maintenance TOYOTA SIENNA 2003 XL20 / 2.G Owners Manual

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Foreword
Welcome to the growing group of valueconscious people who drive Toyotas. We are proud of the advanced engineering and
quality construction of each vehicle we build.
This Owner ’s Manual explains the operation of your new Toyota. Please read it thoroughly and have all the occupants
follow the instructions carefully. Doing so will help you enjoy many years of safe and troublefree motoring. For
important information about this manual and your Toyota, read the following pages carefully.
When it comes to service, remember that your Toyota dealer knows your vehicle best and is interested in your complete
satisfaction. He will provide quality maintenance and any other assistance you may require.
If there is not a Toyota dealer near you, or you need emergency assistance for any reason, please call the following number:
U.S. OWNERS:Toyota Customer Assistance Center Tollfree: 18003314331
CANADIAN OWNERS:Toyota Canada Customer Interaction Centre Tollfree: 1888TOYOTA8 (18888696828)
Please leave this Owner ’s Manual in this vehicle at the time of resale. The next owner will need this information also.
All information and specifications in this manual are current at the time of printing. However, because of Toyota’s policy of
continual product improvement, we reserve the right to make changes at any time without notice.
Please note that this manual applies to all models and explains all equipment, including options. Therefore, you may
find some explanations for equipment not installed on your vehicle.
©2002 TOYOTA MOTOR CORPORATION
All rights reserved. This material may not be reproduced or copied, in whole or in part, without the written permission of Toyo ta
Motor Corporation.

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Important information about your Toyota
New vehicle warranty
Your new vehicle is covered by the following Toyota limited
warranties: New vehicle warranty
 Emission control systems warranty
 Others
For further information, please refer to the “Owner’s
Warranty Information Booklet” or “Owner ’s Manual
Supplement”.
Your responsibility for maintenance
It is the owner ’s responsibility to make sure that the speci-
fied maintenance is performed. Section 6 gives details of
these maintenance requirements. Also included in Section
6 is general maintenance. For scheduled maintenance in-
formation, please refer to the “Scheduled Maintenance
Guide” or “Owner ’s Manual Supplement”.
Accessories, spare parts andmodification of your Toyota
A wide variety of nongenuine spare parts and accessories
for Toyota vehicles are currently available in the market.
You should know that Toyota does not warrant these prod-
ucts and is not responsible for their performance, repair, or
replacement, or for any damage they may cause to, or
adverse effect they may have on, your Toyota vehicle.
This vehicle should not be modified with nongenuine
Toyota products. Modification with nongenuine Toyota
products could affect its performance, safety or durability,
and may even violate governmental regulations. In addi-
tion, damage or performance problems resulting from the
modification may not be covered under warranty.

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(d) Discharge Warning Light
This light warns that the battery is being
discharged.
If it comes on while you are driving, there
is a problem somewhere in the charging
system.
The engine ignition will continue to oper-
ate, however, until the battery is dis-
charged. Turn off the air conditioning,
blower, radio, etc., and drive directly to
the nearest Toyota dealer or repair shop.
NOTICE
Do not continue driving if the engine
drive belt is broken or loose.
(e) Malfunction Indicator Lamp
This lamp comes on when the ignition
key is turned to the “ON” position and
goes off after the engine starts. This
means that the warning light system is
operating properly.
If the lamp remains on, or the lamp
comes on while driving, first check the
followings.
Empty fuel tank
If the fuel tank is empty, refuel immedi-
ately.
Loose fuel tank cap
If the fuel tank cap is loose, securely
tighten it.
These cases are temporary malfunctions.
The malfunction indicator lamp will go off
after taking several driving trips.
If the lamp will not go off even after the
several trips, contact your Toyota dealer
as soon as possible.
If the fuel tank is not empty or the fuel
tank cap is not loose...
There is a problem somewhere in the
engine, emission control system, auto-
matic transmission electrical system or
warning light system itself.
Contact your Toyota dealer as soon as
possible to service the vehicle.
Emissions Inspection and Maintenance
(I/M) programs
Your vehicle may not pass a state
emission inspection if the malfunction
indicator lamp remains on. Contact your
Toyota dealer to check your vehicle’s
emission control system and OBD
(OnBoard Diagnostics) system before
taking your vehicle for the inspection.
For details, see “Emissions Inspection and
Maintenance (I/M) programs” in Section 6. (f) Low Fuel Level Warning Light
This light comes on when the fuel level
in the tank becomes nearly empty. Fill up
the tank as soon as possible.
On inclines or curves, due to the move-
ment of fuel in the tank, the low fuel level
warning light may come on earlier than
usual.
(g) Low Engine Oil Pressure Warning
Light
This light warns that the engine oil pres-
sure is too low.
If it flickers or stays on while you are
driving, pull off the road to a safe place
and stop the engine immediately. Call a
Toyota dealer or qualified repair shop for
assistance.
The light may occasionally flicker when
the engine is idling or it may come on
briefly after a hard stop. There is no
cause for concern if it then goes out when
the engine is accelerated slightly.
The light may come on when the oil level
is extremely low. It is not designed to
indicate low oil level, and the oil level
must be checked using the level dipstick.

