airbag off TOYOTA RAV4 HYBRID 2021 (in English) User Guide

561-2. Child safety
A child restraint system for a
small child or baby must itself be
properly restrained on the seat
with the lap portion of the
lap/shoulder belt.
■Installing child restraint
system using a seat belt
(child restraint lock func-
tion belt)
Install the child restraint system
in accordance to the operation
WARNING
●A forward-facing c hild restraint
system may be installed on the
front passenger seat only when
it is unavoidable. When install-
ing a forward-facing child
restraint system on the front
passenger seat, adjust the seat-
back angle to the most upright
position, move the seat to the
rearmost position, even if the
“AIR BAG OFF” indicator light is
illuminated.
If the head restraint interferes
with the child restraint system
installation and the head
restraint can be removed,
remove the head restraint.
●Do not allow the child to lean
his/her head or any part of
his/her body against the door or
the area of the seat, front or rear
pillars, or roof side rails from
which the SRS side airbags or
SRS curtain shield airbags
deploy even if the child is
seated in the child restraint sys-
tem. It is dangerous if the SRS
side and curtain shield airbags
inflate, and the impact could
cause death or serious injury to
the child.
●When a booster seat is
installed, always ensure that the
shoulder belt is positioned
across the center of the child’s
shoulder. The belt should be
kept away from the child’s neck,
but not so that it could fall off the
child’s shoulder.
●Use a child restraint system
suitable to the age and size of
the child and install it to the rear
seat.
●If the driver’s seat interferes
with the child restraint system
and prevents it from being
attached correctly, attach the
child restraint system to the
right-hand rear seat.
●Adjust the front passenger seat
so that it does not interfere with
the child restraint system.
Child restraint system
fixed with a seat belt

701-3. Emergency assistance
When the power switch is turned
to ON, the red indicator light
comes on for 2 seconds then
turns off. Afterward, the green
indicator light comes on, indicat-
ing that the service is active.
The following indicator light pat-
terns indicate specific system
usage conditions:
Green indicator light on =
Active service
 Green indicator light flashing
= Safety Connect call in pro-
cess
 Red indicator light (except at
vehicle start-up) = System
malfunction (contact your
Toyota dealer)
 No indicator light (off) =
Safety Connect service not
active
■Automatic Collision Notifi-
cation
In case of either airbag deploy-
ment or severe rear-end colli-
sion, the system is designed to
automatically call the response
center. The responding agent
receives the vehicle’s location
and attempts to speak with the
vehicle occupants to assess the
level of emergency. If the occu- pants are unable to communi-
cate, the agent automatically
treats the call as an emergency,
contacts the nearest emer-
gency services provider to
describe the situation, and
requests that assistance be sent
to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local
authorities to assist them in
locating and recovering the
vehicle. After filing a police
report, call the Customer Experi-
ence Center at 1-800-331-4331
in the United States, 1-877-855-
8377 in Puerto Rico or 1-888-
869-6828 in Canada, and follow
the prompts for Safety Connect
to initiate this service.
In addition to assisting law
enforcement with recovery of a
stolen vehicle, Safety-Connect-
equipped vehicle location data
may, under certain circum-
stances, be shared with third
parties to locate your vehicle.
Further information is available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
■Emergency Assistance But-
ton (“SOS”)
In the event of an emergency on
the road, push the “SOS” button
to reach the Safety Connect
response center. The answering
agent will determine your vehi-
Safety Connect LED light
Indicators
Safety Connect services

