ECO TOYOTA RAV4 HYBRID 2023 Owners Manual

5TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
If a warning light turns on or a warning buzzer sounds.................................... 456
If a warning message is dis- played.......................... 466
If you have a flat tire...... 471
If the hybrid system will not start ............................. 480
If you lose your keys ..... 481
If the fuel filler door cannot be opened ................... 482
If the electronic key does not operate properly (vehicles
with smart key system) 483
If the 12-volt battery is dis- charged ....................... 485
If your vehicle overheats 490
If the vehicle becomes stuck .................................... 493
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................... 496
Fuel information ............ 505
Tire information ............. 507
8-2. Customization Customizable features .. 517
8-3. Initialization Items to initialize ........... 531
9-1. For owners Reporting safety defects for U.S. owners................. 534Reporting safet
y defects for
Canadian owners ........ 535
Seat belt instructions for Canadian owners (in
French) ........................ 535
SRS airbag instructions for Canadian owners (in
French) ........................ 537
Headlight aim instructions for Canadian owners (in
French) ........................ 544
What to do if... (Trouble- shooting) ..................... 548
Alphabetical Index ........ 551
8Vehicle specifications
9For owners
Index

7
work properly or the danger that
it may work in situations where it
should not be working.
Installing electronic devices and
radios increases the risk of
cyber attacks through the
installed parts, which may lead
to unexpected accidents and
leakage of personal informa-
tion. Toyota does not make any
guarantees for problems caused
by installing non-genuine Toyota
products.
The installation of a mobile two-
way radio system in your vehicle
could affect electronic systems
such as:
Hybrid system
 Multiport fuel injection sys-
tem/sequential multiport fuel
injection system
 Toyota Safety Sense 2.5
 Anti-lock brake system
 SRS airbag system
 Seat belt pretensioner system
Be sure to check with your
Toyota dealer for precautionary
measures or special instructions
regarding installation of a mobile
two-way radio system.
High voltage parts and cables on the Hybrid Electric Vehicles
emit approximately the same
amount of electromagnetic
waves as the conventional gas-
oline powered vehicles or home
electronic appliances despite of
their electromagnetic shielding.
Unwanted noise may occur in
the reception of the mobile two-
way radio.
The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
• Engine speed/Electric motor
speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving assist systems
• Images from the cameras Your vehicle is equipped with
cameras. Contact your
Toyota dealer for the location
of recording cameras.
The recorded data varies
according to the vehicle grade
level and options with which it is
equipped.
These computers do not record
conversations or sounds, and
only record images outside of
the vehicle in certain situations.
 Data Transmission
Your vehicle may transmit the data
recorded in these computers to
Cyber Attack Risk
Installation of a mobile
two-way radio system
Vehicle data recording

8
Toyota without notification to you.
Data usage
Toyota may use the data recorded
in this computer to diagnose mal-
functions, conduct research and
development, and improve quality.
Toyota will not disclose the
recorded data to a third party
except:
• With the consen t of the vehicle
owner or with the consent of the
lessee if the vehicle is leased
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehi-
cle or vehicle owner
 Recorded image information
can be erased by your Toyota
dealer.
The image recording function can
be disabled. However, if the func-
tion is disabled, data from when the
system operates will not be avail-
able.
To learn more about the vehi-
cle data collected, used and
shared by Toyota, please visit
www.toyota.com/privacyvts/
.
If your Toyota has Safety Con-
nect and if you have subscribed
to those services, please refer to
the Safety Connect Telematics Subscription Service Agreement
for information on data collected
and its usage.

To learn more about the vehi-
cle data collected, used and
shared by Toyota, please visit
www.toyota.com/privacyvts/
This vehicle is equipped with an
event data recorder (EDR). The
main purpose of an EDR is to
record, in certain crash or near
crash-like situations, such as an
air bag deployment or hitting a
road obstacle, data that will
assist in understanding how a
vehicle’s systems performed.
The EDR is designed to record
data related to vehicle dynamics
and safety systems for a short
period of time, typically 30 sec-
onds or less.
The EDR in this vehicle is
designed to record such data
as:
How various systems in your
vehicle were operating;
 Whether or not the driver and
passenger safety belts were
buckled/fastened;
 How far (if at all) the driver
was depressing the accelera-
tor and/or brake pedal; and,
 How fast the vehicle was trav-
eling.
These data can help provide a
Usage of data collected
through Safety Connect
(U.S.mainland only)
Event data recorder