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Drive gently and avoid high speeds.
Your vehicle does not need an elaborate
breakin. But following a few simple tips
for the first 1600 km (1000 miles) can add
to the future economy and long life of
your vehicle:
Avoid full throttle acceleration when
starting and driving.
Avoid racing the engine.
Try to avoid hard stops during the first
300 km (200 miles).
Do not drive for a long time at any
single speed, either fast or slow.
Do not tow a trailer during the first 800
km (500 miles).FUEL TYPE
Your new vehicle must use only un-
leaded gasoline.
To help prevent gas station mixups, your
Toyota has a smaller fuel tank opening.
The special nozzle on pumps with un-
leaded fuel will fit it, but the larger stan-
dard nozzle on pumps with leaded gas will
not.
At a minimum, the gasoline you use
should meet the specifications of ASTM
D4814 in the U.S.A. and CGSB 3.5M93
in Canada.NOTICE
Do not use leaded gasoline. Use of
leaded gasoline will cause the three
way catalytic converter to lose its ef-
fectiveness and the emission control
system to function improperly. Also,
this can increase maintenance costs.
OCTANE RATING
Select Octane Rating 87 (Research
Octane Number 91) or higher. For
improved vehicle performance, the use
of premium unleaded gasoline with an
Octane Rating of 91 (Research Octane
Number 96) or higher is recommended.
Use of unleaded gasoline with an octane
rating or research octane number lower
than stated above will cause persistent
heavy knocking. If it is severe, this will
lead to engine damage.
If your engine knocks...
If you detect heavy knocking even when
using the recommended fuel, or if you
hear steady knocking while holding a
steady speed on level roads, consult your
Toyota dealer.
However, now and then, you may notice
light knocking for a short time while accel-
erating or driving up hills. This is no need
of concern.
Breakin period
Fuel

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The threeway catalytic converter is an
emission control device installed in the
exhaust system.
The purpose is to reduce pollutants in the
exhaust gas.
CAUTION
Keep people and combustible mate-
rials away from the exhaust pipe
while the engine is running. The
exhaust gas is very hot.
Do not drive, idle or park your ve-
hicle over anything that might burn
easily such as grass, leaves, paper
or rags.
NOTICE
A large amount of unburned gases
flowing into the threeway catalytic
converter may cause it to overheat
and create a fire hazard. To prevent
this and other damage, observe the
following precautions:
Use only unleaded gasoline.
 Do not drive with an extremely low
fuel level; running out of fuel could
cause the engine to misfire, creat-
ing an excessive load on the three
way catalytic converter.
 Do not allow the engine to run at
idle speed for more than 20 min-
utes.
 Avoid racing the engine.
 Do not pushstart or pullstart your
vehicle.
 Do not turn off the ignition while
the vehicle is moving.
Keep your engine in good running
order. Malfunctions in the engine
electrical system, electronic ignition
system/distributor ignition system
or fuel system could cause an ex-
tremely high threeway catalytic
converter temperature.
 If the engine becomes difficult to
start or stalls frequently, take your
vehicle in for a checkup as soon
as possible. Remember, your Toyota
dealer knows your vehicle and its
threeway catalytic converter sys-
tem best.
 To ensure that the threeway cata-
lytic converter and the entire emis-
sion control system operate proper-
ly, your vehicle must receive the
periodic inspections required by the
Toyota Maintenance Schedule. For
scheduled maintenance information,
refer to the “Scheduled Maintenance
Guide” or “Owner ’s Manual Supple-
ment”.
Threeway catalytic converter

