steering TOYOTA RAV4 HYBRID 2021 Owner's Guide

1914-1. Before driving
4
Driving
■Operating your vehicle in a for-
eign country
Comply with the re levant vehicle
registration laws and confirm the
availability of the correct fuel.
(  P.685)
WARNING
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
■When starting the vehicle
Always keep your foot on the
brake pedal while stopped with
the “READY” indi cator is illumi-
nated. This prevents the vehicle
from creeping.
■When driving the vehicle
●Do not drive if y ou are unfamil-
iar with the location of the brake
and accelerator pedals to avoid
depressing the wrong pedal.
• Accidentally depressing the accelerator pedal instead of the
brake pedal will result in sudden
acceleration that may lead to an
accident.
• When backing up, you may twist your body around, leading to a
difficulty in operating the pedals.
Make sure to operate the pedals
properly.
• Make sure to keep a correct driving posture even when mov-
ing the vehicle only slightly. This
allows you to depress the brake
and accelerator pedals properly.
• Depress the brake pedal using your right foot. Depressing the
brake pedal using your left foot
may delay respon se in an emer-
gency, resulting in an accident.
●The driver should pay extra
attention to pedestrians when
the vehicle is powered only by
the electric motor (traction
motor). As there is no engine
noise, the pedestrians may mis-
judge the vehicle’s movement.
Even though the vehicle is
equipped with the vehicle prox-
imity notification system, drive
with care as pedestrians in the
vicinity may still not notice the
vehicle if the surrounding area
is noisy.
●Do not drive the vehicle over or
stop the vehicle near flammable
materials such as leaves, paper
or rags.
The exhaust system and
exhaust gases can be
extremely hot. These hot parts
may cause a fire i f there is any
flammable material nearby.
●During normal driving, do not
turn off the hybr id system. Turn-
ing the hybrid s ystem off while
driving will not cause loss of
steering or braking control, how-
ever, power assist to the steer-
ing will be lost. This will make it
more difficult to steer smoothly,
so you should pull over and stop
the vehicle as soon as it is safe
to do so. In the event of an
emergency, such as if it
becomes impossible to stop the
vehicle in the normal way:
 P.635
●Use engine braking (downshift)
to maintain a safe speed when
driving down a steep hill.
Using the brakes continuously
may cause the brakes to over-
heat and lose effectiveness.
( P.219)

1924-1. Before driving
WARNING
●Do not adjust the position of the
steering wheel, the seat, or the
inside or outside rear view mir-
rors while driving.
Doing so may result in a loss of
vehicle control.
●Always check that all passen-
gers’ arms, head or other parts
of their body are not outside the
vehicle.
●Do not drive in excess of the
speed limit. Even if the legal
speed limit permits it, do not
drive over 85 mph (140 km/h)
unless your vehicle has high-
speed capability tires. Driving
over 85 mph (140 km/h) may
result in tire failure, loss of con-
trol and possible injury. Be sure
to consult a tire dealer to deter-
mine whether the tires on your
vehicle are high-speed capabil-
ity tires or not before driving at
such speeds.
■When driving on slippery
road surfaces
●Sudden braking, acceleration
and steering may cause tire
slippage and reduce your ability
to control the vehicle.
●Sudden acceleration, engine
braking due to shifting, or
changes in engine speed could
cause the vehicle to skid.
●After driving through a puddle,
lightly depress the brake pedal
to make sure that the brakes
are functioning properly. Wet
brake pads may prevent the
brakes from functioning prop-
erly. If the brakes on only one
side are wet and not functioning
properly, steering control may
be affected.
■When shifting the shift lever
●Do not let the vehicle roll back-
ward while a fo rward driving
position is selected, or roll for-
ward while the shift lever is in R.
Doing so may result in an acci-
dent or damage to the vehicle.
●Do not shift the sh ift lever to P
while the vehicle is moving.
Doing so can damage the trans-
mission and may result in a loss
of vehicle control.
●Do not shift the sh ift lever to R
while the vehicle is moving for-
ward.
Doing so can damage the trans-
mission and may result in a loss
of vehicle control.
●Do not shift the shift lever to a
driving position while the vehicle
is moving backward.
Doing so can damage the trans-
mission and may result in a loss
of vehicle control.
●Moving the shift lever to N while
the vehicle is moving will disen-
gage the hybrid system. Engine
braking is not a vailable with the
hybrid system disengaged.
●Be careful not to shift the shift
lever with the accelerator pedal
depressed.
Shifting the shift lever to a gear
other than P or N may lead to
unexpected rapid acceleration
of the vehicle that may cause an
accident and result in death or
serious injury. Doing so can
damage the transmission and
may result in a loss of vehicle
control.