3704-5. Using the driving support systems
movement of the vehicle when
starting on an uphill
■EPS (Electric Power Steer-
ing)
Employs an electric motor to
reduce the amount of effort
needed to turn the steering
wheel
■E-Four (Electronic On-
Demand AWD system)
Automatically switches from
front wheel drive to all-wheel
drive (AWD) according to the
driving conditions, helping to
ensure reliable handling and
stability. Examples of condi-
tions where the system will
switch to AWD are when corner-
ing, going uphill, starting off or
accelerating, and when the road
surface is slippery due to snow,
rain, etc.
■The Secondary Collision
Brake
When the SRS airbag sensor
detects a collision and the sys-
tem operates, the brakes and
brake lights are automatically
controlled to reduce the vehicle
speed and help reduce the pos-
sibility of further damage due to
a secondary collision.
■When the
TRAC/VSC/ABS/Trailer Sway
Control systems are operating
The slip indicator light will flash
while the TRAC/VSC/ABS/Trailer
Sway Control systems are operat-
ing.
■Disabling the TRAC system
If the vehicle gets stuck in mud, dirt
or snow, the TRAC system may
reduce power from the hybrid sys-
tem to the wheels.
Pressing to turn the system off
may make it easier for you to rock
the vehicle in order to free it.
To turn the TRAC system off,
quickly press and release .
“Traction Contro l Turned OFF” will
be shown on the mu lti-information
display.
Press again to turn the system
back on.
■Turning off the
TRAC/VSC/Trailer Sway Con-
trol systems
To turn the TRAC/VSC/Trailer Sway
Control systems of f, press and hold
for more than 3 seconds while
the vehicle is stopped.
The VSC OFF indicator light will
come on and the “Traction Control
Turned OFF” will be shown on the
multi-informat ion display.
*
Press again to turn the systems
back on.

3724-5. Using the driving support systems
●When the power switch is turned
off.
●If only the TRAC system is turned
off, the TRAC will turn on when
vehicle speed increases.
If both the TRAC and VSC sys-
tems are turned off, automatic re-
enabling will not occur when vehi-
cle speed increases.
■Operating conditions of Active
Cornering Assist
The system operates when the fol-
lowing occurs.
●TRAC/VSC can operate
●The driver is at tempting to accel-
erate while turning
●The system detects that the vehi-
cle is drifting to the outer side
●The brake pedal is released
■Reduced effectiveness of the
EPS system
The effectiveness of the EPS sys-
tem is reduced to prevent the sys-
tem from overheating when there is
frequent steering input over an
extended period of time. The steer-
ing wheel may feel heavy as a result. Should this occur, refrain
from excessive steering input or
stop the vehicle a
nd turn the hybrid
system off. The EPS system should
return to normal within 10 minutes.
■Secondary Collision Brake
operating conditions
The system operates when the SRS
airbag sensor de tects a collision
while the vehicle is in motion. How-
ever, the system does not operate in
any of the following situations.
●The vehicle speed is below 6 mph
(10 km/h)
●Components are damaged
■Secondary Collision Brake
automatic cancellation
The system is automatically can-
celed in any of th e following situa-
tions.
●The vehicle speed drops below
approximately 6 mph (10 km/h)
●A certain amount of time elapses
during operation
●The accelerator pedal is
depressed a large amount
■If a message about AWD is shown on the multi-information display
Perform the following actions.

5356-2. Using the interior lights
6
Interior features
Turns the switch to the door
position (door linked)
When a door is opened while the
door position is on, the lights turn
on.
1Turns the door position on
2 Turns the lights off
■Rear interior light
1 Turns the light off
2 Turns the door position on
When a door is opened while the
door position is on, the light turns
on.
3Turns the light on
Turns the lights on/off
■Illuminated entry system (vehi-
cles with smart key system)
The lights automatically turn on/off
according to the power switch
mode, the presence of the elec-
tronic key, whether the doors are
locked/unlocked, and whether the
doors are opened/closed.
■To prevent the 12-volt battery
from being discharged
If the interior light s remain on when
the power switch is turned to OFF,
the lights will go off automatically
after 20 minutes.
■The interior lights will turn on
automatically when
If any of the SRS airbags deploy
(inflate) or in the event of a strong
rear impact, the in terior lights will
turn on automatically.
The interior lights will turn off auto-
matically after approximately 20
minutes.
The interior lights can be turned off
manually. However, in order to help
prevent further co llisions, it is rec-
ommended that they be left on until
safety can be ensured.
(The interior lights may not turn on
automatically depending on the
force of the impact and conditions of
the collision.)
■Customization
Setting (e.g. the time elapsed before
the lights turn off) can be changed.
(Customizable features: P.716)
Operating the personal
lights