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The amount of engine oil consumed de-
pends on the viscosity of the oil, the
quality of the oil and the conditions the
vehicle is driven under.
More oil is consumed by highspeed driv-
ing and frequent acceleration and decel-
eration.
A new engine consumes more oil, since
its pistons, piston rings and cylinder walls
have not become conditioned.
When judging the amount of oil con-
sumption, note that the oil may become
diluted and make it difficult to judge
the true level accurately.
As an example, if a vehicle is used for
repeated short trips, and consumes a nor-
mal amount of oil, the dipstick may not
show any drop in the oil level at all, even
after 1000 km (600 miles) or more. This
is because the oil is gradually becoming
diluted with fuel or moisture, making it
appear that the oil level has not changed.
The diluting ingredients evaporate out
when the vehicle is then driven at high
speeds, as on an express way, making it
appear that oil is excessively consumed
after driving at high speeds.IMPORTANCE OF ENGINE OIL LEVEL
CHECK
One of the most important points in prop-
er vehicle maintenance is to keep the en-
gine oil at the optimum level so that oil
function will not be impaired. Therefore, it
is essential that the oil level be checked
regularly. Toyota recommends that the oil
level be checked every time you refuel
the vehicle.
NOTICE
Failure to check the oil level regularly
could lead to serious engine trouble
due to insufficient oil.
For detailed information on oil level check,
see “Checking the engine oil level” in Sec-
tion 72.
Your engine is fitted with iridiumtipped
spark plugs.
NOTICE
Use only iridiumtipped spark plugs
and do not adjust gaps for your en-
gine performance smooth driveabili-
ty.
Iridiumtipped spark plugs

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A safety chain must always be used
between the towing vehicle and the
trailer. Leave sufficient slack in the
chain for turns. The chain should
cross under the trailer tongue to
prevent the tongue from dropping to
the ground in case it becomes dam-
aged or separated. For correct safety
chain procedures, follow the hitch or
trailer manufacturer ’s recommenda-
tions.
CAUTION
If the total trailer weight exceeds
453 kg (1000 lb.), trailer brakes are
required.
Never tap into your vehicle’s hy-
draulic system as it would lower its
braking effectiveness.
Never tow a trailer without using a
safety chain securely attached to
both the trailer and the vehicle. If
damage occurs to the coupling unit
or hitch ball, there is danger of the
trailer wandering over into another
lane.
TIRES
Ensure that your vehicle’s tires are
properly inflated. Adjust the tire pres-
sure to the recommended cold tire
pressure indicated below. (See Section
72 and Section 8 for instructions.):
Tire pressure, kPa (kgf/cm
2 or bar, psi)
240 (2.4, 35)
The trailer tires should be inflated to
the pressure recommended by the trail-
er manufacturer in respect to the total
trailer weight.
TRAILER LIGHTS
Trailer lights must comply with federal,
state/provincial and local regulations.
See your local recreational vehicle
dealer or rental agency for the correct
type of wiring and relays for your trail-
er. Check for correct operation of the
turn signals and stop lights each time
you hitch up. Direct splicing may dam-
age your vehicle’s electrical system
and cause a malfunction of your lights. BREAKIN SCHEDULE
Toyota recommends that you do not
tow a trailer with a new vehicle or a
vehicle with any new power train com-
ponent (engine, transmission, differen-
tial, wheel bearing, etc.) for the first
800 km (500 miles) of driving.
MAINTENANCE
If you tow a trailer, your vehicle will
require more frequent maintenance due
to the additional load. For this
information, please refer to the
scheduled maintenance information in
the “Scheduled Maintenance Guide” or
“Owner ’s Manual Supplement”.
Retighten all fixing bolts of the towing
ball and bracket after approximately
1000 km (600 miles) of trailer driving.
PRETOWING SAFETY CHECK
Check that your vehicle remains level
when a loaded or unloaded trailer is
hitched. Do not drive if the vehicle has
an abnormal noseup or nosedown
condition, and check for improper
tongue load, overload, worn suspension
or other possible causes.
Make sure the trailer cargo is securely
loaded so that it cannot shift.

