 314
Assist grips ......................... 315
Floor mat ............................ 316
Luggage compartment features ............................ 317
Garage door opener ........... 320
Safety Connect................... 326
4-1. Maintenance and care Cleaning and protecting the vehicle exterior ........... 334
Cleaning and protecting the vehicle interior ............ 337
4-2. Maintenance Maintenance requirements .................... 340
General maintenance ......... 342 4-3. Do-it-yourself maintenance
Do-it-yourself service precautions ....................... 346
Hood ................................... 349
Positioning a floor jack........ 351
Motor compartment ............ 355
Tires.................................... 366
Tire inflation pressure ......... 374
Wheels................................ 378
Air conditioning filter ........... 381
Electronic key battery ......... 383
Checking and replacing fuses ................................. 385
Headlight aim...................... 398
Light bulbs .......................... 400
5-1. Essential information Emergency flashers ............ 412
If your vehicle needs to be towed ........................... 413
If you think something is wrong ............................ 416
4Maintenance and care
5When trouble arises

1
2
3
4
5
6
7
5
5-2. Steps to take in an emergency
If a warning light turns on or a warning buzzer
sounds... .......................... 417
If a warning message is displayed........................... 427
If you have a flat tire............ 447
If the EV (Electric Vehicle) system will not start .......... 465
If you lose your keys ........... 467
If the electronic key does not operate properly.......... 468
If the vehicle 12-volt battery is discharged......... 470
If your vehicle overheats ..... 475
If the vehicle becomes stuck ................................. 477
If your vehicle has to be stopped in an
emergency ........................ 479
6-1. Specifications Maintenance data (fluid capacity, etc.) ........... 482
Tire information ................... 489
6-2. Customization Customizable features ........ 500
6-3. Initialization Items to initialize ................. 503 Reporting safety defects
for U.S. owners ................ 506
Abbreviation list ........................ 508
Alphabetical index .................... 509
What to do if... .......................... 518
6Vehicle specifications
7For owners
Index

31
1-1. EV system
1
Before driving
■
If the amount of charge remaining in the traction battery becomes low
P. 5 3
■ Vehicle Proximity Notification System
In the following cases, the Vehicle Proximity Notification System sound may
be difficult for pedestrians, people riding bicycles or other people and vehi-
cles in the surrounding area to hear:
●When there is a lot of noise in the vicinity
● When it is raining or during strong winds
● When in the area surrounding the rear of the vehicle, rather than in front
of the vehicle
■ Maintenance, Repair and Disposal
Contact your Toyota dealer regarding maintenance, repair and disposal.
When disposing of your vehicle, traction batteries are collected through
Toyota dealers, and as such we appreciate your cooperation.

149
1
Before driving
1-8. Theft deterrent system
Immobilizer system
■System maintenance
The vehicle has a maintenance-free type immobilizer system.
■ Conditions affecting operation
Depending on the surrounding environment and conditions, the immobilizer
system may not operate properly. This may prevent the EV system from
starting. (P. 104)
■ Certifications for the immobilizer system
FCC ID: NI4TMIMB-1
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful interfer-
ence, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC WARNING:
Changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
The vehicle's keys have built-in tr ansponder chips that prevent the
EV system from starting if the key has not been previously regis-
tered in the vehicle's on-board computer.
Never leave the keys inside the vehicle when you leave the vehicle.
The indicator light flashes after
the “POWER” switch has been
turned off to indicate that the
system is operating.
The indicator light stops flash-
ing after the “POWER” switch
has been turned to ACCES-
SORY or ON mode to indicate
that the system has been can-
celed.

Maintenance and care4
333
4-1. Maintenance and careCleaning and protecting the vehicle exterior ......... 334
Cleaning and protecting the vehicle interior .......... 337
4-2. Maintenance Maintenance requirements .................. 340
General maintenance....... 342
4-3. Do-it-yourself maintenance
Do-it-yourself service precautions .................... 346
Hood ................................ 349
Positioning a floor jack ..... 351
Motor compartment .......... 355
Tires ................................. 366
Tire inflation pressure ...... 374
Wheels ............................. 378
Air conditioning filter......... 381
Electronic key battery....... 383
Checking and replacing fuses .............................. 385
Headlight aim ................... 398
Light bulbs........................ 400

