TOYOTA RAV4 HYBRID 2021 Owners Manual

1213-1. Key information
3
Before driving
when necessary.
• The smart key system or the wire- less remote control does not oper-
ate.
• The detection area becomes
smaller.
• The LED indicator on the key sur-
face does not turn on.
You can replace the battery by your-
self ( P.618). However, as there is
a danger that the electronic key may
be damaged, it is recommended
that replacement is carried out by
your Toyota dealer.
●To avoid serious deterioration, do
not leave the electronic key within
3 ft. (1 m) of the following electri-
cal appliances t hat produce a
magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Table lamps
• Induction cookers
■If a message regarding the state
of the electronic key or power
switch mode, etc. is shown
(vehicles with smart key sys-
tem)
To prevent trapping the electronic
key inside the vehicle, leaving the
vehicle carrying the electronic key
on your person without turning the
power switch to O FF or other pas-
sengers from unintentionally taking
the key out of the vehicle, etc., a
message that prompts the user to
confirm the state of the electronic
key or power switch mode may be
shown on the multi -information dis-
play. In those cases, follow the
instructions on the display immedi-
ately.
■If “Key Battery Low Replace
Key Battery” is displayed on
the multi-information display
(vehicles with smart key sys-
tem)
The electronic key has a low bat- tery. Replace the electronic key bat-
tery. (
P.618)
■Replacing the battery
 P.618
■Confirmation of the registered
key number
The number of keys already regis-
tered to the vehi cle can be con-
firmed. Ask your Toyota dealer for
details.
■If “A New Key has been Regis-
tered Contact Your Dealer for
Details” is dis played on the
multi-information display (vehi-
cles with smart key system)
This message will be displayed
each time the driver’s door is
opened when the doors are
unlocked from the outside for
approximately 10 days after a new
electronic key has been registered.
If this message is displayed but you
have not had a new electronic key
registered, ask your Toyota dealer
to check if an unknown electronic
key (other than those in your pos-
session) has been registered.
NOTICE
■To prevent key damage
●Do not drop the keys, subject
them to strong shocks or bend
them.
●Do not expose the keys to high
temperatures for long periods of
time.
●Do not get the keys wet or wash
them in an ultrasonic washer,
etc.
●Do not attach m etallic or mag-
netic materials to the keys or
place the keys close to such
materials.
●Do not disassemble the keys.

1223-1. Key information
The keys are equipped with the
following wireless remote con-
trol:
Vehicles without smart key
systemLocks all the doors ( P.127)
Sounds the alarm ( P.123)
Unlocks all the doors
( P.127)
Opens the side windows
*
( P.127)
*: This setting must be customized
at your Toyota dealer.
Vehicles with smart key sys-
tem
Locks all the doors ( P.127)
Unlocks all the doors
( P.127)
Opens the side windows
*1
and the moon roof
*1, 2 or
panoramic moon roof
*1, 2
( P.127)
NOTICE
●Do not attach a sticker or any-
thing else to the surface of the
keys.
●Do not place th e keys near
objects that produce magnetic
fields, such as TVs, audio sys-
tems and induction cookers.
●Do not place th e keys near
medical electrical equipment
such as low-frequency therapy
equipment or microwave ther-
apy equipment, and do not
receive medical attention with
the keys on your person.
■Carrying the electronic key
on your person (vehicles with
smart key system)
Carry the electronic key 3.9 in.
(10 cm) or more away from elec-
tric appliances that are turned on.
Radio waves emitted from electric
appliances within 3.9 in. (10 cm)
of the electronic key may interfere
with the key, causing the key to
not function properly.
■In case of a smart key system
malfunction or other key-
related proble ms (vehicles
with smart key system)
 P.670
■When an electronic key is lost
(vehicles with s mart key sys-
tem)
 P.668
Wireless remote control
A
B
C
D
A
B
C