9
better understanding of the cir-
cumstances in which crashes
and injuries occur.
NOTE: EDR data are recorded
by your vehicle only if a non-triv-
ial crash situation occurs; no
data are recorded by the EDR
under normal driving conditions
and no personal data (e.g.,
name, gender, age, and crash
location) are recorded. How-
ever, other parties, such as law
enforcement, could combine the
EDR data with the type of per-
sonally identifying data rou-
tinely acquired during a crash
investigation.
To read data recorded by an
EDR, special equipment is
required, and access to the
vehicle or the EDR is needed. In
addition to the vehicle manufac-
turer, other parties, such as law
enforcement, that have the spe-
cial equipment, can read the
information if they have access
to the vehicle or the EDR.
Disclosure of the EDR data
Toyota will not disclose the data
recorded in an EDR to a third party
except when:
• An agreement from the vehicle’s
owner (or the less ee for a leased
vehicle) is obtained
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data for research on
vehicle safety performance
• Disclose the data to a third party for research pur poses without
disclosing information about the
specific vehicle or vehicle owner
The SRS airbag and seat belt
pretensioner devices in your
Toyota contain ex plosive chemi-
cals. If the vehicle is scrapped
with the airbags and seat belt
pretensioners left as they are,
this may cause an accident such
as fire. Be sure to have the sys-
tems of the SRS airbag and seat
belt pretensioner removed and
disposed of by a qualified ser-
vice shop or by your Toyota
dealer before you scrap your
vehicle.
Special handling may apply,
See www.dtsc.ca.gov/
hazardouswaste/perchlorate.
Your vehicle has components
that may contain perchlorate.
These components may include
the airbags, seat belt preten-
sioners, wireless remote control
batteries, and the batteries in
the tire pressure warning valve
and transmitters.
Scrapping of your Toyota
Perchlorate Material

261-1. For safe use
1-1.For safe use
Use only floor mats designed
specifically for vehicles of the
same model and model year as
your vehicle. Fix them securely
in place onto the carpet.
1Insert the retaining hooks
(clips) into the floor mat eye-
lets.
2 Turn the upper knob of each
retaining hook (clip) to secure
the floor mats in place.
Always align the marks . The shape of the retaining hooks
(clips) may differ from that shown in
the illustration.
Before driving
Observe the following
before starting off in the
vehicle to ensure safety of
driving.
Installing floor mats
A
:$51,1*
Observe the following precau-
tions.
Failure to do so may cause the
driver’s floor mat to slip, possibly
interfering with t
he pedals while
driving. An unexpectedly high
speed may result or it may
become difficult to stop the vehi-
cle. This could lead to an acci-
dent, resulting in death or serious
injury.
■When installing the driver’s
floor mat
●Do not use floor mats designed
for other models or different
model year vehicles, even if
they are Toyota Genuine floor
mats.
●Only use floor mats designed
for the driver’s seat.
●Always install the floor mat
securely using the retaining
hooks (clips) provided.
●Do not use two or more floor
mats on top of each other.
●Do not place the floor mat bot-
tom-side up or upside-down.

281-1. For safe use
Make sure that all occupants are
wearing their seat belts before
driving the vehicle. (P.30)
Use a child restraint system
appropriate for the child until the
child becomes large enough to properly wear the vehicle’s seat
belt. (
P.50)
Make sure that you can see
backward clearly by adjusting
the inside rear view mirror (if
equipped), Digital Rear-view
Mirror (if equipped) and outside
rear view mirrors properly.
( P.170, 172, 181)
WARNING
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
●Do not adjust the position of the
driver’s seat while driving.
Doing so could cause the driver
to lose control of the vehicle.
●Do not place a cushion between
the driver or passenger and the
seatback. A cushion may pre-
vent correct pos ture from being
achieved, and reduce the effec-
tiveness of the seat belt and
head restraint.
●Do not place anything under the
front seats.
Objects placed under the front
seats may become jammed in
the seat tracks and stop the
seat from locking in place. This
may lead to an accident and the
adjustment mechanism may
also be damaged.
●Always observe the legal speed
limit when driving on public
roads.
●When driving over long dis-
tances, take regular breaks
before you start to feel tired.
Also, if you feel tired or sleepy
while driving, do not force your-
self to continue driving and take
a break immediately.
Correct use of the seat
belts
Adjusting the mirrors

291-1. For safe use
1
For safety and security
Seat belts
Make sure that all occu-
pants are wearing their seat
belts before driving the
vehicle.
WARNING
Observe the following precautions
to reduce the risk of injury in the
event of sudden braking, sudden
swerving or an accident.
Failure to do so may cause death
or serious injury.
■Wearing a seat belt
●Ensure that all passengers wear
a seat belt.
●Always wear a seat belt prop-
erly.
●Each seat belt should be used
by one person only. Do not use
a seat belt for more than one
person at once, including chil-
dren.
●Toyota recommends that chil-
dren be seated in the rear seat
and always use a seat belt
and/or an appropriate child
restraint system.
●To achieve a proper seating
position, do not recline the seat
more than necessary. The seat
belt is most effective when the
occupants are sitting up straight
and well back in the seats.
●Do not wear the shoulder belt
under your arm.
●Always wear your seat belt low
and snug across your hips.
■Pregnant women
Obtain medical advice and wear
the seat belt in the proper way.
(  P.30)
Women who are pregnant should
position the lap belt as low as
possible over the hips in the same
manner as other occupants,
extending the shoulder belt com-
pletely over the shoulder and
avoiding belt contact with the
rounding of the abdominal area.
If the seat belt is not worn prop-
erly, not only the pregnant
woman, but also the fetus could
suffer death or serious injury as a
result of sudden braking or a colli-
sion.
■People suffering illness
Obtain medical advice and wear
the seat belt in the proper way.
(  P.30)
■When children are in the vehi-
cle
 P.58
■Seat belt damage and wear
●Do not damage the seat belts
by allowing the belt, plate, or
buckle to be jammed in the
door.

