key TOYOTA RAV4 HYBRID 2021 Owners Manual

7179-2. Customization
9
Vehicle specifications
*1: Vehicles with smart key system only
*2: If equipped
■Vehicle customization
●When the speed linked door locking function and shift position linked door
locking function are both on, th e door lock operates as follows .
• If the vehicle is started with a ll the doors locked, the speed linked door
locking function would not operate.
• If the vehicle is started with any door unlocked, the speed li nked door lock-
ing function will operate.
• When shifting the shift lever to any position other than P, all the doors will
be locked.
●When the smart key system is o ff, the selecting door to unlock cannot be
customized.
●When the doors remain closed after unlocking the doors and the auto-
matic door lock function is ac tivated, the signals will be gene rated in
accordance with the Operation si gnal (buzzer) and the Operation signal
(emergency flashers) settings.
Operation when the doors
are unlockedOnOff––O
Operation when you
approach the vehicle with the
electronic key on your per-
son
*1
OnOff––O
Footwell lighting*2OnOff––O
FunctionDefault settingCustomized
settingABC

72710-1. For owners
10
For owners
AVERTISSEMENT
●Ne laissez personne s’age-
nouiller face à la portière sur le
siège du passager ni sortir la
tête ou les main s à l’extérieur
du véhicule.
●Ne fixez et n’appuyez rien sur
des zones telles que la planche
de bord, le tampon de volant ou
encore la partie inférieure du
tableau de bord.
Ces objets peuvent se trans-
former en projectiles lorsque les
coussins gonflables SRS du
conducteur, du passager avant
et de protection des genoux se
déploient.
●Ne fixez rien sur des zones
telles que les po rtières, le pare-
brise, les glaces latérales, les
montants avant ou arrière, le
brancard de pav illon et la poi-
gnée de maintien.
●Véhicules non dotés du sys-
tème Smart key : N’accrochez
pas d’objets lourds, pointus ou
durs, par exemple des clés ou
des accessoires, à la clé. Ces
objets pourraient empêcher le
déploiement du coussin gon-
flable SRS de protection des
genoux ou être projetés violem-
ment dans l’assi se du siège du
conducteur par la force du
déploiement, et donc présenter
un danger.
●N’accrochez pas de cintres ni
d’autres objets rigides sur les
crochets porte-vêtements. Tous
ces objets pourraient se trans-
former en projectiles et vous
occasionner des blessures
graves, voire mortelles, en cas
de déploiement des coussins
gonflables SRS en rideau.
●Si un recouvreme nt de vinyle
est placé sur la zone de
déploiement du coussin gon-
flable SRS de protection des
genoux, veillez à le retirer.

732What to do if... (Troubleshooting)
1-1.What to do if... (Troubleshooting)What to do if... (Troubleshooting)
If you lose your keys or
mechanical keys, new genu-
ine keys or mechanical keys
can be made by your Toyota
dealer. ( P.668)
 Vehicles with smart key sys-
tem:
If you lose your electronic
keys, the risk of vehicle theft
increases significantly. Con-
tact your Toyota dealer imme-
diately. ( P.668)
 Is the key battery weak or
depleted? ( P.618)
 Vehicles with smart key sys-
tem:
Is the power switch in ON?
When locking the doors, turn
the power switch to OFF.
( P.216) 
Vehicles with smart key sys-
tem:
Is the electronic key left inside
the vehicle?
When locking the doors,
make sure that you have the
electronic key on your person.
 The function may not operate
properly due to the condition
of the radio wave. ( P.123,
148)
 Is the child-protector lock set?
The rear door cannot be
opened from inside the vehi-
cle when the lock is set. Open
the rear door from outside
and then unlock the child-pro-
tector lock. ( P.132)
 Is the shift lever in P?
( P.210)
 Is the 12-volt battery dis-
charged? ( P.672)
 Did you press the power
If you have a problem,
check the following before
contacting your Toyota
dealer.
The doors cannot be
locked, unlocked, opened
or closed
You lose your keys
The doors cannot be
locked or unlocked
The rear door cannot be
opened
If you think something is
wrong
The hybrid system does
not start (vehicles without
smart key system)
The hybrid system does
not start (vehicles with
smart key system)

