maintenance TOYOTA SEQUOIA 2021 Warranties & Maintenance Guides (in English)

20Your Warranties in Detail
WARRANTY
REPLACEMENT PARTS
To ensure optimum performance and
maintain the quality built into your
vehicle’s emission control systems,
Toyota recommends the use of Toyota
Genuine Parts when servicing or repairing
the systems.
Warranty coverage is not dependent
upon the use of any particular brand
of replacement parts and you may elect
to use parts that are not Toyota Genuine
Parts for maintenance and repairs.
However, use of replacement parts
that are not equivalent in quality to
Toyota Genuine Parts may impair
the effectiveness of the emission
control systems.
If you use replacement parts that have
maintenance or replacement schedules
different from those of Toyota Genuine
Parts, you must follow the maintenance
and replacement schedules for the parts
you are using. In addition, you should
ensure that such parts are warranted by
their manufacturers to be equivalent to
Toyota Genuine Parts.

IF YOUR VEHICLE FAILS
AN EMISSIONS TEST
If your vehicle fails an EPA-approved
emissions test, you may make a claim
under the Emission Performance Warranty.
To do so, take your vehicle to an authorized
Toyota dealership and present a copy
of the emissions test report. Also, take
your maintenance records in case they
are needed.
If your claim qualies for coverage, the
dealership will repair your vehicle within
30 days (unless a shorter period is
required by law). If your claim is denied,
Toyota will notify you in writing of the
reason within the same period. If we fail
to do so, we will repair your vehicle free
of charge. The only exceptions allowed are
when you request or agree to a delay, or
when a delay is caused by factors beyond
the control of Toyota or the dealership.
For information on how to obtain service
under the Emission Defect Warranty, see
page 32, “Obtaining Warranty Service.”
FEDERAL EMISSION CONTROL WARRANTY

22Your Warranties in Detail
WARRANTY
FEDERAL EMISSION CONTROL WARRANTY
DEALER CERTIFICATE
We (the dealership) want you to know
that at the time your new Toyota vehicle
is being delivered:
1) On the basis of written notication
furnished by Toyota, we have
knowledge that the vehicle is covered
by an EPA Certicate of Conformity.
2) We have visually inspected those
emission control devices or portions
thereof that are visible without
removing or adjusting any components
or systems, emissions-related or
otherwise. On the basis of this
inspection, there are no apparent
deciencies in the installation of
emission control devices by Toyota.
(For purposes of this certicate,
“emission control devices” is limited
to devices installed on a vehicle for the
sole or primary purpose of controlling
emissions and which were not in
general use before 1968.)
3) We have performed all emission
control system preparations required
by Toyota prior to the sale of the
vehicle as set forth in Toyota’s current
pre-delivery service manual.
4) Except as may be provided in
Paragraph 5, if this vehicle fails
an EPA-approved emissions test
within three months or 4,000 miles
(whichever comes rst) of delivery
to the ultimate purchaser, and the
vehicle has been maintained and
used in accordance with the written
instructions for proper maintenance


and use, Toyota will remedy the nonconformity
free of charge under the terms of the Emission
Performance Warranty.
5) If the vehicle was used as a company
car or demonstrator, check the box and
complete the following:
The vehicle with which this
statement is delivered was placed
into service as a company car or
demonstrator prior to delivery. The
Emission Performance Warranty
period commenced on the date the
vehicle was first placed into service,
which was:
Month Day Year
NOTE: The dealership makes no
representation or warranty that the
emission control system or any part
thereof is without defect or that the
system will perform properly. The
Emission Performance Warranty referred
to in Paragraph 4 and furnished with the
vehicle is solely that of the manufacturer.
This statement is required by section
207 of the Clean Air Act (42 U.S.C. 7541)
and the EPA regulations issued thereunder.
Dealership Name

23Your Warranties in Detail
WARRANTY
CALIFORNIA EMISSION CONTROL WARRANTY
Vehicles equipped with a California
Certied Emission Control System
that are registered and operated in
California or any state that adopts
California emission warranty provisions
are covered by this warranty. Currently,
Connecticut, Delaware, Maine,
Maryland, Massachusetts, New Jersey,
New York, Oregon, Pennsylvania, Rhode
Island, Vermont and Washington are the
other states to which this warranty
applies. Vehicles covered by this
warranty are also covered by the
Federal Emission Control Warranty
(see page 17).

YOUR WARRANTY RIGHTS
AND OBLIGATIONS
The California Air Resources Board (CARB)
and Toyota are pleased to explain the
emission control system warranty for your
2021 vehicle. In California, new motor
vehicles must be designed, built and
equipped to meet the state’s stringent
anti-smog standards. CARB regulations
require that Toyota must warrant the
emission control system on your vehicle
for the time periods indicated on the next
page, provided there has been no abuse,
neglect or improper maintenance of
your vehicle.
Your emission control system may include
parts such as the fuel injection system,
ignition system, catalytic converter and
engine computer. Also included may be
hoses, belts, connectors and other
emissions-related assemblies.
Where a warrantable condition exists,
Toyota will repair your vehicle at no cost
to you, including diagnosis, parts and labor.