5697-1. Maintenance and care
7
Maintenance and care
Remove dirt and dust using a
vacuum cleaner. Wipe dirty
surfaces with a cloth damp-
ened with lukewarm water.
 If dirt cannot be removed,
wipe it off with a soft cloth
dampened with neutral deter-
gent diluted to approximately
1%.
Wring out any excess water
from the cloth and thoroughly
wipe off remaining traces of
detergent and water.
■Shampooing the carpets
There are several commercial foam-
ing-type cleaners available. Use a
sponge or brush to apply the foam.
Rub in overlapping circles. Do not
use water. Wipe dirty surfaces and
let them dry. Exce llent results are
obtained by keeping the carpet as
dry as possible.
■Handling the seat belts
Clean with mild soap and lukewarm
water using a clot h or sponge. Also
check the belts periodically for
excessive wear, fraying or cuts.
Cleaning a nd protect-
ing the vehicle interior
Perform cleaning in a man-
ner appropriate to each
component and its material.
Protecting the vehicle
interior
WARNING
■Water in the vehicle
●Do not splash or spill liquid in
the vehicle, such as on the floor,
on the rear seats, in the hybrid
battery (traction battery) air
intake vent or in the luggage
compartment. ( P.79)
Doing so may cause the hybrid
battery, electrical components,
etc. to malfunction or catch fire.
●Do not get any of the SRS com-
ponents or wiring in the vehicle
interior wet.
(  P.36)
An electrical ma lfunction may
cause the airbags to deploy or
not function properly, resulting
in death or se rious injury.
●Vehicles with wireless charger:
Do not let the wireless charger
( P.549) get wet. Failure to do
so may cause t he charger to
become hot and cause burns or
could cause electric shock
resulting in death or serious
injury.
■Cleaning the interior (espe-
cially instrument panel)
Do not use a polish wax or polish
cleaner. The instrument panel
may reflect off the windshield,
obstructing the driver’s view and
leading to an accident, resulting in
death or serious injury.

6348-1. Essential information
8-1.Essential information
Press the switch.
All the turn signal lights will flash.
To turn them off, press the switch
once again.
■Emergency flashers
●If the emergency flashers are
used for a long time while the
hybrid system is not operating
(while the “READY” indicator is
not illuminated), the 12-volt bat-
tery may discharge.
●If any of the SRS airbags deploy
(inflate) or in the event of a strong
rear impact, the emergency flash-
ers will turn on automatically.
The emergency flashers will turn
off automatically after operating
for approximatel y 20 minutes. To
manually turn t he emergency
flashers off, press the switch
twice. (The emergency flashers
may not turn on automatically
depending on the force of the
impact and conditions of the colli- sion.)
Emergency flashers
The emergency flashers are
used to warn other drivers
when the vehicle has to be
stopped in the road due to a
breakdown, etc.
Operating instructions