334
4-1. Maintenance and care
Cleaning and protecting the vehicle exterior
■Before washing the vehicle
Check that the charging port cap and charging port door on your vehicle are
closed properly.
■ Automatic car washes
●Fold the mirrors and remove the antenna before washing the vehicle.
Start washing from the front of the vehicle. Make sure to re-install the
antenna and extend the mirrors before driving.
● Brushes used in automatic car washes may scratch the vehicle surface
and harm your vehicle’s paint.
● In certain automatic car washes, the rear spoiler may interfere with
machine operation. This may prevent the vehicle from being cleaned
properly or result in damage to the rear spoiler.
■ High pressure car washes
Do not allow the nozzles of the car wash to come within close proximity \
of
the windows.
Perform the following to protect the vehicle and maintain it in prime
condition:
● Working from top to bottom, liber ally apply water to the vehicle
body and wheel wells of the vehicle to remove any dirt and
dust.
● Wash the vehicle body using a sponge or soft cloth, such as a
chamois.
● For hard-to-remove marks, use car wash soap and rinse thor-
oughly with water.
● Wipe away any water.
● Wax the vehicle when the waterproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the vehicle
body is cool.

335
4-1. Maintenance and care
4
Maintenance and care
■
Aluminum wheels
●Remove any dirt immediately by using a neutral detergent. Do not use
hard brushes or abrasive cleaners. Do not use strong or harsh chemical
cleaners. Use the same mild detergent and wax as used on the paint.
● Do not use detergent on the wheels when they are hot, for example after
driving for long distance in the hot weather.
● Wash detergent from the wheels immediately after use.
■ Bumpers
Do not scrub with abrasive cleaners.
CAUTION
■While charging
Do not wash the vehicle.
Doing so may cause the electrical components to malfunction or catch fire
and also you may get an electric shock that may result in death or serious
injury.
■ When washing the vehicle
●Do not apply water to the inside of the motor compartment. Doing so may
cause the electrical components etc. to malfunction or catch fire.
● Do not wash the underbody using a high-pressure washer. Doing so may
cause the traction battery to malfunction or catch fire.

336 4-1. Maintenance and care
NOTICE
■To prevent paint deterioration and corrosion on the body and compo-
nents (aluminum wheels etc.)
● Wash the vehicle immediately in the following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on the paint surface
• If dead insects, insect droppings or bird droppings are present on the
paint surface
• After driving in an area contaminated with soot, oily smoke, mine dust, iron powder or chemical substances
• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gasoline are spilled on the paint surface
● If the paint is chipped or scratched, have it repaired immediately.
● To prevent the wheels from corroding, remove any dirt and store in a place
with low humidity when storing the wheels.
■ Cleaning the exterior lights
●Wash carefully. Do not use organic substances or scrub with a hard brush.
This may damage the surfaces of the lights.
● Do not apply wax on the surfaces of the lights.
Wax may cause damage to the lenses.
■ Antenna installation and removal precautions
●Before driving, ensure that the antenna is installed.
● When the antenna is removed, such as before entering an automatic car
wash, make sure to store it in a suitable place so as not to lose it. Also,
before driving, make sure to reinstall the antenna in its original position.
■ To prevent damage to the windshield wiper arms
When lifting the wiper arms away from the windshield, pull the driver side
wiper arm upward first, and repeat for the passenger side. When returning
the wipers to their original position, do so from the passenger side first.

337
4-1. Maintenance and care
4
Maintenance and care
Cleaning and protecting the vehicle interior
The following procedures will help protect your vehicle's interior and
keep it in top condition:
■ Protecting the vehicle interior
Remove dirt and dust using a vacuum cleaner. Wipe dirty sur-
faces with a cloth dampened with lukewarm water.
■ Cleaning the leather areas
●Remove dirt and dust using a vacuum cleaner.
● Wipe off any excess dirt and dust with a soft cloth dampened
with diluted detergent.
Use a diluted water solution of approximately 5% neutral wool deter-
gent.
●Wring out any excess water from the cloth and thoroughly
wipe off all remaining traces of detergent.
● Wipe the surface with a dry, soft cloth to remove any remain-
ing moisture. Allow the leather to dry in a shaded and venti-
lated area.
■ Cleaning the synthetic leather areas
●Remove loose dirt using a vacuum cleaner.
● Apply a mild soap solution to the synthetic leather using a
sponge or soft cloth.
● Allow the solution to soak in for a few minutes. Remove the
dirt and wipe off the solution with a clean, damp cloth.