24Your Warranties in Detail
WARRANTY
CALIFORNIA EMISSION CONTROL WARRANTY
MANUFACTURER’S
WARRANTY COVERAGE
1) For three years or 50,000 miles,
whichever occurs rst:
• If your vehicle fails a smog-check test,
all necessary repairs and adjustments
will be made by Toyota to ensure
that your vehicle passes the test.
This is your Emission Control System
PERFORMANCE WARRANTY.
• If an emissions-related part listed on
pages 18 –19 is defective, the part will
be repaired or replaced by Toyota.
This is your SHORT-TERM Emission
Control System DEFECT WARR ANT Y.
Specific components may have
longer coverage under the terms of
the Powertrain Warranty.
2) For seven years or 70,000 miles,
whichever occurs rst:
• If an emissions-related part listed on
page 25 is defective, the part will be
repaired or replaced by Toyota. This
is your LONG-TERM Emission
Control System DEFECT WARR ANT Y.

OWNER’S WARRANTY
RESPONSIBILITIES
You are responsible for performance of
the required maintenance indicated in the
Owner’s Manual and this booklet. Toyota
recommends that you retain all receipts
covering maintenance on your vehicle, but
Toyota cannot deny warranty coverage
solely for the lack of receipts or your
failure to ensure the performance of all
scheduled maintenance.
You are responsible for presenting your
vehicle to a Toyota dealership as soon as
a problem exists. The warranty repairs
should be completed in a reasonable
amount of time, not to exceed 30 days.
You should also be aware that Toyota
may deny you warranty coverage if your
vehicle or a part has failed due to abuse,
neglect, improper maintenance or
unapproved modications.
If you have any questions regarding your
warranty rights and responsibilities, you
should contact the Toyota Customer
Experience Center at (800) 331-4331 or
the California Air Resources Board, Mobile
Source Control Division, at 9528 Telstar
Avenue, Suite 4, El Monte, CA 91731,
(800) 242-4450.

26Your Warranties in Detail
WARRANTY
CALIFORNIA EMISSION CONTROL WARRANTY
MAINTENANCE
You are responsible for performance of
the required maintenance indicated in the
Owner’s Manual and this booklet. Toyota
will not deny a warranty claim solely
because you do not have records to show
that you maintained your vehicle. However,
any failure or noncompliance caused
by lack of maintenance is not covered by
this warranty.
When maintenance and repairs are
paid for by you, these services may be
performed by you or by any automotive
service provider you choose. Toyota
will not deny a warranty claim solely
because you used a service provider
other than a Toyota dealership for
maintenance and repairs . However,
any failure or noncompliance caused by
improper maintenance or repairs is not
covered by this warranty.


REPLACEMENT PARTS
To ensure optimum performance and
maintain the quality built into your
vehicle’s emission control systems,
Toyota recommends the use of
Toyota Genuine Parts when servicing
or repairing the systems.
Warranty coverage is not dependent
upon the use of any particular brand
of replacement parts and you may elect
to use parts that are not Toyota Genuine
Parts for maintenance and repairs.
However, use of replacement parts
that are not equivalent in quality to
Toyota Genuine Parts may impair
the effectiveness of the emission
control systems.
If you use replacement parts that have
maintenance or replacement schedules
different from those of Toyota Genuine
Parts, you must follow the maintenance
and replacement schedules for the parts
you are using. In addition, you should
ensure that such parts are warranted by
their manufacturers to be equivalent to
Toyota Genuine Parts.

27Your Warranties in Detail
WARRANTY
CALIFORNIA EMISSION CONTROL WARRANTY
IF YOUR VEHICLE FAILS
A SMOG-CHECK TEST
If your vehicle fails a smog-check test,
you may make a claim under the Emission
Performance Warranty. To do so, take your
vehicle to an authorized Toyota dealership
and present a copy of the smog-check test
report. Also, take your maintenance
records in case they are needed.
If your claim qualies for coverage, the
dealership will repair your vehicle within
30 days (unless a shorter period is
required by law). If your claim is denied,
Toyota will notify you in writing of the
reason within the same period. If we fail
to do so, we will repair your vehicle free
of charge. The only exceptions allowed are
when you request or agree to a delay, or
when a delay is caused by factors beyond
the control of Toyota or the dealership.
For information on how to obtain service
under the Emission Defect Warranty, see
page 32, “Obtaining Warranty Service.”


REPAIR DELAYS
If a Toyota dealership is unable to
complete repairs on your vehicle within
30 days, you may have the repairs made
under Toyota’s provisions for emergency
warranty repairs. See page 32 for details.