1954-1. Before driving
4
Driving
NOTICE
■Avoiding damage to vehicle
parts
●Do not turn the steering wheel
fully in either direction and hold
it there for an extended period
of time.
Doing so may damage the
power steering motor.
●When driving over bumps in the
road, drive as slowly as possible
to avoid damaging the wheels,
underside of the vehicle, etc.
■If you get a flat tire while driv-
ing
A flat or damaged tire may cause
the following situations.
●It may be difficult to control your
vehicle.
●The vehicle will make abnormal
sounds or vibrations.
●The vehicle will lean abnor-
mally.
Hold the steering wheel firmly and
gradually depress the brake pedal
to slow down the vehicle.
Information on what to do in case
of a flat tire ( P.658)
■When encountering flooded
roads
Do not drive on a road that has
flooded after heavy rain, etc.
Doing so may cause the following
serious damage to the vehicle:
●Engine stalling
●Short in electrical components
●Engine damage caused by
water immersion
In the event that you drive on a
flooded road and the vehicle is
flooded, be sure to have your
Toyota dealer c heck the following:
●Brake function
●Changes in quantity and quality
of oil and fluid used for the
engine, hybrid transaxle (front
and rear), etc.
●Lubricant condition for the bear-
ings and suspension joints
(where possible), and the func-
tion of all joints, bearings, etc.
■When parking the vehicle
Always set the parking brake, and
shift the shift lever to P. Failure to
do so may cause the vehicle to
move or the vehicle may acceler-
ate suddenly if t he accelerator
pedal is accidentally depressed.

1974-1. Before driving
4
Driving
For example, if the “XXX”
amount equals 1400 lbs. and
there will be five 150 lb passen-
gers in your vehicle, the amount
of available cargo and luggage
load capacity is 650 lbs. (1400 -
750 (5  150) = 650 lbs.)
(5) Determine the combined
weight of luggage and cargo
being loaded on the vehicle.
That weight may not safely
exceed the available cargo and
luggage load capacity calcu-
lated in Step 4.
(6) If your vehicle will be towing
a trailer, load from your trailer
will be transferred to your vehi-
cle. Consult this manual to
determine how this reduces the
available cargo and luggage
load capacity of your vehicle.
( P.199) Cargo capacity
Total load capacity (vehicle
capacity weight) (
P.684)
When 2 people with the com-
bined weight of A lb. (kg) are rid-
ing in your vehicle, which has a
total load capacity (vehicle
capacity weight) of B lb. (kg),
the available amount of cargo
and luggage load capacity will
be C lb. (kg) as follows:
B
*2 lb. (kg) - A*1 lb. (kg) = C*3 lb.
(kg)
*1: A = Weight of people
*2: B = Total load capacity
*3: C = Available cargo and luggage load
In this condition, if 3 more passen-
gers with the combined weight of D
lb. (kg) get on, the available cargo
and luggage load will be reduced E
lb. (kg) as follows:
C lb. (kg) - D*4 lb. (kg) = E*5 lb.
(kg)
*4: D = Additional weight of people
*5: E = Available cargo and luggage
WARNING
■Capacity and distribution
●Do not exceed the maximum
axle weight rating or the total
vehicle weight rating.
●Even if the tota l load of occu-
pant’ weight and the cargo load
is less than the total load capac-
ity, do not ap ply the load
unevenly. Improper loading may
cause deteriorat ion of steering
or braking control which may
cause death or serious injury.
Calculation formula for
your vehicle
A
B