301-1. For safe use
Extend the shoulder belt so
that it comes fully over the
shoulder, but does not come
into contact with the neck or
slide off the shoulder. 
Position the lap belt as low as
possible over the hips.
 Adjust the position of the
seatback.
Sit up straight and well back
in the seat.
 Do not twist the seat belt.
■Child seat belt usage
The seat belts of your vehicle were
principally designed for persons of
adult size.
●Use a child restraint system
appropriate for the child, until the
child becomes large enough to
properly wear the vehicle’s seat
belt. ( P.50)
●When the child becomes large
enough to properl y wear the vehi-
cle’s seat belt, follow the instruc-
tions regarding seat belt usage.
(  P.29)
■Seat belt extender
If your seat belts cannot be fastened
securely because they are not long
enough, a personalized seat belt
extender is available from your
Toyota dealer free of charge.
WARNING
●Inspect the seat belt system
periodically. Check for cuts,
fraying, and loose parts. Do not
use a damaged sea t belt until it
is replaced. Damaged seat belts
cannot protect an occupant
from death or serious injury.
●Ensure that the belt and plate
are locked and the belt is not
twisted.
If the seat belt does not function
correctly, immediately contact
your Toyota dealer.
●Replace the seat assembly,
including the belts, if your vehi-
cle has been involved in a seri-
ous accident, even if there is no
obvious damage.
●Do not attempt to install,
remove, modify, disassemble or
dispose of the seat belts. Have
any necessary repairs carried
out by your Toyota dealer. Inap-
propriate handling may lead to
incorrect operation.
Correct use of the seat
belts
WARNING
■Using a seat belt extender
Observe the following precautions
to reduce the risk of injury in the
event of sudden braking, sudden
swerving or an accident.
Failure to do so may cause death
or serious injury.

321-1. For safe use
Move the height adjuster up and
down as needed until you hear a
click.
The pretensioners help the seat
belts to quickly restrain the
occupants by retracting the seat
belts when the vehicle is sub-
jected to certain types of severe
frontal or side collision or a vehi-
cle rollover.
The pretensioners do not activate
in the event of a minor frontal
impact, a minor side impact or a
rear impact.
■Replacing the belt after the pre-
tensioner has been activated
If the vehicle is involved in multiple
collisions, the pretensioner will acti-
vate for the first collision, but will not
activate for the second or subse-
quent collisions.
WARNING
■Adjustable shoulder anchor
Always make sure the shoulder
belt is positioned across the cen-
ter of your shoulder. The belt
should be kept away from your
neck, but not falling off your
shoulder. Failure to do so could
reduce the amount of protection in
an accident and cause death or
serious injuries in the event of a
sudden stop, sudden swerve or
accident.
Seat belt pretensioners
(front and outboard rear
seats)
WARNING
■Seat belt pretensioners
Observe the following precautions
to reduce the risk of injury in the
event of sudden braking, sudden
swerving or an accident.
Failure to do so may cause death
or serious injury.
●Do not place anything, such as
a cushion, on the front passen-
ger’s seat.
Doing so will disperse the pas-
senger’s weight, which prevents
the sensor from detecting the
passenger’s weight properly. As
a result, the seat belt preten-
sioner for the fr ont passenger’s
seat may not activate in the
event of a collision.
●If the pretensioner has acti-
vated, the SRS warning light will
come on. In that case, the seat
belt cannot be used again and
must be replaced at your Toyota
dealer.

401-1. For safe use
WARNING
●Do not sit on the edge of the
seat or lean against the dash-
board.
●Do not allow a child to stand in
front of the SRS front passenger
airbag unit or sit on the knees of
a front passenger.
●Do not allow the front seat occu-
pants to hold items on their
knees.
●Do not lean against the door,
the roof side rail or the front,
side and rear pillars.
●Do not allow anyone to kneel on
the passenger seat toward the
door or put their head or hands
outside the vehicle.
●Do not attach anything to or
lean anything against areas
such as the dashboard, steering
wheel pad and lower portion of
the instrument panel.
These items can become pro-
jectiles when the SRS driver,
front passenger and knee air-
bags deploy.
●Do not attach anything to areas
such as a door, windshield, side
window, front or rear pillar, roof
side rail and assist grip.