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Improving fuel economy is easy—just take
it easy. It will help make your vehicle last
longer, too. Here are some specific tips
on how to save money on both fuel and
repairs:
Keep your tires inflated at the cor-
rect pressure. Underinflation causes
tire wear and wastes fuel. See Section
72 for instructions.
Do not carry unneeded weight in
your vehicle. Excess weight puts a
heavier load on the engine, causing
greater fuel consumption.
Avoid lengthy warmup idling. Once
the engine is running smoothly, begin
driving—but gently. Remember, howev-
er, that on cold winter days this may
take a little longer.
Keep the automatic transmission
overdrive turned on when engine
braking is not required. Driving with
the overdrive off will reduce the fuel
economy. (For details, see “Automatic
transmission” in Section 16.)
Accelerate slowly and smoothly.
Avoid jackrabbit starts. Get into high
gear as quickly as possible.
Avoid long engine idling. If you have
a long wait and you are not in traffic,
it is better to turn off the engine and
start again later.
Avoid engine lugging or overrev-
ving. Use a gear position suitable for
the road on which you are travelling.
Avoid continuous speeding up and
slowing down. Stopandgo driving
wastes fuel.
Avoid unnecessary stopping and
braking. Maintain a steady pace. Try
to time the traffic signals so you only
need to stop as little as possible or
take advantage of through streets to
avoid traffic lights. Keep a proper dis-
tance from other vehicles to avoid sud-
den braking. This will also reduce wear
on your brakes.
Avoid heavy traffic or traffic jams
whenever possible.
Do not rest your foot on the brake
pedal. This causes premature wear,
overheating and poor fuel economy.
Maintain a moderate speed on high-
ways. The faster you drive, the greater
the fuel consumption. By reducing your
speed, you will cut down on fuel con-
sumption.
Keep the front wheels in proper
alignment. Avoid hitting the curb and
slow down on rough roads. Improper
alignment not only causes faster tire
wear but also puts an extra load on
the engine, which, in turn, wastes fuel.
Keep the bottom of your vehicle free
from mud, etc. This not only lessens
weight but also helps prevent corro-
sion.
Keep your vehicle tunedup and in
top shape. A dirty air cleaner, improp-
er valve clearance, dirty plugs, dirty oil
and grease, brakes not adjusted, etc.
all lower engine performance and con-
tribute to poor fuel economy. For longer
life of all parts and lower operating
costs, keep all maintenance work on
schedule, and if you often drive under
severe conditions, see that your vehicle
receives more frequent maintenance.
(For scheduled maintenance informa-
tion, please refer to the “Scheduled
Maintenance Guide” or “Owner ’s Manu-
al Supplement”.)
How to save fuel and make
your vehicle last longer

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VEHICLE MAINTENANCE AND CARE
Maintenance requirements282
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General maintenance 283
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . .
Does your vehicle need repairing? 285
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Emissions Inspection and Maintenance (I/M) programs 286
. . . . . . . . .
For scheduled maintenance information, please refer to the “Sched-
uled Maintenance Guide” or “Owner’s Manual Supplement”.
SECTION 6

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Your Toyota vehicle has been designed for
fewer maintenance requirements with long-
er service intervals to save both your time
and money. However, each regular mainte-
nance, as well as daytoday care, is
more important than ever before to ensure
smooth, troublefree, safe, and economical
drivings.
It is the owner ’s responsibility to make
sure the specified maintenance, including
general maintenance service, is performed.
Note that both the new vehicle and emis-
sion control system warranties specify that
proper maintenance and care must be per-
formed. See “Owner ’s Warranty Informa-
tion Booklet” or “Owner ’s Manual Supple-
ment” for complete warranty information.
General maintenance
General maintenance items are those day
today care practices that are important to
your vehicle for proper operation. It is the
owner ’s responsibility to insure that the
general maintenance items are performed
regularly.
These checks or inspections can be done
either by yourself or a qualified technician,
or if you prefer, your Toyota dealer will be
pleased to do them at a nominal cost. Scheduled maintenance
The scheduled maintenance items listed in
the “Scheduled Maintenance Guide” or
“Owner ’s Manual Supplement” are those
required to be serviced at regular inter-
vals.
For details of your maintenance schedule,
read the “Scheduled Maintenance Guide”
or “Owner ’s Manual Supplement”.
It is recommended that any replacement
parts used for maintenance or for the
repair of the emission control system
be Toyota supplied.
The owner may elect to use nonToyota
supplied parts for replacement pur-
poses without invalidating the emission
control system warranty. However, use
of replacement parts which are not of
equivalent quality may impair the effec-
tiveness of the emission control sys-
tems.
You may also elect to have mainte-
nance, replacement, or repair of the
emission control devices and system
performed by any automotive repair es-
tablishment or individual without invali-
dating this warranty. See “Owner’s War-
ranty Information Booklet” or “Owner’s
Manual Supplement” for complete war-
ranty information.Where to go for service?
Toyota technicians are welltrained spe-
cialists and are kept up to date with the
latest service information through technical
bulletins, service tips, and indealership
training programs. They learn to work on
Toyotas before they work on your vehicle,
rather than while they are working on it.
You can be confident that your Toyota
dealer ’s service department performs the
best job to meet the maintenance require-
ments on your vehicle—reliably and eco-
nomically.
Your copy of the repair order is proof that
all required maintenance has been per-
formed for warranty coverage. And if any
problems should arise with your vehicle
while under warranty, your Toyota dealer
will promptly take care of it. Again, be
sure to keep a copy of the repair order
for any service performed on your Toyota.
What about doityourself maintenance?
Many of the maintenance items are easy
to do yourself if you have a little mechani-
cal ability and a few basic automotive
tools. Simple instructions for how to per-
form them are presented in Section 7.
Maintenance requirements