6508-2. Steps to take in an emergency
the warning light to flash and the
warning buzzer to sound even if a
passenger is not sitting in the
seat.
●If a cushion is placed on the seat,
the sensor may not detect a pas-
senger, and the warning light may
not operate properly.
■SRS warning light
This warning light system monitors
the airbag sensor assembly, front
impact sensors, side impact sensors
(front door), side impact sensors
(front), driver’s seat position sen-
sor, driver’s seat belt buckle switch,
front passenger occupant classifica-
tion system (ECU and sensors),
“AIR BAG ON” indicator light, “AIR
BAG OFF” indicator light, front pas-
senger’s seat belt buckle switch,
driver’s seat belt p retensioner, front
passenger’s seat be lt pretensioner
and force limiter, airbags, intercon-
necting wiring and power sources.
(  P.36)
■If the malfunction indicator
lamp comes on while driving
First check the following:
●Is the fuel t ank empty?
If it is, fill the fuel tank immediately.
●Is the fuel tank cap loose?
If it is, tighten it securely.
The light will go o ff after several
driving trips.
If the light does not go off even after
several trips, contact your Toyota
dealer as soon as possible.
■Electric power steering system
warning light (warning buzzer)
When the 12-volt battery charge
becomes insufficien t or the voltage
temporarily drops, the electric power
steering system warning light may
come on and the warning buzzer
may sound.
■When the tire pressure warning
light comes on ( vehicles with
tire pressure warning system)
Inspect the tires to check if a tire is
punctured.
If a tire is punctured: P.658
If none of the tires are punctured:
Turn the power switch to OFF then
turn it to ON.
Check if the tire pressure warning
light comes on or blinks.
If the tire pressur e warning light
blinks for approximately 1 minute
then stays on
There may be a malfunction in the
tire pressure warning system. Have
the vehicle inspected by your
Toyota dealer immediately.
If the tire pressur e warning light
comes on
1 After the temperature of the tires
has lowered sufficiently, check
the inflation pressure of each tire
and adjust them to the specified
level.
2 If the warning light does not turn
off even after several minutes
have elapsed, check that the
inflation pressure of each tire is
at the specified level and perform
initialization. ( P.600)
■The tire pressure warning light
may come on due to natural
causes (vehicles with tire pres-
sure warning system)
The tire pressure warning light may
come on due to natural causes such
as natural air leaks and tire inflation
pressure changes caused by tem-
perature. In this ca se, adjusting the
tire inflation pressure will turn off the
warning ligh t (after a few minutes).
■When a tire is replaced with a
compact spare tire (vehicles
with tire pressure warning sys-
tem)
The compact spare tire is not
equipped with a tire pressure warn-

735Alphabetical Index
Alphabetical Index
A
A/C ........................................... 524Air conditioning filter ............. 609
Automatic air conditioning sys-tem ..................................... 524
Eco air conditioning mode .... 525
Front seat concentrated airflow mode (S-FLOW) ................. 528
ABS (Anti-lock Brake System) ............................................... 369Function ............................... 369
Warning light ........................ 644
ACA (Active Cornering Assist) ............................................... 369
Active Cornering Assist (ACA) ............................................... 369
Adaptive Front-lighting System (AFS)...................................... 232
AFS (Adaptive Front-lighting System) ................................. 232
Airbags ...................................... 35 Airbag operating conditions.... 37
Airbag precautions for your child............................................. 40
Airbag warning light.............. 644
Correct driving posture ........... 29
Curtain shield airbag operating conditions ............................. 38
Curtain shield airbag precautions ............................................. 40
Front passenger occupant clas- sification system ................... 45
General airbag precautions .... 40
Locations of airbags ............... 35
Modification and disposal of air- bags ..................................... 44
Seat cushion airbag ............... 35
Side airbag operating conditions ............................................. 38
Side airbag precautions ......... 40
Side and curtain shield airbags operating conditions .............38
Side and curtain shield airbags precautions ...........................40
SRS airbags ...........................35
SRS warning light .................644
Air conditioning filter .............609
Air conditioning system.........524 Air conditioning filter .............609
Automatic air conditioning sys-tem .....................................524
Eco air conditioning mode ....525
Front seat concent rated airflow
mode (S-FLOW) .................528
Alarm .........................................84 Alarm ......................................84
Warning buzzer .. ..................642
AM/FM/SiriusXM (SXM) radio Refer to the tabl e below to iden-
tify the problem and take the
suggested corrective action 442
AM ............................................437
Anchor brackets ... ..............54, 63
Android Auto...........419, 422, 449
Android Auto button (Menu screen) ...................................389
Antenna (Smart key system) .147
Anti-lock brake system (ABS)369 Function................................369
Warning light ........................644
Apple CarPlay .........................446
Apple CarPlay
®/Android Auto
.......................................419, 422
Apple CarPlay button (Menu screen) ...................................389
Approach warning ..................278
Apps button (Menu screen) ...389
Armrest ......... ......................... ..556
Assist grips .............................556
Audio .......................................432 Operating information ...........458
Some basics .........................433
Turning the system on and off