733What to do if... (Troubleshooting)
switch while firmly depress-
ing the brake pedal?
(P.212)
 Is the shift lever in P?
( P.212)
 Is the electronic key any-
where detectable inside the
vehicle? ( P.147)
 Is the steering wheel
unlocked? ( P.213)
 Is the electronic key battery
weak or depleted?
In this case, the hybrid sys-
tem can be started in a tem-
porary way. ( P.671)
 Is the 12-volt battery dis-
charged? ( P.672)
 Is the power switch in ON?
If you cannot release the shift
lever by depressing the brake
pedal with the power switch in
ON ( P.221)
 Vehicles without smart key
system:
It is locked to prevent theft of
the vehicle if the key is
removed from the power
switch. ( P.210)
 Vehicles with smart key sys- tem:
It is locked automatically to
prevent theft of the vehicle.
(
P.213)
 Is the window lock switch
pressed?
The power window except for
the one at the driver’s seat
cannot be operated if the win-
dow lock switch is pressed.
( P.178)
 The auto power off function
will be operated if the vehicle
is left in ACC or ON (the
hybrid system is not operat-
ing) for a period of time.
( P.216)
 The seat belt reminder light is
flashing
Are the driver and the passengers
wearing the seat belts? ( 
P.649,
650
)
 The parking brake indicator is
on
Is the parking br ake released?
( 
P.224)
The shift lever cannot be
shifted from P even if you
depress the brake pedal
The steering wheel can-
not be turned after the
hybrid system is stopped
The windows do not open
or close by operating the
power window switches
The power switch is
turned off automatically
(vehicles with smart key
system)
A warning buzzer sounds
during driving

735Alphabetical Index
Alphabetical Index
A
A/C ........................................... 524Air conditioning filter ............. 609
Automatic air conditioning sys-tem ..................................... 524
Eco air conditioning mode .... 525
Front seat concentrated airflow mode (S-FLOW) ................. 528
ABS (Anti-lock Brake System) ............................................... 369Function ............................... 369
Warning light ........................ 644
ACA (Active Cornering Assist) ............................................... 369
Active Cornering Assist (ACA) ............................................... 369
Adaptive Front-lighting System (AFS)...................................... 232
AFS (Adaptive Front-lighting System) ................................. 232
Airbags ...................................... 35 Airbag operating conditions.... 37
Airbag precautions for your child............................................. 40
Airbag warning light.............. 644
Correct driving posture ........... 29
Curtain shield airbag operating conditions ............................. 38
Curtain shield airbag precautions ............................................. 40
Front passenger occupant clas- sification system ................... 45
General airbag precautions .... 40
Locations of airbags ............... 35
Modification and disposal of air- bags ..................................... 44
Seat cushion airbag ............... 35
Side airbag operating conditions ............................................. 38
Side airbag precautions ......... 40
Side and curtain shield airbags operating conditions .............38
Side and curtain shield airbags precautions ...........................40
SRS airbags ...........................35
SRS warning light .................644
Air conditioning filter .............609
Air conditioning system.........524 Air conditioning filter .............609
Automatic air conditioning sys-tem .....................................524
Eco air conditioning mode ....525
Front seat concent rated airflow
mode (S-FLOW) .................528
Alarm .........................................84 Alarm ......................................84
Warning buzzer .. ..................642
AM/FM/SiriusXM (SXM) radio Refer to the tabl e below to iden-
tify the problem and take the
suggested corrective action 442
AM ............................................437
Anchor brackets ... ..............54, 63
Android Auto...........419, 422, 449
Android Auto button (Menu screen) ...................................389
Antenna (Smart key system) .147
Anti-lock brake system (ABS)369 Function................................369
Warning light ........................644
Apple CarPlay .........................446
Apple CarPlay
®/Android Auto
.......................................419, 422
Apple CarPlay button (Menu screen) ...................................389
Approach warning ..................278
Apps button (Menu screen) ...389
Armrest ......... ......................... ..556
Assist grips .............................556
Audio .......................................432 Operating information ...........458
Some basics .........................433
Turning the system on and off

Alphabetical Index737
Brightness controlInstrument panel light control..................................... 96, 102
BSM (Blind Spot Monitor) ...... 282 Blind Spot Monitor function .. 286
Rear Cross Traffic Alert function........................................... 288
C
Care Aluminum wheels ................. 566
Exterior ................................. 566
Interior .................................. 569
Seat belts ............................. 569
Cargo capacity ............... 196, 199
Cargo hooks ........................... 541
Chains ..................................... 380
Child-protectors ..................... 132
Child restraint s ystem ............. 52
Fixed with a LATCH system ... 61
Fixed with a seat belt ............. 56
Front passenger occupant clas- sification system ................... 45
Points to remember ................ 52
Riding with children ................ 51
Types of child restraint system installation met hod ............... 54
Using an anchor bracket ........ 63
Child safety ............................... 51 12-volt battery precautions................................... 588, 676
Airbag precautions ................. 40
Back door precautions ......... 133
Child restraint system............. 54
Heated steering wheel and seat
heater precautions ............. 531
How your child should wear the seat belt................................ 32
Moon roof precau tions ......... 180
Panoramic moon roof precau- tions.................................... 184
Power window lock switch.... 178 Power window precautions...177
Rear door child-protectors ....132
Removed key battery precau-
tions ....................................620
Seat belt extender precautions .............................................32
Seat belt precautions..............31
Seat heater precautions .......531
Cleaning ..........................566, 569 Aluminum wheels .................566
Exterior .................................566
Interior ..................................569
Radar sensor ........................245
Seat belts .............................569
Clock ..................................97, 102
Coat hooks ..............................557
Command list ..........................473
Condenser ............. ..................585
Connected Service s ...............509
Console box ............................538
Consumption screen ..............113
Coolant Checking ..............................584
Preparing and checking before winter ..................................378
Warning light ........................643
Cooling system .......................584 Hybrid system overheating ...677
Cruise control Dynamic radar cruise control with full-speed range ..........271
Cup holders.............................538
Current fuel consumption......115
Current fuel economy ............105
Curtain shield airbags ..............35
Customizable featu res ...........706
D
Daytime running light system230
Replacing light bulbs ............624
DCM .................510, 512, 513, 516
Deck board ..............................541