1233-1. Key information
3
Before driving
Opens and closes the power
back door
*2 ( P.137)
Sounds the alarm ( P.123)
*1: These settings must be custom-
ized at your Toyota dealer.
*2: If equipped
■Theft deterrent panic mode
Vehicles without smart key system
When is pressed for longer
than about 1 seco nd, an alarm will
sound intermittentl y and the vehicle
lights will flash to deter any person
from trying to break into or damage
your vehicle.
To stop the alarm, press any button
on the key.
Vehicles with smart key system
When is pressed for longer
than about 1 seco nd, an alarm will
sound intermittentl y and the vehicle
lights will flash to deter any person
from trying to break into or damage
your vehicle.
To stop the alarm, press any button
on the electronic key.
■Conditions affecting operation
Vehicles without smart key system
The wireless remote control function
may not operate normally in the fol-
lowing situations.
●When the wireles s key battery is
depleted
●Near a TV tower, electric power
plant, gas station, radio station,
large display, airpo rt or other facil-
ity that generates strong radio
waves or electrical noise
●When carrying a portable radio,
cellular phone or other wireless
communication device
●When the wireless key is in con-
tact with, or is c overed by a metal-
lic object
●When other wireless key (that
emits radio waves) is being used
nearby
●If window tint wit h a metallic con-
tent or metallic objects are
attached to the rear window
Vehicles with smart key system
 P.148
D
E

1243-1. Key information
■Certification for wireless remote control

1253-1. Key information
3
Before driving
1Releasing
To release the key, press the but-
ton.
2Folding
To stow the key back in its case,
push the key back to the stowed
position while pressing the button.
To take out the mechanical key,
slide the release lever and
take the key out.
The mechanical key can only be
inserted in one direction, as the key
only has grooves on one side. If the
key cannot be inserted in a lock cyl-
inder, turn it over a nd re-attempt to
insert it.
Using the master key
(vehicles without smart
key system)
Using the mechanical key
(vehicles with smart key
system)
A

1263-1. Key information
After using the mechanical key,
store it in the electronic key. Carry
the mechanical key together with
the electronic key. If the electronic
key battery is dep leted or the entry
function does not operate properly,
you will need the m echanical key.
(  P.670)
■If you lose your keys
 P.668
■If a wrong key is used
The key cylinder rotates freely to
isolate inside mechanism.

1273-2. Opening, closing and locking the doors
3
Before driving
3-2.Opening, closing and locking the doors
■Using the entry function
(vehicles with smart key
system)
Carry the electronic key to
enable this function.
1 Grip the driver’s door handle
to unlock the door. Holding
the driver’s door handle for
approximately 2 seconds
unlocks all the doors.
Grip the front passenger’s
door handle or rear door han-
dle (some models) to unlock
all the doors
*.
Make sure to touch the sensor on
the back of the handle.
The doors cannot be unlocked for 3
seconds after the doors are locked.
*: The door unlock settings can be changed. (
P.128)
2 Touch the lock sensor (the
indentation on the upper part
of the door handle) to lock
the doors.
Check that the d oor is securely
locked.
■Using the wireless remote
control
Vehicles without smart key
system
1 Locks all the doors
Check that the d oor is securely
locked.
2 Unlocks all the doors
Pressing the button unlocks the
driver’s door. Pressing the button
again within 5 seconds unlocks the
other doors.
Press and hold to open the side
windows.
*
*
: This setting must be customized at your Toyota dealer.
Side doors
The vehicle can be locked
and unlocked using the
entry function, wireless
remote control, key or door
lock switch.
Unlocking and locking the
doors from the outside

1283-2. Opening, closing and locking the doors
Vehicles with smart key sys-
tem
1 Locks all the doors
Check that the door is securely
locked.
2Unlocks all the doors
Pressing the button unlocks the
driver’s door. Pressing the button
again within 5 seconds unlocks the
other doors.
Press and hold to open the side
windows and moon roof (if
equipped) or panoramic moon roof
(if equipped).
*
*
: This setting must be customized at your Toyota dealer.
■Using the key
Vehicles without smart key
system
1 Locks all the doors
Turn and hold to close the side win-
dows.
*
2Unlocks all the doors
Turning the key unlocks the driver’s
door. Turning the key again within 5
seconds unlocks th e other doors.
Turn and hold to open the side win-
dows.
*
*
: These settings must be custom- ized at your Toyota dealer.
Vehicles with smart key sys-
tem
The doors can also be locked
and unlocked with the mechani-
cal key. ( P.670)
■Switching the door unlock func-
tion (vehicles with smart key
system)
It is possible to set which doors the
entry function unlocks using the
wireless remote control.
1 Turn the power switch to OFF.
2 When the indicator light on the
key surface is not on, press and
hold , or for
approximately 5 seconds while
pressing and holding .
The setting changes each time an
operation is per formed, as shown
below. (When changing the setting
continuously, release the buttons,
wait for at least 5 seconds, and
repeat step 2 .)