2064-1. Before driving
Please consult your dealer
when installing trailer lights, as
incorrect installation may cause
damage to the vehicle’s lights.
Please take care to comply with
your state’s laws when installing
trailer lights.
Your vehicle will handle differ-
ently when towing a trailer. Help
to avoid an accident, death or
serious injury, keep the follow-
ing in mind when towing:
Speed limits for towing a
trailer vary by state or prov-
ince. Do not exceed the
posted towing speed limit.
 Toyota recommends that the
vehicle-trailer speed limit is 65
mph (104 km/h) on a flat,
straight, dry road. Do not
exceed this limit, the posted
towing speed limit or the
speed limit for your trailer as
set forth in your trailer owner’s
manual, whichever is lowest.
Instability of the towing vehi-
cle-trailer combination (trailer
sway) increases as speed increases. Exceeding speed
limits may cause loss of con-
trol.
 Before starting out, check the
trailer lights, tires and the
vehicle-trailer connections.
Recheck after driving a short
distance.
 Practice turning, stopping and
reversing with the trailer
attached in an area away
from traffic until you become
accustomed to the feel of the
vehicle-trailer combination.
 Reversing with a trailer
attached is difficult and
requires practice. Grip the
bottom of the steering wheel
and move your hand to the
left to move the trailer to the
left. Move your hand to the
right to move the trailer to
right. (This is generally oppo-
site to reversing without a
trailer attached.) Avoid sharp
or prolonged turning. Have
someone guide you when
reversing to reduce the risk of
an accident.
 As stopping distance is
increased when towing a
trailer, vehicle-to vehicle dis-
tance should be increased.
For each 10 mph (16 km/h) of
speed, allow at least one
vehicle and trailer length.
 Avoid sudden braking as you
may skid, resulting in the
trailer jackknifing and a loss of
Connecting trailer lights
NOTICE
■Do not directly splice trailer
lights
Do not directly splice trailer lights.
Directly splicing trailer lights may
damage your vehicle’s electrical
system and cause a malfunction.
Trailer towing tips

2074-1. Before driving
4
Driving
vehicle control. This is espe-
cially true on wet or slippery
surfaces.
 Avoid jerky starts or sudden
acceleration.
 Avoid jerky steering and
sharp turns, and slow down
before making turn.
 Note that when making a turn,
the trailer wheels will be
closer than the vehicle wheels
to the inside of the turn. Com-
pensate by making a wider
than normal turning radius.
 Slow down before making a
turn, in cross winds, on wet or
slippery surfaces, etc.
Increasing vehicle speed can
destabilize the trailer.
Take care when passing other
vehicles. Passing requires
considerable distance. After
passing a vehicle, do not for-
get the length of your trailer,
and be sure you have plenty
of room before changing
lanes.
 To maintain engine braking
efficiency, when using engine
braking, do not use the trans-
mission in D.
 Instability happens more fre-
quently when descending
steep or long downhill grades.
Before descending, slow
down and downshift. Do not
make sudden downshifts
while descending steep or long downhill grades.
 Avoid holding the brake pedal
down too long or applying the
brakes too frequently. This
could cause the brakes to
overheat and result in
reduced braking efficiency.
 Due to the added load of the
trailer, your vehicle’s hybrid
system may overheat on hot
days (at temperatures over
85°F [30°C]) when driving up
a long or steep grade. If the
engine coolant temperature
gauge indicates overheating,
immediately turn off the air
conditioning (if in use), pull
your vehicle off the road and
stop in a safe spot. ( P.677)
 Always place wheel blocks
under both the vehicle’s and
the trailer’s wheels when
parking. Apply the parking
brake firmly, and put the
transmission in P. Avoid park-
ing on a slope, but if unavoid-
able, do so only after
performing the following:
1 Apply the brakes and keep
them applied.
2 Have someone place wheel
blocks under both the vehi-
cle’s and trailer’s wheels.
3 When the wheel blocks are in
place, release the brakes
slowly until the blocks absorb
the load.

