fuel TOYOTA RAV4 HYBRID 2023 Owners Manual

RAV4 HEV_OM_OM0R102U_(U)
1
2
3
4
5
6
7
8
9
Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats, power windows)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt, SRS airbag and headlight aim instructions for
Canadian owners
IndexSearch by symptom
Search alphabetically

3TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
Panoramic moon roof....189
4-1. Before driving Driving the vehicle......... 195
Cargo and luggage ....... 202
Vehicle load limits ......... 205
Trailer towing ................ 206
Dinghy towing ............... 216
4-2. Driving procedures Power (ignition) switch (vehi-cles without smart key sys-
tem) ............................. 217
Power (ignition) switch (vehi- cles with smart key system).................................... 219
EV drive mode .............. 224
Hybrid transmission ...... 226
Turn signal lever ........... 230
Parking brake ................ 231
Brake Hold .................... 235
4-3. Operating the lights and wipers
Headlight switch ............ 237
AHB (Automatic High Beam) .................................... 240
Fog light switch ............. 244
Windshield wipers and washer......................... 244
Rear window wiper and washer......................... 247
4-4. Refueling Opening the fuel tank cap.................................... 2494-5. Using the driving support
systems
Toyota Safety Sense 2.5 252
PCS (Pre-Collision System) .................................... 257
LTA (Lane Tracing Assist) .................................... 268
RSA (Road Sign Assist) 279
Dynamic radar cruise control with full-speed range ... 282
BSM (Blind Spot Monitor) .................................... 293
Intuitive parking assist ... 298
RCTA (Rear Cross Traffic Alert) function .............. 307
PKSB (Parking Support Brake) .......................... 312
Parking Support Brake func- tion (static objects) ...... 318
Parking Support Brake func- tion (rear-crossing vehicles)
.................................... 321
Driving mode s elect switch
.................................... 323
Trail Mode (AWD vehicles) .................................... 324
Driving assist systems ... 326
4-6. Driving tips Hybrid Electric Vehicle driv-ing tips ......................... 332
Winter driving tips .......... 334
Utility vehicle precautions .... ...

............................. 337
4Driving

5TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
If a warning light turns on or a warning buzzer sounds.................................... 456
If a warning message is dis- played.......................... 466
If you have a flat tire...... 471
If the hybrid system will not start ............................. 480
If you lose your keys ..... 481
If the fuel filler door cannot be opened ................... 482
If the electronic key does not operate properly (vehicles
with smart key system) 483
If the 12-volt battery is dis- charged ....................... 485
If your vehicle overheats 490
If the vehicle becomes stuck .................................... 493
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................... 496
Fuel information ............ 505
Tire information ............. 507
8-2. Customization Customizable features .. 517
8-3. Initialization Items to initialize ........... 531
9-1. For owners Reporting safety defects for U.S. owners................. 534Reporting safet
y defects for
Canadian owners ........ 535
Seat belt instructions for Canadian owners (in
French) ........................ 535
SRS airbag instructions for Canadian owners (in
French) ........................ 537
Headlight aim instructions for Canadian owners (in
French) ........................ 544
What to do if... (Trouble- shooting) ..................... 548
Alphabetical Index ........ 551
8Vehicle specifications
9For owners
Index

6
Please note that this manual
applies to all models and
explains all equipment, including
options. Therefore, you may find
explanations for equipment not
installed on your vehicle and the
illustrations used may differ from
your vehicle.
All specifications provided in this
manual are current at the time of
printing. Over time, your vehicle
may receive updates that modify
the vehicle and make material in
this manual incomplete and/or
inaccurate. Because of Toyota’s
interest in continual product
improvement, Toyota reserves
the right to make changes to this
manual at any time without
notice.
If Toyota chooses to update the
manual, updated versions can
be viewed by selecting your
vehicle by model and year at the
following URL or on your mobile
device if you have access to the
Toyota app.
www.toyota.com/owners
Approximately five hours after
the hybrid system is turned off, you may hear sound coming
from under the vehicle for sev-
eral minutes. This is the sound
of a fuel evaporation leakage
check and, it does not indicate a
malfunction.
A wide variety of non-genuine
spare parts and accessories for
Toyota vehicles are currently
available in the market. You
should know that Toyota does
not warrant these products and
is not responsible for their per-
formance, repair, or replace-
ment, or for any damage they
may cause to, or adverse effect
they may have on, your Toyota
vehicle.
This vehicle should not be modi-
fied with non-genuine Toyota
products. Modification with non-
genuine Toyota products could
affect its performance, safety or
durability, and may even violate
governmental regulations. In
addition, damage or perfor-
mance problems resulting from
the modification may not be cov-
ered under warranty.
Also, remodeling like this will
have an effect on advanced
safety equipment such as
Toyota Safety Sense 2.5 and
there is a danger that it will not
For your information
Main Owner’s Manual
Noise from under vehicle
after turning off the hybrid
system
Accessories, spare parts
and modification of your
Toyota