30Your Responsibilities
WARRANTY
OPERATION AND MAINTENANCE
GENERAL INFORMATION
You are responsible for ensuring that
your Toyota is operated and maintained
according to the instructions in the
Owner’s Manual and this booklet.
You should keep detailed records of
vehicle maintenance, since under some
circumstances they may be required for
warranty coverage. These records should
include date of service, mileage at time
of service and a description of service
performed and/or parts installed. For
your convenience, a maintenance log is
included in this booklet. If you sell your
vehicle, you should give your maintenance
records to the new owner.
Toyota will not deny a warranty claim
solely because you do not have records
to show that you maintained your vehicle.
However, damage or failure caused by
lack of proper maintenance is not
covered under warranty.

WHERE TO GO FOR
MAINTENANCE
You may have maintenance performed
on your vehicle by any qualied person
or facility. However, Toyota recommends
having maintenance performed by an
authorized Toyota dealership.
Toyota dealership technicians are specially
trained to maintain and repair Toyota
vehicles. They stay current on the latest
service information through Toyota
technical bulletins, service publications
and training courses. Many are also
certied through the Toyota Certication
Program, which involves a series of
rigorous written examinations. Feel free
to ask any Toyota dealership to show you
their technicians’ credentials.
You can be condent you’re getting the
best possible service for your vehicle
when you take it to a Toyota dealership.

31Your Responsibilities
WARRANTY
OPERATION AND MAINTENANCE
REPLACEMENT PARTS
Warranty coverage is not dependent
upon the use of any particular brand
of replacement parts. However, Toyota
recommends using only Toyota Genuine
Parts when you need to replace a part
on your vehicle. Like all Toyota products,
Toyota Genuine Parts are built to the
highest standards of quality, durability
and performance. They are also designed
to t your vehicle’s exact specications.
Your Toyota dealership maintains an
extensive inventory of Toyota Genuine
Parts to meet your vehicle service needs.
And because it is linked electronically to
Toyota’s Parts Distribution Centers, the
dealership has quick access to any parts
it may not have in stock.


Toyota Genuine Parts are covered by their
own warranty (see your dealer for details)
or the remainder of any applicable New
Vehicle Limited Warranty, whichever is
longer. Parts that are not Toyota Genuine
Parts, or any damage or failures resulting
from their use, are not covered by any
Toyota warranty.

33Maintenance Log
MAINTENANCE
THE IMPORTANCE OF SCHEDULED MAINTENANCE
R
egular maintenance is essential
to obtaining the highest level of
performance, safety and reliability
from your Toyota. It can also increase
your vehicle’s resale value. The following
pages are designed to help you make sure
your vehicle receives proper and timely
maintenance. Along with other important
information related to vehicle service,

you’ll nd factory-recommended
maintenance guidelines and a log in

which to document your vehicle’s
maintenance history.
In addition to scheduled maintenance,
your vehicle requires ongoing general
maintenance such as uid checks and
visual inspections. These procedures are
explained in the “Maintenance and Care”
section of the Owner’s Manual. Be sure
to perform these procedures regularly to
ensure the most trouble-free operation of
your vehicle.
With proper maintenance and care, your
vehicle will last longer and deliver more
dependable, economical performance.
Follow this booklet’s recommendations
and you’ll enjoy maximum reliability and
peace of mind from your Toyota for many
years to come.

34Maintenance Log
MAINTENANCE
MAINTAINING YOUR WARRANTY
IMPORTANT MAINTENANCE
INFORMATION
It is especially important to both
routinely check your vehicle’s engine
oil level (once a month) and regularly
replace the engine oil and oil lter
(see the Maintenance Log section of
this booklet to determine how often
you should change your vehicle’s oil
and lter). Failure to do so can cause
oil starvation and/or oil gelling, which
can result in severe damage to your
vehicle and require costly repairs that
are not covered by the New Vehicle
Limited Warranty.
Maintenance Records
Maintaining your vehicle according to
the recommendations in this booklet is
required to ensure that your warranty
coverage remains intact. You should keep
detailed records of vehicle maintenance,
including date of service, mileage at time
of service and a description of service
and/or parts installation performed. The
scheduled maintenance log in this booklet
can help you document this information. If
you sell your vehicle, be sure to give your
maintenance records to the new owner.
Toyota will not deny a warranty claim
solely because you do not have records
to show that you maintained your vehicle.
However, damage or failure caused by lack
of proper maintenance is not covered
under warranty.


Maintenance Providers
Maintenance and repair services may be
performed by you or by any automotive
service provider you choose. Toyota will
not deny a warranty claim solely because
you used a service provider other than a
Toyota dealership for maintenance and
repairs. However, damage or failure
caused by improper maintenance or
repairs is not covered under warranty.
Dealer-Recommended
Maintenance
Your dealer may recommend more
frequent maintenance intervals or more
maintenance services than those listed in
the scheduled maintenance log. These
additional services are not required to
maintain your warranty coverage. Ask
your dealer to explain any recommended
maintenance not included in the scheduled
maintenance log.
For a complete description of Toyota
warranty coverages, see the Warranty
Information portion of this booklet.