738Alphabetical Index
DefoggerOutside rear view mirrors ..... 526
Rear window ........................ 526
Windshield............................ 526
Digital Rear-view Mirror ......... 165
Dimensions ............................. 684
Dinghy towing ........................ 209
Display BSM (Blind Spot Monitor)..... 283
Consumption screen ............ 113
Drive information .................. 108
Driving information ............... 105
Dynamic radar cruise control with full-speed range .......... 271
Energy monitor ..................... 113
Intuitive parking assist .......... 291
LTA (Lane Tracing Assist).... 264
Multi-information display ...... 103
RCTA ................................... 283
Warning messages .............. 654
Do-it-yourself maintenance ....................................... 573, 577
Door lock
Back door ............................. 133
Side doors ............................ 127
Smart key system................. 147
Wireless remote control ....... 122
Doors Automatic door locking and unlocking system................ 132
Back door ............................. 133
Door glasses ........................ 176
Door lock .............................. 127
Open door warning buzzer ... 131
Outside rear view mirrors ..... 174
Rear door child-protectors.... 132
Side doors ............................ 127
Drive information ................... 108
Driver’s seat belt reminder light ............................................... 649
Driver’s seat position memory ............................................... 156 Driving position memory .......156
Memory recall function .........158
Driving Break-in tips .........................190
Correct posture .......................29
Driving mode select switch ...366
Hybrid vehicle dri ving tips .....376
Procedures ...........................189
Winter drive tips....................378
Driving informatio n display ...105
Driving mode select switch ...366
Driving position memory .......156 Memory recall function .........158
Driving support system informa- tion display............................107
Dynamic radar cruise control with full-speed rangeFunction................................271
Warning message . ...............654
E
ECB (Electronically Controlled
Brake System).......................369
Eco drive mode .......................366
EDR (Event data recorder) .......10
E-Four (Electronic On-Demand AWD system) ........................370
Elapsed time ...........................108
Electric motor Location ..................................72
Specification .........................686
Electric Power Steering (EPS) Function................................370
Warning light ........................644
Electronically Controlled Brake System (ECB) ........................369
Electronic key Battery-saving function .........148
If the electronic key does not operate properly .................670
Replacing the battery ...........618
Electronic sunshade ..............182

Alphabetical Index739
Jam protection function ........ 183
Operation ............................. 182
Emergency, in case of If a warning buzzer sounds .. 642
If a warning light turns on ..... 642
If a warning message is dis-played................................. 654
If the 12-volt battery is dis- charged .............................. 672
If the electronic key does not operate properly ................. 670
If the fuel filler door cannot be opened ............................... 669
If the hybrid sy stem will not start
........................................... 667
If the vehicle is trapped in rising water .................................. 636
If you have a flat tire ............. 658
If you lose your keys ............ 668
If you think something is wrong ........................................... 641
If your vehicle becomes stuck ........................................... 680
If your vehicle has to be stopped in an emergency................. 635
If your vehicle needs to be towed ........................................... 637
If your vehicle overheats ...... 677
Emergency flashers ............... 634
Energy monitor ....................... 113
Engine Compartment ....................... 582
Hood..................................... 579
Identification number ............ 685
Engine coolant Capacity ............................... 688
Checking .............................. 584
Preparing and c hecking before
winter.................................. 378
Warning light ........................ 643
Engine coolant temperature gauge................................. 94, 98 Engine oil
Capacity ...............................686
Checking ..............................582
Preparing and checking before winter ..................................378
Warning light ........................643
Enhanced Vehicle Stability Con- trol (Enhanced VSC ) .............369
Enhanced VSC (Enhanced Vehi- cle Stability Control).............369
Entering letters and numbers/list screen operation...................397Entering letters and numbers397
List screen ............................398
EPS (Electric Po wer Steering)
Function................................370
Warning light ........................644
Establishing an Android Auto connection .......... ..................420
Establishing an Apple CarPlay connection .......... ..................419
EV drive mode.........................217
Event data recorder (EDR) .......10
EV indicator...............................73
F
Flat tire.....................................658 Tire pressure warning system...........................................593
Floor mats .................................28
Fluid Brake ............................586, 689
Hybrid transmission ..............689
Rear differential ....................689
Washer .................................587
FM ............................................437
Fog lights Replacing light bulbs ............624
Switch ...................................235
Wattage ................................692
Footwell lights ........................534
Front passenger’s seat belt