1293-2. Opening, closing and locking the doors
3
Before driving
Vehicles with alarm: To prevent
unintended triggering of the alarm,
unlock the doors using the wireless
remote control and open and close
a door once after t he settings have
been changed. (If a door is not
opened within 60 seconds after
is pressed, the doors will be
locked again a nd the alarm will
automatically be set.)
In a case that the alarm is triggered,
immediately stop the alarm.
(  P.84)
■Operation signals
Doors: A buzzer sounds and the
emergency flashers flash to indicate
that the doors have been
locked/unlocked using the entry
function or wireless remote control.
(Locked: Once; Unlocked: Twice)
Side windows and moon roof (if
equipped) or panoramic moon roof
(if equipped): A buzzer sounds to indicate that the side windows and
moon roof or panoramic moon roof
are operating us
ing the wireless
remote control.
■Security feature
Vehicles without smart key system
If a door is not opened within
approximately 60 s econds after the
vehicle is unlocked using the wire-
less remote control, the security fea-
ture automatically locks the vehicle
again.
Vehicles with smart key system
If a door is not opened within
approximately 60 s econds after the
vehicle is unlocked using the entry
function or wireles s remote control,
the security featur e automatically
locks the vehicle again. (However,
depending on the location of the
electronic key, the key may be
detected as being in the vehicle. In
this case, vehicle may be unlocked.)
■When the door cannot be
locked by the lock sensor on
the upper part of the door han-
dle (vehicles with smart key
system)
If the door will not lock even when
the topside sensor area is touched,
try touching both the topside and
underside sensor areas at the same
time.
When gloves are being worn,
remove the gloves.
■Door lock buzzer (vehicles with
smart key system)
If an attempt to lock the doors using
the smart key system is made when
a door other than the door you are
locking is open, a buzzer sounds
Multi-informa- tion dis-
play/BeepUnlocking func- tion
Exterior: Beeps 3 times
Interior: Pings once
Holding the
driver’s door han-
dle unlocks only
the driver’s door.
Holding the pas-
senger’s door
handle or press-
ing the back door
opener switch
unlocks all the
doors.
Exterior: Beeps twice
Interior: Pings once
Holding a door
handle or press-
ing the back door
opener switch
unlocks all the
doors.

1303-2. Opening, closing and locking the doors
continuously for 5 seconds. Fully
close all the doors, and lock the
vehicle once more.
■Setting the alarm (if equipped)
Locking the doors will set the alarm
system. ( P.84)
■Conditions affect ing the opera-
tion of the smart key system or
wireless remo te control
Vehicles without smart key system
 P.123
Vehicles with smart key system
 P.148
■If the smart key system (if
equipped) or the wireless
remote control does not oper-
ate properly
●Vehicles with smart key system:
Use the mechanical key to lock
and unlock the doors. ( P.670)
●Replace the key battery with a
new one if it is depleted. ( P.618)
■If the 12-volt battery is dis-
charged
The doors cannot be locked and
unlocked using the smart key sys-
tem (if equipped) or wireless remote
control. Lock or unlock the doors
using the key (vehicles without
smart key system) or mechanical
key (vehicles with smart key sys-
tem). ( P.128, 670)
■Customization
Settings (e.g. unlocking function
using a key) c an be changed.
(Customizable features: P.709)
WARNING
■To prevent an accident
Observe the following precautions
while driving the vehicle.
Failure to do so may result in a
door opening and an occupant
could be thrown out of the vehicle,
resulting in dea th or serious
injury.
●Ensure that all doors are prop-
erly closed and locked.
●Do not pull the inside handle of
the doors while driving.
Be especially careful for the
front doors, as the doors may
be opened even if the inside
lock buttons are in locked posi-
tion.
●Set the rear door child-protector
locks when children are seated
in the rear seats.
■When opening or closing a
door
Check the surroundings of the
vehicle such as wh ether the vehi-
cle is on an incline, whether there
is enough space for a door to
open and whether a strong wind
is blowing. When opening or clos-
ing the door, hold the door handle
tightly to prepare for any unpre-
dictable movement.