7
work properly or the danger that
it may work in situations where it
should not be working.
Installing electronic devices and
radios increases the risk of
cyber attacks through the
installed parts, which may lead
to unexpected accidents and
leakage of personal informa-
tion. Toyota does not make any
guarantees for problems caused
by installing non-genuine Toyota
products.
The installation of a mobile two-
way radio system in your vehicle
could affect electronic systems
such as:
Hybrid system
 Multiport fuel injection sys-
tem/sequential multiport fuel
injection system
 Toyota Safety Sense 2.5
 Anti-lock brake system
 SRS airbag system
 Seat belt pretensioner system
Be sure to check with your
Toyota dealer for precautionary
measures or special instructions
regarding installation of a mobile
two-way radio system.
High voltage parts and cables on the Hybrid Electric Vehicles
emit approximately the same
amount of electromagnetic
waves as the conventional gas-
oline powered vehicles or home
electronic appliances despite of
their electromagnetic shielding.
Unwanted noise may occur in
the reception of the mobile two-
way radio.
The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
• Engine speed/Electric motor
speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving assist systems
• Images from the cameras Your vehicle is equipped with
cameras. Contact your
Toyota dealer for the location
of recording cameras.
The recorded data varies
according to the vehicle grade
level and options with which it is
equipped.
These computers do not record
conversations or sounds, and
only record images outside of
the vehicle in certain situations.
 Data Transmission
Your vehicle may transmit the data
recorded in these computers to
Cyber Attack Risk
Installation of a mobile
two-way radio system
Vehicle data recording

15Pictorial index
Precautions against winter season ......................................P.334
To prevent freezing (windshield wiper de-icer)
*...................P.347
Precautions against car wash
(Rain-sensing windshield wipers)
*.......................................P.385
Replacing the wiper insert .................................... ...............P.429
Fuel filler door ............................................... .....................P.249
Refueling method ............................................... ..................P.249
Fuel type/fuel tan k capacity .................................................P.497
Tires ....................................................................................P.409
Tire size/inflation pressure ................................... ................P.502
Winter tires/tire chain ........................................ ...................P.334
Checking/rotation/tire pressure warning system
*.................P.409
Coping with flat tires......................................... ....................P.471
Hood ....................................................................................P.398
Opening ........................................................ .......................P.398
Engine oil ..................................................... ........................P.498
Coping with overheat ........................................... ................P.490
Warning messages ..............................................................P.466
Headlights..................................................... ......................P.237
Turn signal lights ...............................................................P.230
Parking lights .....................................................................P.237
Daytime running lights .. ....................................................P.237
Side marker lights ............................................. .................P.237
Fog lights
*............................................................... ............P.244
LED accessory lights
*........................................................P.237
Stop lights/tail lights/turn s ignal lights ....................P.230, 237
Tail lights .................................................... ........................P.237
Light bulbs of the exterior lights for driving
(Replacing method: P.439, Watts: P.504)
E
F
G
H
I
J
K
L
M
N
O
P

18Pictorial index
Energy monitor.....................................................................P.125
When the warning messages are displayed ........................ P.466
Turn signal lever ................................................................P.230
Headlight switch ................................................................P.237
Headlights/parking lights/tail lights/
license plate lights/day time running lights/LED accessory light s
*1
............................................................... ..............................P.237
Fog lights
*1............................................................... ............P.244
Windshield wiper and washer switch ..............................P.244
Rear window wiper and washer switch ...........................P.247
Usage.......................................................... .................P.244, 247
Adding washer fluid ..............................................................P.406
Warning messages ..............................................................P.466
Emergency flasher switch ....................................... ..........P.448
Hood lock release lever ........................................ .............P.398
Tilt and telescopic steering lock release lever ................P.169
Adjustment ..................................................... ......................P.169
Air conditioning system ............................. .......................P.342
Usage.......................................................... .........................P.342
Rear window defogger ........................................... ..............P.344
Audio system
*2
Fuel filler door opener swi tch ...........................................P.250
*1: If equipped
*2: Refer to “MULTIMEDIA OWNER’S MANUAL”.
E
F
G
H
I
J
K
L