742Alphabetical Index
Power windows .................... 176
K
Keyless entrySmart key system................. 147
Wireless remote control ....... 122
Keys ......................................... 120 Battery-saving function......... 148
Electronic key ....................... 120
If the electronic key does not operate properly ................. 670
If you lose your keys ............ 668
Key number plate ................. 120
Keyless entry................ 122, 147
Mechanical key .................... 125
Power switch ................ 210, 212
Replacing the battery ........... 618
Warning buzzer .................... 147
Wireless remote control key . 122
Knee airbags ............................. 35
L
Lane Tracing Assist (LTA) ..... 258 Operation ............................. 258
Warning messages .............. 267
Language (multi-information dis- play) ............................... 111, 708
LATCH anchors ........................ 61
Lever Auxiliary catch lever ............. 579
Hood lock release lever........ 579
Shift lever ............................. 219
Turn signal lever................... 223
Wiper lever ................... 236, 239
License plate lights Light switch .......................... 229
Replacing light bulbs ............ 624
Light bulbs Replacing ............................. 624
Wattage ................................ 692
Lights Automatic High Beam system
...........................................232
Fog light switch .....................235
Front interior lights................534
Headlight switch ...................229
Interior lights .........................534
Personal lights ......................535
Rear interior light ..................535
Replacing light bulbs ............624
Turn signal lever . ..................223
Vanity lights ..........................546
Wattage ................................692
Linking multi-information display and the system .....................401
Lock steering column ............213
LTA (Lane Tracing Assist) .....258 Operation..............................258
Warning messages ...............267
Luggage compartment light .......................................136, 139Wattage ................................692
Luggage cover ........................543M
Maintenance Do-it-yourself maintenance ..577
General maintenance ...........573
Maintenance data .................684
Maintenance requirements ...572
Malfunction indicator lamp ....643
Menu icons ..............................104
Menu screen............................389 Menu screen operation.........389
Meter Clock ..............................97, 102
Indicators ................................91
Instrument panel light control.....................................96, 102
Meter control switches..........104
Meters ..............................94, 98
Multi-information display.......103
Settings ........................109, 707

Alphabetical Index745
By contacts list ..................... 485
By favorites list ..................... 485
By home screen ................... 487
By keypad ............................ 486
Power back door switch 137, 138
Power outlets .......................... 546
Power steering (Electric Power Steering system) .................. 370Warning light ........................ 644
Power switch .................. 210, 212 Auto power off function ........ 216
Changing the power switch modes ........................ 211, 216
Starting the hybrid system ................................... 210, 212
POWER VOLUME knob .......... 433
Power windows Door lock linked window opera-tion ..................................... 177
Jam protection function ........ 176
Operation ............................. 176
Window lock switch .............. 178
Pre-Collision System (PCS)
Enabling/disabling the pre-colli-sion system ........................ 252
Function ............................... 250
Warning light ........................ 645
Warning message ........ 248, 656
Projection button (Menu screen) ............................................... 389
R
Radar cruise control Dynamic radar cruise control with full-speed range .......... 271
Radiator ................................... 585
Radio ....................................... 437
RCTA (Rear Cross Traffic Alert) RCTA Function............. 282, 288
Warning message ................ 284
Rear Cross Traffic Alert (RCTA) ............................................... 282 Rear passengers’ seat belt
reminder light........................650
Rear seat Folding down the rear seatbacks...........................................155
Head restraints .....................159
Rear side marker lights Light switch...........................229
Replacing light bulbs ............624
Rear turn signal lights Replacing light bulbs ............624
Turn signal lever . ..................223
Wattage ................................692
Rear view mirror Digital Rear-view Mirror ........165
Inside rear view mirror ..........163
Outside rear view mirrors .....174
Rear view monitor system .....313 Driving precautions ...............313
Rear view monitor system pre-cautions ..............................315
Screen description................314
Things you should know .......319
Rear window defogger ...........526
Rear window wiper .................239
Receiving a call using the
Bluetooth
® hands-free system
...............................................487
Refueling ............ .....................241
Capacity ...............................685
Fuel types .....................685, 694
If the fuel filler door cannot be opened ...............................669
Opening the fuel tank cap ....242
Regenerative braking ...............73
Registering/Connecting a
Bluetooth
® device ................402
Profiles .................................405
Registering a Bluetooth
® audio
player for the first time ........404
Registering a Bluetooth
® phone