2084-1. Before driving
4Apply the parking brake
firmly.
5 Shift into P and turn off the
hybrid system.
 When restarting after parking
on a slope:
1 With the transmission in P,
start the hybrid system. Be
sure to keep the brake pedal
depressed.
2 Shift into a forward gear. If
reversing, shift into R.
3 If the parking brake is in man-
ual mode, release the park-
ing brake. ( P.224)
4 Release the brake pedal, and
slowly pull or back away from
the wheel blocks. Stop and
apply the brakes.
5 Have someone retrieve the
blocks.
■Break-in schedule
If your vehicle is new or equipped
with any new power train compo-
nents (such as an engine, transmis-
sion, differential or wheel bearing),
Toyota recommends that you do not
tow a trailer unt il the vehicle has
been driven for over 500 miles (800
km).
After the vehicle has been driven for
over 500 miles (800 km), you can
start towing. However, for the next
500 miles (800 km), drive the vehi-
cle at a speed of less than 45 mph
(72 km/h) when towing a trailer, and
avoid full throttle acceleration.
■Maintenance
●If you tow a traile r, your vehicle
will require more f requent mainte-
nance due to the additional load. (See “Scheduled Maintenance
Guide” or “Owner
’s Manual Sup-
plement”.)
●Retighten the fixing bolts of the
towing ball and bracket after
approximately 600 miles (1000
km) of tra iler towing.
■If trailer sway occurs
One or more factors (crosswinds,
passing vehicles, rough roads, etc.)
can adversely affect handling of
your vehicle and t railer, causing
instability.
●If trailer swaying occurs:
• Firmly grip the steering wheel. Steer straight ahead.
Do not try to contr ol trailer sway-
ing by turning the steering wheel.
• Begin releasing the accelerator pedal immediately but very gradu-
ally to reduce speed.
Do not increase speed. Do not
apply vehicle brakes.
If you make no extreme correction
with the steering or brakes, your
vehicle and trailer should stabilize (if
enabled, Trailer Sway Control can
also help to stabilize the vehicle and
trailer.).
●After the trailer swaying has
stopped:
• Stop in a safe place. Get all occu- pants out of the vehicle.
• Check the tires of the vehicle and
the trailer.
• Check the load in the trailer. Make sure the load has not
shifted.
Make sure the tongue weight is
appropriate, if possible.
• Check the load in the vehicle. Make sure the vehicle is not over-
loaded after occupants get in.
If you cannot find any problems, the
speed at which trailer swaying
occurred is beyond the limit of your
particular vehicle-trailer combina-
tion. Drive at a lower speed to pre-
vent instability. Remember that

2104-2. Driving procedures
4-2.Driving procedures
1Pull the parking brake switch
to check that the parking
brake is set. ( P.224)
The parking brake indicator will
come on.
2Check that the shift lever is in
P.
3 Firmly depress the brake
pedal.
4 Turn the power switch to
START to start the hybrid
system.
If the “READY” indicator turns on,
the hybrid system will operate nor-
mally.
Continue depressing the brake
pedal until the “READY” indicator is
illuminated.
5Check that the “READY” indi-
cator is illuminated.
The vehicle will not move when the
“READY” indicator is off.
■If the hybrid system does not
start
The immobilizer system may not
have been deactivated. ( P.81)
Contact your Toyota dealer.
■When the steering lock cannot
be released
When starting the hybrid system,
the power switch may seem stuck in
OFF. To free it, turn the key while
turning the steering wheel slightly
left and right.
■When the ambient temperature
is low, such as during winter
driving conditions
●When starting th e hybrid system,
the flashing time of the “READY”
indicator may be long. Leave the
vehicle as it is until the “READY”
indicator is steady on, as steady
means the vehicle is able to move.
●When the hybrid battery (traction
battery) is extremely cold (below
approximately -22°F [-30°C])
under the influenc e of the outside
temperature, it ma y not be possi-
ble to start the hybrid system. In
this case, try to start the hybrid
system again after the tempera-
ture of the hybrid battery
increases due to the outside tem-
perature increase etc.
■Sounds and vibrations specific
to a hybrid vehicle
 P.74
■If the “READY” indicator does
not come on
In the event that the “READY” indi-
cator does not come on even after
performing the proper procedures
Power (ignition)
switch (vehicles with-
out smart key system)
Starting the hybrid sys-
tem