351-1. For safe use
1
For safety and security
Front passenger occupant classification system (ECU and sen-
sors)
Knee airbag
SRS warning light
Airbag sensor assembly
Your vehicle is equipped with ADVANCED AIRBAGS designed
based on the US motor vehicle safety standards (FMVSS208). The
airbag sensor assembly (ECU) cont rols airbag deployment based on
information obtained from the sensors etc. shown in the system
components diagram above. This in formation includes crash sever-
ity and occupant information. As the airbags deploy, a chemical
reaction in the inflators quickly fills the airbags with non-toxic gas to
help restrain the motion of the occupants.
■If the SRS airbags deploy
(inflate)
●Slight abrasions, burns, bruising
etc., may be sustained from SRS
airbags, due to the extremely high
speed deployment (inflation) by
hot gases.
●A loud noise and white powder will
be emitted.
●Parts of the airbag module (steer-
ing wheel hub, airbag cover and
inflator) as well as the front seats,
parts of the front and rear pillars,
and roof side rails, may be hot for
several minutes. T he airbag itself
may also be hot.
●The windshield may crack.
●The hybrid system will be stopped
and fuel supply to the engine will
be stopped. ( P.79)
●The brakes and st op lights will be
controlled automatically.
(  P.327)
●The interior lights will turn on auto-
matically. ( P.352)
●The emergency flashers will turn
on automatically. ( P.448)
●For Safety Connect subscribers, if
any of the followin g situations occur, the system is designed to
send an emergency call to the
response center, notifying them of
the vehicle’s location (without
needing to push the “SOS” button)
and an agent will attempt to speak
with the occupants to ascertain
the level of emergency and assis-
tance required. If the occupants
are unable to communicate, the
agent automatically treats the call
as an emergency and helps to dis-
patch the necessary emergency
services. (
P.65)
• An SRS airbag is deployed.
• A seat belt pretensioner is acti- vated.
• The vehicle is involved in a severe rear-end collision.
■SRS airbag deployment condi-
tions (SRS front airbags)
●The SRS front airbags will deploy
in the event of an impact that
exceeds the set threshold level
(the level of forc e corresponding
to an approximately 12 - 18 mph
[20 - 30 km/h] frontal collision with
a fixed wall that does not move or
deform).
However, this threshold velocity will
be considerably higher in the follow-
ing situations:
N
O
P
Q

681-3. Emergency assistance
Rico and Toyota.ca in Canada.
■Emergency Assistance But-
ton (“SOS”)
In the event of an emergency on
the road, push the “SOS” button
to reach the Safety Connect
response center. The answering
agent will determine your vehi-
cle’s location, assess the emer-
gency, and dispatch the
necessary assistance required.
If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and
Conditions, which are available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada. Important! Read this informa-
tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system
installed in your vehicle is a low-
power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for
mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.
 ANSI (American National
Standards Institute) C95.1
[1992]
 NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
 ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
Safety information for
Safety Connect

701-4. Hybrid system
1-4.Hybrid system
The illustration is an example for explanation and may differ from the actual
item.
Gasoline engine
Front electric motor (traction motor)
Rear electric motor (traction motor)
■When stopped/during start
off
The gasoline engine stops
*
when the vehicle is stopped.
During start off, the electric
motor (traction motor) drives the
vehicle. At slow speeds or when traveling down a gentle slope,
the engine is stopped
* and the
electric motor (traction motor) is
used.
When the shift lever is in N, the
hybrid battery (traction battery)
is not being charged.
Hybrid system features
Your vehicle is a Hybrid Electric Vehicle. It has characteris-
tics different from conventional vehicles. Be sure you are
closely familiar with the characteristics of your vehicle, and
operate it with care.
The hybrid system combines the use of a gasoline engine and
an electric motor (traction motor) according to driving condi-
tions, improving fuel efficiency and reducing exhaust emis-
sions.
System components
A
B
C