2114-2. Driving procedures
4
Driving
for starting the vehicle, contact your
Toyota dealer immediately.
■When “Check Fuel Cap” is dis-
played on the multi-information
display
 P.243
■If the hybrid system is malfunc-
tioning
 P.80
OFF (“LOCK” position)
The steering wheel is locked and
the key can be re moved. (The key
can be removed only when the shift
lever is in P.)
ACC (“ACC” position)
Some electrical components such
as the audio sys tem can be used.
ON (“ON” position)
All electrical components can be
used.
START (“START” position)
For starting the hybrid system.
■Turning the key from ACC to
OFF
1 Shift the shift lever to P.
2 Push in the key and turn it to
OFF.
■Key reminder function
A buzzer sounds if the driver’s door
is opened while the power switch is
in OFF or ACC to remind you to
remove the key.
WARNING
■When starting the hybrid sys-
tem
Always start the hybrid system
while sitting in the driver’s seat.
Do not depress the accelerator
pedal while starting the hybrid
system under any circumstances.
Doing so may cause an accident
resulting in dea th or serious
injury.
NOTICE
■When starting the hybrid sys-
tem
If the hybrid system becomes diffi-
cult to start, have your vehicle
checked by your Toyota dealer
immediately.
Changing power switch
modes
A
:$51,1*
■Caution when driving
Do not turn the power switch to
OFF while driving. If, in an emer-
gency and you must turn the
hybrid system off while the vehicle
is moving, turn the power switch
only to ACC to stop the hybrid
system. An accident may result if
the hybrid system is stopped
while driving. ( P.635)
B
C
D

2134-2. Driving procedures
4
Driving
from any power switch mode.
5Check that the “READY” indi-
cator is illuminated.
The vehicle will not move when the
“READY” indicator is off.
■If the hybrid system does not
start
●The immobilizer system may not
have been deactivated. ( P.81)
Contact your Toyota dealer.
●If a message related to start-up is
shown on the multi-information
display, read the message and fol-
low the instructions.
■When the ambient temperature
is low, such as during winter
driving conditions
●When starting the hybrid system,
the flashing time of the “READY”
indicator may be long. Leave the
vehicle as it is until the “READY”
indicator is steady on, as steady
means the vehicle is able to move.
●When the hybrid battery (traction
battery) is extremely cold (below
approximately -22°F [-30°C])
under the influence of the outside
temperature, it may not be possi-
ble to start the h ybrid system. In
this case, try to start the hybrid
system again after the tempera-
ture of the hybrid battery
increases due to the outside tem-
perature increase etc.
■Sounds and vibrations specific
to a hybrid vehicle
 P.74
■If the 12-volt b attery is dis-
charged
The hybrid system cannot be
started using the smart key system.
Refer to P.672to r estart the hybrid
system.
■Electronic key battery depletion
 P.120
■Conditions affecting operation
 P.148
■Note for the entry function
 P.149
■Steering lock function
●After turning the power switch to
OFF and opening and closing the
doors, the steeri ng wheel will be
locked due to the steering lock
function. Operating the power
switch again automatically can-
cels the steering lock.
●When the steering lock cannot be
released, “Push power switch
while turning the steering wheel in
either direction” will be displayed
on the multi-information display.
Check that the shift lever is set in
P. Press the power switch shortly
and firmly while turning the steer-
ing wheel left and right.
●To prevent the steering lock motor
from overheating , the motor may
be suspended if the hybrid system
is turned on and off repeatedly in
a short period of ti me. In this case,
refrain from operating the power
switch. After about 10 seconds,
the steering lo ck motor will
resume functioning.